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Stuck in a "enter your password loop"


10 réponses à ce sujet

#1
MageCeridan

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For some reason, each time I try to activate my ME3 profile or try to access the points store I get stuck in a loop where it keeps telling me "We require your password to..." but while I enter my password correctly, it wont actually let me access the page I want and instead ask for my password again.

I can sortha go around the problem of the DLC page by loging out and reloging but I can't do that to activate the ME3 profile.

#2
Vapowyrm

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I to am having same problem, any help on this would be appreciated.

#3
Jesse Reid

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We're looking into this today, will post an update when we know more.

#4
kyles3

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Jesse.Reid wrote...

We're looking into this today, will post an update when we know more.


This very good to hear. Thank you, sir.

#5
tomaltach

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I had this problem as well. It looks like the password is getting mangled. When you enter a wrong pasword, it acts the same. I recalled the same issue when the BSN launched, so I tried changing my password, and the ME3 profile activated successfully.

Modifié par tomaltach, 07 mars 2012 - 04:50 .


#6
Jesse Reid

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Yes, it looks to be something funky with special characters in passwords. Likely getting mangled somewhere along the way.

#7
Jesse Reid

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Ok, give it a try now.

#8
kyles3

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I'm still having the same problem. I can view leaderboards, but clicking on Galaxy At War or Achievements just asks me for my password again. This is after activating my online profiles and getting the "successfully synced" message.

#9
Vapowyrm

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I did like tomaltach suggested and changed my password. ME3 synced on first try after that. Thanks for the help.

#10
kyles3

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Tried changing my password, still no luck.

#11
DarKGameR177

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Having the same problem, every time I enter my password to confirm the data sync it displays the successfully synced ME3 account message but then when I try to view the Galaxy at war and achievements pages it asks me to confirm my password again :(


Edit : Ok it seems to work if we change our password to a simple word (any simple word with atleast one uppercase letter) :D

Logout of BSN (if you are already logged in)
Login again using your new password, go to your ME3 player profile and click on "Activate Online profiles" and enter your new password :)

It should work now :)

Modifié par DarKGameR177, 10 mars 2012 - 08:32 .