131 réponses à ce sujet

[JediDZ]

At me 3 weapons, and improvements for an assault rifle, a sight and the stabilizer, for the gun a sight were gone, whether will be as that the loss, after all 3 boxes is indemnified Spectr.
Я сейчас играю, надеюсь больше ничего не пропадет

[Malorath]

It was after the mission complete screen for me, I got the starter dialogue box saying welcome to the N7Special Ops Team. This is the same screen you get when you first start multiplayer. From there I went to the store directly and it said I had a new starter box and a Battlefield Box. I opened them both, then everything was reset except for the Krogan Soldier I was playing and my Human Vanguard.

The weird thing is, in the class select screen it says I don't have a Krogan unlocked anymore, but it's the current class that is selected. My Krogan was right there, without his weapons that I unlocked with Bioware points. When I switched to my Human Vanguard, he disappeared.

I just checked my Human Vanguard's weapons. He had the weapons in his inventory that I unlocked, so I clicked Weapons to see if they were selectable. This made the items reset to the beginner ones.

I'm avoiding playing Multiplayer because I don't want to lose everything again. I want my Bioware points back or at least the items I unlocked. Losing my high lvl Krogan Soldier with all those weapons was pretty depressing.

[Phaetox]

zjk wrote...

Hello,

I can assure you we are taking this issue very seriously.

To help us refine our reproduction of the issue, can you let me know if you remember: readying up in a lobby, then going into the store before this issue occured?

Thanks for your help.

When all my stuff reset, I was doing exactly that. I readied in the lobby, then the game started while the store was loading up. After completing the match, all my unlocks were re-locked and all I had left was my class levels, and the ability to use the Starter Pack and BF3 Pack.  (( I'm on the PC version))

[JediDZ]

We wait
I am assured to all of us will return
I have spent 180 000 credits, and all that for them distances was gone.

[Kopikatsu]

Malorath wrote...

It was after the mission complete screen for me, I got the starter dialogue box saying welcome to the N7Special Ops Team. This is the same screen you get when you first start multiplayer. From there I went to the store directly and it said I had a new starter box and a Battlefield Box. I opened them both, then everything was reset except for the Krogan Soldier I was playing and my Human Vanguard.

The weird thing is, in the class select screen it says I don't have a Krogan unlocked anymore, but it's the current class that is selected. My Krogan was right there, without his weapons that I unlocked with Bioware points. When I switched to my Human Vanguard, he disappeared.

I just checked my Human Vanguard's weapons. He had the weapons in his inventory that I unlocked, so I clicked Weapons to see if they were selectable. This made the items reset to the beginner ones.

I'm avoiding playing Multiplayer because I don't want to lose everything again. I want my Bioware points back or at least the items I unlocked. Losing my high lvl Krogan Soldier with all those weapons was pretty depressing.

This is what happened for me. All of my classes have remained unlocked though...

Lost all of my weapons/mods. I MISS YOU, CARNIFEX. WHY DID YOU LEAVE MEEEEE?

Edit: On PC, and don't have the BF3 pack.

Modifié par Kopikatsu, 07 mars 2012 - 07:16 .

[Lyrical Menace]

Same problem here. I lost it all but my character levels. The last character I was playing (Salarian Infiltrator) is still usable but it says LOCKED. I do think I was usin the store while readying up for a match and this may have been what caused it. Spent a LOT of credits and Microsoft points. I really had all of the things unlocked that I wanted. I really hope they can revert the times back instead of just reimbursing credits because we will not get the same items we had unlocked.

[smcn]

Add another victim to the PC list, this was yesterday. I got disconnected from EA servers in the middle of a match and kicked to the Main Menu, next time I went to MP I saw all my unlocks were reset. Thankfully it was just credits and Human Engineer is my main.

[Geladus]

Just lost all my weapons/mod, after the score of the end of the match i got a free pack and lost my gear. My characters are still unlocked and my level was not touched by the bug too. Feels bad.
ps: i do have the bf3 character.
ps2: lost all my characters =(, my Krogan Sentinel and the bf3 soldier. =(

Modifié par Geladus, 07 mars 2012 - 07:01 .

