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Mass Effect 3 Forum Changes. A new forum and the next step.


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#26
durasteel

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GreggJSpradling wrote...
I think there is a big difference between saying that you don't like or are even severly put off by something and telling individuals who work for that company that their parentage or species should be called into queastion.


That is exactly my point, there is a very big defference between the two. As I percieve the new policy, however, both could be treated exactly the same.

Case in point, the first SWTOR comic that was released was The Threat of Peace. In my opinion, the art in that comic was very bad. I looked up some other examples of the artist's work, and they were very bad, too. Now, he doesn't work for BioWare (or post on these forums, as far as I know,) but if he did and I posted my honest opinion (he is a bad comic book artist and should not be used for future BioWare comic book projects) it would be possible to regard that as a personal attack and subject me to this "zero tolerance" policy, despite the fact that it is legitimate feedback.

The whole point of a "zero tolerance" policy is to subject even the most minor offense to the most severe penalty. They inevitably lead to circumstances where universal enforcement would lead to unacceptable results, exceptions are carved out, and the standards become unevenly applied.

I'm sorry for nit-picking this, but I've seen (professionaly) many tales of woe result from "zero tolerance" policies.

Modifié par durasteel, 03 mars 2012 - 09:53 .


#27
aries1001

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I have a couple of question to ask:

1) If anyone buy a used copy of Xboc 360 or PS3 version of Mass Effect 3 will they have to pay for their online pass? Just to ask a technical question about something in the self help forum, or to reply to a thread in the gameplay forum? If they buy a used version of the game for PS3 or Xbox 360?

2) To me, it came as big surprise to see this 'zero tolerance ban' and that BSN staff&moderators now can ban anyone immediately from the forums without first, as it seem, trying to work out the issue with them. Or stating the reason they were banned from the forums in a PM (or email) or something like that.
This could mean that a forumite could be able to log in on a thursday, but not be able to log in saturday, because his account has been banned. Also, as far as I know,. customer support in EA does not help with gameplay or character questions for EA/Bioware games. Also, it sounds to me, when I read the updated rules of conduct for the BSN that just one violation of the attack a Bioware Staff rule will get you permanently banned from this forum? Isn't this a little harsh?

3) I don't know what has caused this change to the rules of conduct, as to me, people are friendly and nice to each other. A few individuals cause trouble, but usually they're dealt with swiftly, fairly and sometimes harshly by the staff & the moderators. But still fairly. I feel however that is appropriate to point out that sometimes, not all the time, even Bioware staff makes remarks that, if made by a forumite, under the updated code of conduct definetely would get a ban (for 24 hours or more?)

These were the questions, now on to the commentary:

To use durasteel's comment about the artist for the sw:tor comic.

There's a difference in saying that you think the artist is a bad comic book artist and shouldn't be used in future comic books projects working for Bioware. This is not, as I see it, a personal attack. This is your opinion on this artist. If you can back it up with arguments, logical and clear reasoning, explaining why you think he's abad comic artist e.g. the colors are off, the drawings are not nearly detailed enough, he doesn't represent the jedi's robes as well - something like that. This goes directly to his line of work, not his person. A personal attack would be calling him names - like a 5 year old might do or wishing something horrible happened to him (just using this as example to clarify and illustrate what I mean) this would constitute - or be seen/viewed as a personal attack.

#28
Aedral

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I preordered my game on Amazon, to this date they havent sent me any code or anything to access this, am I gonna be damned to waited till the game launches (I know its only a few days but come on)

#29
leeboi2

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Stops tards who don't own it from ****ing, nice.

#30
BrandonDotCom

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hello guys

#31
GreggJSpradling

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durasteel wrote...

GreggJSpradling wrote...
I think there is a big difference between saying that you don't like or are even severly put off by something and telling individuals who work for that company that their parentage or species should be called into queastion.


That is exactly my point, there is a very big defference between the two. As I percieve the new policy, however, both could be treated exactly the same.

Case in point, the first SWTOR comic that was released was The Threat of Peace. In my opinion, the art in that comic was very bad. I looked up some other examples of the artist's work, and they were very bad, too. Now, he doesn't work for BioWare (or post on these forums, as far as I know,) but if he did and I posted my honest opinion (he is a bad comic book artist and should not be used for future BioWare comic book projects) it would be possible to regard that as a personal attack and subject me to this "zero tolerance" policy, despite the fact that it is legitimate feedback.

The whole point of a "zero tolerance" policy is to subject even the most minor offense to the most severe penalty. They inevitably lead to circumstances where universal enforcement would lead to unacceptable results, exceptions are carved out, and the standards become unevenly applied.

