10 réponses à ce sujet

[Nightwolf78]

I got new hardware and installed a new OS and ofc the Dragon age origins game.
Well i now notice ofc i lost all my saved games..thats fine as i intend to replay the game from scratch, but what happened to the DLC i payed for..is it all gone or can i download it again  ? Or was it restricted to my old character that vanished with the savegames.

[TsoBadGuy]

Unless very simple fixes work (Reloading installed content, reinstalling game). You're out of luck. Dragon Age HAS NO SUPPORT TAB. Just this forum that equally clueless people use to solve their problems. My DLC is also rigged. While Sulcher's pass shows up, I cannot talk to felix. 15 dollars for an NPC that doesn't talk. Much like Felix, someone smart enough to help you, will not talk.



I'm actually bantering in an effort to get SOMETHING done. Consider this a bump.

[JamesLeung]

Your DLC is tied to your EA account. If you log into the game with the account you used to purchase the DLC, it will appear under the Downloadable Content screen for you to download again.

[TsoBadGuy]

Step it up James. Him logging into separate account is SO unlikely. Whether it is the cause of the symptom or not, I can go ahead and tell you. You didn't help him. Who signs up for DLC to log into ANOTHER name? In all of nightwolf's talking I don't see one thing about him switching accounts.



Determine MORE conditions for whats going wrong instead of offering such scant solutions. Oh, and nightwolf, EA DOES have a support tab. But their success rate is about 140 in 3000.

[job_intania84]

TsoBadGuy, OP just asked the question that whether he can download again and James answered it. Don't put your frustration on him, he is trying to help.

[Nightwolf78]

Thank you for the help, i logged in with the same account as i purchased the Warden DLC with..just my chars are gone but that i knew of allready, but as the game has fairly high replay value i was hoping to ply the wardens part (as i never got to finnish it on my earlier char).



But no..the dlc is not aviable for me unfortunately...

[Jason Leong]

Your DLC should apply to all characters. A couple of things to check. Does the content still appear under the 'Installed Content' tab and is it not listed as unauthorized. Is your cd key installed, we've noticed a number of issues with DLC content not authorizing people properly if their cd key isn't installed in the registry properly.



To confirm if its installed.

- Run the daoriginsconfig.exe application

- On the bar on the left of the screen click 'Game'

- There will be box near the lower part of the window called Product Keys

- Confirm that you have a cd key is listed in this box

- If there is no cd key listed, navigate to the data directory on your installation cd and run 'Dragon Age_code.exe'

- If you do not have a cd key installed this exe will allow you to re-enter it

[Nightwolf78]

1. Under downloadable content nope there is notthing under installed Content

2.The product key IS listed in this Box.

3. I checked my online profile and it says i have access to the Wardens keep as i payed for it .

4. No it DOES not show in the downloadable content.



I have now been trying a week and id really like an solution to this now.

I payed and payed and payed but i get notthing in return.

[Nightwolf78]

Even the quest giver is not ingame that gives the quest at the camp....

[Nightwolf78]

Your registered game promotions

If any of your registered games or promotions are not showing on this page, please visit Customer Support at http://help.dragonage.com. Please note that only content registered from the Social Web Site and in-game will appear - any content purchased through XBox Live or the PSN will not appear on this page.PC

Warden's Keep

Two centuries ago, the Grey Wardens were expelled from Ferelden amidst a storm of blood and betrayal. Their fortress remains at remote Soldier's Peak, overgrown and reportedly haunted. Now comes a chance to unearth this lost chapter of Grey Warden history, to unravel the mystery behind its fall, and finally reclaim it for the order! To begin the journey to Soldier's Peak, return to your party camp from the world map and seek out a merchant named Levi Dryden. Includes: (1) A fun dungeon-delving adventure; (2) A set of ancient Grey Warden armor, complete with heraldry; (3) A chance to gain two of six mysterious new abilities. (4) A new base complete with merchants and a party chest to store your hard-earned loot.

[Nightwolf78]

I see i have it registered on my online profile but i cannot use it ?