[Kain-Ashscale]

The game gave me the starter pack again and after i opened it, thinking it was some weird promo or something *poof* my arc pistol and all of my other stuff was gone. By the way I do not have bf3 so its not isolated to that.

[Sirmalek]

Is this just PC or has any other platforms experienced this?

[Geladus]

Pc for me.

[Kopikatsu]

Well, there goes all of my characters.

So, word of warning. If your characters haven't vanished but your weapons have; your characters are next.

[Riot Inducer]

sirmalek78 wrote...

Is this just PC or has any other platforms experienced this?

This happened to me on the Xbox twice during the demo. I haven't been able to even complete a MP game in the full game due to connection issues, but yes it seems to be affecting all platforms.

[FluffyNinjaRobatech]

zjk wrote...

Hello,

I can assure you we are taking this issue very seriously.

To help us refine our reproduction of the issue, can you let me know if you remember: readying up in a lobby, then going into the store before this issue occured?

Thanks for your help.

I think that I had just finished a game, exited the lobb cause I was going to be done for the night (ya that didn't happen) and thought, well I have the points why not use them. I bought a spectre pack and a veteran pack, which was 240 bioware points. I joined a quick match game, played it through but at the end the game gave me my free a recruitment pack, and my bf3 pack again and all my loot up to that point was gone. Along with my bioware points. 

This is on PC. 

Modifié par FluffyNinjaRobatech, 07 mars 2012 - 08:49 .

[Eskar7]

This happened to me last night. i spent 800 Microsoft points on spectre packs thats what im upset about and everything is gone.. all i know is when my game ended the welcome to multiplayer thing poped up asking me if i wanna go to the store i said no then niticed everything was gone
i play on xbox 360
gamertag- Eskar

[Phaetox]

I hope at least those who spent Microsoft/Bioware Points get them refunded.

[Thatgingerkid]

This just happened to me. Was playing on my Salarian Engy, we got defeated on Wave 10 against Reapers, Silver, on Ghost. Got my meager reward and N7 page popped up. Opened boxes, went to check stuff out and bam, nothing unlocked. Weapons, races, customization all gone. This needs to be fixed ASAP. Until then, I will only be playing SP.

PC

Modifié par Thatgingerkid, 07 mars 2012 - 11:03 .

[Stormblind]

Same situation, something of interest: when you re-unlock your characters, they will still have their names, and skill allocations. The system seemingly hasnt lost your character, merely blocked you from accessing it.

When this happened to me, i continued and bought a veteran pack. In said pack was a Turian soldier (character i was playing when it crashed), he still had his name, coloring, and skill allocations.

Oddest of all: he still had the weapons i no longer had access to, they were STILL modded, and he even gave me back some of my consumables (I went from 0 to 4 ops pack. Every pack of anything i buy is giving me some; im currently at 14 ops packs.. and all that ive purchased was that veterans, a rookie, and a specter pack.)

There went my falcon, Geth Shotgun, Claymore, Drell Vanguard, Quarian Engi / Infiltrator... and worst of all? My +1 Rocket capacity is gone!

Suffice to say, really really upset.

PC, no Battlefield pack.

Modifié par Stormblind, 07 mars 2012 - 11:10 .

[Amarinth6]

zjk wrote...

Hello,

I can assure you we are taking this issue very seriously.

To help us refine our reproduction of the issue, can you let me know if you remember: readying up in a lobby, then going into the store before this issue occured?

Thanks for your help.

Platform: PC
I don't have the Battlefield 3 pack

It happened to me after completing a match. During the reward screen the "Welcome to the N7 squad" dialogue popped up and I clicked the continue button to make it go away.

I didn't think anything of it until I entered another match and realized my consumable equipment was, well, completely gone. After the match I checked and indeed I've lost all of my special unlocks - race unlocks, weapon unlocks / upgrades, mods, the whole shebang. The only stuff that hasn't been wiped is what I had directly equipped on my Female Adept at the time the glitch occurred.

