136 réponses à ce sujet

[I-am-Biwinning]

soda_mousse wrote...

I-am-Biwinning wrote...

I can't even see anything in my order history. I have no idea what's going on. This kind of uncertainty is unacceptable. If I don't get Mass Effect 3 this week, I'm never using origin again.

Try never again XD

Did you look up your order via www.findmyorder.com? Some of us have had better luck seeing it there.

Yes, I tried it and came up with nothing. I contacted customer support and they said it's "pending fulfillment" and that I should contact my bank about my issue. I replied asking what exactly my issue is, so I can better explain it to my bank. I have no idea what pending fulfillment means, or why I can't find any information myself on their website.

[LUCYM0N0]

I've already given up on the hope of getting my order. I placed it back in early January and was told by Origin that I was charged for my order. Checking my banking records, I don't see any record of such a charge.

Between now and when I made my order, my credit card was stolen and I needed to close the card. When I tried to call up Origin to have my payment information for my order updated, they told me that they can't update the info.

I suggested they contact Digital River to see if they can change it, so Origin sent them an e-mail with my updated information, but I still haven't been charged and my order is still tied to my old card# and shows it as "processing."

When I called Origin today, the rep told me that everything looked like it'd go through and that it should ship tomorrow (launch day), but I have zero confidence in them.

First thing on Tuesday morning, I'm planning on scrounging around Gamestop and Best Buy to see if I can hunt down a CE.

[XxXSarenXxX]

Still waiting for mine as well, seeing as this seems to be the case for the majority of us you would think bioware might comment on one of these forums to reassure us, really getting antsy.

[SoniZero]

Still nothing. Just got off chat with a CS rep and he told me not to worry that it would ship in a few hours and I would receive my confirmation email. This was an hour ago. I wouldn't care if this were just another game but this is ME3. I guess I'll just have to take the guys word for it...

[Nuts18]

I saw on another thread that people were starting to get email just within the last 20 minutes or so... hopefully that means we will all be getting ours soon ... nothing new for me though

[TenmaTaro]

I-am-Biwinning wrote...

soda_mousse wrote...

I-am-Biwinning wrote...

I can't even see anything in my order history. I have no idea what's going on. This kind of uncertainty is unacceptable. If I don't get Mass Effect 3 this week, I'm never using origin again.

Try never again XD

Did you look up your order via www.findmyorder.com? Some of us have had better luck seeing it there.

Yes, I tried it and came up with nothing. I contacted customer support and they said it's "pending fulfillment" and that I should contact my bank about my issue. I replied asking what exactly my issue is, so I can better explain it to my bank. I have no idea what pending fulfillment means, or why I can't find any information myself on their website.

Yeah, one of the reps told me the exact same thing. However, when I talked to a different rep (literally 5 minutes later) he said it was just processing and that I'd have it soon. So, I don't know what to believe.

[Teacher_Man]

Just got done chatting with a customer service person and s/he assured me that I would get my order by tomorrow. Very nice person too.

[HBC Dresden]

Keep calm and stay frosty guys and gals. Other places like Amazon have only just started to ship. So no worries.

[Teacher_Man]

Got my shipping confirmation like 30 seconds ago. Looks like I'll get the game tomorrow.

[Walsh1980]

Literally just got my email, down to the wire much?

[SoniZero]

Still nothing for me...

[HBC Dresden]

Just got it: Yay!!!!!!!

EDIT: So I'm tracking the package and UPS claims it was originally schedule to arrive on Wednesday but the early delivery window is on Tuesday (and it is using 2 day air). Hmmmmm

Modifié par HBC Dresden, 05 mars 2012 - 07:09 .

[Nuts18]

same here... are they perhaps going by preorder date? I didnt put my order in until october...

[SoniZero]

Just got it a few minutes ago! UPS tracking says early delivery tomorrow! If not then then Wednesday. Pretty happy.

[dulku66]

good at least people are gettin it as for me am still waitin

[KrazyKiko]

Yup...confirmed shipping. According to UPS, Scheduled for 3/6/2012 end of day; currently in Louisville.

[Nuts18]

thank God people are getting their e-mails AND it looks like theyll be here tomorrow! ... feeling more hopeful now

[Ultenth]

Yup, finally just got mine as well, guess enough people banging down their doors and they finally got things moving to alleviate some fears. Thank goodness.

[Sammy Shep]

Out of curiosity, to those of you getting confirmation e-mails, did you pre-order relatively early?

Just wondering if they're fulfilling orders based on when they were placed...

Modifié par Sammy Shep, 05 mars 2012 - 07:25 .

[javierabegazo]

I just got my shipping confirmation email 30 minutes ago. UPS says it might get here early tomorrow. Guess I'll be playing my Gamestop copy first

[javierabegazo]

Sammy Shep wrote...

Out of curiosity, to those of you getting confirmation e-mails, did you pre-order relatively early?

Just wondering if they're fulfilling orders based on when they were placed...

I'm not sure. I placed my order back in December through origin. With gamestop, back in August of last year.

[Sammy Shep]

Uuugh. I placed mine well into January...

Trying to stay hopeful though!

[SoniZero]

Sammy Shep wrote...

Out of curiosity, to those of you getting confirmation e-mails, did you pre-order relatively early?

Just wondering if they're fulfilling orders based on when they were placed...

I preordered mine on June 7, 2011...so yeh pretty early lol. Mine is currently in Louisville too. Needs to make it down here to Florida now.

[XxXSarenXxX]

still waiting for my email darn... now im even more concerned as its begining to look like im one of the only ones at this point

[Alchemist4]

Nuts18 wrote...

same here... are they perhaps going by preorder date? I didnt put my order in until october...

Not likely. I pre-ordered mine early last week and got my shipping info on Friday.