286 réponses à ce sujet

[82JiminyCricket]

EA_AgentX wrote...

To update to the pre-release version (if available), please click the gear (cog) at the top right. Select Settings. From that screen, scroll down to the Origin Pre-Release Participation field.



Put a check in the box to "Update to the pre-release version if available" and restart Origin.

EA_AgentX

Tried this and still getting Origin Beta... Could this be the problem all along?

[LegendaryBlade]

Well, now the release date checker doesn't come up but the game still crashes on start up.


Problem Event Name: BEX
Application Name: MassEffect3.exe
Application Version: 1.1.5427.4
Application Timestamp: 4f46d052
Fault Module Name: awc.dll
Fault Module Version: 3.2.4.6
Fault Module Timestamp: 4ee2521d
Exception Offset: 0008342f
Exception Code: c0000417
Exception Data: 00000000
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 636e
Additional Information 2: 636ed4ad6e2ce5a3e01564e40133fee8
Additional Information 3: 61e2
Additional Information 4: 61e20e96bfcd8b3479be5a6b63429556

Read our privacy statement online:
http://go.microsoft....88&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\\Windows\\system32\\en-US\\erofflps.txt

[82JiminyCricket]

LegendaryBlade wrote...

Well, now the release date checker doesn't come up but the game still crashes on start up.


Problem Event Name: BEX
Application Name: MassEffect3.exe
Application Version: 1.1.5427.4
Application Timestamp: 4f46d052
Fault Module Name: awc.dll
Fault Module Version: 3.2.4.6
Fault Module Timestamp: 4ee2521d
Exception Offset: 0008342f
Exception Code: c0000417
Exception Data: 00000000
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 636e
Additional Information 2: 636ed4ad6e2ce5a3e01564e40133fee8
Additional Information 3: 61e2
Additional Information 4: 61e20e96bfcd8b3479be5a6b63429556

Read our privacy statement online:
http://go.microsoft....88&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:Windowssystem32en-USerofflps.txt

Me too... I'm trying a repair install then launching again, but this doesn't look promising.

[DABhand]

Clay Campbell wrote...

The Origin team has just released an update to fix the release control problem. If you are experiencing this issue please right click on your game in the Origin library and select "Check For Update." This should fix this issue.

Seems to me an amended .exe file without the date check at all.

Was this planned to happen after midnight GMT today? Since all regions technically are released now?

[QQQQSSSSI]

I GOT IT WORKING!
I had to update my BIOS.

[My-name-is-Paradox]

Clay Campbell wrote...

The Origin team has just released an update to fix the release control problem. If you are experiencing this issue please right click on your game in the Origin library and select "Check For Update." This should fix this issue.

I downloaded the patch and as expected it didn't help.  I've waited about 3 days now to get this game work and both my patience and morale are as low as they can possibly get at this point. I'm beginning to think that all my work to get this running is now in vain.

Modifié par My-name-is-Paradox, 09 mars 2012 - 01:21 .

[82JiminyCricket]

Log Name: Application
Source: Windows Error Reporting
Date: 3/8/2012 5:04:19 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: classic
User: N/A
Computer:
Description:
Fault bucket 2820400844, type 5
Event Name: BEX
Response: None
Cab Id: 0

Problem signature:
P1: MassEffect3.exe
P2: 1.1.5427.4
P3: 4f46d052
P4: awc.dll
P5: 3.2.4.6
P6: 4ee2521d
P7: 0008342f
P8: c0000417
P9: 00000000
P10:

Attached files:
C:\\Users\\Administrator\\AppData\\Local\\Temp\\WER6D1B.tmp.version.txt

These files may be available here:
C:\\Users\\Administrator\\AppData\\Local\\Microsoft\\Windows\\WER\\ReportArchive\\Report0b0c8ff6
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-03-09T01:04:19.000Z" />
<EventRecordID>14575</EventRecordID>
<Channel>Application</Channel>
<Computer>Kevin-PC</Computer>
<Security />
</System>
<EventData>
<Data>2820400844</Data>
<Data>5</Data>
<Data>BEX</Data>
<Data>None</Data>
<Data>0</Data>
<Data>MassEffect3.exe</Data>
<Data>1.1.5427.4</Data>
<Data>4f46d052</Data>
<Data>awc.dll</Data>
<Data>3.2.4.6</Data>
<Data>4ee2521d</Data>
<Data>0008342f</Data>
<Data>c0000417</Data>
<Data>00000000</Data>
<Data>
</Data>
<Data>
C:\\Users\\Administrator\\AppData\\Local\\Temp\\WER6D1B.tmp.version.txt</Data>
<Data>C:\\Users\\Administrator\\AppData\\Local\\Microsoft\\Windows\\WER\\ReportArchive\\Report0b0c8ff6</Data>
</EventData>
</Event>

Modifié par 82JiminyCricket, 09 mars 2012 - 01:18 .