You really have to fix this, ASAP. This type of bug is just... inexcuseable.

Modifié par Amarinth6, 07 mars 2012 - 11:19 .

[xXxBONESxXx]

This happened to me on PC after finishing (losing) a round. While in the lobby after the round, I clicked on "Store" to buy another Spectre Pack when the screen showed the welcome screen super imposed over my regular screen with the ability to buy the first free pack just like I had never played it before. I then took the free pack again, along with buying a Spectre Pack.

I don't know if this has anything to do with it, but this happened exactly as I hit an overall level of 60. I tend to level up my characters all together so that they are all about the same level...so this would be when my characters had an average level of 10.

Unfortunately, the superimposed image never went away after returning to the lobby so I had to exit the game and restart it. When I logged in I had lost all but the most recent stuff recieved from the Spectre Pack. I don't know if my things started disappearing before this or not but I have lost at least 4 Spectre Packs equaling about 240,000 Bioware points in game credits. While I don't really pay attention to exactly what I get most of the time, I do know I've lost the Krogan Soldier and  another character along with the anti-material sniper rifle.

Other than those things mentioned, my mods are all disappearing. Strangely, it would not let me click on the box to add a mod, as if I don't have any, even though some are installed. Then later, when it did let me click on the box to change a mod, all but the ones I decide to use then become unavalable again...and I'm not talking about the ammo/shiled/weapon one time use equipment...I am talking about the perminent weapon mods like extended ammo and weapon scopes.

Also, before I ever started playing multiplayer I noticed that during the single player campaign if I died during a mission after finding weapons/armor/mods that they would disappear and would not be available once I finished the mission. This may be intentional, but if not it may be related and serve as a pointer to the where the problem may be.

Seems really odd and I hope you guys can sort this out...otherwise, the game is effectively broken for me.

Edit: I do not have the Battlefield 3 stuff.

Modifié par xXxBONESxXx, 08 mars 2012 - 12:13 .

[Mizzel]

Add another Battlefield 3 owner & PC user to the list of lost gear.

[Lyrical Menace]

We really need more of an answer than "We are fully aware and trying to fix the problem"

What exactly are you going to do? When will it be done?

Last night I bought 40-50 Spectre packs. I had some great items that I was hoping to get.

Now I am scared to even play multiplayer and use credits because I am afraid I will not be reimbursed properly or will waste credits getting stuff I already have. On top of that I have the day off of work tomorrow which would be a great time to grind out some gear.

I would like all of my items and equipment reverted back. I don't want the spectre packs credited or the microsoft points back.

I am hoping they are able to do this and not screw us over... But at least keep us informed let us know what is going on for the people that are going through this because it is DEPRESSING!

[Stormblind]

Lyrical Menace wrote...

We really need more of an answer than "We are fully aware and trying to fix the problem"

What exactly are you going to do? When will it be done?

Last night I bought 40-50 Spectre packs. I had some great items that I was hoping to get.

Now I am scared to even play multiplayer and use credits because I am afraid I will not be reimbursed properly or will waste credits getting stuff I already have. On top of that I have the day off of work tomorrow which would be a great time to grind out some gear.

I would like all of my items and equipment reverted back. I don't want the spectre packs credited or the microsoft points back.

I am hoping they are able to do this and not screw us over... But at least keep us informed let us know what is going on for the people that are going through this because it is DEPRESSING!

This. I didnt "BUY" packs, but i did earn probably 15-20 spectre packs. I want my danged falcon back! 

[Malorath]

Well don't bother with the Origin Chat for support, they told me they can't reimburse me for my lost money.

[Lyrical Menace]

Malorath wrote...

Well don't bother with the Origin Chat for support, they told me they can't reimburse me for my lost money.

That sucks. I went to EA chat they told me to contact Bioware or Xbox.

I called Xbox they told me to contact EA.