I'm just saying, if you want to improve customer relations, there's a great starting point.JohnEpler wrote...
bsphil wrote...
Look 7 posts up from yours. It was a picture of a post before it got deleted. It was critical of Bioware but civil and thought out. It actually related to THIS topic, too.Morroian wrote...
What censorship? Cause from my time here they've been very tolerant of letting discussions criticising them stay open so long as the discussion is civil. Heck this thread is an example of that.bsphil wrote...
Stop the censorship of BioWare forums and be more open to discussion with people who happen to not like the game? That'd go pretty far in terms of smoothing things over. Censoring whatever you don't want to hear results in turning a distraught fan into an angry former customer.But just what can Bioware do to appease these people?
Do you have links to unjustly locked threads?
Referring to the moderation staff as 12 year olds on power trips is not civil.
And, as previously mentioned, it was off-topic aside from a brief tangent referring to the situation in question. So let's drop this tangent.
"But he said something inappropriate about the moderation staff."
So lead by example and confront the issue in its entirety rather than delete it. Suddenly the picture becomes completely one-sided in favor of Bioware, and you'll garner a lot more support overall as a result.





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