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Issue importing faces into Mass Effect 3 Updated March 21


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#3026
FemShep 4 President

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Ferocious7 wrote...

Not sure if this will help others, but I also noticed my fem Shep looked different (didn't test male yet). But after deciding to leave the sliders alone besides hair color (as it's all I changed from 1 to 2 to 3 for this Shepard), during the cutscenes on Earth I could notice something was off. However, shortly after leaving Earth... my Shepard went back to usual and now looks ever clearer than ever with the same exact look as in ME1 and ME2, except with crisper graphics of course. So, in my case... it corrected itself. Give it a try instead of just sitting around waiting... worse comes to worse you play a little extra Mass Effect 3, and honestly that's a good thing. :)


Can we try to avoid posting spoilers guys, even if they're mild. Thanks.

Modifié par FemShep 4 President, 12 mars 2012 - 01:44 .


#3027
Violins77

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I agree, I'm not not a gamer that usually post on forums a lot, or complaining on games, but this seem like an issue that should have been resolved before shipping the game, this is a pretty big deal, and EA decided to ship it anyway. I'm actually a fan of EA/Origin, they usually make quality products and they make PC versions of pretty much all their games, wich I love, but I think this issue should have been a top priority. Not cool to not being able to play a product I puchased one week ago...

Modifié par Violins77, 12 mars 2012 - 01:52 .


#3028
DrakeSky

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Jaws13B wrote...

So after years of waiting, I broke down last night. Manually put in my ME2 adjusted code and tediously adjusted sliders in the CC until I got my Shepard to a point where he was as close to my ME1 Shepard as he can possibly get. I noticed small differences but otherwise he was my Shepard. I hit "accept" with much trepidation but some small measure of hope and got...well... basically a bug-eyed, ghost-white bizarro version of my Shepard in the opening cut scene. And I immediately stopped again and resolved to go back to waiting for the patch.
For the record, I am absolutely not "that gamer" - I don't usually post in forums, think console wars are stupid (I love both), don't play CoD but happy as hell that others enjoy it as much as they do, and I don't get worked up about 90% of the things we see on message boards. I'm the guy that admits to simultaneously enjoying and being disappointed by Dragon Age II. Defended the "From Ashes" DLC as something special for those willing to spend for the Collector's Edition (though that's another whole issue now). But this...this is the most unacceptable thing I've seen on a game launch in some time. Far worse than Skyrim's bugs. My wife's Shepard is completely lost. ME2 face code produces something unrecognizable to either of us. Over one hour of moving sliders back and forth in every possible increment - the assets just aren't there. ME1 and 2 are the only games I've ever been able to get her to love - what are you saying to someone like her who's not even a rabid gamer? Think she'll be lining up for your next product after this?
I'm not ready to demand for money back or boycott Bioware, but I totally get and support those who feel that way. This is a CORE FEATURE of this series and to screw it up in a way that hurts your most loyal fans - the people who've been there since day one and have had ME3's release date blocked off on their calendars for years now - is a HUGE slap in the face. Every day that goes by without an updated ETA, advice on how a fix might affect those who've already started, word on if there's even any way possible to get our actual Shepard's back just kills more anticipation for the game. The token coverage of the issue on game sites seems absurd. This can't be a small population of affected gamers, so why does it seem like it's being treated as a fringe issue? I can only hope that with GDC done, we'll see more coverage. Until Bioware/EA is questioned on this in public forums like IGN and G4 and the like, they're really under no pressure to get this done.
I'm counting on you, Bioware, to have enough pride in your product and enough loyalty to your longest-running fans to get this fixed immediately with regular updates on your progress. This is ridiculous and unfair and you know it. Show us you're still that company we trusted and respected. We did our part and supported you. Your turn.


This could not have been said better.  I'm also "not that gamer."  I don't post on gamer message boards, but I have been on board since day one, got an HD TV specifically for Mass Effect 1 and haven't bought any of your games used.

And this isn't even a Skyrim issue that you run in to deep in the game.  It's there when you hit Start for your most loyal fans.  Everyday that goes by without an update on an ETA or the patch itself puts a worse and worse taste in my mouth and I honestly feel quite disrespected here after this being a CORE feature and only something that would affect long time loyal fans.

