184 réponses à ce sujet

[Theronyll Itholien]

Getting pissed as well. No word from Bioware is frustrating.

Damn...

[kp-]

First play thru, No import, no crash.

New play thru, import from ME and ME2, me3 crashes right after you get the first glimpse of the prothean and the reapers on their homeworld. me3 crashes right before you should be able to get control and move along. This is the door you dont have to hack, you can open and walk in.

Resolved by going to the door you have to hack, did video, 'assumed control' of char again, and went to the other pod location. Did the play thru, and no crash. So hmm...

MaleShep, Sentinel, reckoning knight armor, black widow sniper rifle, chakrum assault rifle, paladin pistol....

[Sir_Alric]

It happened to me too. The game freezes during the final cutscene with the prothean on the Normandy, right after he says "The last thing the reapers will see is the rage of the prothean who will wipe them out from the Galaxy" or something like that. From Ashes worked just fine before that point, it just stopped right at the end.
Now, since i knew about the bug in the DLC, i had a couple of saves before the prothean mission, so i'm not in a situatione where i'm forced to restart the whole campaign, but it's still annoying not bing able to complete the DLC properly. I hope Bioware will fix this soon. In the meantime, i will go play multiplayer in order to raise my galactic reactivness

[Towik]

http://social.biowar...4/index/9983579

still the drivers i got are from yesterday

Maybe there is something wrong with the ones that came out after 280:bandit:

Modifié par Towik, 15 mars 2012 - 09:41 .

[sgreco1970]

Theronyll Itholien wrote...

Getting pissed as well. No word from Bioware is frustrating.

Damn...

agreed. I think we should all ask for a refund...

[Theronyll Itholien]

I indeed bought the CE primarily for the Prothean DLC. It truly pisses me off that the DLC is such an extreme clusterf***. And it's not that it crashes at one particular point for everyone, but it crashes all over the place.

Mine crashes at landing on Eden Prime. Others crash after a lab vid. Then some crash at a ladder or something? And a guy just mentioned a crash at the very end of the DLC.

Like I said. A clusterf***.

A DLC refund wouldn't be an unreasonable thing to ask at all.

[Willowland]

Same issue, right after the cutscene.

[Towik]

I can say for sure after 3 hours of reinstalling and testing crap all over the time , this is a game related problem , you always get the same error through the OS report .
I can say that i only once did the DLC
I got the dlc half way through the game on my Vanguard , now i was playing adept 1st play-through , the vanguard was 2nd play-through , on adept class i get crash all the time after watching the pool data cut-scene . I am getting sick of this so i will do what i was suppose to do
>_>

[grYnnAn]

Hm, ok guys. I don't think we will get any replies, or help for that matter, any time soon.
So I will get som better "crashreport tools", and get it up here, for you and Bioware.
Hopefully we'll get understanding of what's going on.

I'll start looking, and tell you what programs I used, and or how to view the report...
Stay with me.. (you don't have to, but it might be fun, who knows =P)

---Edit---

Before I go, I just want to recommend ProcessExplorer and Autoruns, from sysinternals.com
Those 2 programs are the first ones I install on my PC.
I think They do have some "What the hell happend?"-softwares, that might come in handy with this task aswell.


---Back---

Haven't got a dump right now, because for some reason it didn't crash this time.
The program I'm using is a CMD program from sysinternals.com, called procdump.

If you want to use it, here is how I use it...
1. Download and unzip procdump in a folder. (link)
2. Run a command promt / cmd (Note, I'm not gonna tell you how to use CMD...)
3. use this command C:\\"folder you put procdump in">procdump.exe -e -h -w MassEffect3.exe ME3.dmp

When MassEffect 3 crashes, a crash dump file will be generated.
I have this running all the time now for ME3, and as soon I get a dump file, as in ME3 crashes, I will let you know. =P

Modifié par grYnnAn, 15 mars 2012 - 09:45 .

[Towik]

Yesterday i played an Adept imported and i had no trouble with the Cutscene , i did the N7 mission first in the non-imported one , maybe there is a bug with the Normal game , i mean non-imported ones , cause both of my imports were fine , or maybe it's just about the missions , still the 1st one i did was done with Tali and Liara . the other one was just after 1st N7 mission with James and Liara .

[Denora]

Oddly enough I had this issue and it was fixed by playing in windowed mode. I'm not sure if that was already mentioned in the thread. I have no idea why that fixes it for me however. I was playing as a male vanguard.

[TheTexasMilitia]

Freaking Bioware and EA. Their quality control must have been on vacation for the past 5 years. From all the bugs in Old Republic to the "unkown issues" in Mass Effect they must not care at all. I even tried EA customer support only to be told to submit my system specs. Get off you lazy butts and test your products completly before pushing them out as fast as possible just to make money. $100 says that there was at least 1 tester who tried to speakup about this issue before launch.

[TheTexasMilitia]

Theronyll Itholien wrote...

I indeed bought the CE primarily for the Prothean DLC. It truly pisses me off that the DLC is such an extreme clusterf***. And it's not that it crashes at one particular point for everyone, but it crashes all over the place.

