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Issue importing faces into Mass Effect 3 Updated March 21


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#2551
Rel Fexive

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l DryIce l wrote...

This is ridiculous. I just got ME3 and I can't import my face. Additionally, I went back to ME2 to see if I can find the code (because apparently it's supposed to be in the top left corner on the Squad screen) and it's not there. Not anywhere.

Inexcusable.


I don't think ME-->ME2 imports get a face code, or ever have, have they?  I only found that out recently myself. Might only be on the PC though.  Not that this helps at all.  But that's probably why you aren't seeing the code in ME2.

#2552
Druscylla

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Clarian wrote...

Posted Image

443.P67.T11.W21.C62.24N.12H.7C1.WU6.W25.9G6.376

My other comparisons:

social.bioware.com/forum/1/topic/323/index/9661093/87#9729001

social.bioware.com/forum/1/topic/323/index/9661093/88#9729952

social.bioware.com/forum/1/topic/323/index/9661093/89#9730600

Okay YOUR Shep does it too. Her brow sorta melds into her eyes at certain points in conversation :( I had thought it was just me.

#2553
sic transit gloria mundi

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just tried to recreate my shep from several photos i took. impossibru. i just hope they really find a solution on this one quickly.

#2554
Vectron

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I am glad that BioWare is working to correct this issue.

I will admit that I have an emotional attachment to the character that I created. I have stuck with him through hours of gameplay. I very muck look foward to brining his story to a close. :)

To hear that Mark Meer's voice coming from someone else is :(.


file:///C:/Users/Administrator/Desktop/Untitled.jpg

Modifié par Vectron, 10 mars 2012 - 08:18 .


#2555
Kazz_uk

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My god you lot have some ugly sheps :)

#2556
FemShep 4 President

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Pheonix52gx wrote...

I'll add my piece. Yeah I'm disappointed. I'd have thought it would have been tested but maybe it was and the fix is less trivial than we believe. Below is my impression of why the workaround is inadequate for us sticklers, and while reasoned, shouldn't be taken as fact since no doubt someone has more empirical knowledge on the subject:

In ME1 you set the slider for mouth height to position 4, which let's say makes the height of the mouth 0.5556. In ME2 the value of position 4 was 0.50 or maybe 0.45. The tool suggested as a workaround to generate face codes rounds these values and then finds a slider position (in ME2) that's closest to your code. To that end, your mouth height is now 0.6 (say position 5), not 0.55 and thus it isn't the same Shepard. ME2 got around this by importing the straight values and not allowing a face code. This is why the bug that allows a face code to be generated from an ME1 face doesn't actually look like it and why this tool (though a marvel of PHP, kudos) doesn't cut it. You can get all this impression from just looking at your save file head morph in Gibbed's save editor.

Now if only we could hack the ME3 save in the same way...


I think you're half right. The thing is that most slider positions in ME1 actually had near exact mathematical correspondance to ME2. There were only a few that didn't, and needed to be more roughly approximated - Complexion, Eye Color, Nose Shape, Hair Style, Brow Color, and Makeup. And it was these variables that I believe caused problems with the automatic generation of an ME1 facecode for an ME2 face.

You should read this this guide for more details. The maths part is quite revealing, though very anal.

The problem with ME3, is that the CC has undergone far more significant changes, so that the exact same facecode can be rendered very differently in ME2 and ME3. This is not something that could be solved by finding the correct slider positions. For example hair - the upper bun hairstyle has changed dramatically from ME2 to ME3. No amount of approximating the facecode is gonna fix that. Also, some eye colours (e.g. purple, I believe), hair colours etc. have simply been removed - how are you going to tweak that in?

Bioware need to allow direct imports  from ME2 to ME3, in the same way that they allowed direct imports from ME1 to ME2.

Modifié par FemShep 4 President, 10 mars 2012 - 08:23 .


#2557
essefar

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ThinkIntegral wrote...

essefar wrote...

Wishing I'd taken a picture of my ME3 imposter before I returned the game. Does the demo give the same results?


I believe it more or less does.  I could've sworn some people have been posting their Sheps from the demo.


Thanks... 
Bah, demo download is redirecting to Origin Store? Cheeky!
Ah, it's a bit labrythine, but it is still possible to download the demo via ME website, Origin store, website login and Origin client launch.
Maybe a good way for folks to check if their ME3 Shep would be acceptable for them before buying?

Modifié par essefar, 10 mars 2012 - 09:12 .


#2558
eternalnightmare13

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Abe_Froeman wrote...

eternalnightmare13 wrote...