Disgusted and disappointed come to mind, Bioware.  

I also agree that the gaming media only heaping praise on this game is a pretty huge disservice to those of us that helped put the franchis on the map in the first place.

#3029
RealStyli

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DrakeSky wrote...


I also agree that the gaming media only heaping praise on this game is a pretty huge disservice to those of us that helped put the franchis on the map in the first place.


From what I gather, as I said in another post, the game media got the review code which didn't allow the import of game saves so they likely weren't aware of this issue at all.

#3030
Chugster

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ok i think mine is the worst import....

here is ME2 Shep:

Posted ImagePosted Image

here is that ME2 imported to ME3:

Posted Image

here is my best effort with tweaking (side view doesnt look too bad):
Posted Image
Posted Image

but there is good news....TIM eyes are back:

Posted Image

Modifié par Chugster, 12 mars 2012 - 02:06 .


#3031
Bunzmaster

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I'm in the same boat. I started this forum account to voice my concerns about the game and Biowares disservice to their fans.

Fix it Bioware. FIX IT!!

#3032
cApAc aMaRu

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Malcroix wrote...

Guys, stop hoping for a fix. They've been aware of the issue for a long time, and haven't done anything to fix it, so stop waiting for something to happen now.

BLAH BLAH BLAH

So my advice to everyone is to stop waiting for the patch, and take your future into your own hands. Bioware made a glaring mistake and are not too eager to correct it, but let's not let them ruin our gameplay any more than they already have.


I bought Mass Effect when it first came out on the Xbox 360. Then I bought Mass Effect 2, and a bunch of books including a HORRIBAD one, a bunch of comics, artbooks, diecast bloody Normandy models, and Mass Effect 3 which turned out to be BROKEN. We can't all be *herp derp PC master race I'll just uses someone elses hack*

I DEMAND a functioning product, as is my RIGHT under LAW as a consumer.

#3033
BAC PARTY CITY

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JBauer24Tactics wrote...

How i feel about waiting for an ETA- other than "we are working on it":
Posted Image



lol its funny cause its true.  This is more my immediate reaction


Posted Image

#3034
DrustanusDeLynes

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I may be wrong, but my general impression is that since bioware was bought by EA something cracked. I used to think, and actually I still do, that Bioware is actually the best in the world at writing strongly emotional stories when it comes to 'western' RPGs. I have a feeling that EA is the problem here, not our beloved developers. Mass effect 3 is all over buggy, face import is not the only issue. It's not likely that these problems were overlooked during testing, but the release date had to be respected no matter what. That's EA's doing.

Dear Bioware, I'm a fan since Baldur's Gate came out, can't you consider getting out of EA's grasp? You have been damaged by it.

Thanks for your wonderful games, fix this last one, please.

#3035
cApAc aMaRu

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DrustanusDeLynes wrote...

I may be wrong, but my general impression is that since bioware was bought by EA something cracked. I used to think, and actually I still do, that Bioware is actually the best in the world at writing strongly emotional stories when it comes to 'western' RPGs. I have a feeling that EA is the problem here, not our beloved developers. Mass effect 3 is all over buggy, face import is not the only issue. It's not likely that these problems were overlooked during testing, but the release date had to be respected no matter what. That's EA's doing.

Dear Bioware, I'm a fan since Baldur's Gate came out, can't you consider getting out of EA's grasp? You have been damaged by it.

Thanks for your wonderful games, fix this last one, please.


Don't you know that EA doesn't rest their horses, they ride them for every cent they're worth, and then when the horse can't run no more EA applies a bullet to the head.

#3036
BAC PARTY CITY

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I am never pre-ordering a BIO-Ware game again

#3037
rapchill

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I agree with DrustanusDeLynes

There seems to be a hell of a lot of ignorance comments being made here. I'd suggest there is a lot more behind this than people are given credit. There is a lot of variables to account for, and a massive pressure from the Fans (Us) and EA (trying to make every last dirty buck they can).