Mine crashes at landing on Eden Prime. Others crash after a lab vid. Then some crash at a ladder or something? And a guy just mentioned a crash at the very end of the DLC.

Like I said. A clusterf***.

A DLC refund wouldn't be an unreasonable thing to ask at all.

Mine crashes mid video after you use the console to get the pod codes. I asked for a refund and was told to take it up with the supplier. I also bought the Collector's Edition for the DLC and now they are just sticking us with the bill and a ****** poor product.

Oh and BTW my supplier was Amazon, and they told me to take it up with Bioware/EA because the registration codes had already been used. classic case of "ask someone else because I dont care"

[Towik]

Denora wrote...

Oddly enough I had this issue and it was fixed by playing in windowed mode. I'm not sure if that was already mentioned in the thread. I have no idea why that fixes it for me however. I was playing as a male vanguard.

I tried many things , even window mode .

[Theronyll Itholien]

Still trying the "From Ashes" DLC in between missions, after I've acted on a new epifany on what might fix the crash. To no avail.

Every crash pisses me off more and more. That's what unanswered hope does. Next f*ck up is a fist through my monitor...?

Modifié par Theronyll Itholien, 17 mars 2012 - 11:45 .

[jsbrigo]

thanks
it's worked

anyway it's a workaround...
I hate this game, too many bugs!!!

RaduM wrote...

Try this : as the cutscene ends, camera pans back to your shepard and you regain control of shepard, press ESC to enter menu/exit game menu repeatedly 2-3 times.

Might work.

[ViperSRT]

 Well add me to the list. I just got this issue today while playing. I was just getting into the game too. I contacted EA support. Hopefully wither they or Bioware can figure out a fix. In the mean time I guess I'll try the esc "fix."

Update: Another confirmation that the esc fix works although its strange how just pressing esc would correct the issue. 

Modifié par ViperSRT, 18 mars 2012 - 06:59 .

[riv84]

I had this happen for the first time on my 3rd play through. After a couple of attempts I decided to go to the other terminal first and then I came back to the terminal that had been crashing me and the crash did not occur.

Modifié par riv84, 19 mars 2012 - 08:24 .

[Theronyll Itholien]

I can't even land on Eden Prime because the game stops responding when the blue, Cortez flown vehicle is about to. Esc doesn't work in my case.

How, I ask you, can I do a complete DLC reinstallation? What directories need deletion?

[Optimist Prime]

Thomas Abram wrote...

We are currently looking into this issue - If you could let us know which gender, class, weapon(s) and armor you were using at the time that would be of great assistance.

Thanks!

Female Shepard, Soldier (imported from ME2), with Liara and James in my party.

Shep's equipped weapons:  Argus III, Crusader III, Valiant III, Hurricane I, Eagle I
Shep's armor:  All standard pieces, only the colors and material were changed.
Liara's: Hurricane I, Eagle I
James': Argus III, Crusader III


Game consistently crashes upon regaining control of Shepard after witnessing the vision.

[Theronyll Itholien]

This is absolutely hilarious...

First the game crashed when I started the mission (during the loading screen).
Then I repaired install.
Then the game crashed when the blue vehicle was about to land on Eden Prime.
Then I repaired install.
Then the game crashed when Liara uses the elevator to summon up the pod.
Then I repaired install.
Then the game crashed when I used the second (and actually first, but I listened to the folks here and didn't wanna take any chances) video, after I regained control and Liara was blabbering something.
Then I repaired install.
NOW I'm at the point where the game crashes BEFORE the video starts!

What a FREAKING CLUSTERF***!

PS: The esc and/or shift trick doesn't work for me.

Modifié par Theronyll Itholien, 19 mars 2012 - 05:44 .

[Theronyll Itholien]

Ok ok just for the laugh of it:

I did another repair install. And another. And another. And another.
FINALLY I got past the vids and slaughtered all Cerberus enemies while protecting the pod.
Activating the pod.
Activatinnnngggg..??? Oh no. Oh no not again. You have GOT TO BE K------*ME3 stopped responding*

EDIT:
I repaired that too.
Now the SOUND exploded into high-pitch horror and then was gone completely. It crashed back on the Normandy when Hackett started talking to me.

Whoo!!

Modifié par Theronyll Itholien, 19 mars 2012 - 06:50 .

[Theronyll Itholien]

I did it! Finally!

After countless times repairing the DLC after a crash -- and starting over at the last possible save every time! -- I finally got to the end.

I now have the Prothean and can safely continue the rest.

This DLC was NOT the joy I thought it was. In fact, it was utter freaking agony,

PS: I don't like the Prothean's voice. Makes me think of an african warlord every time he opens his mouth.

[Towik]

I'm happy for you and i loled hard at the end of the last post

[Malanek]

This happened to me on two different characters. Pushing escape got around the problem. Interestingly both times it happened Shepard just obtained enough experience to level up during the cutscene, while the time it didn't in the same situation, did not have enough experience. Thanks to RaduM for the work around.

Modifié par Malanek999, 20 mars 2012 - 01:50 .