11 réponses à ce sujet

[Kamlol]

Hello,

I was wondering if there is any plan to make a Bioware Store for Europe?

Living in Europe, I don't really want to pay customs for buying items....

[JaHawk]

I live in England, received a Tee & a Mini-Litho from the BioWare store last week. I didn't have to pay customs ad my order was worth $44.

[NamiraWilhelm]

Honestly Kamlol, i dont know anyone snagged by customs for their orders from thbs, then again it might be different where you are (in England here)

[Anny78]

Hi, I totally agree with a BioWare Store in Europe!!!

The shipping costs are too much... (living in Central Europe - e.g. Joker cap $24/shipping $35 + local postal fees I guess).

[rasmusvn]

I've had different experiences in terms of having to pay customs. I live in Denmark.

Items worth around $100 were shipped using XPO. I didn't have to pay a custom fee.

Items worth around the same were shipped using USPS and I had to pay customs.

Maybe I just got lucky.

[Tugga_gott]

rasmusvn wrote...

I've had different experiences in terms of having to pay customs. I live in Denmark.

Items worth around $100 were shipped using XPO. I didn't have to pay a custom fee.

Items worth around the same were shipped using USPS and I had to pay customs.

Maybe I just got lucky.

Here in Sweden you get to pay customs sometimes, it feels like a lottery. The lower the value of package the better chance do you have sneaking trough.

[Sister Spite]

I ordered my hoodie some time ago. The package took like month to get to me and it had been opened like a milion times, probably cos it had "Elite Armour" in the description

I would love to buy more but shipping costs kill it

[Stargazer555]

is it really true that if you order multiple items, you have to pay the shipping cost for every single item (i.e. I buy 1 shirt, I pay 30 dollars for shipping, I buy 2 shirts, I pay 60 dollars for shipping, I buy 2 shirts and a postcard sized lithograph, I pay 90 dollars for shipping)??
I realize that shipping costs increase with weight but that rate just seems insane.

[vometia]

rasmusvn wrote...

I've had different experiences in terms of having to pay customs. I live in Denmark.

Items worth around $100 were shipped using XPO. I didn't have to pay a custom fee.

Items worth around the same were shipped using USPS and I had to pay customs.

Maybe I just got lucky.

A lot of it seems to be down to the courier, at least in the UK.  The likes of DHL will check absolutely everything so they have every opportunity to apply their exorbitant customs processing fee, so you're pretty much guaranteed to have to pay if they're handling it (as well as having the incorrect amount calculated and your parcel crushed) whereas HDNL are a lot less pedantic so most stuff just gets waved through.

[vometia]

Stargazer555 wrote...

is it really true that if you order multiple items, you have to pay the shipping cost for every single item (i.e. I buy 1 shirt, I pay 30 dollars for shipping, I buy 2 shirts, I pay 60 dollars for shipping, I buy 2 shirts and a postcard sized lithograph, I pay 90 dollars for shipping)??
I realize that shipping costs increase with weight but that rate just seems insane.

I haven't noticed that, no.  I mostly buy lithographs but I can't say I've noticed I've had to pay twice the postage when I get two of them at once: it's sometimes a bit more expensive, but not twice.

[Demonique]

Stargazer555 wrote...

is it really true that if you order multiple items, you have to pay the shipping cost for every single item (i.e. I buy 1 shirt, I pay 30 dollars for shipping, I buy 2 shirts, I pay 60 dollars for shipping, I buy 2 shirts and a postcard sized lithograph, I pay 90 dollars for shipping)??
I realize that shipping costs increase with weight but that rate just seems insane.

I paid $35 shipping to Ireland for the Grunt mini-litho, the team mini-litho, 3 tshirts and the Shepard full zip hoody so it's definately NOT $30 per item.

Also, on another occasion I paid $35 shipping for two of the full lithos