[Heroinman]

didn't help me either...got my hopes up again just to beat them back down

[Tolkiens Padawan]

With the patch it seems the game is playable for me. Great! (Sorry for everyone who still can't play :-( ). But on the start screen it says Galaxy at War: Galactic Readiness changed from 0 to 50%. Is that meant to be the case?

[82JiminyCricket]

i'm trying a complete reinstall of origin and me3... god this is frustrating.

[Morale4HATE]

Downloading the patch right now but as my-name-is-paradox said my hopes and morale have been beaten so low that I don't even want to raise them.

[My-name-is-Paradox]

Fault bucket , type 0
Event Name: PCA2
Response: Not available
Cab Id: 0

Problem signature:
P1: MassEffect3.exe
P2: 1.1.5427.4
P3: Mass Effect™ 3
P4: Mass Effect™ 3
P5: BioWare
P6: 200
P7: -1
P8:
P9:
P10:

Attached files:
C:\\Users\\Kyle\\AppData\\Local\\Temp\\{5b050129-31d6-42e6-a52c-a4d1bc6a6d7a}\\appcompat.txt
C:\\Users\\Kyle\\AppData\\Local\\Temp\\TabAA54.tmp

These files may be available here:


Analysis symbol:
Rechecking for solution: 0
Report Id: b0bc6ef0-67bb-11e1-918f-001fbc07cc0e
Report Status: 0

I doubt this is going to be even remotely helpful but this is the only thing I was really able to find in event viewer when I searched for "MassEffect3".

[82JiminyCricket]

My-name-is-Paradox wrote...

Fault bucket , type 0
Event Name: PCA2
Response: Not available
Cab Id: 0

Problem signature:
P1: MassEffect3.exe
P2: 1.1.5427.4
P3: Mass Effect™ 3
P4: Mass Effect™ 3
P5: BioWare
P6: 200
P7: -1
P8:
P9:
P10:

Attached files:
C:UsersKyleAppDataLocalTemp{5b050129-31d6-42e6-a52c-a4d1bc6a6d7a}appcompat.txt
C:UsersKyleAppDataLocalTempTabAA54.tmp

These files may be available here:


Analysis symbol:
Rechecking for solution: 0
Report Id: b0bc6ef0-67bb-11e1-918f-001fbc07cc0e
Report Status: 0

I doubt this is going to be even remotely helpful but this is the only thing I was really able to find in event viewer when I searched for "MassEffect3".

Go to this link and post your dxdiag:

forum.ea.com/eaforum/posts/list/15/8242672.page

They are finally serious about getting tickets to the devs.  Not surprised now that all the releases are out...

Modifié par 82JiminyCricket, 09 mars 2012 - 01:46 .

[My-name-is-Paradox]

I'll do that. That site is the very definition of slow lol.

[TheArsenal04]

Digital Deluxe Edition


Windows 7 64 bit
Intel® Core™ i7-2600K CPU @ 3.40GHz
RAM: 16GB

Modifié par TheArsenal04, 09 mars 2012 - 03:13 .

[AdamEA]

Can you look at this thread and see on the EA forums and see if this fixes your issue: http://forum.ea.com/...0.page#20699224

Please see issue #6

Modifié par AdamEA, 09 mars 2012 - 03:22 .

[Gnaeus.Silvanus]

I think there's already a pattern with some players can't properly play on 64-bit OS.

[My-name-is-Paradox]

Hi All,

If you are having a crash issue with Mass Effect 3 or Battlefield 3, you may need to download a patched version of the awc.dll in your game’s EACore folder.

