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Issue importing faces into Mass Effect 3 Updated March 21


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#3426
Pheonix52gx

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NinjaRican wrote...

fruton wrote...

I'm just really disappointed. It's just common sense that if you are importing facial features to bring custom created characters through to continue the story of a previous game, you don't remove customisation options that could have been used in that previous game. Whoevers idea that was clearly hasn't a clue when it comes to business, let alone design.

I can't even bring myself to play it without my sheps face. Some say it's petty, but everytime my (impostor) character takes his helmet off, starts dialogue or the camera swings round to his face, i'm then looking elsewhere for my shepard. It just breaks all immersion, and buggers up the story for me.

The fact that so many of you feel the same way just goes to show it's far from a petty matter...



Got half way with a crap version of my old shep then quit and deleted my file... I can't do it man i can't. Is there no way for me to get a code for the xbox 360 version of me2 without useing that gib thing?:ph34r:

You could start a game of ME2, make your Shepard again in that then write down the face code you make with it. Then just adjust it in ME3 when you import. Maybe?

#3427
X2three

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Before I say the following, let me just state that I am a huge TexMod fan. The changes it made for ME2 were fantastic (The Tali painting, the Colossus colored suit for Tali and so on). However this sort of Fan mod is exactly what Bioware are banking on.

If you haven't noticed, Bioware don't give a rat's ass. They rattle off empty platitudes about this whole issue. It firstly took Bioware & their thread mouthpiece Chris, 90 pages and several days of anger to say what was ALREADY said by him on the first page and somehow some people on here, perhaps in outright desperation, took it as a sign of a potential fix in the very near future.

That so called ****** weak update by Chris which told us nothing new, confirmed the obvious and what we ALREADY knew was wrong and gave us no eta or status on the fix itself was nearly a week after launch DESPITE the fact that this issue was evident and REPORTED already during the f**king demo. A lot of you keep forgetting that point. Bioware knew of it BEFORE LAUNCH, before this thread got created by Chris and before all of you bought this game. Bioware did nothing about it then and I cannot see why any of you think Bioware will fix it now. I truly believe that Bioware made a conscience decision to leave it as it is and rely on one of two things for a resolution:

A) People will cave in and just make a new looking Shepard and move on and if they dont, who cares because they have your money now.
B) A talented Modder like the epic author of TexMod creates a work around that will shut us all up or defuse this situation.

Bioware has our money. Their part in all this is done and despite what some of you have said, this issue is NOT gaining wide traction in the media. It is Gaming sites ONLY that have reported on it and once at that and moved on! It is ONLY the people on this thread fighting the good fight that is keeping it alive, shouting for and demanding a fix but Bioware are not listening and too busy thinking of the next way to ream us. Maybe on page 180, Chris will grace us with his presence and tell us exactly the same thing he said on Pages 1 and 90.

"The Mass Effect team continues to investigate fixes for these issues and they are top priority concerns for everyone here."

But no apologies for what could go down as one of the worst f**k up's in a game launch ever. Nor do we get anything approaching reassurance to all of us that this issue WILL BE FIXED. No we got a open ended "We are looking into it". This doesn't mean they will fix it. As I mentioned before, there were a few bugs in ME2 that Bioware never fixed despite the forum pointing it out and reporting it. Belive me people, I want a fix too. The very fact this character creator gave me a f**king female head when I imported a MALE Shepard (See page 38 for pics) is staggering beyond words but I am also a realist and Bioware are not going to fix this.

They took certain facial features, hair and color out for God knows why so this means they are not going back in!! (But they happily gave a certain person in the game a freaking ******!! *Potential spoiler if you have not looked at the CE art book and don't want to see who this is* i265.photobucket.com/albums/ii215/Garbish/MassEffect32012-03-1123-35-11-74.jpg) They happily and willingly launched the game despite one of it's major features being broken (Or as Bioware no doubt believe "updated") so really maybe it's time to accept we are all pi$$ing against the wind. If Bioware were going to fix it, they would be communicating more with us and above all else, be more contrite with the angst this is causing all of us. The road to healing begins with a heartfelt apology. But there is No apology and no Mea Culpa either to be had from them.

And to all those who happily boast they got their Shepard working, be grateful that it wasn't skill that got you your import to look right but pure luck that you chose facial features in ME1 & 2 that wasn't taken out so it allowed you to recreate your Shepard.

Finally, if you don't believe me about Bioware not giving a rat's ass about this issue, click on any of the moderators at the bottom of the page and look how many of them are posting on OTHER THREADS in this forum but besides Chris giving his regurgitated investigating line twice, where are all the Bioware forum people when it comes to this issue? Some developer feedback on the issue, anything really.