I'm sorry for nit-picking this, but I've seen (professionaly) many tales of woe result from "zero tolerance" policies.



  • There is a zero tolerance policy on any form of abuse towards staff, moderators or other Community members. Content that is insulting to anyone based on gender, lifestyle, religion, ethic group, race etc. is unacceptable and will be deleted without warning. Anyone posting a personal attack on staff, moderators or other Community members will, at the sole discretion of staff or moderators, be banned from the BioWare Social Network without notice and is no longer welcomed.
that is what the policy says...just incase anyone skipped over it accidentally.  Now I can see the "slippery slope arguement.  Today saying "he is a bad artist" is a simple opinion "His rendition of such and such a character is off from one frame to the next, he's not consistant in scale or perspective and his detail and attention to detail seem to suffer from a lack of structured...whatever"  that's a criticism...today.
tomorrow that might be considered an attack.
but you'll notice I didn't say anything about his gender, politics, lifestyle, religion, race or ethnic group...(aren't race and ethnic group kinda similiar?)
I also didn't write "U SUK!!!"  which would be a personal attack, unless I was refering to how he consumes a milkshake through a straw.
yes any "zero tolerance" can be taken to extreme either by rigid adherance or by misapplication, but what is the alternative?  No warning at all?  They can ban anyone they think is abusive...and if it's a spammer or a truely foul mouthed malcontent I should hope they will.
at least this way they have told everyone..."play nice or else."

#32
Tirronan

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I've seen some of the stuff posted in the forums, frankly I don't blame them a bit. I guess some folks reinterpret the right of Freedom of Speech as a license to abuse. These forums are for EA users and I don't see the need to give people a free mike when they choose to blast.

#33
Ravenmyste

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Shanook wrote...

Wholeheartedly approve of the update to the rules. Great to see that you guys stand up for your staff. :)

Can't wait for the 6th! :D



i approve of this post wholeheartedly its is about time bio-ware cracking down on the trolls and people that abuse anyone and starts threatening and that brings hate speeches around intent to harm someone over something likea game.

Modifié par Ravenmyste, 04 mars 2012 - 03:04 .


#34
COGlory

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Great idea, tbh adding more content for registered game users is always the best way to prevent piracy.

#35
MassStorm

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Love the new changes and avatars BW!!!! Much appreciated!!!

#36
masterkajo

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I don't know if this is the right place to ask but I just found the section about "Galaxy at War" and my galaxy map. It appears that this is tied only to my BSN profile and not to console (PC, XBox). What happens if I play mutliplayer at PC and on Xbox? Will they both increase my unified galactic readiness? What about different Shepards on Xbox? How will this be handled.

Just curious as I don't know what to do for the next days... :)

#37
Tiina

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Like the new changes and new avatars!! thanks guys :)

#38
Maou

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Not bad, i have no problem with this new rules.
Nice changes.

#39
green_white

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Good idea, looking forward to ME3 . Can't wait!

#40
B.Shep

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I liked the changes.

#41
Obllivian

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B.Shep wrote...

I liked the changes.


+ 1

#42
D.Shepard

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Chris Priestly wrote...


[How to register Mass Effect 3, and/or activate Online Pass]
On Xbox 360, Online Pass is activated by taking the separate Mass Effect 3 – Online Pass code, provided on a printed insert inside every Mass Effect 3 – Xbox 360 game box, redeeming that code on the Xbox Live code redemption screen, and then playing the game while logged in at least once.



Thanks for the info. Can you please tell us if the CE additional content will be redeemed via xbox live too or via this site, like several ME2 contents?

Thanks again for the info.

#43
JaHawk

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Quick question - what if we don't have Xbox Live? Can we still register our copy?

#44
belwin

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interesting.

#45
Ksandor

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durasteel wrote...

While I am completely in favor of the game owner's forum, the changes to the site rules are less a source of enthusiasm. I understand why they were made, but it seems to me that the necessary steps to protect your staff from harassment, up to and including bans, were possible under the old set of rules. "Zero tolerance" policies are never a good idea under any circumstances, because under those schemes something like criticism of a writer's style might be treated no differently than mockery of, for example, religious affiliation or lack thereof.

I think we all expect there to be limits to the toleration shown by BioWare and its representatives, but as loyal customers we also should expect those limits to be greater than zero. As fallible humans, we are all subject to the possibility of saying something unequivocally stupid from time to time, and if I faceroll a stupid comment onto these forums I feel that someone should be able to point that out in pretty blunt terms without facing an automatic perma-ban.


Agreed. But it is all about corporate policy.

Now a concrete question: Will there be a non game owners ME 3 spoilers allowed board? That is ithe most important part :).

#46
Ksandor

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GreggJSpradling wrote...

durasteel wrote...

