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You can't import a face created in Mass Effect 1 into 3! Bioware has responded! (See OP)


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#3401
Guest_Obi-Wan Old Ben Kenobi_*

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Wow I was complaining about how Europe gets it late, we may have dodged a waiting cycle though.

#3402
Nizrael

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Armoryonmyback wrote...

So I've seen a lot posts in this thread referring to this issue as something we should fix on our own. Lots of other users here seem to think those of us complaining are simply too lazy or stubborn to recreate our beloved characters faces and move on, and that we're being over dramatic. Let me just clarify a few points so that perhaps this issue is given a fair shake among both the user community and the staff at Bioware.

It's simple, the characters we've created and chosen to stick by aren't appearing in ME3 due to a change in the way that face construction and translation work from previous games in the series. Upon attempting to bring our characters in we're prompted with an error message stating we'll need to reconstruct them. While this may seem like a small issue to those who did not spend much time creating a face completely unique to their characters, to many of us it creates a large disconnect that doesn't allow us to enjoy the game in the capacity we, nor Bioware, intended.

Attempts to manually recreate the our characters with the new Character Creator are fruitless for 2 reasons. The first is quite obvious: many of us simply don't posses the memory or skill to manually recreate our Shepards visage closely enough to not feel that large disconnect I mentioned earlier. The second has more to do with the new system by which faces are constructed. The options available to us in the ME3 Character Creator simply don't match up with those from the previous titles.

Some options hold varying degrees of precedent with players as well. I myself am not put off by the lack of an identical hair style in ME3 that my character used in ME2, in fact I find the new ones look pretty good. I'm merely acknowledging this specific part of the issue to further support the understanding that we're not unreasonable, just disappointed. I know many people are angry they can't keep their exact same hair style, and I don't blame them, I just feel that the options presented aren't too shabby if we can't have the originals back.

What all of this together means is that even if we spent the time trying to rebuild our characters mug (as many of us, including myself have), we couldn't match it.

So really the issue isn't our unwillingness to fix it ourselves, or that we think we shouldn't have to (even though we shouldn't). It's that we can't. This issue is forcing us to either wait for a fix, or pick up with a character that, while he or she made the same choices, isn't the same person. And that's just unacceptable.


^  *applause*

#3403
ARCTIC EAGLE

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So does anyone have an idea for ETA?

#3404
LPPrince

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Arcadian Legend wrote...

LPPrince wrote...

Nizrael wrote...

LPPrince wrote...

If they don't fix this mess, the Reapers win.


^+1!

:(


Literally, cause my Shepard's trying to get his ID correct. laaaaaawl


*Shepard frantically spends hours inputting his/her ID into the Network' with errors at every turn, only for the reapers to start attacking*

"#%@!"


Pretty much how its going right now.

Shepard-"Damn it, I already had to go through this in 2183, I didn't think I'd have to do it 4 years later, CRAP!"

#3405
vorianxavier

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I was really looking forward to playing ME3 tonight. Now after over an hour of XBOX Live updates and DLC downloads, I find that my canon Shepard's face won't import and the workaround may take another hour if it works at all. Lovely.

#3406
LPPrince

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ARCTIC EAGLE wrote...

So does anyone have an idea for ETA?


Nah. We KNOW they're currently patching it, but we don't know when the patch will actually be OUT.

#3407
Walldorf

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LPPrince wrote...

DARKWUN wrote...

LPPrince wrote...

We've still heard nothing?

Frick.


http://www.computera...ort-glitch-fix/


Thanks, but we already knew that since they're referring to Chris' stickied thread here on the BSN.


Is the patch a matter of days or a matter of weeks?
I'd like to play the game this week.

#3408
ratzerman

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It'll be weeks. At least. If it was a simple fix, they would've done it during testing.

Even if they find the problem and create a fix, it will have to go through testing to make sure it doesn't break anything else. Then it'll have to go through the Microsoft channels.

#3409
ARCTIC EAGLE

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ratzerman wrote...

It'll be weeks. At least. If it was a simple fix, they would've done it during testing.

Even if they find the problem and create a fix, it will have to go through testing to make sure it doesn't break anything else. Then it'll have to go through the Microsoft channels.

if they found it during testing wouldn't that mean they're close to fixing it, I mean they claimed its been "done" for the last month. If they didn't find it doesn't it highlight there level of incompetence? 