 I'm not about to lynch BW over this, but I can see how some folks are pissed.  I was merely annoyed since I do have custom Sheps but only tweeked a few things like hair, eye color, complexion, skin tone, and facial hair.  I was able to pretty much recreate my main Shep easily just referencing a screen shot.  But people that tweek the hell outta everything in the character creator I can see why they'd be pissed.  BW has gone down hill since EA bought 'em out, but I'm willing to give 'em a second chance and see if they can fix it quickly.  Although, I seriously wonder WTF is going on with their quality assurance team over there...


A quick fix would have been a patch rolled out for launch, since this was clearly a known issue. 

Going silent after saying you are aware of the cause of the problem just lacks common sense. You would think that people creating games in the industry with the most engaged consumer group in the world would have the common decency to keep an open dialogue going; good or bad. 

True, a quick patch should've been released shortly, but if it were known about why not fix it first.  Perhaps they were afraid of delaying the game again, but hasn't that happened before with this game and other devs?  And what's worse - a short delay or pissing off a large segment of their audience/market?  That's why I say I wonder WTF is up with their Quality Assurance team.  Should've been found and fixed way before release.  

Also BW's PR department is ****** poor.  If they can't come up with a patch ASAP then post it on the front page or your website, not bury it on your forums.  They make good games, but they're still poor at running their company.

I'm loving the game, and the import doesn't effect me much cause I can easily recreate my Sheps faces, but I'm dumbfounded at how BW is handling.  

#2559
MrAnthonyDraft

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So any ETA on that fix?

#2560
AgentOfAtlas

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The game hasn't arrived yet, so I really shouldn't be posting in this thread yet, but I decided to do some "advance scouting" of my issues with the demo. My main male Shepard had his face redesigned between ME1 and ME2, so he has a proper code; using it in the ME3 CC gave me a reasonably close face that, after some adjustments and tweaks, was a very accurate translation to the new graphical style. Lucky.

My main female Shepard, on the other hand, was given no such plastic surgery by Cerberus... so I'm expecting her untouched ME1 face will be a problem when I try to import her. She has no code for an advance test, but In the meantime, I tried to approximate her face in the CC and got something similar enough to be passable in about half an hour. Still needs more work, but so far it seems I'm in luck with both of my characters.

#2561
CaptainOrgia

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Pheonix52gx wrote...

I'll add my piece. Yeah I'm disappointed. I'd have thought it would have been tested but maybe it was and the fix is less trivial than we believe. Below is my impression of why the workaround is inadequate for us sticklers, and while reasoned, shouldn't be taken as fact since no doubt someone has more empirical knowledge on the subject:

In ME1 you set the slider for mouth height to position 4, which let's say makes the height of the mouth 0.5556. In ME2 the value of position 4 was 0.50 or maybe 0.45. The tool suggested as a workaround to generate face codes rounds these values and then finds a slider position (in ME2) that's closest to your code. To that end, your mouth height is now 0.6 (say position 5), not 0.55 and thus it isn't the same Shepard. ME2 got around this by importing the straight values and not allowing a face code. This is why the bug that allows a face code to be generated from an ME1 face doesn't actually look like it and why this tool (though a marvel of PHP, kudos) doesn't cut it. You can get all this impression from just looking at your save file head morph in Gibbed's save editor.

Now if only we could hack the ME3 save in the same way...

Anyway, that's my insight, take it or leave it. I'm with all of you who are disappointed with this (I've gone through both games numerous times in succession) but I'm also hoping we'll get another response from BioWare on a fix which I'm sure they're diligently (within reason) working on.


I hope this fix they are possibly working on imports straight values. I hope it doesn't just automate the tool process as linked in the OP. But I hear the ME2 faces that do import aren't importing well either, so I'm guessing this won't be the case if they apparently didn't import straight values for ME2 faces.

Posted Image

This isn't my Shep. :\\ I can't get the nose right, her eyes aren't available, and I can't get the face shape (it's too long in ME3). If the patch comes and my Shepard just imports as the ME3 picture on the right, that isn't a fix.


ETA: I'm not sure if all the blame lies with the QA department. I'm sure they found this bug -- a FAQ on EA's site was posted on March 1st that addressed faces not importing correctly. To me it seems like someone decided it wasn't a priority to fix and probably thought we'd get over it. 

Modifié par CaptainOrgia, 10 mars 2012 - 08:42 .


#2562
Pheonix52gx

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FemShep 4 President wrote...

Pheonix52gx wrote...

