5904 réponses à ce sujet

[MonkeySeeker]

push2play wrote...

Fenderbaum wrote...

Amd if you knew anything, Game havre had that very dsame busness model for years...nothing new.....they get on credit...buy what they sell....nothing new....EA never had a problem with it before...and even if Game are in financial trouble...this is EA's biggest ever game...they think it wouldn't sell or something?

EA never had a problem before because it didn't seem that GAME were in financial trouble before. If EA had reason to believe that GAME's liquidity was in trouble now, they had no other choice but err on side of caution and to pull the plug.

It's not a question of whether ME3 would sell or not - of course it would have (and today's rush proves it); it's that EA were afraid that should GAME go under and into receivership, the income from ME3 sales would go to secured creditors first (i.e. banks) and only once these were paid off would EA see any money from ME3 sales, which could end up being peanuts. It's a risk they were unwilling to take. It's a risk any sane business would be unwilling to take.

But the priiiiiize :happy:

No?

Too soon?

Ok then.

[Teleraine]

if any folks can remmebr the days of EB games I dont think any highstreet games retailer finds the UK market to be profitable enough to survive.

[Nizzemancer]

AHadley23 wrote...

I'm fairly sure that offering a refund in store credit under this circumstance is illegal under UK law. So you're well within your rights to demand they refund you in cash, assuming the first link is correct and the others aren't.

According to the IGN link:

UPDATE: Customers who have pre-ordered the N7 Collector's Edition
are being advised to re-place their pre-order with Amazon, Play, ShopTo
or Zavvi. Blockbuster will also be stocking it in-store and online. It
seems that the store credit offered as compensation is in addition to a
full refund.

[SnapJackalPop]

I actually found this about two hours ago when I got a text message from a friend. No chance of getting the Collector's Edition now, everywhere is sold out. Ah well, I can live without the robot dog, extra costumes and weapons. It'd be nice to have it but it's not the end of the world.

This is probably the end for Game. Who'll give them an exclusive after this? Why should consumers trust them? Last week the manager in my local branch told me they were ordering stock based on pre-orders for everything now, not just special editions.

As for EA, they're under no obligation to supply anyone who can't pay them. The stock seems to have gone to other companies who've sold out. EA only cares about the bottom line. Those of us who pre-ordered and paid may feel like we've been kicked in the balls but EA are a business. Still leaves a sour taste though.

[Fenderbaum]

DTHD wrote...

Fenderbaum wrote...


No need at all...if your pre-order cancelled...you have an email from Game..thus proving you had it ordered...then you can deal directly with EA and give them your details personally.

Wouldn't work.

That would take a lot more work and set up than you seem to think.  It'd certainly be hard (if possible at all) to do in less than a week.

Regardless, it wouldn't work because the game cancelation e-mail doesn't mention if the order is CE/SE or Xbox/PS3/PC it just says "your mass effect 3 pre order".

I suspect few people still have the order confirmation e-mails from 6+ months ago either.....

Like everything in life...comes down to what you want to do, can do, and can't do...sure it's be awkward....and sure most ppl here be happy to get it a coupl of weks later if EA said they would sort it out...would not bother me...

As for original confirmation..yes I do...cos I'm pedantic like that hehe

[Epsilon330]

I find it's rather...difficult to remain loyal to a company that is now inevitably going to implode by mid-March.
Face it, they may not have good Customer Rapport, but if you lose EA as a provider, then that's a HUGE monetary loss, considering their influence.
And now they lost Nintendo too...

Modifié par Epsilon330, 29 février 2012 - 10:20 .

[Minimooo]

Just be aware that many people have on reserve multiple copies so as to ensure that they get the DLC - Once the retailers offering the DLC is announced, there may be a significant amount of cancellations so there will be a few more available, so keep your wits about you and good luck!

[Scunny85]

Teleraine wrote...

if any folks can remmebr the days of EB games I dont think any highstreet games retailer finds the UK market to be profitable enough to survive.

Not just game retailers. The highstreet is on it's last legs across the board.

[wormeater]

Well..just ordered the french PC CE from amazon.fr..sigh..oh well. Hopefully i'll be able to ninja a copy of the uk site tomorrow and cancel this one

[nonlethalbizzle]

Not getting the CE is souring what should have been an awesome build up to a game i have been waiting for nearly 2 years. Thanks EA/GAME different names same sh*t

[Teleraine]

@ SnapJack I actually wanted the physical stuff the tin, the book, the cd ok so it will all eventually come out someway I just wanted the CE for the CE. I am disappoint.

[Fenderbaum]

Teleraine wrote...

if any folks can remmebr the days of EB games I dont think any highstreet games retailer finds the UK market to be profitable enough to survive.

Makes one wonder doesn't it?

When I had numerous phone calls with the EA UK marketing director over the lack of a DA Origins CE of the same quality as the rest of the world...

I was told...it's not financially viable...

[LOST SPARTANJLC]

I wonder how much Game's CEO is paid a year and how much he will continue to get paid even after Game goes bye bye.

[Teleraine]

I just plumped for the standard editions from amazon now, I really wanted that damn Tin lol (femshep all the way and its the only official item ever with her on it!!!)

Modifié par Teleraine, 29 février 2012 - 10:26 .

[Subject Alpha]

Got it from amazon... Let's just hope this one arrives on time, unlike Sykrim XD

[Druss99]

Fenderbaum wrote...

DTHD wrote...

Fenderbaum wrote...


No need at all...if your pre-order cancelled...you have an email from Game..thus proving you had it ordered...then you can deal directly with EA and give them your details personally.

Wouldn't work.

That would take a lot more work and set up than you seem to think.  It'd certainly be hard (if possible at all) to do in less than a week.

