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purchased bioware points not activating on my account


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#1
BuBu Jenkins

BuBu Jenkins
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after installing and starting up ME3 i tried to buy the from ashes dlc. it redirects me to the origin overlay and i chose to buy the 800point pack  and did it all through paypal and i got the confirmation email for my purchase but it still says i only have 160bw points when i should have 960, and i can't buy the dlc. will this get fixed because i just wasted 10bucks and got nothing out of it

#2
BuBu Jenkins

BuBu Jenkins
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can anyone help out? my card got charged for it and i still didn't get the points.