Here’s the instructions:

1. Make sure Origin and your game are not running.
2. Download this file here: https://download.dm....sertest/awc.zip
3. Unzip or extract the contents to your desktop.
4. Navigate to the binaries\\core folder:
a. Mass Effect 3 default is: C:\\Program Files (x86)\\Origin Games\\Mass Effect 3\\Binaries\\Win32\\Core
b. Battlefield 3 default is: C:\\Program Files (x86)\\Origin Games\\Battlefield 3\\Core
5. Make a backup copy of your AWC.dll.
6. Move the new awc.dll file from your desktop into the directory listed above.
7. Now run Origin and launch your game from Origin.

Please let us know if this resolves your issue.

Thanks,

Posted by EA_mikenoface Developer.

http://forum.ea.com/...2.page#20873743

Good luck gentlemen this worked for me.

[Gnaeus.Silvanus]

Downloading this new version as well, who knows I might be inflicted with the same problem in the coming days.

[Heroinman]

My-name-is-Paradox wrote...

Hi All,

If you are having a crash issue with Mass Effect 3 or Battlefield 3, you may need to download a patched version of the awc.dll in your game’s EACore folder.

Here’s the instructions:

1. Make sure Origin and your game are not running.
2. Download this file here: https://download.dm....sertest/awc.zip
3. Unzip or extract the contents to your desktop.
4. Navigate to the binariescore folder:
a. Mass Effect 3 default is: C:Program Files (x86)Origin GamesMass Effect 3BinariesWin32Core
b. Battlefield 3 default is: C:Program Files (x86)Origin GamesBattlefield 3Core
5. Make a backup copy of your AWC.dll.
6. Move the new awc.dll file from your desktop into the directory listed above.
7. Now run Origin and launch your game from Origin.

Please let us know if this resolves your issue.

Thanks,

Posted by EA_mikenoface Developer.

http://forum.ea.com/...2.page#20873743

Good luck gentlemen this worked for me.

My god it worked, nearly brings a tear to my eye

[Gnaeus.Silvanus]

Heroinman wrote...

My-name-is-Paradox wrote...

Hi All,

If you are having a crash issue with Mass Effect 3 or Battlefield 3, you may need to download a patched version of the awc.dll in your game’s EACore folder.

Here’s the instructions:

1. Make sure Origin and your game are not running.
2. Download this file here: https://download.dm....sertest/awc.zip
3. Unzip or extract the contents to your desktop.
4. Navigate to the binariescore folder:
a. Mass Effect 3 default is: C:Program Files (x86)Origin GamesMass Effect 3BinariesWin32Core
b. Battlefield 3 default is: C:Program Files (x86)Origin GamesBattlefield 3Core
5. Make a backup copy of your AWC.dll.
6. Move the new awc.dll file from your desktop into the directory listed above.
7. Now run Origin and launch your game from Origin.

Please let us know if this resolves your issue.

Thanks,

Posted by EA_mikenoface Developer.

http://forum.ea.com/...2.page#20873743

Good luck gentlemen this worked for me.

My god it worked, nearly brings a tear to my eye

[SOLVED] 

[82JiminyCricket]

OMG FINALLY! Give that man a raise!

[TheArsenal04]

My-name-is-Paradox wrote...

.....

Good luck gentlemen this worked for me.

Unfortunately, not for me.

[My-name-is-Paradox]

82JiminyCricket wrote...

OMG FINALLY! Give that man a raise!

Agreed.

Thanks for referring me to that thread. I'd say AdamEA deserves some credit here too because he posted a link to that fix before I did.

TheArsenal04 wrote...

My-name-is-Paradox wrote...

.....

Good luck gentlemen this worked for me.

Unfortunately, not for me.

I'd reccomend giving the solutions in this thread a try. You may also want to post any of the information he requested to see if you can get some help.
forum.ea.com/eaforum/posts/list/15/8242672.page

[EA_Offspring]

TheArsenal04 wrote...

My-name-is-Paradox wrote...

.....

Good luck gentlemen this worked for me.

Unfortunately, not for me.

Hey Arsenal04, are you still seeing the same crash where Mass Effect 3 stops responding upon launch? Can you copy and paste the error text into a PM and shoot it over to me? Alternatively, you can send it via e-mail to OriginLogs@ea.com with a subject of your forum name and the problem, for example TheArsenal04 Mass Effect 3 crash.

Thanks!