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Worrying news for UK CE pre-orders (Game group not stocking ME3 - Order elsewhere immediately! )


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#3226
jack3auer

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BTCentral wrote...

Missmisstreater wrote...

I don't want to make anyone worry.... BUT

The Mass Effect 3 N7 Collector’s Edition will now be available at the following retailers: [snipped]

That's what EA have said, and EA have been really good at keeping that up to date, as each retailer has been given the product, they have appeared on that list. HMV are not there, and I honestly don't believe they have the game. They will have listed it assuming that they could just order as many copies as they needed, I found it fishy that there was no product image (EVERY other retailer had it).

I had the opportunity to order from them yesterday - and I decided against it.

Just to point out, they have not been fantastic at keeping that list updated.

Play.com had the CE available on all formats yesterday for a good hour or two, during that time the list was updated but they never bothered changing Play's status from [Sold Out].

It's odd that HMV has not been added to the list, but if they say they are selling the N7 CE they should certainly be doing so. HMV are a big, reputable chain after all.

---

If Amazon really are getting the N7 Warfare pack as suggested yesterday, they're certainly being slow off the mark on finalising the deal, getting details on their site and getting EA's site updated. :unsure:

i'd be wary of ordering anything from HMV online if I were you.     the first (and last) time i ordered from them was when they secured the aliens v predator hunter edition.   you know, the one with the face hugger etc.  

     They sent it out in no more than a plastic bag with my address on it, no bubble wrap, no polystyrene filling, no fu*k all.    the box was bashed good style.   i was not impressed.

Shopto.net have never let me down.

#3227
MonkeySeeker

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LollieLaurie wrote...

I just almost had a heart attack. I got the following mail from shopto

*snip*

Also they state that they will ship the copies on March 7th


haha :happy:

Yeah I got that earlier on. That would mean the chances are it would arrive on the 8th. Since most of the time they arrive next day.

Modifié par MonkeySeeker, 02 mars 2012 - 01:07 .


#3228
Missmisstreater

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I got that and I don't even have an order with them! haha

#3229
Thirdsub

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http://www.computera...ound25-million/

#3230
Thirdsub

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http://www.computera...ound25-million/

Modifié par Thirdsub, 02 mars 2012 - 01:05 .


#3231
MortalEngines

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I contacted Play.com yesterday and got an immediate reply from their customer service (I was pretty impressed), I asked whether my Pre-order was 100% secure and if they would do any cancellations:

Dear [My name],

Thank you for your email.

In response to your query regarding your order for Mass Effect 3 N7 Collectors Edition With Pre-Order Bonus N7 Warfare Gear Pack Download, since item is showing on your account, you will definitely get a copy.

Please accept our sincere apologies for any inconvenience this may have caused you and thank you for your patience and valued custom.

Kind Regards,

Customer Support Team
Play.com


I'm pretty happy with the response.

#3232
X-JIDE

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Hmm, I’m currently enquiring Amazon through e-mail about the Pre-order bonuses on the N7 edition.  If they do or don’t, I will relay the information here.

Doesn’t matter for me since I’m getting the collectors for £14.85 using two vouchers.:o

#3233
BTCentral

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Further to MortalEngines' email above, I phoned Play.com 15 minutes or so ago (before that was posted here), and thought I'd share the information here:

Via Play.com telephone call...

- If the pre-order has been accepted (as in, if it's listed under Your Orders) then they have a stock allocation for you, it is not going to be cancelled.

- Pre-order codes will be sent out via email (hopefully I'm stating the obvious there ;)).

- They always aim to have the game with you for release day. (I've always received it the day before, or on the day from them).

---

Looks like I'm cancelling my Amazon pre-order for the PC N7 CE now. No idea how long it'll take for it to show up as free stock on their website again though.

Even if Amazon do end up offering the pre-order bonuses, they were way too slow on the update for my liking. I'd rather pay the extra £3.11 with Play, as I feel I'm more likely to receive it early that way anyway (based on past purchases).

Edit: Amazon pre-order has been cancelled. I put in the reason box that it was due to lack of pre-order bonuses. Maybe they'll get the message for next time a CE comes round. (I doubt it though, based on their history).

Modifié par BTCentral, 02 mars 2012 - 01:26 .


#3234
Xtallas

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Thanks for the info BTCentral. :)

#3235
rooky91

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Sainsburys have a N7 360 copy left.

http://www.sainsbury...amesmasseffect3

As of 13.21

Modifié par rooky91, 02 mars 2012 - 01:22 .


#3236
Elevon

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BTCentral wrote...

Further to MortalEngines' email above, I phoned Play.com 15 minutes or so ago (before that was posted here), and thought I'd share the information here:

Via Play.com telephone call...

- If the pre-order has been accepted (as in, if it's listed under Your Orders) then they have a stock allocation for you, it is not going to be cancelled.

- Pre-order codes will be sent out via email (hopefully I'm stating the obvious there ;)).

- They always aim to have the game with you for release day. (I've always received it the day before, or on the day from them).

---

Looks like I'm cancelling my Amazon pre-order for the PC N7 CE now. No idea how long it'll take for it to show up as free stock on their website again though.

Even if Amazon do end up offering the pre-order bonuses, they were way too slow on the update for my liking. I'd rather pay the extra £3.11 with Play, as I feel I'm more likely to receive it early that way anyway (based on past purchases).



I'm not worried about when I receive my CE version,you can bet there will be a patch or two and I will be taking my time playing ME3 anyway,I'm just glad Zavvi are giving   Warfare  DLC to Preorders including Argus M55 rifle  .

