372 réponses à ce sujet

[SlickSkyline]

Which version did you buy:
Mass Effect 3 N7 Digital Deluxe Edition
Where did you buy it (please also include city, country):
Origin Pre-Order, Romania
Where are you located (country):
Romania
Which codes worked so far:
Have Not Received Any Codes [ execept for the game ]
Which codes didn't work:
Have Not Received Any Codes

[I-Am-Blind]

Which version did you buy: Plain Mass Effect 3
Where did you buy it (please also include city, country):Gamestop, Brooklyn, NY, USA
Where are you located (country): USA
Which codes worked so far: None
Which codes didn't work: Pre-order code for N7 Armour and N7 Valkkyrie Rifle and M55 Argus Assault Rifle

[Sargon Iceheart]

Hmm I have found this on the EA website: https://help.ea.com/...der-bonus-items
It Says:
If you pre-ordered Mass Effect 3 via Origin in order to receive the M55 Argus Assault Rifle and AT12 Raider Shotgun, you will receive an email to your Origin Account address with codes to unlock this content. Please check your inbox rules and spam filters if you're not seeing it. Also, please note that delivery of the email may take up to a few days after your regional Mass Effect 3 release date. We thank you for your patience.
So hopefuly this Pre-Order Code delivery system may simple be slacking, and we will receive our pre-order bonus codes shortly.

[Mr.Harper]

Which version did you buy: Mass Effect 3 Standard PC
Where did you buy it (please also include city, country): Amazon, Germany
Where are you located (country): Germany
Which codes worked so far: Activation code
Which codes didn't work: Amazon Preorder (N7 Wargear and M55 Argus) worked here, but not on origin...

[Sargon Iceheart]

Sargon Iceheart wrote...

Hmm I have found this on the EA website: https://help.ea.com/...der-bonus-items
It Says:
If you pre-ordered Mass Effect 3 via Origin in order to receive the M55 Argus Assault Rifle and AT12 Raider Shotgun, you will receive an email to your Origin Account address with codes to unlock this content. Please check your inbox rules and spam filters if you're not seeing it. Also, please note that delivery of the email may take up to a few days after your regional Mass Effect 3 release date. We thank you for your patience.
So hopefuly this Pre-Order Code delivery system may simple be slacking, and we will receive our pre-order bonus codes shortly.

Just received my pre-order bonus codes via e-mail, so i guess it's like EA said, that it may take up to a few days, until you receive it.

[Polat995]

Got the codes now

[apocalypse83]

Got mine too.

[ChaosSchneider]

i need the Origin Client to redeem the code and do it from there

[Nuxius]

I too don't have any codes for N7 DDE (bought on origin)

[KroganCmdr]

I picked up my pre-order from EB Games in Dartmouth NS and when I tried to enter my pre-order redeem code it claimed it was expired. I contacted the retail outlet where I received my code and together we tried 3 more. All were listed as to have been redeemed already.

Which version did you buy: Collector's Edition
Where did you buy it (please also include city, country):
EB Games,
21 Mic Mac Boulevard
Unit 167
Dartmouth, B3A 4N3 NS, Canada
Where are you located (country): Dartmouth NS, Canada
Which codes worked so far:
The collector's edition content
From the Ashes
Multiplayer Access
Which codes didn't work: Pre order content - Reinforcement Pack

[Koveras Alvane]

Received the code for M55 from Amazon yesterday and got it redeemed on the BSN page. Still have to check if it shows up, though... Also, my issue with failing DLC authorization seems to have resolved itself after I applied the My Docs fix (the game wouldn't make any saves because I moved My Docs to another location). At least, I am not getting the message anymore...

[Schlinx]

Sorry put in PC forum not 360 one.

Modifié par Schlinx, 09 mars 2012 - 06:47 .