The silence from Bioware speaks volumes.  :(

#3428
fruton

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NinjaRican wrote...

Got half way with a crap version of my old shep then quit and deleted my file... I can't do it man i can't. Is there no way for me to get a code for the xbox 360 version of me2 without useing that gib thing?:ph34r:


I got my facial code by playing ME2 again, and re-importing my ME1 Character, then choosing customise face when the Lazarus Project thing starts after the intro. It's right there, bold as brass at the bottom of the screen.

If you created a toon in ME2, and didn't import from ME1 you should be able to see a code on the squad screen when paused, playing the game apparentely.

Be warned though, I've tried all these suggestions, and some I can't get to work, and others still just don't look right. Spent the last 3-4 days worth of my free time playing about with it, and to tell the truth, i'm bored of doing it, and the excitement has gone. Thats hopefully a good thing, so IF there ever is an official patch for it, I won't be ****ing to hard about this problem before it gets patched :P

#3429
fruton

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BTW, several people have mentioned that us UK people are protected by the Sales of Goods Act and can return the game for a full refund. This is based on the grounds that the game was advertised that you could import your character from previous games. Anyone able to point me at one of these advertisements that actually state this?

#3430
NinjaRican

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fruton wrote...

NinjaRican wrote...

Got half way with a crap version of my old shep then quit and deleted my file... I can't do it man i can't. Is there no way for me to get a code for the xbox 360 version of me2 without useing that gib thing?:ph34r:


I got my facial code by playing ME2 again, and re-importing my ME1 Character, then choosing customise face when the Lazarus Project thing starts after the intro. It's right there, bold as brass at the bottom of the screen.

If you created a toon in ME2, and didn't import from ME1 you should be able to see a code on the squad screen when paused, playing the game apparentely.

Be warned though, I've tried all these suggestions, and some I can't get to work, and others still just don't look right. Spent the last 3-4 days worth of my free time playing about with it, and to tell the truth, i'm bored of doing it, and the excitement has gone. Thats hopefully a good thing, so IF there ever is an official patch for it, I won't be ****ing to hard about this problem before it gets patched :P


I imported from ME1. ; ;

#3431
fruton

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NinjaRican wrote...

fruton wrote...

NinjaRican wrote...

Got half way with a crap version of my old shep then quit and deleted my file... I can't do it man i can't. Is there no way for me to get a code for the xbox 360 version of me2 without useing that gib thing?:ph34r:


I got my facial code by playing ME2 again, and re-importing my ME1 Character, then choosing customise face when the Lazarus Project thing starts after the intro. It's right there, bold as brass at the bottom of the screen.

If you created a toon in ME2, and didn't import from ME1 you should be able to see a code on the squad screen when paused, playing the game apparentely.

Be warned though, I've tried all these suggestions, and some I can't get to work, and others still just don't look right. Spent the last 3-4 days worth of my free time playing about with it, and to tell the truth, i'm bored of doing it, and the excitement has gone. Thats hopefully a good thing, so IF there ever is an official patch for it, I won't be ****ing to hard about this problem before it gets patched :P


I imported from ME1. ; ;


So did I!

Just start a new game in ME2 and import for your ME2 end game save file. Your toon will still be the same, but you'll be asked to customise its appearance after the intro, when cerberus are re-building shepard. The code is visible at the bottom of the screen, and thats how I got mine.

using this code in ME3 gets some of it right, it looks "kinda" like my shep, but the jawline, eyes, eyebrows and mouth are wrong. too much for me to think "ah, he's aged a bit" hehe

#3432
Ryuna

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GUYS! We're only short 10 ppl to make it to 600 and there's a chance the poll gets sent to Bioware soon 'n we wanna show them some damn good numbers, so start voting if you haven't and
SPREAD THE WORD. Tell anyone about this, post it on your blogs, sites, facebook, ON YOUR SIGNATURE, whatever, just make sure you help spread the word.

colouroflife wrote...

What we need is not patience but
what we need is PRESSURE !
Otherwise we may well have to wait for months
at least, if we are lucky. We purchased a complete software, not a beta
one and no customer has to know about software codes or how difficult
to re-write them.


Give us our Shepards back!
VOTE HERE TO SHOW BIOWARE WERE NOT HAPPY.
http://social.biowar...20/polls/29029/


And spread this around!!
http://www.fixmasseffect3.com/

Modifié par Ryuna, 13 mars 2012 - 01:36 .


#3433
Pheonix52gx

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Pheonix52gx wrote...

NinjaRican wrote...

fruton wrote...

I'm just really disappointed. It's just common sense that if you are importing facial features to bring custom created characters through to continue the story of a previous game, you don't remove customisation options that could have been used in that previous game. Whoevers idea that was clearly hasn't a clue when it comes to business, let alone design.

