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Consistent, Repeatable Crash in From Ashes Mission *SPOILERS*


2 réponses à ce sujet

#1
beastly_divizion

beastly_divizion
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  • 132 messages
During the mission on Eden Prime, As part of the 'From Ashes' DLC, I get a constant, Repeatable crash, After viewing the 'video' in the lab, When  Sheperd's eyes turn green, And he gets 'the signal'

This crash happens EVERY time, WITHOUT fail, At the EXACT SAME point!

The game freezes as soon as I regain control of Sheperd, And if I alt+tab, I get the following message:
"Mass Effect 3 has stopped responding"

The specifics of  the crash are as follows:

Problem signature:  Problem Event Name: APPCRASH  Application Name: MassEffect3.exe  Application Version: 1.1.5427.4  Application Timestamp: 4f46d052  Fault Module Name: MassEffect3.exe  Fault Module Version: 1.1.5427.4  Fault Module Timestamp: 4f46d052  Exception Code: c0000005  Exception Offset: 0001e883  OS Version: 6.1.7601.2.1.0.256.4  Locale ID: 3081  Additional Information 1: 0a9e  Additional Information 2: 0a9e372d3b4ad19135b953a78882e789  Additional Information 3: 0a9e  Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

DXDiag:
Time of this report: 3/6/2012, 03:46:25       Machine name: *Intentionally left blank*   Operating System: Windows 7 Enterprise 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)           Language: English (Regional Setting: English)System Manufacturer: System manufacturer       System Model: System Product Name               BIOS: BIOS Date: 02/05/10 19:13:52 Ver: 08.00.10          Processor: Intel® Core™ i7-2600K CPU @ 3.40GHz (8 CPUs), ~3.4GHz             Memory: 8192MB RAMAvailable OS Memory: 8168MB RAM          Page File: 2764MB used, 5402MB available        Windows Dir: C:\\Windows    DirectX Version: DirectX 11DX Setup Parameters: Not found   User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent)    DWM DPI Scaling: Disabled     DxDiag Version: 6.01.7601.17514 64bit Unicode
     Card name: NVIDIA GeForce GTX 570       Manufacturer: NVIDIA          Chip type: GeForce GTX 570           DAC type: Integrated RAMDAC         Device Key: Enum\\PCI\\VEN_10DE&DEV_1081&SUBSYS_35131458&REV_A1     Display Memory: 4064 MB   Dedicated Memory: 1248 MB      Shared Memory: 2815 MB       Current Mode: 1920 x 1080 (32 bit) (60Hz)       Monitor Name: Generic PnP Monitor      Monitor Model: BenQ GL2240         Monitor Id: BNQ7887        Native Mode: 1920 x 1080(p) (60.000Hz)        Output Type: DVI        Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2umDriver File Version: 8.17.0012.9573 (English)     Driver Version: 8.17.12.9573        DDI Version: 11       Driver Model: WDDM 1.1  Driver Attributes: Final Retail   Driver Date/Size: 2/10/2012 12:13:00, 17642816 bytes        WHQL Logo'd: Yes    WHQL Date Stamp:   Device Identifier: {D7B71E3E-53C1-11CF-8D52-1F151FC2C535}          Vendor ID: 0x10DE          Device ID: 0x1081          SubSys ID: 0x35131458        Revision ID: 0x00A1 Driver Strong Name: oem6.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section035:8.17.12.9573:pci\\ven_10de&dev_1081     Rank Of Driver: 00E62001        Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C 

I have only provided the 'relevant' sections of my DxDiag, However, If more is needed, I would be happy to provide it.

I will be attempting a redownload and install now, As I do not wish to ruin my ME3 experience with this ridiculous crash.

#2
Thomas Abram

Thomas Abram
  • BioWare Employees
  • 596 messages
We are currently looking into this issue - If you could let us know which gender, class, weapon(s) and armor you were using at the time that would be of great assistance.

Thanks!

#3
Chris Buzon

Chris Buzon
  • BioWare Employees
  • 16 messages
Can I get a couple of you to send me your OriginIDs? We are looking into the problem now, but we need some more info to narrow down the cause.