8899 réponses à ce sujet

[Commander Raiden]

Its like speaking to a brick wall, we are here, the developers are in their offices, and all we get it is: It'll be out once its done..(well more or less...)

[Lee T]

Commander Raiden wrote...

So would anyone here consider playing with the default shepherd? for the time being till the patch comes out?

I actually considered it, and took the decision not to. I never considered playing with the default face in ME1 and ME2 (way too generic features) and I won't start now. No offence to the original model but my Sheps do not look like models and I prefer it that way.

Plus the only way I'd do it would be with a fresh start and I also canno't fathom the point of playing this game without an import.

I'll wait, tons of other things to do in the meantime.

[ThinkIntegral]

eternalnightmare13 wrote...
So, what kind of ''support'' do you want exactly?  They've said they know about the issue. They've said that they're looking into it.  They've even recommended a possible fix until a patch comes out offically for PC, at least, so what exactly do you want in terms of 'customer support'?!  I mean seriously.  People on here constantly bring that up and yet I've yet to read anyone with a rationale explanation.  Instead I read irrational overly emotional rants.  Its sucks, but its a game.  Either play it, wait, or sell/trade it.  End of story.

Like someone said above up to date information; generalities on what's the plan.  Are there other projects that are unfortunately going to take precedence?  Can they get this out quickly?  Is there nothing can be done because it'd require a big overhaul of the game?  You know some form of two way communication that doesn't leave everyone sitting twiddling their thumbs at a standstill wondering what the F is BioWare doing and whether or not they are not only aware but empathize with the concerns of their customers.

The lack of response though is leading me to believe Darkwun's accounting of his BW buddy who said that it's been deemed "low priority" and outsourced to EA.  In other words, BW isn't saying jack because the progress is moving at a snail's pace and any "up to date information" is little to nothing at all.

But, for me at least, I would be even happy at this point if they were freaking honest about that.  It gets me out of this standstill moment and it'll reduce the blame I place on BioWare because at least I can respect them to the point where they grew a pair and sort of owned up to this mess.

[Ragke]

I have played a few multiplayer games while waiting for this theoretical patch, but this last one, someone almost spoiled the story for me, so I had to turn my speaker off. This is the last EA-published or Bioware-developed game I will ever buy.

[Cootie]

Commander Raiden wrote...

Its like speaking to a brick wall, we are here, the developers are in their offices, and all we get it is: It'll be out once its done..(well more or less...)

Actually, that's way too much information.
All we know is that they know that we think it's a problem and they're thinking about it.

[eternalnightmare13]

RealStyli wrote...

eternalnightmare13 wrote...



So, what kind of ''support'' do you want exactly? 

Chris Priestly wrote...

We want to keep everyone up to date on this issue as we know how strongly many you feel about this. I will continue to update this thread as we have more information.

Point?  They've done that already.  What you want them to tell you what they're doing on a daily basis? Don't be absurd.

[jakenou]

essefar wrote...

The Cynical Brit's The Mailbox, 14th March 2012 talks about IGN's ME3 mass hysteria' video, 'entitlement' and consumer responsibility: starts around the 10 minute mark, to the end. Worth a listen!

That was one fabulous rant while gliding throu multiplayer lol!

[RealStyli]

FemShep 4 President wrote...

eternalnightmare13 wrote...
 what exactly do you want in terms of 'customer support'?!  I mean seriously.  People on here constantly bring that up and yet I've yet to read anyone with a rationale explanation.

A patch.

And if that isn't ready yet, an apology. An apology acknowledging that they've made a huge mistake that is seriously affecting some of their most loyal fans.

A simple apology.

I think as fans, maybe we did buy into the heart and soul of BioWare a bit too much. We thought we had a rapour, we loved everything they did. I still do love ME1 and ME2 and Drew's books* and my N7 hoodies and soundtracks.

Maybe we thought they would be "friendly" with us and not just cold and calculated. We thought that they were approachable and engaging and willing to talk with fans about issues. To reassure us that issues are being worked on and that we come first. And we'd meet them at a convention and tell them we love what they've done.

I guess we forgot that they're a company, not our friends. I certainly admit being naive. I think this issue has been an eye-opener for me.

They're a company selling us a product, that is all. 


*Drew did actually reply to an email I sent him after the second book. He seemed like a nice guy, it was a huge shame he left the Mass Effect franchise after ME2 and recently left BioWare. Maybe he felt they'd lost their way too.

