42 réponses à ce sujet

[Pandaman102]

Alright, I followed all the intstructions on the cards, redeemed the "N7 Warfare Gear" and "M55 Argus Assault Rifle" on social.bioware.com/redeem, redeemed the code for "From Ashes" that came with the Collector's Edition on Origin, replaced the Origin launcher with the correct, up-to-date build, and upon firing up ME3:

"Unable to authorize the listed DLC. Please log in to the Alliance Network with the account used to purchase the DLC. Collector's Edition Online Pass Entitlement"

Except I'm on the same account as I've done everything with and the launcher shows all the pre-order DLCs have been successfully associated with the game. What's failing to be authorized here? A DLC or the fact my copy is a collector's edition?

[nssBoB]

having same issue since yday social.bioware.com/forum/1/topic/344/index/9638915

Modifié par nssBoB, 06 mars 2012 - 08:49 .

[Pandaman102]

nssBoB wrote...

having same issue since yday social.bioware.com/forum/1/topic/344/index/9638915

Ah, didn't see your post in the search results, but yes, same problem. Game passed the release check date, so it shouldn't be date-related...

[Pandaman102]

O... kay. Bloody hell, found the solution. The game keeps telling you the solution is to log into the correct account, but the REAL problem is the Collector Edition files are out of date/corrupted/not installed despite Origin saying it's installed/evil ponies.

The fix: in the Origin launcher, click on the information button for Mass Effect 3, right click "N7 Collector's Edition Materials", then click "Check for updates". It should download a 50MB~ patch.

[nssBoB]

great find! many thanks. now lets put on that armor and charge some reapers

[IBPROFEN]

Still can get the KoA weapon and armor. All the rest is loaded.
KoA shows in my Cerberus Network but there isn't a download button. Can anyone help?

[thrones6]

Log in with the same account you used to redeem your code in Origin or with the account you used to access the BioWare Social Network website.
Allow the DLC to download and install.
Run Mass Effect 3.
Start a new game or load an existing one.
The in-game items will be available once you gain access to the Normandy after completing the game’s prologue.
The items will appear on the Weapon Bench or in the Armor Locker located on the Normandy.

Tell me if it works for you!

Modifié par thrones6, 06 mars 2012 - 09:54 .

[IBPROFEN]

There was never a code for KoA. After I got done with the demo the weapon and armor just showed up in Cerberus Network. When you click on more info the instructions show up but no button to download them. the soundtrack has download button but nothing else. And N7 Warfare Pack just alittle bit ago loaded up in Origin.
 and my acccounts are linked together.

 I'll start playing to see if they are there. I hope so.

Modifié par IBPROFEN, 06 mars 2012 - 10:03 .

[Koross]

Pandaman102 wrote...

O... kay. Bloody hell, found the solution. The game keeps telling you the solution is to log into the correct account, but the REAL problem is the Collector Edition files are out of date/corrupted/not installed despite Origin saying it's installed/evil ponies.

The fix: in the Origin launcher, click on the information button for Mass Effect 3, right click "N7 Collector's Edition Materials", then click "Check for updates". It should download a 50MB~ patch.

Ok I just did this. So do I re-redeem the code at the bioware social network website?

[Pandaman102]

Koross wrote...

Pandaman102 wrote...

O... kay. Bloody hell, found the solution. The game keeps telling you the solution is to log into the correct account, but the REAL problem is the Collector Edition files are out of date/corrupted/not installed despite Origin saying it's installed/evil ponies.

The fix: in the Origin launcher, click on the information button for Mass Effect 3, right click "N7 Collector's Edition Materials", then click "Check for updates". It should download a 50MB~ patch.

Ok I just did this. So do I re-redeem the code at the bioware social network website?

Shouldn't have to, since this particular content should automatically be redeemed once you enter the Collector's Edition key into Origin during installation.

[kamisamamizu]

It happens to me as well but with the From Ashes DLC. I don't know what to do.

[MassStorm]

Yeah i'm not able to authorize anything....it seems i fail at connecting to the EA servers ingame....still this is not funny since the DLC are already connected and installed through my Origin profile..i bought the game there at Origin Store..why should i ask for entitelment again in game???...this is pretty bad

Modifié par MassStorm, 06 mars 2012 - 04:46 .

[sagefic]

Pandaman102 wrote...

O... kay. Bloody hell, found the solution. The game keeps telling you the solution is to log into the correct account, but the REAL problem is the Collector Edition files are out of date/corrupted/not installed despite Origin saying it's installed/evil ponies.

The fix: in the Origin launcher, click on the information button for Mass Effect 3, right click "N7 Collector's Edition Materials", then click "Check for updates". It should download a 50MB~ patch.

Thank you, seriously, thank you. I was seriously getting annoyed, since I didn't want to waste time fooling around with that monkey business when I want to play.

[Nelo Angelo]

im still having this problem when i try to play offline. anyone figure out how to fix it yet? i can play dlc saves just fine when on the internet but my job does not have internet access so when i try to play offline at work i get the failed to authorize dlc error and cant load the save.

[Gnaeus.Silvanus]

Check your firewall settings maybe they are blocked that's why you can't connect to the EA servers.

[Critical92]

 bump.

Can we get a response from bioware on this?
I didn't pay extra to not use this dlc, and im not starting the game before it works.

[MassStorm]

Critical92 wrote...

 bump.

Can we get a response from bioware on this?
I didn't pay extra to not use this dlc, and im not starting the game before it works.

Yeah not to mention that authorizing the DLC in game is so stupid.

I bought the deluxe edition on Origin and the DLC are installed and ready to go and associated to my profile. How many authorizations should i have?I payed for the DLC and the extra goodies but i cannot use it just because my internet connection keep failing on connecting to the EA servers IN-game. This is really stupid i do not care about multiplayer i just want my DLCs unlocked. Yes i checked my firewall and both Origin and ME3.exe are exceptions.

Modifié par MassStorm, 08 mars 2012 - 10:32 .

[gameaddict375]

I'm having the same problem with the From Ashes DLC. I've updated it, reinstalled it, no bloody luck at all.

[VistaSoldier]

Still not having any success. I've tried updating the materials and reinstalling the dlc. No dice.

They only just patched my release date check problem too.
I'm not happy with Bioware right now.

[Solmanian]

Do u get access to the DLC weapons (especialy the ones from ME2) only when you're actually on the normandy? I'm on the mars mission and only the N7 weapons and the indra are showing up... In ME2 you had to read the mail from ilusive guy before getting access to them...

[Solmanian]

On the Normandy now, my ME2 weapon packs are nowhere to be seen...

[firestrike 332]

when will they fix this one i wonder cause i wait for the fix so i can go with my save

[3n3rgx]

i preordered ME3 along with from ashes dlc (not the collectors edition, like the OP) and i get the same error message when ME3 starts:
unable to authorize the listed DLC from ashes...
anyone know how to fix this? its getting really frustrating paying for my content and not being able to play it...

[strongy]

im having the exact same problem as the OP "unable to authorize dlc"

[Alanna]

I had that problem too, and in my case it was the Windows firewall blocking the authorization (Win7 x64). I had to explicitly allow internet access for both masseffect3.exe and origin.exe in the Windows firewall settings.

Funny thing is, while masseffect3.exe did actually ask for access, the Windows pop-up never appeared for origin.exe, so I had to add that manually. Problem never appeared again afterwards.

Modifié par Alanna, 09 mars 2012 - 01:36 .