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How can I cancel a digital Pre Order on Origin?


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38 réponses à ce sujet

#1
myd00m

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I paid for the game in full for digital deluxe ($79.99), and just saw that article on kotaku of a gay male Shepard romance and seriously want my money back? No I am not trolling so save your troll comments to yourselves.

#2
Mike Shepard

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Contact their customer support and tell them to cancel it. When they ask why just make up something.

#3
InfiniteCuts

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https://help.ea.com/...d-cancellations

Modifié par InfiniteCuts, 02 mars 2012 - 12:24 .


#4
Taradil

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You want to cancel your Pre Order because there's a small tiny part of the game where you can choose to enter in a homosexual-relationship with a minor character that's not even a squad-member?

#5
Mike Shepard

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Taradil wrote...

You want to cancel your Pre Order because there's a small tiny part of the game where you can choose to enter in a homosexual-relationship with a minor character that's not even a squad-member?


shh you should not to approach BSN with logic.

OP just go to their help site and use live chat and tell them to cancel it. they'll need your Order # and they'll need a reason why. Just tell them you changed your mind. they'll go in and cancel it then you'll get an email confirmed it's cancelled.

For the record though, it's an extremely minor part, you have the option not to take part. So I'd recommend not wiping your order out. But if your mind is made up, I will not debate this with you. Good luck in your future endeavors.

#6
azerSheppard

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Taradil wrote...

You want to cancel your Pre Order because there's a small tiny part of the game where you can choose to enter in a homosexual-relationship with a minor character that's not even a squad-member?

What's this, people aren't entitled to their own opinion?:blink: And shouldn't be allowed to spend their money how they want?:unsure:

Arachnaphobes don't want skyrim for it's spiders, why shouldn't homophobes have the same right?:whistle:

#7
Beeno4Life

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azerSheppard wrote...

Taradil wrote...

You want to cancel your Pre Order because there's a small tiny part of the game where you can choose to enter in a homosexual-relationship with a minor character that's not even a squad-member?

What's this, people aren't entitled to their own opinion?:blink: And shouldn't be allowed to spend their money how they want?:unsure:

Arachnaphobes don't want skyrim for it's spiders, why shouldn't homophobes have the same right?:whistle:

Because people MUST be accepting, damnit!

#8
Paula Deen

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Mike Shepard wrote...

Contact their customer support and tell them to cancel it. When they ask why just make up something.


Which I've done 5 times now (spaced out over three weeks), each time they told me that it would be completely processed and official (or that it WAS official). Then I go and check my Origin client, and it's still there and there's no new "order history" entry for the cancellation like there was for a different cancellation I did.

****ing Origin...

#9
Shinji Ex

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I'm not touching this one with a 10 foot poll

/Really?

#10
Helena Tylena

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Oh noes! Optional gay sections!
Teh horrorz!


In all seriousness, though, it's your money and your choice. I just think it's unfortunate to choose this because of something optional.

#11
Mike Shepard

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Paula Deen wrote...

Mike Shepard wrote...

Contact their customer support and tell them to cancel it. When they ask why just make up something.


Which I've done 5 times now (spaced out over three weeks), each time they told me that it would be completely processed and official (or that it WAS official). Then I go and check my Origin client, and it's still there and there's no new "order history" entry for the cancellation like there was for a different cancellation I did.

****ing Origin...


oh wow. I talked to a nice bloke named "Rahit T" and he canceled it for me straight away as soon as I provided my Order # and my reason why. I got an email 5 minutes later and they even gave me a discount coupon.

#12
Mike Shepard

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Helena Tylena wrote...

Oh noes! Optional gay sections!
Teh horrorz!


In all seriousness, though, it's your money and your choice. I just think it's unfortunate to choose this because of something optional.


For the record, I agree with you. I will not take advantage of the optional gay romances but having them there for those who will is nice. The more the merrier I say.

#13
DJBare

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Let him go folks, if he wants to spoil his own enjoyment, that's his right.

#14
AlexXIV

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Flamebait. Should be lock and ban tbh.

#15
firefireblow

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People are entitled to their own opinions let them be already. If they do not like it, do not force them to, do not poke fun at them, leave them be. If they do not wish to pay for somthing because they do not like a theme of it, let them, their choice. How many are boycotting the dlc, because of some reason? You say they are bad because of their opinion...what are you doing to them? yea...



* contact customer support OP no way to do it on the client, so far.

#16
DJBare

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AlexXIV wrote...

Flamebait. Should be lock and ban tbh.

It's only flamebait if you take it, he has a reason for not liking the game, we might not agree with him, but last I looked we had some freedom of choice.

#17
ZtZCl4rk

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I guess its your choice but keep in mind you wouldn't even see that scene yourself since your obviously not gay.

#18
lobi

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maybe link to the kotaku article so lazy people can understand your reasoning.
Also did you sign out of origin and then back in five mins later cos you sometimes need to do that to update it. Lame i know.

#19
graciegrace

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straight privilege.

Just e-mail their customer support.

Modifié par graciegrace, 02 mars 2012 - 12:56 .


#20
Harorrd

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thats his opinion, yes you can try contacting their suport

#21
lobi

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Here is the link to what OP based their decision on.
If it is important enough that it can sway purchase decisions and OP really wants us to know then it should be read.
I know Kotaku would appreciate the traffic.
Did you log off and log back into Origin yet OP?

Modifié par lobi, 02 mars 2012 - 01:31 .


#22
Guest_the satirist_*

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Oh, good, I saw that thread.
Someone please remind me, to watch out for foxnews on Youtube, once the game is finally released.

This is gonna be awesome!

#23
Chuvvy

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Mike Shepard wrote...
I got an email 5 minutes later and they even gave me a discount coupon.


Standard protocol. Origins customer service is pretty much the worst in the business, they don't even let the people talk, not really, they just give them talking points and canned responces. You're talking to a human computer.

Modifié par Slidell505, 02 mars 2012 - 01:43 .


#24
jbg927

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No pre-order cancelled jokes? BSN i am disappoint!
PRE-ORDER CANCELLED!

#25
Dionkey

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AlexXIV wrote...

Flamebait. Should be lock and ban tbh.

Dude, shut up, honestly. I don't agree with the OP in any way, but that doesn't mean he isn't entitled to his money.