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Worrying news for UK CE pre-orders (Game group not stocking ME3 - Order elsewhere immediately! )


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#176
jabajack

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Sparda16 wrote...

Thank's for the heads up OP.

I've just pre ordered the CE from Shopto after having it pre ordered from Game months ago.

I'ts absolutely disgusting that UK customers are just being informed about this now, just over a week away from the release date. If it wasn't for the OP's thread i wouldn't have found out at all probably, as my CE pre order is still on my Game account.

The CE was a Game/Gamestation exclusive and came with the pre order bonus N7 warfare pack. Who is offering this now if anyone?

I believe it's only right that all UK customers who have pre ordered the game are given the N7 warfare pack by Bioware/EA as a goodwil gesture, if no other retailers are offering it.


just heard of this and pre-ordered with Shopto due to my cancellation so if i don't get a CE i hope Bioware does.

#177
Sh2dak

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Shopto.net are very reliable for preorders, they often get delivered a day or two early.

Don't preorder from multiple places to 'secure a copy' please. That's both idiotic and greedy. The sites listed are all reputable sellers, you will get your game from whichever you preorder from - just order from one.

Modifié par Sh2dak, 29 février 2012 - 01:13 .


#178
Saishomaster1

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defenestrator17 wrote...

Saishomaster1 wrote...

Just pre-ordered on both Shopto & play.com just to ensure I get at least one copy of the CE edition.. Right mess 1 week before release.


Just did this too :D


Do you know whats worse now? all my friends are double ordering from different locations just to ensure they get a copy.. people who ordered way back last year who were "Guaranteed" a copy may not get theirs anymore.. :(

#179
Estalo

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E-Type XR wrote...

1 ****ing week from launch. I Pre-ordered AS SOON AS Mass Effect 3 was announced, and one week from launch I may not get the chance to get a CE! **** BioWare **** EA for being cash hungry ******ising ****s and **** GAME for not telling me sooner.


Not extending credit to a company possibly going under any day isn't cash hungry, it's "not suicidal".

#180
Scary Shepard

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E-Type XR wrote...

1 ****ing week from launch. I Pre-ordered AS SOON AS Mass Effect 3 was announced, and one week from launch I may not get the chance to get a CE! **** BioWare **** EA for being cash hungry ******ising ****s and **** GAME for not telling me sooner.


How exactly is this EA/Bioware's fault? Alternative retailers were available as soon as Game Group cocked up. I fail to see how they're at fault.

#181
klxfx

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GAME have taken the N7 PC version off their site but my preorder is still showing on my account and I've not recieved an E-mail or anything yet. Hope I don't get charged by them too. That really would be a kick in the teeth.

#182
Wulfram

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Scary Shepard wrote...

How exactly is this EA/Bioware's fault? Alternative retailers were available as soon as Game Group cocked up. I fail to see how they're at fault.


Choosing to give exclusivity on the CE to any one retailer is a move that's always going to hurt customers.

#183
defenestrator17

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Saishomaster1 wrote...

defenestrator17 wrote...

Saishomaster1 wrote...

Just pre-ordered on both Shopto & play.com just to ensure I get at least one copy of the CE edition.. Right mess 1 week before release.


Just did this too :D


Do you know whats worse now? all my friends are double ordering from different locations just to ensure they get a copy.. people who ordered way back last year who were "Guaranteed" a copy may not get theirs anymore.. :(


I pre-ordered 1 with game in September so i know how you feel. I'm probably going to cancel the Play one I am just reading through all these posts to see who the more reliable retailers seems to be

#184
Khran1505

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I just got in contact with GAME over the phone, confirming my N7 pre-order won't be stocked.

I'm naturally quite cross about this.

#185
Scary Shepard

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Wulfram wrote...

Scary Shepard wrote...

How exactly is this EA/Bioware's fault? Alternative retailers were available as soon as Game Group cocked up. I fail to see how they're at fault.


Choosing to give exclusivity on the CE to any one retailer is a move that's always going to hurt customers.


Game Group no doubt paid a lot of money for that exclusivity. It's not a move that you would anticipate to be followed by the same company then deciding to stop stocking all EA titles.

But I see your point. Only having one retailer was never going to be good for the consumer.

#186
Ravenmyste

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Missmisstreater wrote...

I'm getting a SE now - screw the CE, I want to play the game, but I can't support this

BIOWARE

WHO WILL HAVE THE N7 WARFARE PACK!!!



its not there concern take that part up with ea not bioware, as for the  problem with the game and such that has nothing to do with ea at all, the game will no doubt go out business after this, that or will sell off what other games they have to stay  a float and they gave you where to go in that list, go talk them do not blame bioware for a retailers problems

i know from first hand experiences since i own a gaming store that once you pay,order,receive and for that order the publisher has no say in the mater, if a store cant meet its financial day to day goal then they wont be able to buy the games that they can sell..

#187
Raxxman

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Saishomaster1 wrote...

mags314 wrote...

Sparda16 wrote...


I believe it's only right that all UK customers who have pre ordered the game are given the N7 warfare pack by Bioware/EA as a goodwil gesture, if no other retailers are offering it.


Indeed, this should be a goodwill gesture on EA/Bioware's part - hoping this will be the case but unlikely, unfortunately 


/signed


I'd go further. All CE preorders not honored due to the stock frenzy should get; from ashes, N7 firepower pack and all other CE editions, as they were forced to order from GAME UK due to exclusivity rights from EA.