#3410
kj0600

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One of the most appealing things about this series was the fact you could carry your character through the game. I pop in my special edition today, wait for over an hour installing DLC and bonus content, and suddenly I get this error message. I was devastated, sure I could try to remake her but it would never be the same. I'm appalled and disappointed that this problem is even happening. I hope a patch comes out soon to fix something that should have never been broken.

#3411
ARCTIC EAGLE

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I wish they'd give us an ETA for each platform so we could decide whats best (making new character, using the mod, waiting, returning the game, etc)

#3412
ratzerman

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ARCTIC EAGLE wrote...

if they found it during testing wouldn't that mean they're close to fixing it, I mean they claimed its been "done" for the last month. If they didn't find it doesn't it highlight there level of incompetence? 

I think they did find, but purposely ignored it. I mean... how could they NOT find it?  It would be like Microsoft shipping Windows 7 without the start button. They ignored it because returning fans are not the target market anymore. We're buying the game anyway. So they diverted dev time away from fixing this to solve other problems.

#3413
VyseN1

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Same thing happened to my best friend who else has been with the franchise since the beginning. Epic fail Bioware.

#3414
ZJR12911

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Nizrael wrote...

Armoryonmyback wrote...

So I've seen a lot posts in this thread referring to this issue as something we should fix on our own. Lots of other users here seem to think those of us complaining are simply too lazy or stubborn to recreate our beloved characters faces and move on, and that we're being over dramatic. Let me just clarify a few points so that perhaps this issue is given a fair shake among both the user community and the staff at Bioware.

It's simple, the characters we've created and chosen to stick by aren't appearing in ME3 due to a change in the way that face construction and translation work from previous games in the series. Upon attempting to bring our characters in we're prompted with an error message stating we'll need to reconstruct them. While this may seem like a small issue to those who did not spend much time creating a face completely unique to their characters, to many of us it creates a large disconnect that doesn't allow us to enjoy the game in the capacity we, nor Bioware, intended.

Attempts to manually recreate the our characters with the new Character Creator are fruitless for 2 reasons. The first is quite obvious: many of us simply don't posses the memory or skill to manually recreate our Shepards visage closely enough to not feel that large disconnect I mentioned earlier. The second has more to do with the new system by which faces are constructed. The options available to us in the ME3 Character Creator simply don't match up with those from the previous titles.

Some options hold varying degrees of precedent with players as well. I myself am not put off by the lack of an identical hair style in ME3 that my character used in ME2, in fact I find the new ones look pretty good. I'm merely acknowledging this specific part of the issue to further support the understanding that we're not unreasonable, just disappointed. I know many people are angry they can't keep their exact same hair style, and I don't blame them, I just feel that the options presented aren't too shabby if we can't have the originals back.

What all of this together means is that even if we spent the time trying to rebuild our characters mug (as many of us, including myself have), we couldn't match it.

So really the issue isn't our unwillingness to fix it ourselves, or that we think we shouldn't have to (even though we shouldn't). It's that we can't. This issue is forcing us to either wait for a fix, or pick up with a character that, while he or she made the same choices, isn't the same person. And that's just unacceptable.


^  *applause*

Amen.

#3415
coloradosarge

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Derbydog wrote...

If the import function, something that is iconic of the ME games, is non-functional I'm worried about the quality of the rest of the product, it seemingly being rushed to market and all.

I'm not a fanboy but even I'm tired of the drivel Bioware launches that needs multiple patches to render it in the condition that I had expected.

A fix better come immediately or EA and bioware won't get another dime.


I was worried about the rest of the Game as well after the disappointment and frustration I felt after not being able to import my Shep face.  Still super frustrated but I got a face that was pretty close and decided to start playing with it.  The rest of the game is pretty awesome.  Not trying to downplay the import issues.  That is a MAJOR, MAJOR problem that can ruin a lot of the game if you can get a close match.  Just saying that the rest of the game, or at least the first 10 or so hours are really good.  It will be the pinnacle of awesome when they get this fixed.

#3416
LPPrince

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I want to hear more about this patch they're currently doing.

