Sent my email to Bioware. Hope that it matter something to them
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Bioware,
Probably, I'm more one of the fans of the game to write an email to you. However, I'd like to write this email to you so I could say to you my thoughts.
I've been a ME fan since 5 years ago. From all the games I played, Mass Effect was the best on my list. Because of it's story, it's action, it's freedom of choice. I played ME 1, 2 and now 3. Wen I saw the pre-purchase, last March, I didn't thought twice and bought the Digital Collector Edition. It was R$ 124,00 (79 dollars at the time).
On a Rich country like Canada or USA, 79 bucks aren't so much but here in Brazil it's different. Many families have less than 79 dollars per month and the parents have to feed about 2-5 children. If you go to the Northeast part of Brazil (Ceará, Bahia) there are families with 10 children with less than 50 bucks per month. The situation improved on the least 5 years, as President Lula gave a boost on the poor economies, but still is not perfect. For my luck, I was born in a middle class family and had the oportunity to have a good school, a home, and money to buy me games and other stuff. What I want to say is that, even for people that have, 79 dollars here in Brazil is not short money. We value it.
I bougth Mass Effect 3 because I loved the series and Knew that it was worth the price. So I paid. On the release, 6 th March, I was very happy to play a wonderful ending of a wonderful series. I played a lot. And enjoyed. At least wen I arrived at the end. I don't have problems with sad endings, never had. Letters from Iwo Jima, The Green Mile, Titanic, Saving private Ryan and so other movies, books and series with sad ends. But Mass Effect 3 was not only sad. It was wrong. More questions than answers, confunsing things. The greatest motive that made de ME series incredible were that our decisions can matter. And my decions, many hard ones, didn't matter. I wanted a game, not a interactive version of Apocalipse Now. I wanted answers, closure, a last scene that I would never forget. And Mass Effect 3 didn't gave me that. SOme say that the journey is what matters, but for me the ending is the motive that made me endure the journey. I played Rugby, and trained hard to play a match. My team lost, but in the end we saw that we fighted hard and hard to win and we were happy, besides the loss. The end showed us that we had many things to correct, and we did that. But we only endured the jorney to achieve the end. Achieve that feeling of a game. Be with our team and play as one. As I said before, I don't mind sad endings, because sad endings can be constructive. But ME3 ending was not constructive. I was an empty void, no feelings. To play the Rugby game, I trained hard. Spent 2-3 hours per day at the Gym. Trained very hard with my team. On the game, I saw that all my decisions and training on the journey mattered. Besiedes my rookie mistakes, I tackled bigger foes, endured the entire game and helped my team. In ME3 my journey was nothing. All that I achieved with so hard work was throwed on the trash can. It all ended with a spiritual kid that gave me 3 choices with different collors. I respect that Bioware team worked hard to achieve the game. You also endured a hard journey. But on the end, you failed with the people that made your dream possible, that invested real time and money in your games: our fans. I was for 1,5 years Director of Marketing in a Junior Company, and of all the lessons that I gattered the most precious to me is the valor of a client or fan and most of all, the critics that they do. From all the critics, the bad ones are the best. They are hard to listen and to agree, but the help your company become better/ you become better.
All we, fans, are asking is to you listen to us. We don't want a free ending DLC. We know that this costs money. We all agree that if we need to pay, we will pay.
As for all that I said, what I want to say most is that ME3 mattered to me. It can be silly or a idiot thing like a fiction story, but it mattered to me. And on the end, my feelings were destroyed. Not with sadness, but with anger that all my choices were for nothing. Sadness that all that I did was for nothing. And why not a happy ending? One of the reasons is all of us play video game is to be the hero and forget a little of our real world problems. Every day I see murder cases, corruption and poverty stuff here in São Paulo, Brazil. I have to be careful we I go out, because I can be Kidnapped, killed or robbed. Gaming is a way to release pression, to forget a little about your problems and achieve something happy or to know that your choices and hard work mattered. Some tears are getting out of me right now. How stupid, a 20 years old guy, at the end of his college course crying. But when something matters to you, this happens.
I'm writting this email not only because I'm anger or sad because the ending was not what I expected. I'm writting because it matters to me.
I want to thank you for your time. I know that a lot of people are writting, pariticipating right now on BSN (#retakemasseffect), facebook and twitter to get a new ending, not only a happy pink butterfly ending, but one that our choices matter and you can choose to achieve a sad/"real" ending or a happy/unreal(maybe) one. But we all are doing that because this matter to us. If the game did not mattered, nobody would be writting emails, talking about or asking. They would simply sell the copies and never play anymore. We are doing this because it matter to us. Please listen to us, and give us a better ending
I want to thank you again for your time and to say sorry about any gramatical erros. My written english is a bit rusted.
Sincerely,"