I can't even bring myself to play it without my sheps face. Some say it's petty, but everytime my (impostor) character takes his helmet off, starts dialogue or the camera swings round to his face, i'm then looking elsewhere for my shepard. It just breaks all immersion, and buggers up the story for me.

The fact that so many of you feel the same way just goes to show it's far from a petty matter...



Got half way with a crap version of my old shep then quit and deleted my file... I can't do it man i can't. Is there no way for me to get a code for the xbox 360 version of me2 without useing that gib thing?:ph34r:

You could start a game of ME2, make your Shepard again in that then write down the face code you make with it. Then just adjust it in ME3 when you import. Maybe?

In fact, I eat my words. I just did this. It's insufficient.

#3434
Breakdown Boy

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Pheonix52gx wrote...

Breakdown Boy wrote...

My gibbes editor doesn't create YAML files, it creates headmorth files, what am I doing wrong?


If you want to make use of the workaround that Bioware has suggested in the first post of this thread, please carefully read the instructions in the link below:
http://social.biowar...47811/3#9249327 

If you are a PC user, you only need to start from step 5. You do not need Gibbed's save editor or the headmorph files it produces to do this workaround.


I am a pc user, but how do I do this?  Click on the My Saves Tab, then the Morph Head button, then export the YAML file. (My Morh Head button creates a different file type?)

#3435
Breakdown Boy

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What about the new gibbes save editor for ME3, can't Ijust use my head morph file from ME2 and replace my ME3 face?

#3436
Pheonix52gx

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Breakdown Boy wrote...

What about the new gibbes save editor for ME3, can't Ijust use my head morph file from ME2 and replace my ME3 face?

It might be possible down the road, but I have tried this and the file formats are different. The data is similar, but not exactly the same.

#3437
uluchiko

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This is really a game breaker for me. I tried to remake my Shep from scratch, but there is no way I can make him look the same. It kills the whole experience for me. I feel like I'm being punished for playing the first game. Way to ruin it for the fans :(
 
And if you are really working on the issue, you should at least be able to give us more frequent updates. We are in the dark here, and we are waiting to enjoy something we have already paid for. Luckily I live somewhere where this is
grounds for a refund, but I just don't want it to come to that.

Modifié par uluchiko, 13 mars 2012 - 01:48 .


#3438
Pheonix52gx

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Breakdown Boy wrote...

Pheonix52gx wrote...

Breakdown Boy wrote...

My gibbes editor doesn't create YAML files, it creates headmorth files, what am I doing wrong?


If you want to make use of the workaround that Bioware has suggested in the first post of this thread, please carefully read the instructions in the link below:
http://social.biowar...47811/3#9249327 

If you are a PC user, you only need to start from step 5. You do not need Gibbed's save editor or the headmorph files it produces to do this workaround.


I am a pc user, but how do I do this?  Click on the My Saves Tab, then the Morph Head button, then export the YAML file. (My Morh Head button creates a different file type?)


By clicking "Export YAML" not "Export PC" you should get a download for a file called morphhead.yaml. If not, perhaps is a website issue or one with your save. You should be able to open the .yaml file with notepad and read it normally. If not, I'm not sure how to help you further.

#3439
Pheonix52gx

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So I decided to load up ME2 and ME3 side by side in their character creators. I made a Shep in ME2 and copied the code to ME3. The faces are there true, but either it's the lighting or things like the eye shapes have changed slightly. So it isn't just ME1's data that isn't importing; the literal shapes and visual style have changed. That's worth keeping in mind.

Modifié par Pheonix52gx, 13 mars 2012 - 01:55 .


#3440
Gyshall

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I hardly ever post on the forums here, but this issue is jarring enough that I spent more time trying to hack my Sheppard to look like my ME2 Sheppard (to no avail.) Again, I hardly ever post here, but here I am - Bioware, please fix this issue.

#3441
ynorc

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I just tried and couldn't import the face either:( Going to play the multiplayer before this problem is solved...

#3442
PlagueDoctor

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What's with the idiot above saying we knew about it from the demo? You couldn't import from the demo.

#3443
1490

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I think it's great that people are putting a lot of time and effort to think of these mods and methods of getting the faces to work. However, as I see this, I'm also continually reminded that we shouldn't have to do that in the first place. Using the car example again, you don't buy a car that has no dash panel or gauges, with the expectation you have to buy all the equipment aftermarket and install it yourself. And that's a pretty necessary thing to drive a car! Just as using YOUR character is necessary to play a complex RPG like Mass Effect.

#3444
essefar

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fruton wrote...

BTW, several people have mentioned that us UK people are protected by the Sales of Goods Act and can return the game for a full refund. This is based on the grounds that the game was advertised that you could import your character from previous games. Anyone able to point me at one of these advertisements that actually state this?