This is an obvious oversight in that the Demos and Media Demos didn't allow character imports, so the problem couldn't be dealt with from a hands-on POV. Agreed, the quality testing required more thought. Agreed, I'm frustrated and disappointed that this is the case. I have loved every Bioware Game I have ever played, and I hope that is the case in years to come, and that this one major hickup is not going to tarnish an amazing developer...

#3038
zug40k

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i have a feeling that by the time they get around to releasing this patch, i'll have had every plot point spoiled for me already.

#3039
DrustanusDeLynes

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[/quote]cApAc aMaRu wrote...

Don't you know that EA doesn't rest their horses, they ride them for every cent they're worth, and then when the horse can't run no more EA applies a bullet to the head.

[/quote]

Haha!

So this is likely bioware last game before they're suppressed. Damn EA, they thought of everything.

Modifié par DrustanusDeLynes, 12 mars 2012 - 02:24 .


#3040
Killga

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DrustanusDeLynes wrote...

I may be wrong, but my general impression is that since bioware was bought by EA something cracked. I used to think, and actually I still do, that Bioware is actually the best in the world at writing strongly emotional stories when it comes to 'western' RPGs. I have a feeling that EA is the problem here, not our beloved developers. Mass effect 3 is all over buggy, face import is not the only issue. It's not likely that these problems were overlooked during testing, but the release date had to be respected no matter what. That's EA's doing.

Dear Bioware, I'm a fan since Baldur's Gate came out, can't you consider getting out of EA's grasp? You have been damaged by it.

Thanks for your wonderful games, fix this last one, please.


Obviously you know little about EA. Since this is an official Bioware forum I will restrain myself from ranting. Just take a look at EA's stock market performance over the last 10 years and judge yourself about the sustainability of their business model. Pretty amazing considering they bought some of the very best game developers (including Bioware) and own some of the potentially most lucrative game franchises... 

Modifié par Killga, 12 mars 2012 - 02:30 .


#3041
Protonus

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Created an account here just to make this post, had to wait 24+ hours before I could post anything though, funny how they set their forums up that way and made the huge announcement about no flaming devs, right before this all went down, eh? Well, it's been 24+ hours and guess what, still no patch, guess they should have made the wait 72 + hours or more eh?

Bioware: I have been a huge fan of yours since KOTOR 1. Preordered all 3 mass effect games. Praised them as the best aRPG's ever made, and the best example of a hollywood blockbuster universe in a series. Some of my favorite games ever. Yet I've never regretted preordering a game this badly. I work as an alpha tester and software quality control engineer for a independent software company, so bugs like this are my wheel house. It's absolutely inexcusable to me to have a feature that is promoted as the selling point of a product, ERROR, as soon as you try to use it, before you even get INTO the software. There is no way this error wasn't known about prior to the game shipping as it was in the demo and the release copies and Bioware was made aware of it prior to retail release.

It is appalling to me that you would ship a game with Launch Day DLC, require an online pass to play, and yet ship it with an ERROR that happens prior to even being able to get into the single player. I bet this came up over and over again in internal and external testing. It's downright shameful. I would have been ok with this game being delayed 2 months just to fix this error. Instead, surprise surprise, ea's only priority is raking in cash and killing franchises so the game ships anyways.

I will not be pre ordering your next game. I will not be buying the collectors edition either then. I will wait until I can check the forums to make sure the game WORKS AS ADVERTISED before buying it.

It's sad really.

#3042
BAC PARTY CITY

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This is more than just a hiccup such a big flaw in the game mechanics should have delayed the release date till this was sorted out. I wouldn't mind waiting a few more weeks for a complete bug free game

#3043
DrustanusDeLynes

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Killga wrote...

DrustanusDeLynes wrote...

I may be wrong, but my general impression is that since bioware was bought by EA something cracked. I used to think, and actually I still do, that Bioware is actually the best in the world at writing strongly emotional stories when it comes to 'western' RPGs. I have a feeling that EA is the problem here, not our beloved developers. Mass effect 3 is all over buggy, face import is not the only issue. It's not likely that these problems were overlooked during testing, but the release date had to be respected no matter what. That's EA's doing.

