[quote]TumblingBumblebee wrote...
[quote]baronkohinar wrote...
TODAY'S NEWS FOR EVERYONE JUST CHECKING IN:Casey Hudson's latest statement here:
social.bioware.com/forum/1/topic/324/index/10089946 BioWare's New Resulting Feedback Thread here:
social.bioware.com/forum/1/topic/355/index/10098213/1New User-Created Poll For Feedback:
social.bioware.com/forum/1/topic/355/index/10071250MUST READ: Expert Analysis of BioWare's PR Strategy:
social.bioware.com/forum/1/topic/355/index/10084349/1[/quote]
Keeping this up!
I invite everyone to read the PR strategy analysis! It's even incredibly interesting!
Hold the line!
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I have just read Hudson’s statement and I am at loss. Once again they show their total lack of respect for the customers who supported them for all these past years. Based on this announcement and on a few previous articles I came up with a few possible theories - theories that are proven right by each passing minutes - that can explain what is in fact going on.
As a consumer I want the best possible product I can get with whatever budget I have at a given moment. As a company/publisher/producer/etc I want to offer a product spending as little as possible and getting a reward as great as possible. Those are opposite behaviors and antagonistic in their very essence..
I understand there are times when a consumer will spend the extra dollar to get a better product, but that's still a moneywise decision, weighting quality on one side over price on the other. The same applies to the companies that sometimes come up with creative writing, new game engines, innovations widely speaking, that even though cost more than the development of an "average" product, it still profitable moneywise because they can charge more for it. Now it's them weighting production cost vs. cash inflow due to sales.
However most of the times, these companies do not come up with innovations, they will just take what they "know" is profitable and render is with a new face and call it the next breakthrough of that given industry. And the worst of the worse is that people will buy into that. If you don't believe me, just take a look at the ratings given to ME3, and take a look at how many of us bought the game before release or on release.
This was a fairly solid and well established franchised with a huge consumer base. So instead of thinking that the best answer to the fan loyalty was to create the best product ever (given the real life limitations of course) they came up with a cheap product that was not given the necessary time to be neither finished nor polished (plot holes for instance). They came up with a multiplayer system in a single player game and called it innovation. They changed the inventory systems and said it was new, not to mention another thousand little things (resource gathering for instance). And we believed it, we bought the game, and now we are paying for our own naivety.
Whenever buying a product (games or not) the first thing we must have in mind is that the companies first loyalty is not to their customers, but to their shareholders. We are the ones who give them money, through income by sales, however we are not the ones who vote for the new CEO, or who decided to invest more money on a project or another. We are just in the bitter end of the line, where we pay for everything, but we have no rights to decide anything. In most cases this is just irrelevant, for if you are going to buy a car, a TV, a PC, or most of the day to day products, you have the chance to try it out before you make your final call. Even in the case of art (most of it anyway) you can just look at it, feel it and see how it affects you before buying it. That is what expositions and galleries are for.
Unfortunately the same assumption does not apply to fiction works of art such as TV shows, movies, novels or in our case, video games (PC and console). We have to play it, watch it or read it, before we know how that piece will affect us. But this shouldn't be such a great deal, I mean, if I start reading a book and I don't like it, I will just stop reading. Or if there is this show and I hate how the characters behave in it, I will just change the channel. The same applies to movies since the worst it could happen is to waste a couple of hours of my life.
On the other hand it does not apply to games, especially those who became canon to gamers around the world. Also another point that must be made clear is how a continuing saga differs from a single complete game experience. Let's speak of a few classic in the gaming history. First and foremost Baldur's Gate; let's assume I played the first game and I loved it (which I did), so the BG II comes out and I can buy it and play it. Despite the existence on BG II, my gaming experience in Baldur's gate I was complete and fulfilling, it was joyful. So whether or not I enjoyed the second game doesn't matter because the satisfaction and closure of the first game is not dependent on the second. The same applies to KOTOR (knights of the Old Republic) which was a wonderful game and very joyful to play. The second game of the franchise not so much, but the good thing is, the second game didn't affect the first in the least. So, even if I hated the Kotor 2, I can still go back and have my satisfaction from playing Kotor I. This assumption is also valid for another very well-known franchise called Dragon Age. Origins was beautiful, varied, colorful and well written. DA 2 was chained to this specific story that didn't grant me the freedom I had on the first game, however, had not being for the first game, it would have been an average/good game on its own. It was disappointing mostly because Origins totally eclipsed it.
