36 réponses à ce sujet

[byaka55555]

Here's one for all of you ladies and gents:

Sometimes when I start the game and go to my DLC content it has all 3 DLCs downloaded and available( only the dragon armor actually functions in the game). Sometimes it has all 3 downloaded but the Stone Prisoner and The Keep are not authorized, and are available in the Available content section. When I go to look at my online profile from the main menu of the game I have everything uploaded and supposedly ready. However every time I navigate away from the initial page I get logged out. When I go to my online profile from the game (after I loaded a save) the online profile says that I have no uploaded content. Then when I go to my profile's main page everything IS there, just never on the first page. And in this second situation I dont get logged out all the time. I have uninstalled the updater and put it back in; have started it manually; re-downloaded the DLCs. Havent been able to solve any of the issues. I think the game worked perfectly fine untill I got the Keep DLC. Then a day later everything started going to hell. I have never had this much trouble with a game before. This is a great game. I have been looking forward to the online KOTOR, however this epic struggle is REALLY starting to affect my opinion of Bioware and EA.

All the best.

The Frustrated Gamer.

[byaka55555]

Oh and also sometimes I can't load my saves because apparently I not the owner of the DLCs, even though I purchased them with the same account. But sometimes the games load just fine. However the Keep and the Golem don't work. I've been playing this game for almost 50 hours and I will be really pissed off if Bioware will come up with a fix that would require me to replay everything I have done so far.

All the best.



The Frustrated Gamer.

[ViRuS2k9]

still no email from EA or Bioware, 50+ hours laters.



so much for there * i will get back to you within* 48 hours crap.

[Nooneyouknow13]

PatrickCJr wrote...

gropax wrote...

PatrickCJr wrote...

I filed a report with the Better Business Bureau. You could do that also if it would make you feel any better.

read the EULA the game is sold as is and they are not liable if it doesn't run on your PC.

It's called customer service, which they have not provided, therefore I am well within my rights to file a complaint with the BBB. Please don't pretend like you understand that which you clearly do not.

I honestly have to ask: did you even check to see if they were members of thr BBB before filing a complaint?  Most US businesses no longer register with the BBB, and I'd suspect it;s the same for Canada. the BBB has no authority to censure non members.

[Nooneyouknow13]

ViRuS2k9 wrote...

still no email from EA or Bioware, 50+ hours laters.

so much for there * i will get back to you within* 48 hours crap.

Did you really expect fast customer service over a holiday weekend?

[jableskage]

ViRuS2k9 wrote...

I have sent emails and everything to EA, Bioware posted on there forums
and they havent got a bloody clue no one seems to want to fix this for me.

had the game for 4 half weeks and i cant F*&*(in login to the dragons age servers in game with my

auih77@gmail.com account.

i created a new account and i can login into that account no problem in game.

but the email adress auih77@gmail.com wont log in and its tied to the game aswell as DLC extra`s attached.


F*U*CK*ING help out your customers will ya, as you can tell im pritty pissed off 

totally agree it is a shambles... cant even post in spoiler section even though i have a valid account and a valid game! c'mon bioware if this is what we get in DAO imagine what we get in ME2 and the massive SWTOR? plz sort this out or you will loose fans/supporters!

[slackbheep]

Really sorry to hear about the problems you are having, but sometimes taking a deep breath and a step back to cool your head is the best thing you can do. This is not to say that you aren't dealing with a problem which appears to be on their end which is no doubt incredibly frustrating... Just that venting publicly is rarely well received, and in the end rarely does anything but exasperate your own frustration.



If you've already spoken politely and clearly with customer service without exaggeration then you've done what you can, all the kicking in screaming in the world will do nothing to expediate a response.

[schlista]

This may fix your issue http://social.biowar...332032/1#332087

[ViRuS2k9]

Still no word from EA.



never again will i buy a bioware/ea game.

[Varenus Luckmann]

Maufurtado wrote...

ViRuS2k9 wrote...

well its been 48hours + and still no reply from EA, i thought thats what would happen
this is pissing me off to no end.

Now i know why pirates dont buy games.

That's mature.

While Virus is clearly a retard, he is entirely right in this. Piracy easily solves any and all issues you have with DLC permanently.

[ViRuS2k9]

Varenus Luckmann wrote...

Maufurtado wrote...

ViRuS2k9 wrote...

well its been 48hours + and still no reply from EA, i thought thats what would happen
this is pissing me off to no end.

Now i know why pirates dont buy games.

That's mature.

While Virus is clearly a retard, he is entirely right in this. Piracy easily solves any and all issues you have with DLC permanently.

clearly a retard ? lol look who is talking.

[kinsha22]

Virus is probably just like any other guy who's frustrated and having a hard time justifying why he bought the game. Anyone can tell that he's pretty much going bonkers over getting the brush off from EA. Cut the man some slack and simply don't post if you haven't got something productive to say.