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[Sterlo]

Here's the XML report generated by the ME3 Configuration utility:
https://gist.github....674a746808cdbec

Basic information:
Intel® Core™ i7 CPU X 980 @ 3.33GHz 
Microsoft Windows 7 Ultimate (64 bit)

Current situation:

I have downloaded the following:

• N7 Collector's Edition Materials
• Mass Effect 3 Soundtrack
• From Ashes
• Digital Artbooks

Upon launching the 
N7 Collector's Edition Materials, it creates a process for "MassEffect3.exe *32" - which stays open for about two seconds then terminates.

I have tried repairing the 
N7 Collector's Edition Materials as well as uninstalling the Origin Client and reinstalling it as a fresh download from the main site.

I have tried launching the N7 Collector's Edition Materials from the shortcut as well as the Origin Client.
I have repaired all items.
I have attempted to run updates on all items.
I have uninstalled the client and reinstalled the client multiple times, as well as trying to run the 
N7 Collector's Edition Materials outside of the client.

The only thing I have got to work so far is the Configuration Utility.

I'd like to open the floor to people who have experience in troubleshooting or an official support tech/developer who would like to comment on this.

I understand that there are hiccups in all deployments. But this appears to be a big hiccups,  64 bit Windows 7 install should run just fine.

I see that other threads exist for this, but I'm hoping to be able to give as much detail to a tech as possible without additional noise.

Here is additional data from the Origin Client log files:
https://gist.github....c569af5ff2825b7  

** Updated with latest information @20120306 02:25 PST

Modifié par Sterlo, 06 mars 2012 - 07:09 .

[Chris Buzon]

Thanks Sterlo - I am going to add this info to our investigation.