I'll add my piece. Yeah I'm disappointed. I'd have thought it would have been tested but maybe it was and the fix is less trivial than we believe. Below is my impression of why the workaround is inadequate for us sticklers, and while reasoned, shouldn't be taken as fact since no doubt someone has more empirical knowledge on the subject:

In ME1 you set the slider for mouth height to position 4, which let's say makes the height of the mouth 0.5556. In ME2 the value of position 4 was 0.50 or maybe 0.45. The tool suggested as a workaround to generate face codes rounds these values and then finds a slider position (in ME2) that's closest to your code. To that end, your mouth height is now 0.6 (say position 5), not 0.55 and thus it isn't the same Shepard. ME2 got around this by importing the straight values and not allowing a face code. This is why the bug that allows a face code to be generated from an ME1 face doesn't actually look like it and why this tool (though a marvel of PHP, kudos) doesn't cut it. You can get all this impression from just looking at your save file head morph in Gibbed's save editor.

Now if only we could hack the ME3 save in the same way...


I think you're half right. The thing is that most slider positions in ME1 actually had near exact mathematical correspondance to ME2. There were only a few that didn't, and needed to be more roughly approximated - Complexion, Eye Color, Nose Shape, Hair Style, Brow Color, and Makeup. And it was these variables that I believe caused problems with the automatic generation of an ME1 facecode for an ME2 face.

You should read this this guide for more details. The maths part is quite revealing, though very anal.

The problem with ME3, is that the CC has undergone far more significant changes, so that the exact same facecode can be rendered very differently in ME2 and ME3. This is not something that could be solved by finding the correct slider positions. For example hair - the upper bun hairstyle has changed dramatically from ME2 to ME3. No amount of approximating the facecode is gonna fix that. Also, some eye colours (e.g. purple, I believe), hair colours etc. have simply been removed - how are you going to tweak that in?

Bioware need to allow direct imports  from ME2 to ME3, in the same way that they allowed direct imports from ME1 to ME2.



Quite right and I double checked that link of yours just so I wasn't spouting nonsense :D. Personally I played about with RGB variables in ME2 using Gibbed's (armour, eyes, hair), I have some experience with Unreal and I'm also a bit of a modeller myself. For example, there's at least one hair style that is easy to map onto femShep in ME2 but was never available in the creator (some NPCs had it I think), a greasy one. I was expecting ME3 to use the same methodology. Maybe it doesn't, I don't have the knowledge. And yeah, things seem to have literally changed, such as the shoulder length side parting, or red hair.

I just get the impression personally that when you get down to the actual save, beyond the face code, it's the same system, it's just some how the module that imports ME2 saves with faces outside of the face code doesn't work (or doesn't exist). If you look at an ME3 save in Notepad++ and compare it with data in ME2 saves, mesh and value names are similar. For example, my ME3 save makes reference to an "EYE_Iris_Colour_Vector", which I personally used in ME2 to make my eyes orange or cyan or whatever. That it's a vector suggests a multitude of variables, rather than the 12 we get in the CC. It's worthy of note that the save does also contain a face code, but that might be because I had to make one because of this very bug.

Certainly I'm less than impressed with the CC revisions, but I'm sure there will be a DLC that adds things back :D.

#2563
Violins77

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Let's hope they DO find a fix tough, the issue seems to be complex...:? 

#2564
ZachShep

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you know I miss being able to say to people who doubted the Mass Effect series or the Dragon Age games?

"Bioware has never let me down"

Oh well, all things must end I guess... even Xander Shepherd will never see the end to his story

#2565
FemShep 4 President

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Pheonix52gx wrote...

For example, there's at least one hair style that is easy to map onto femShep in ME2 but was never available in the creator (some NPCs had it I think), a greasy one. I was expecting ME3 to use the same methodology.


Yeah, I remember that, I think it was Jentha, a Blue Suns Commander on Garrus' recruitment mission.

Pheonix52gx wrote...

I just get the impression personally that when you get down to the actual save, beyond the face code, it's the same system, it's just some how the module that imports ME2 saves with faces outside of the face code doesn't work (or doesn't exist). If you look at an ME3 save in Notepad++ and compare it with data in ME2 saves, mesh and value names are similar. For example, my ME3 save makes reference to an "EYE_Iris_Colour_Vector", which I personally used in ME2 to make my eyes orange or cyan or whatever. That it's a vector suggests a multitude of variables, rather than the 12 we get in the CC. It's worthy of note that the save does also contain a face code, but that might be because I had to make one because of this very bug.


If that's true, and it certainly sounds logical, it does beg the question why on earth did they take out the options that were present in ME1/2. Adding new options I can understand and applaud, but removing so many previous ones just doesn't make sense to me. They must have realised the impact it was going to have on imported faces.

