Moondoggie wrote...
Sh2dak wrote...
Edit: I don't think Amazon UK are dispatching today. I changed the delivery method from First class to Expedited and then back to First class and the dispatch date changed to the 8th with estimated delivery on the 10th.
I just got off the phone with support and she changed my order to Expedited as it still said the 9th.
It looks like they're going to dispatch all First class and Expedited deliveries tomorrow, but with one day delivery regardless of which of those two methods are selected.
So nobody will be getting it early unless they process the orders tonight.
I know 2 people who got emails that said their order was dispatched so they are dispatching orders today probably in batches. Some went out this morning. More will go out in the afternoon and evening.
People need to stop panicing and harassing their customer support most of them only know what they have on their screen. They are in a call center not the warehouses so they don't have a clue when anything has been dispatched until the warehouse managers update the system and they have it on their screens.
The support team are only going to get things wrong and cause more panic.
And changing the postage methord back and forth is only going to make things take longer for them and make life difficult because they'll keep getting updates and have to mess about with your package and they can't send it anywhere until you decide what the hell you want.
It's not harrassment, they are support and she rectified the problem. It also isn't panic, I received the standard edition on Saturday and have been playing for the last few days now. However, I'd like my dlc codes before I complete the game.
Prior to today, switching between First class and Expedited did nothing to the dispatch/delivery estimates. The fact that changing them today is different suggests there has been an update somewhere on the system regarding Mass Effect 3's status. The 8th dispatch estimate paired with the fact that it tells you to choose 'one day delivery' for release day delivery on the ME3 pre-order page says a lot...
Maybe they are processing the standard edition today. Who knows? But it still makes more sense logistically to send them all out tomorrow with one day rather than withhold just expedited orders until tomorrow.
Edit: And there's no 'messing about' with orders. Once your order number begins processing your order changes to dispatching soon where you can't change delivery method. Up until this point your order is just a number on a database that nobody is looking at.
Modifié par Sh2dak, 07 mars 2012 - 01:12 .