It's not the consumers fault EA signed exclusivity rights to a faltering company.

(In Aus, probably not effected by this, but orderd from Game AU so Who TFKs)

#188
CrossFitGU1

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Saishomaster1 wrote...

mags314 wrote...

Sparda16 wrote...


I believe it's only right that all UK customers who have pre ordered the game are given the N7 warfare pack by Bioware/EA as a goodwil gesture, if no other retailers are offering it.


Indeed, this should be a goodwill gesture on EA/Bioware's part - hoping this will be the case but unlikely, unfortunately 


/signed


+1
Play still list the CE as available across all platforms.

Thank God I accidentally hit the favourite link to the forums today, I've been avoiding the site for the last 2 weeks! I normally just lurk but this is a disgrace and should be addresed. I've had a pre-order since announcement and would have been blissfully unaware until my order didn't show up!

#189
klxfx

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Friend of mine who prordered too late and missed out on the N7 has just managed to get a copy of it now. This means he's effectively "stolen" someone else' copy. I'm happy he got a copy but annoyed that someone out there is gonna miss out now.

#190
Orlouge

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Wulfram wrote...

Scary Shepard wrote...

How exactly is this EA/Bioware's fault? Alternative retailers were available as soon as Game Group cocked up. I fail to see how they're at fault.


Choosing to give exclusivity on the CE to any one retailer is a move that's always going to hurt customers.


As I said before, I doubt EA specifically hand picked GAME for exclusivity.  As far as high street electronic retailers go, they're pretty much the one of the few options for those of us in the UK (unless there's an HMV or Gamestation [owned by GAME]).

#191
Ravenmyste

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Scary Shepard wrote...

Wulfram wrote...

Scary Shepard wrote...

How exactly is this EA/Bioware's fault? Alternative retailers were available as soon as Game Group cocked up. I fail to see how they're at fault.


Choosing to give exclusivity on the CE to any one retailer is a move that's always going to hurt customers.


Game Group no doubt paid a lot of money for that exclusivity. It's not a move that you would anticipate to be followed by the same company then deciding to stop stocking all EA titles.

But I see your point. Only having one retailer was never going to be good for the consumer.



this is  true its never good to try to soak up all the business i.e like gamestop and make them go out business with special  offers and  only able to get said  ce from  them only.

#192
Major Alenko

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morrie23 wrote...

Well, I've cancelled my CE preorder (from June 2011!) with Game and placed a new one at Play.com. Fingers crossed it arrives on release day. This is the last time I'll use Game. In fact if they can't stock ME3 (probably the biggest game of the year so far), they will most likely fold in the near future.


Ditto, ordered in June. I haven't cancelled with GAME yet, I'm waiting for when they actually get in contact, surely there should be some sort of compensation. I've already left some colourful messages on their facebook page. I contacted them a few weeks ago and they said my preorder was safe. Can never use them again after this.

#193
Blarty

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I have amazon prime.... I could really do with them updating the site soon !...


Damn you Game... I knew this was going to happen....

#194
Arbiter156

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really sad news this is. ive just pre-ordered with Zavvi as a back up.

there are 3 main causes of this situation

1.EA is producing very limited quantities of the CE making it expensive for retailers in the first place.
2. game group has been in financial trouble for some time since the recession hit.
3. the UK governement isnt levying the taxes on the UK videogames industry as they are with other industries, making it harder for the industry all round.

i really hope game can recover from this and be around for years yet, ive grown rather fond of them and their customer service is far better than most. i can see why they would be shady about this, after all it is crippling news.

should i pre-order again with another retailer to make sure my one with zavvi doesnt go bust?

#195
noxpanda

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Wow this is terrible news, im glad i decided to go with the dde from origin (mainly cos im greedy and they had all the packs and dlc). I really hope you guys manage to get new orders sorted.

#196
Sh2dak

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Amazon still don't have it listed. Their inventory is much larger though, so it may take a while.

#197
eshrafel

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Yeah, I guess most of us saw this coming... or at least, aren't entirely surprised by this turn of events.

Hope everyone gets their order.

If anyone gets news of the N7 Warfare pack etc., please post it here, thanks.

#198
MonkeySeeker

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Blarty wrote...

I have amazon prime.... I could really do with them updating the site soon !...


Damn you Game... I knew this was going to happen....


I wouldn't wait if I were you. I'd go with shop.to or play.com.

I highly recommend shop.to they guarantee delivery for release day and it's free delivery.

#199
TLock_Supreme

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I just got my confirmation that GAME will not be delivering my copy of ME3, that sucks now I have to go to another place and buy it. I wish EA told us who will get the warfare pack so that I could pre-order from them. I am very disappointed in GAME.

#200
Moondoggie

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Missmisstreater wrote...

well I disagree there

there were X amount of CE edition made and X amount of Xbox ones were sold - unless online retailers have to take proof of original order before letting you place a new one, some people that had an order secured for many months are now going to miss out.

EA should be protecting these customers - give game the credit they need for JUST the collectors edition.... how can GAME not afford to pay it? The CE have all been PRE ordered.... they will be gone within 24 hours


You're being ridiculous. That is a major risk for any business and you are not fully understanding how it works. EA won't instantly make their credit back due to game sales it doesn't work that way.

They aren't going to give a company something when that company doesn't have stable finances and is asking people to take huge risks financially.

But i guess some people want to blame EA for EVERYTHING.