[SamuraiJ]

I have to give major kudos to EA support on this one. I contacted them through the live chat and was gladly given codes to the M55 Argus Assault Rifle, the N7 Armor Pack, and the AT12 Raider Shotgun once I explained the situation.

[HalfMurrayLife]

I called EA support about the missing preorder bonus items. They jumped me through a bunch of hoops... but finally after ages on the phone, they manually entered the codes their end. I had to repeat myself many times and I had to be very patient. The person I spoke to was was pleasent enough though.

[Dauw]

Hmm, I was emailed one code from the retailer (for the M55 Argus assault rifle), that one worked. However the code on the "activate your collector's edition content" sheet that came with the game (N7 collector's ed) is not working. When I try to redeem I am told that the code isn't valid.

In Registered Game Content the soundtrack appears a whopping 4 times (one for xbox and ps3, two for PC), then there's the rifle, Online Pass and the armor from the Kingdoms of Amalur demo. The From Ashes DLC that is supposed to be included and the rest of the collector's edition items are nowhere to be seen.

[ChiroSamai94]

I tried EA live chat a few minutes ago and even e-mailed them. I got bupkis

[Colonel_Klink_1]

Just got back from the EBGames I bought it from, they told me they received a directive from head office to tell customers to call 1-866-543-5435 and they are giving out new codes there. It's a known issue, someone at EA messed up, etc.

[tyrrelduckard]

Got the code, is working, hope things will resolve for all of you.

[jluglue1]

Resolution for people who pre-ordered physical copy of ME3 N7 Collectors Edition to obtain new code:

I was directed to contact Gamestop for help and it took them all of one day to help me rectify the situation. It was great!

Step 1: Go to www.gamestop.com and go to Contact Us
Step 2: Click on "Submit a compliment or Report an Issue"
Step 3: Fill in all required information - it's pretty obvious
Step 4: In the "Issue" box, note which EBgames / Gamestop Retailer you pre-ordered from, which Platform you bought it for (in this case, PC), what your issue is, what you did, what error you got, and provide the non-working code you used as listed on your Pre-Order Card you received when picking up your copy of ME3.

After submitting, they contacted me the next day with a code that worked, and all is well and good.  Very easy and helpful (I was missing some info and they emailed me to request it.  Got the code 30 min after replying).

This is in contrast to EA live chat help.... which was not a pleasant experience.  So the best resolution for this issue is to go through Gamestop.

Hope this helps.

Modifié par jluglue1, 10 mars 2012 - 02:03 .

[Flamewielder]

Pre-ordered ME3 Collector Edition from Amazon.ca but never received any registration key for the pre-order bonuses. I'm currently e-mailing their customer support to find out what's wrong.

[Shadowkim1157]

Which version did you buy: Mass Effect 3 Digital Deluxe Edition
Where did you buy it (please also include city, country): Origin UK Pre Order
Where are you located (country): United Kingdom
Which codes worked so far: The main game, from the ashes
Which codes didn't work: Have not received pre order bouns codes

[zuluking123]

Which version did you buy: Standard Retail PC
Where did you buy it (please also include city, country): Gamestop, Troy, USA
Where are you located (country):USA
Which codes worked so far:
Which codes didn't work: N7 Armor, N7 Valkyrie Rifle, M55 Argus Assault Rifle

[Darth-Fusion]

Which version did you buy: PC Retail Collector's Edition
Where did you buy it (please also include city, country):  EBGames Brampton, Ontario, Canada
Where are you located (country): Canada
Which codes worked so far: The Game Code and The Collector's Edition Bonuses
Which codes didn't work:  The Gamestop Preorder - "N7 Warfare Gear!"

[targaryen8]

4 days late and already progressed a lot in the game, but got my codes!

[Aekrid]

hmm... weird still haven't gotten my code yet, but i guess i'll get it in my email sooner or later, unless it got marked as junk, if so...

FFFFFFFFFFFFFFFFFFFFFFFUUUUU---!!!
i emptied my junk bin