#3417
ARCTIC EAGLE

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LPPrince wrote...

I want to hear more about this patch they're currently doing.

all they say is "our developers are working on this issue, hang in there"

#3418
TrueHD

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I took two days off from work for this ****?

#3419
LPPrince

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ARCTIC EAGLE wrote...

LPPrince wrote...

I want to hear more about this patch they're currently doing.

all they say is "our developers are working on this issue, hang in there"


Yeah, I know. I WANT MOAR.

#3420
Alchemist4

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It only took the game to be released and paid for until Bioware acknowledged the issue.....can't even tell Bioware and EA apart anymore. They've finally merged into one with the same corporate value at their core.....$

Modifié par Alchemist4, 07 mars 2012 - 01:24 .


#3421
ZJR12911

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There's no way you could not have knowledge of this occurring if you changed the overall config options for the characters its simple logic you cant make a car if you take away the engine just like you cant recreate our sheps without the config options thanks bioware for throwing us under the bus.

#3422
johnisahat

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http://www.cracked.c...ld-obey_p6.html

bioware just broke game a commandment

#3423
Bradley C

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Ok so i have read almost everything on the first page on this issue and what everyone is saying is that you cant import your character and their features that make our character unique to us?  I preordered the collectors edition waited last night for midnight release in the cold :( and had an hr downloading for all the dlc and other content included. Had to go to work today and didnt get a chance to play just got back acutally so i figured id check out the good news on the forums before i start playing.  So before i start can someone just simply tell me that when i start the game im going to be disappointed and wont be able to use my custom character so i dont play it tonight lol :unsure:

#3424
ratzerman

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If you made your character in ME1, and imported him/her into ME2 without making any changes, then the face won't import into ME3. All of the other data should still be there. But the face is gone. You'll be asked to rebuild it, but the character creator has changed a lot. You might not be able to get an exact match. I can't even get close.

EDIT: I have the N7 Edition too... worked all day to come home to this. :unsure:

Modifié par ratzerman, 07 mars 2012 - 01:34 .


#3425
Zalbik

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ZJR12911 wrote...

Nizrael wrote...

Armoryonmyback wrote...

So I've seen a lot posts in this thread referring to this issue as something we should fix on our own. Lots of other users here seem to think those of us complaining are simply too lazy or stubborn to recreate our beloved characters faces and move on, and that we're being over dramatic. Let me just clarify a few points so that perhaps this issue is given a fair shake among both the user community and the staff at Bioware.

It's simple, the characters we've created and chosen to stick by aren't appearing in ME3 due to a change in the way that face construction and translation work from previous games in the series. Upon attempting to bring our characters in we're prompted with an error message stating we'll need to reconstruct them. While this may seem like a small issue to those who did not spend much time creating a face completely unique to their characters, to many of us it creates a large disconnect that doesn't allow us to enjoy the game in the capacity we, nor Bioware, intended.

Attempts to manually recreate the our characters with the new Character Creator are fruitless for 2 reasons. The first is quite obvious: many of us simply don't posses the memory or skill to manually recreate our Shepards visage closely enough to not feel that large disconnect I mentioned earlier. The second has more to do with the new system by which faces are constructed. The options available to us in the ME3 Character Creator simply don't match up with those from the previous titles.

Some options hold varying degrees of precedent with players as well. I myself am not put off by the lack of an identical hair style in ME3 that my character used in ME2, in fact I find the new ones look pretty good. I'm merely acknowledging this specific part of the issue to further support the understanding that we're not unreasonable, just disappointed. I know many people are angry they can't keep their exact same hair style, and I don't blame them, I just feel that the options presented aren't too shabby if we can't have the originals back.

What all of this together means is that even if we spent the time trying to rebuild our characters mug (as many of us, including myself have), we couldn't match it.

So really the issue isn't our unwillingness to fix it ourselves, or that we think we shouldn't have to (even though we shouldn't). It's that we can't. This issue is forcing us to either wait for a fix, or pick up with a character that, while he or she made the same choices, isn't the same person. And that's just unacceptable.


^  *applause*

Amen.


Hit the nail on the head.

Bioware/EA should be ashamed for this to have made it past QA. There was QA...right?