GreggJSpradling wrote...
I think there is a big difference between saying that you don't like or are even severly put off by something and telling individuals who work for that company that their parentage or species should be called into queastion.


That is exactly my point, there is a very big defference between the two. As I percieve the new policy, however, both could be treated exactly the same.

Case in point, the first SWTOR comic that was released was The Threat of Peace. In my opinion, the art in that comic was very bad. I looked up some other examples of the artist's work, and they were very bad, too. Now, he doesn't work for BioWare (or post on these forums, as far as I know,) but if he did and I posted my honest opinion (he is a bad comic book artist and should not be used for future BioWare comic book projects) it would be possible to regard that as a personal attack and subject me to this "zero tolerance" policy, despite the fact that it is legitimate feedback.

The whole point of a "zero tolerance" policy is to subject even the most minor offense to the most severe penalty. They inevitably lead to circumstances where universal enforcement would lead to unacceptable results, exceptions are carved out, and the standards become unevenly applied.

I'm sorry for nit-picking this, but I've seen (professionaly) many tales of woe result from "zero tolerance" policies.



  • There is a zero tolerance policy on any form of abuse towards staff, moderators or other Community members. Content that is insulting to anyone based on gender, lifestyle, religion, ethic group, race etc. is unacceptable and will be deleted without warning. Anyone posting a personal attack on staff, moderators or other Community members will, at the sole discretion of staff or moderators, be banned from the BioWare Social Network without notice and is no longer welcomed.
that is what the policy says...just incase anyone skipped over it accidentally.  Now I can see the "slippery slope arguement.  Today saying "he is a bad artist" is a simple opinion "His rendition of such and such a character is off from one frame to the next, he's not consistant in scale or perspective and his detail and attention to detail seem to suffer from a lack of structured...whatever"  that's a criticism...today.
tomorrow that might be considered an attack.
but you'll notice I didn't say anything about his gender, politics, lifestyle, religion, race or ethnic group...(aren't race and ethnic group kinda similiar?)
I also didn't write "U SUK!!!"  which would be a personal attack, unless I was refering to how he consumes a milkshake through a straw.
yes any "zero tolerance" can be taken to extreme either by rigid adherance or by misapplication, but what is the alternative?  No warning at all?  They can ban anyone they think is abusive...and if it's a spammer or a truely foul mouthed malcontent I should hope they will.
at least this way they have told everyone..."play nice or else."


[*]The alternative would be to remove the zero tolerance policy :).

Modifié par Ksandor, 04 mars 2012 - 07:24 .


#47
Merlin 47

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D.Shepard wrote...

Thanks for the info. Can you please tell us if the CE additional content will be redeemed via xbox live too or via this site, like several ME2 contents?

Thanks again for the info.


I think it'll be redeemed through here, with the possible exception of "From Ashes" at least.  I'm not 100% positive, but I know that other games had a code in it to redeem it through XBL.  Maybe the Alt. Appearance pack as well (I'm just as curious, as I got the CE too).

JaHawk wrote...

Quick question - what if we don't have Xbox Live? Can we still register our copy?


I think you can; XBL is just needed to redeem any online content.  I hope this helps! :happy:

EDIT: Ooops!  I just checked real quick and I think you will need XBL to register.  I'm sorry!  I should've checked first.

Modifié par Merlin 47, 04 mars 2012 - 08:49 .


#48
aries1001

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I also think that you'll need to have Xbox Live to register the game on Xbox. However, you can get an Xbox Live Silver membership for free. The problem, i foresee with this is that Xbox Live is not as of yet available in all countries. I mean/think it is only availabe in about 30-60 countries on Earth? The Xbox Live, Silver or Gold, membership, I mean....

Then, there's the whole question on internet connections not being reliable or internet connections still using dial up modems and then some people have a capped line that only lets them download a certain amount of internet traffic each month.

#49
Animositisomina

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Just to see what would happen, I clicked on "Activate Online Profile" for ME3. It seems to be detecting that I've played the demo and has associated itself with that. When I get the game on Tuesday and register it, will my profile be updated to the full game or am I stuck with it being registered to the demo?

#50
BenjaminR00

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Although I do find this sort of thing potentially draconian, I can imagine a very real possibility that some of the stuff on these threads could cause an enormous amount of stress on BW employees and they do have the responsibility to protect their staff, especially if it has been raised as an issue by some staff members. If I was their boss I would feel responsible and probably want to do something similar to this policy - you want your staff to be working happily and efficiently for you after all. Having the job of dealing with crazies like us wouldn't necessarily be the most pleasant job especially if you also have other deadlines. I would suggest that this is just as likely a reason for the new forum rules as any corporate machinations.