Regardless, it wouldn't work because the game cancelation e-mail doesn't mention if the order is CE/SE or Xbox/PS3/PC it just says "your mass effect 3 pre order".

I suspect few people still have the order confirmation e-mails from 6+ months ago either.....

Like everything in life...comes down to what you want to do, can do, and can't do...sure it's be awkward....and sure most ppl here be happy to get it a coupl of weks later if EA said they would sort it out...would not bother me...

As for original confirmation..yes I do...cos I'm pedantic like that hehe

Actually this is probably too far fetched, but if GAME wanted to retain some good will and look like less of a disaster zone they could have helped EA set up a system where your GAME order confirmation number can be used along with some security questions to transfer the order to EA themselves or another vendor.

Ofcourse that would have required weeks of notice atleast, rather than 9 days notice and a willingness to score points with gamers, it would show that GAME can kind of be trusted with pre-orders rather than having people declare "Well thats me done with GAME." It would also have required EA to show they care about fans loyal enough to pre-order months ago rather than just throwing some meat into the pen and letting the animals fight for it the way they have.

As I said, far fetched.

[Shadowbanner]

Minimooo wrote...

Just be aware that many people have on reserve multiple copies so as to ensure that they get the DLC - Once the retailers offering the DLC is announced, there may be a significant amount of cancellations so there will be a few more available, so keep your wits about you and good luck!

Best advice of the night.

Hey Minimoo, your name sounds familiar from the ME3 multiplayer demo. I think we may have been on the same team.

Have you unlocked a multiplayer Revenant rifle?

Modifié par Shadowbanner, 29 février 2012 - 10:28 .

[_PseudoHero]

Considering ordering the french one and hoping for the best...

Anyone done this before? Good idea? Bad idea? I've never needed to do it and I'm very unsure about resorting to such a thing.

sigh

[Teleraine]

im sure there are gonna be copies floating around after release and I might pick up one once I get some cash

[DTHD]

Fenderbaum wrote...


Like everything in life...comes down to what you want to do, can do, and can't do...sure it's be awkward....and sure most ppl here be happy to get it a coupl of weks later if EA said they would sort it out...would not bother me...

As for original confirmation..yes I do...cos I'm pedantic like that hehe

So do i actually but you can't assume everyone would.

As has been mentioned you may be able to combine a screen dump of the order history page with the e-mail as "proof" but without confirmation from game themselves (like that'd happen <_<) that'd be easy to fake.

I wouldn't be happy to wait, i'm finding it hard enough to wait till next friday!  The fact is that transfering via proof of orders would not help everyone/ would cost EA more money than most would think in admin costs/ & would delay delivery by (probably a lot) more than a few days.

While this isn't a great solution it's probably the best they can do at such short notice.

Modifié par DTHD, 29 février 2012 - 10:29 .

[Teleraine]

PC games are nornally a safe bet Ive bought games from Thailand and installed in English fine but Console games are normally never more then once voice track.

[Justicar]

loftie29 wrote...

Justicar wrote...

 Any ROI customers here? I have a question:

www.ea.com/uk/1/mHereass-effect-3-update-1 it says that 

the site says...
For customers who have pre-ordered the N7 Collector’s Edition please re-order your copies through these retailers.

Republic Of Ireland Customers: You can still purchase the N7 Collector’s Edition from GameStop.ie

We will confirm the details of the Standard Edition N7 Warfare Gear pre-order tomorrow (Thursday 1st), apologies for the delay.
Republic Of Ireland Customers: The N7 Warfare Gear in-game pack remains only available at Xtra-vision when you pre-order the standard edition.

Does that mean I won't get the N7 Warfare Gear if I preordered the Collectors Edition from Gamestop.ie? Thanks in advance.

I emailed Gamestop.ie today, here's what they said...

Sent: 29 February 2012 14:35
To: Hello from GameStop.ie
Subject: RE: Mass Effect 3

Hey,


So are you saying that the Pre-orders include the N7 Valkyrie Assault Rifle and N7 Defender Armour? As I never saw it on the Gamestop.ie page anywhere.




Thanks!
Rob



From: hello@gamestop.ie
Subject: RE: Mass Effect 3
Date: Wed, 29 Feb 2012 14:49:26 +0000
Hi,

Yes, please follow the below link to the N7 edition;

http://www.gamestop....rs_Edition.aspx

Have a lovely day!

Kind Regards,
Rebecca.

Also, I looked on Xtra vision, there's no mention of the extra armour and gun as far as i could tell, and I didn't see a PC version, so if EA sold the rights to them, I'll be pissed.

Thank you very much Sorry for the late reply. I was just curious as the trailer said you'd get the pack from Gamestop, then the EA site confused me.

Thanks again!

[I_Jedi]

http://knowyourmeme....-is-comingsorry, something must be messed up.
http://knowyourmeme....ves-x-is-coming

Modifié par I_Jedi, 29 février 2012 - 10:31 .

[Jovian09]

Getting a text message alert for when PC Collector's Edition becomes available on Amazon. It's my last, desperate hope

[Captain Crash]

Is anyone else concerned that no actual statement has been made yet and its been 10 hours since this thread started?   I mean lots have people have lost out here with no real explanation.  Theres lots of assumptions flying around as to why but no real facts.   Mind you I guess it does no good to those who have now missed out, but they will want a decent reason to this massive failing.


All we heard so far is about "N7 Warfare DLC".  Which seems like it should be given to everyone anyway and they cant give a accurate answer on it regardless.   Its not the customers fault their orders have failed one week before release and regardless of who is to blame, I think it would be a adequate gesture at the very least.