Pheonix52gx wrote...Certainly I'm less than impressed with the CC revisions, but I'm sure there will be a DLC that adds things back :D.


As long as it's not paid-for DLC...

#2566
FemShep 4 President

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CaptainOrgia wrote...

I'm sure they found this bug -- a FAQ on EA's site was posted on March 1st that addressed faces not importing correctly. To me it seems like someone decided it wasn't a priority to fix and probably thought we'd get over it. 


That's what's so disappointing. The people who were going to be affected by this were the most ardent fans, and they didn't seem to care.

Modifié par FemShep 4 President, 10 mars 2012 - 09:11 .


#2567
Spanjab

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CaptainOrgia, that before Shep is exactly the same as mine, uncanny! I was going to try to recreate manually as BioWare won't hint at how long it will take to repair their broken product but looking at yours it doesn't seem that it will be possible to recreate her correctly so I will wait patiently I guess.

It is shocking that a company that spends so much time and effort to even know what people you slept with or that died in Mass Effect 1 didn't think it was important to remember who the main character was! :-(

#2568
Jokerine

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FemShep 4 President wrote...

Pheonix52gx wrote...

For example, there's at least one hair style that is easy to map onto femShep in ME2 but was never available in the creator (some NPCs had it I think), a greasy one. I was expecting ME3 to use the same methodology.


Yeah, I remember that, I think it was Jentha, a Blue Suns Commander on Garrus' recruitment mission.


Hm, I would've thought it was the one from the girl in Samara's loyalty mission, whatever her hame was... She sure had some crazy hairstyle :P

Modifié par Jokerine, 10 mars 2012 - 09:17 .


#2569
Michale_Jackson

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my Shepard looks so awesome in the game (ME3), and he's from ME1. You guys really need to just use the PC/USB/360/ME2 face code hack.

The more I'm playing ME3, the more I feel It's the real deal and I don't think Bioware is going to do anything about it not automatically importing ME1 faces into ME3.

#2570
Deganis76

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Astralify wrote...

Posted Image

Posted Image

I don't know what to say. No matter how hard I try the CC is different so I can't create my FemShep's face. What the hell happend?


IMO your ME3 sheps look better.  The ME2 Shepards look a little bit on the caked on makeup side...

#2571
Pheonix52gx

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Violins77 wrote...

Let's hope they DO find a fix tough, the issue seems to be complex...:? 


Hear hear! Certainly to say "lomg itz eazi 2 fix" doesn't account for having to compile a patch, test it to make sure nothing else broke and distribute it (and a lot more besides). Skyrim had a problem, if some recall, because console users had to wait for their manufacturers to clear patches, wheras PC users got fixes sooner. Even if BioWare has a patch right now ready to go, there's always more concerns to deal with outside of fixing the bug itself. I'm sure they're doing the best they can. Needless to say, nothing in game development is ever simple; trust me, I know.

#2572
Erwo the Elder

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I admit this was a huge disappointment to me as well and have been playing mp since. I just hope they fix this soon, since I really don't want to play without my Shepard. It is one of the primary ideas of this series that you get to customize and play 'your' character through the series. If they don't fix it, it is a real stain on their success with the fans!

#2573
CaptainOrgia

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Spanjab wrote...

CaptainOrgia, that before Shep is exactly the same as mine, uncanny! I was going to try to recreate manually as BioWare won't hint at how long it will take to repair their broken product but looking at yours it doesn't seem that it will be possible to recreate her correctly so I will wait patiently I guess.

It is shocking that a company that spends so much time and effort to even know what people you slept with or that died in Mass Effect 1 didn't think it was important to remember who the main character was! :-(


No way! :D That's awesome. You could try recreating, maybe I'm just terrible at the new ME3 CC. If you get her close, let me know hahah.

#2574
Deganis76

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Druscylla wrote...

Clarian wrote...

Posted Image

443.P67.T11.W21.C62.24N.12H.7C1.WU6.W25.9G6.376

My other comparisons:

social.bioware.com/forum/1/topic/323/index/9661093/87#9729001

social.bioware.com/forum/1/topic/323/index/9661093/88#9729952

social.bioware.com/forum/1/topic/323/index/9661093/89#9730600

Okay YOUR Shep does it too. Her brow sorta melds into her eyes at certain points in conversation :( I had thought it was just me.


I think the correct term is oogly.

#2575
Xardasster

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This YAML site doesn't seem to be working for me, everytime I want to enter the site I get the message "Unable to Complete Request" You can go to the home page or try again.

Is there any other way to obtain your correct ME 2 face code to ME 3? By using some other tool maybe?

Modifié par Xardasster, 10 mars 2012 - 09:28 .