Sunday I was playing ME3 mp. I had at least level 17 in all classes. My connection started going. People couldn't hear me in party chat. I kept being dropped from games. Had trouble reconnecting to EA servers. In the middle of all of that, I saw all my classes went back to level 1. So I quit for the evening. Found out a day later my router was bad. Got a new one and I can now connect with EA servers again. But I am still at level 1 for my classes.
Since it's a demo, and going to be reset anyways soon, it's not a huge deal. But if this happened during the main game, I would feel frustrated. So, let me know if there is any more information you need from me to figure out what happened. I figure anything I can do to make sure this doesn't happen to anyone in the main game is worth it.
Thanks in advance for looking into this. Looking forward to Tuesday!