Now, regarding the theme of continuing sagas on the gaming industry, we don't have many examples (if we even do have one). Diablo could be called such a thing, since it leaves a few loose ends to be taken care of on new titles or expansions of the original game. But even with these few lose ends, it still wraps up the story nicely and sets forth a base from where we can move on to the next story. Mass Effect didn't.
Since day one Mass Effect was meant to be a game where the player wrote his own story and that was true innovation, never before done in such levels. Mass Effect 2 picked up where 1 left out and did a good job on keeping that spirit alive, even if the RPG element was not as present as in the first, and some more action driven elements were included, but overall, a wonderful game. However, despite the success those games had, and how well they managed to create a foundation where the saga could have its Epic ending, they didn't offer the ending themselves. They offered us perspective, and hope, and a brilliant and rich story that kept on calling us to join them. And joined them we did...
Now when the last chapter of the franchise was released, the chapter that would give us closure, that would in some terms set us free became available, we thought that it was it. We would finally see how all our choices, all our time spent fighting, reading, walking around, talking to people, paid off. And so we began to play. Some of us (me included)played for over 35+ hours nonstop, so we could see our ending as soon as possible. We forsook sleep, food, social life, only to play the game that had for so long been a part of our lives. And even though the game had some technical flaws, a poorer RPG system and a few plot holes, we moved on, we held the line, and we loved it simply because it would give us the closure we had been expecting for 5 years...
But there was no closure. There was only "artistic license" in the end, where Bioware/EA forced down on us their view of how things were supposed to end. So terrible was their view that it began a cascading effect that spread as far as the original game of the trilogy. It destroyed all the games replay value because the ending of all the trilogy was meant to be given at the last game, and it wasn't. Unlike other games that continued to new titles, but had closures on and in itself, the Mass Effect series saved all the closing elements for the last title, and when the time came, they simply forgot to deliver.
For whatever reason they did it; deadline - lack of funds, different writers, whatever - they managed to destroy what was up to that point the greatest sci-fi franchise in gaming history. And I tell you that, it requires really strong Space Magic to do that in 5 minutes.
But as I explained before, Bioware is not a player, is not a gamer, and owns us no real loyalty other than delivering us their products, whether we like them or not. The company's loyalty is to the shareholders (which we are not) and their main focus is on profitability. As Forbes said in one of its article, business wise it would make sense to "give" us a new ending, therefore correcting their mistake, because it would restore some of the customer's trust on the company, and trust is always good for business. But this is in the long run. In the short run it doesn't matter because they have already sold their game to us, we already paid for it, and they cashed in. Why would they spend another dime in a product they already got paid for? The answer is they most likely won't, because it would be bad for business in the short run. And it is also bad for business to public admit they made a mistake. It would affect the company's revenue sheet, and would scare shareholders way from it, since those want to make money, not spend it. And what about the long run? The answer is "they don't care". They don't care because if the company starts going down, the holders can just sell their shares and move to a more profitable company. The CEOs already got paid fortunes, and are rich enough not to be bothered with such petty requests from us, players.
All they want is for us to silently return to our lives, to forget this ever happened. They already have new titles on the way, and they have been trying to convince us that they are listening, that they care, when in fact, they don't.
So, I call upon you my friends (even though I never met you), my comrades, my brothers and sisters, I call upon you to not give into temptation. Do not allow their empty words to change our hearts, and do not allow their hollow promises to shatter our resolve. Now, more than ever before in the gaming history we must stand together as one. We must search for what it rightfully ours, our rights as paying customers, our dignity as men (and women) and our freedom to speak the truth without fear of prosecution in this matter.
I may be wrong, and if I am, it is very easily to prove. All it requires is to the Bioware/EA team to make a public announcement, a public apology, even if they do not mean to correct their mistake about the ending. But for us to acknowledge them they must first acknowledge us, because we are not going way...
WE ARE LEGION, FOR WE ARE MANY!
Now, get back and hold the danm Line!!!!
/Salute
/Nilo Feliu out.
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