#3237
Teleraine

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if Play get the game to me on time and not damaged my faith in them will be fully restored as a credible e-retailer. Its admittedly taken bashing in the 2 years ive lived in the midlands as nothing has arrived apart from Uncharted 1 which took about 2 weeks. lol

#3238
BTCentral

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Teleraine wrote...

if Play get the game to me on time and not damaged my faith in them will be fully restored as a credible e-retailer. Its admittedly taken bashing in the 2 years ive lived in the midlands as nothing has arrived apart from Uncharted 1 which took about 2 weeks. lol

:blink: seriously? I've never had a single problem with Play in the past. All pre-orders have arrived early/on release in perfect condition (South West England here) they were also purchased by Rakuten in September 2011, when is the last time you ordered with them?

Modifié par BTCentral, 02 mars 2012 - 01:30 .


#3239
CrimsonQueen

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well this is a big game release, if they **** it up they know there going to lose a lot of credibility, if it goes smooth they might get repeat customers.

#3240
Xyalon

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Teleraine wrote...

if Play get the game to me on time and not damaged my faith in them will be fully restored as a credible e-retailer. Its admittedly taken bashing in the 2 years ive lived in the midlands as nothing has arrived apart from Uncharted 1 which took about 2 weeks. lol


I'm living in deepest darkest Wales now, and this will be the first order from them since I moved from London. I hope that I won't experience what you have done in the past....

#3241
_PseudoHero

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CrimsonQueen wrote...

well this is a big game release, if they **** it up they know there going to lose a lot of credibility, if it goes smooth they might get repeat customers.


If they messed something up I think I'd still blame Game. As you said, it's a big release, a week is short notice for organising such a thing.

#3242
Duffstuff123

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Was in HMV today (Bull ring - Birmingham) and they still had Collectors Editions available to pre-order with checking in stores for copies

#3243
LollieLaurie

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I pre ordered Mass Effect 2 @ Play my copy didn't arrive and the backup one took a month. I bought it in stores here in Belgium.

#3244
Rickin10

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Cancelled my Amazon order this morning because of the lack of the Warfare pack.

#3245
Rickin10

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Anyone had an email from Shopto enquiring if they want to upgrade their delivery to courier for £6, as apparently customers have raised concerns over Royal Mails ability to deliver their game undamaged in jiffy bags?

#3246
MonkeySeeker

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Yeah they're sending that to everyone.

#3247
Missmisstreater

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everyone got one (I cancelled my preorder with them 2 days ago and STILL got one)

it will be fine with Royal mail - they're just after more money (come on... they have a franking machine - it will NOT cost them £6 per item!)

#3248
rastakore

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 I've just received an email from Amazon and regarding the Warfare Pack and Argus Assault rifle, unless EA states otherwise, there is no bonus offer at all! This is ridiculous and I can guarantee I will never pre-order any EA/Bioware product again. I will only keep my pre-order of the CE because I want to complete my Mass Effect collection and I can't get it anywhere else now!

This was my question:

I have the following questions about my pre-order of the Collector's Edition of Mass Effect 3:
- The regular edition of Mass Effect 3 offers for bonus the "M-55 Argus Rifle", am I entitled to this promotion as well?
- Initally the Collector's Edition from GAME.CO.UK had the "N7 Wargear" for pre-order bonus, now Play.com, Shopto.net and Zavvi are offering this promotion for the pre-order of the Collector's Edition and regular editions. Will amazon offer this promotion, at least for the Collector's Edition?

This is the answer from Amazon:

After looking into your enquiry I found that the "Mass Effect 3: N7 Collector's Edition (PC DVD) " does not offer any pre-order bonus as offered on the "The regular edition of Mass Effect 3 " and currenty there is no promotion offered in our website for this games as offered by other online retailers as I hope you will uderstand that we are online retailers and the promotion and bonus are offeres by the manufacture of the games and not by us.

Modifié par rastakore, 02 mars 2012 - 02:04 .


#3249
JaHawk

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rastakore wrote...

 I've just received an email from Amazon and regarding the Warfare Pack and Argus Assault rifle, unless EA states otherwise, there is no bonus offer at all! This is ridiculous and I can guarantee I will never pre-order any EA/Bioware product again. I will only keep my pre-order of the CE because I want to complete my Mass Effect collection and I can't get it anywhere else now!

This was my question:

I have the following questions about my pre-order of the Collector's Edition of Mass Effect 3:
- The regular edition of Mass Effect 3 offers for bonus the "M-55 Argus Rifle", am I entitled to this promotion as well?
- Initally the Collector's Edition from GAME.CO.UK had the "N7 Wargear" for pre-order bonus, now Play.com, Shopto.net and Zavvi are offering this promotion for the pre-order of the Collector's Edition and regular editions. Will amazon offer this promotion, at least for the Collector's Edition?
This is the answer from Amazon:

After looking into your enquiry I found that the "Mass Effect 3: N7 Collector's Edition (PC DVD) " does not offer any pre-order bonus as offered on the "The regular edition of Mass Effect 3 " and currenty there is no promotion offered in our website for this games as offered by other online retailers as I hope you will uderstand that we are online retailers and the promotion and bonus are offeres by the manufacture of the games and not by us.


Don't blame Bioware - blame EA or Amazon if you have to blame someone. BioWare have no control over who gets what bonuses.

#3250
Andytails

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Teleraine wrote...

in the 2 years ive lived in the midlands as nothing has arrived apart from Uncharted 1 which took about 2 weeks. lol


Don't give me bad memories of waiting for orders "near Bakewell" o_o;