Dear Bioware, I'm a fan since Baldur's Gate came out, can't you consider getting out of EA's grasp? You have been damaged by it.

Thanks for your wonderful games, fix this last one, please.


Obviously you know little about EA. Since this is an official Bioware forum I will restrain myself from ranting. Just take a look at EA's stock market performance over the last 10 years to judge the sustainability of their business model. Pretty amazing considering they bought some of the very best game developers (including Bioware) and own some of the potentially most lucrative game franchises... 



I know that their business model is sustainable, I know full well. That's exactly the problem.

#3044
priority_queen

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I wrote up a step-by-step solution for PC players:

How to recreate your unimportable Mass Effect 2 character in Mass Effect 3

How to change an existing Mass Effect 3 character's face

#3045
Shotgun Diplomacy

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Malcroix wrote...

Guys, stop hoping for a fix. They've been aware of the issue for a long time, and haven't done anything to fix it, so stop waiting for something to happen now.

Use the tools at your disposal. For anyone who doesn't know yet, this method works for the facial structure (use a browser other than IE for upload, Google Chrome worked for me), and the NEW GIBBED'S MASS EFFECT 3 SAVE EDITOR is there to iron out leftover elements (eye, hair and skin colour, etc.). Also, the editor allows you to change your face at any time in the game, no need to restart your game in order to enter facecode or whatever. Full procedure:

1. Generate a facecode from your ME2 save using the YAML converter;

2. Open the ME3 character creator (i.e. start a new game in ME3), enter facecode, make any corrections you deem necessary, save the game;

3. Load the ME3 save in Gibbed ME3 Save editor and the ME2 save in Gibbed ME2 Save editor, copy over any values that were left out by the YAML converter (notably eye shape and colour, hair shape and colour etc), save;

4. Using Gibbed, export headmorph from your new edited ME3 save, and import it into your latest ME3 playthrough save.

5. ???

6. PROFIT!!

My result, in the space of a few minutes:

ME1-2:
Posted Image
Posted Image

ME3:
Posted Image

After getting the facial structure from the YAML converter, I corrected eye shape and eye colour using Gibbed (by copying vector values from an ME2 save opened in ME2 Gibbed editor), and decided to keep the new hair and eyebrows since they're more high-def and better styled. By now I'm halfway through ME3 and feel that this is "my" Shepard, though with slightly less makeup and better combed hair.

So my advice to everyone is to stop waiting for the patch, and take your future into your own hands. Bioware made a glaring mistake and are not too eager to correct it, but let's not let them ruin our gameplay any more than they already have.


I guess this is only possible for the PC version?

#3046
knoppolis

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ChannelDelibird wrote...

How did this not come up as a problem before you shipped the game?


Yes, how did this not come up in testing? 

#3047
Jae Are

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JBauer24Tactics wrote...

How i feel about waiting for an ETA- other than "we are working on it":
Posted Image




lmao nice!

#3048
BAC PARTY CITY

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I'm just boggled that one of the games key features does not work.

Did Bioware just spend most of the time working on the multiplayer, new environments and cutscenes? Cause I don't really see any other changers except for a less detailed face generator

#3049
True Heresy

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Is there anywhere to take this higher or further. I have never felt this betrayed and lied to as a consumer. There must be some form of legal procedure that can be undertaken if this blackout of information continues. It's contemptible, disgusting and utterly destroying the trust of the most loyal fans. We have a lot of different knowledge between us on these forums, someone must know about the law? (I'm UK based, but any territories laws would be interesting to know.)
I don't care if it's EA's, Bioware's or an individual's fault - I only care that it's either fixed or I'm communicated with as a consumer and as a previously ardent supporter of this developer/franchise/medium.

#3050
res27772

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knoppolis wrote...

ChannelDelibird wrote...

How did this not come up as a problem before you shipped the game?


Yes, how did this not come up in testing? 


They obviously don't test as thoroughly as they should.  It's not the first Bioware games that's been put out with problems that makes you sit and wonder how they could've possibly have missed it.  It's not a problem exclusive to Bioware either, a lot of games companies have an annoying habit of putting out flawed games.