Stanley Woo wrote...
Thanks for the comment, Valkyre4, and I can see how it might sound a bit arrogant, but over the last couple of years, we've seen a general attitude shift from the BSN being a special place where people actually got to chat with game developers to a place with a tremendous amount of negativity and people taking our developers for granted, to the point of hurling abuse at them or otherwise showing disrespect. This has made the BSN a place that developers try to avoid.
We're hoping to change that with this change. We're no longer going to be your punching bags, we're no longer going to accept abuse or disrespect. people are still, as in the past, free to disagree with us, dislike us, and criticize us. No, it is even more important that people do it with maturity and civility, just as we've requested all along. 
For the vast majority of our fans, there will be little to no difference. We've been very grateful to have such awesome fans who we can chat with about our games, even disagree with each other and debate various game features and systems. That will not change. it's only the worst elements of fandom that we'd prefer to not have disrupting your community experience. And may, just maybe, it will encourage more developers to come by and have a chat with y'all.
Like I said Stanley, I do agree and I do understand why these rules had to be implemented. I dont question that as an action. It is just that the wording used, I believe, was not ideal and they needed to hear it like this. For some members, yeah it was ideal, but for the majority of this community, I believe it was not.
I can understand that it is not a dev's job to come out here and speak. I know most of that you guys are doing it just to be closer with the fans. But you need to also be aware that we are here everyday as well. Waiting to hear more from you, learn about our favorite games. Sometimes things go out of hand. Sure action needs to be taken. But in all honesty I think a lot of the negativity could also be avoided by Bioware staff and moderators, by simply replying in some hot topics when they can of course.
I believe a lot of negativity errupts when some topics/questions that could be answered, are not. For example, the PS3 framerate issue about ME3. Yes you told us that you are looking into it. But look at it from our point of view. We have preordered CEs (which cost a lot btw) and we need to know if we are investing on the right system or not. I know it is a sensitive issue for you, but so is it for us. A simple reassurement or a bit more concern from your end could make a 17 page long topic into a mere 5 page long. We need to know more sometimes, I believe we deserve it in cases like this. Much more when it is so close to the release of the game.
Most of the time people are angry when they dont know. Sometimes we are asking for too much. Some other times we are not. And dont forget. Most of the times when Bioware officials make comments reassuring the fans we welcome these messages (the vast majority of us at least).
In any case we are your fans. We love the games you make and we want to experience them, criticise them and make them better. Both for you and for us.
Cheers.
Modifié par Valkyre4, 29 février 2012 - 07:19 .