I would say it doesn't meet any of the three criteria of the Sale of Goods Act: 'as advertised' 'of satisfactory quality' and 'fit for purpose'. I haven't dug out specific website, gamebox or marketing materials from ME1 through to ME3, but it seems pretty well established that the Unique Selling Point of the series is the ability to create a unique character in a responsive game universe and to play through the games evolving that unique character. Indeed, why else would there be a (broken) character import? However, if you feel on shaky ground about this, or worry that retailers will argue with you, we have in the very first post of this thread the words of an official Bioware representative acknowledging the error. I would archive that post just in case, complete with official Bioware banner.

Modifié par essefar, 13 mars 2012 - 02:40 .


#3445
NinjaRican

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fruton wrote...

NinjaRican wrote...

fruton wrote...

NinjaRican wrote...

Got half way with a crap version of my old shep then quit and deleted my file... I can't do it man i can't. Is there no way for me to get a code for the xbox 360 version of me2 without useing that gib thing?:ph34r:


I got my facial code by playing ME2 again, and re-importing my ME1 Character, then choosing customise face when the Lazarus Project thing starts after the intro. It's right there, bold as brass at the bottom of the screen.

If you created a toon in ME2, and didn't import from ME1 you should be able to see a code on the squad screen when paused, playing the game apparentely.

Be warned though, I've tried all these suggestions, and some I can't get to work, and others still just don't look right. Spent the last 3-4 days worth of my free time playing about with it, and to tell the truth, i'm bored of doing it, and the excitement has gone. Thats hopefully a good thing, so IF there ever is an official patch for it, I won't be ****ing to hard about this problem before it gets patched :P


I imported from ME1. ; ;


So did I!

Just start a new game in ME2 and import for your ME2 end game save file. Your toon will still be the same, but you'll be asked to customise its appearance after the intro, when cerberus are re-building shepard. The code is visible at the bottom of the screen, and thats how I got mine.

using this code in ME3 gets some of it right, it looks "kinda" like my shep, but the jawline, eyes, eyebrows and mouth are wrong. too much for me to think "ah, he's aged a bit" hehe




Never mind the pic dident come in right. But yeah i dont see it thanks for helping though.

Modifié par NinjaRican, 13 mars 2012 - 02:16 .


#3446
root_Error

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Thank you Bioware.

Now I know I don't have to worry about spending money on your broken **** in the future.

#3447
Biogasoline

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Ths topic has more wievs and replies than any other by a longshot except for the one concerning ppl not getting the game at all. There is alot of people who has never posted in any other forum telling bioware how much this matters to them. And so far all we've gotten back is a 'we'll look into it'.

Starting to feel like(I don't know why, it's just a feeling) that they imported generic cheap code from some other game with some tweaks , to save a buck. When people reacts more fiercly to this than expected.... well it's EA, not bioware anymore. They've allready got our money, why should they care what a bunch of nerds think??

Modifié par Biogasoline, 13 mars 2012 - 02:46 .


#3448
Pheonix52gx

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1490 wrote...

I think it's great that people are putting a lot of time and effort to think of these mods and methods of getting the faces to work. However, as I see this, I'm also continually reminded that we shouldn't have to do that in the first place. Using the car example again, you don't buy a car that has no dash panel or gauges, with the expectation you have to buy all the equipment aftermarket and install it yourself. And that's a pretty necessary thing to drive a car! Just as using YOUR character is necessary to play a complex RPG like Mass Effect.

I don't disargree; it should be working. But to each their own as to what to do about it. A lot of people have talked about legal action and forum motions. I've found in the past with other games like this that those movements don't work, but that is my experience and I know there are success stories too, so I won't tar the polls and external websites with the brush that says "this is a waste of time". I know you're not saying that either, don't worry :D.

I guess the thing is, I happen to work in this industry and my way dealing with issues like this is to understand what the problem is from a technical point of view to get an idea of how long it'll take to fix. But again, you're right, it shouldn't be this way. And I think it's great people are coming out of the woodwork to put pressure on fixing it. Just as long as it remains civil. 

Modifié par Pheonix52gx, 13 mars 2012 - 02:27 .


#3449
Ryuna

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PlagueDoctor wrote...

What's with the idiot above saying we knew about it from the demo? You couldn't import from the demo.


You couldn't import, but you could have copied/pasted the code manually which gave the same problem. I remember in the FemShep thread a lot of ppl talked about it and some said it might be a demo thing.

So yeah, they knew about it.

#3450
Pheonix52gx

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**DOUBLE POST, IGNORE**

Modifié par Pheonix52gx, 13 mars 2012 - 02:27 .