[RealStyli]

eternalnightmare13 wrote...

RealStyli wrote...

eternalnightmare13 wrote...



So, what kind of ''support'' do you want exactly? 

Chris Priestly wrote...

We want to keep everyone up to date on this issue as we know how strongly many you feel about this. I will continue to update this thread as we have more information.

Point?  They've done that already.  What you want them to tell you what they're doing on a daily basis? Don't be absurd.

Okay, let me put it another way. This thread is at 160 pages. The majority of that has been since the "update" on Friday. It seems to me that they should have at least realised that that is a bit too long (in terms of pages, not time) to leave this thread go without at least reassuring us that it's a top priority. There's been countless "theories" and misinformation flying around in this thread, all of which could be set straight very easily. Even if it's just to tell us not to worry and that they are monitoring the thread and treating the issues raised seriously because, at the moment, we feel like we're being ignored and this thread is just a handy way of keeping us contained.

[Cootie]

RealStyli wrote...
I think as fans, maybe we did buy into the heart and soul of BioWare a bit too much. We thought we had a rapour, we loved everything they did. I still do love ME1 and ME2 and Drew's books* and my N7 hoodies and soundtracks.

Maybe we thought they would be "friendly" with us and not just cold and calculated. We thought that they were approachable and engaging and willing to talk with fans about issues. To reassure us that issues are being worked on and that we come first. And we'd meet them at a convention and tell them we love what they've done.

I guess we forgot that they're a company, not our friends. I certainly admit being naive. I think this issue has been an eye-opener for me.

They're a company selling us a product, that is all. 

Actually, I'm more disappointed with myself for falling for their tricks DESPITE being very doubtful and cynical.
After the way Bioware's been censoring and ignoring issues after the launch of their MMO, fishy business practices like staggeringly terrible in-game support and nonsensical bans, I didn't feel they knew how to connect with their audience at all.
Or during the Hepler-controversy, while I do not support any personal attacks (ogawddon'tbanmegloriousdeveloperBioware), they showed a rather disheartening ineptitude when they tried to control the outrage.

And this is just more of the same. I really feel like a fool for expecting anything more despite myself.
So yeah, I'm trying to make you feel better in a very ham-handed way. >.<

[Jokerine]

 Today I convinced my husband to let me try to import his Shep in ME3 after chatting with him about this whole ordeal with the failed face imports. He was not taking the whole thing very seriously, since my Femshep came out pretty much flawless - just needed some very slight tweakings on the CC:

ME1/ME2: http://i41.tinypic.com/5ufhq9.jpg 
ME3: http://i41.tinypic.com/5k394y.jpg 

So, there we went. We started a new game and imported his Shepard. Game froze a bit,  but his choices imported fine. So far so good. And then, the moment of truth - importing his face. And wow, he did not get the error message! Yay! It all went well... Or did it? This is what came out on the screen: 

ME1: http://i44.tinypic.com/zmfbci.jpg
ME2: http://i39.tinypic.com/34j7zw2.jpg
And...
ME3: http://i40.tinypic.com/2mnhu1k.jpg

We stared at the screen in disbelief, and then he, bless his kind heart, laughed his ass off while I tried my best to tear my eyes away from the abomination in the screen. He shook his head and said he'd wait for a patch before even considering trying out his Shep.

So, all in all, even though I didn't have problems with mine, I'm hoping for an ETA on this fix. Hope we get one eventually... 

Modifié par Jokerine, 14 mars 2012 - 11:10 .

[deathbykebab]

essefar wrote...

Chugster wrote...

deathbykebab wrote...

it's a shame all this mix of anger and outrage for me has sadly soured the experience of the game - I've dipped in about 3 hours now with a NewShep that has my personality and choices but is a 2.0 of my face that I've grown fond of.. and I keep stopping myself because I still feel...wrong somehow.
I'm trying to really get into the spectacle but there's a lot of bitterness there.

TBH i cant see how anyone can make a canon run on their first go...you dont know what choices to make etc.

So you all should be making 'test' runs first...so all those not playing yet are being silly

Well I think there's a lot of different playstyles, and they're all okay.

For me the first playthrough is special: it's the most immersive, the story most powerful, and I'm not trying to steer the mechanics because I don't know the outcomes yet. I just immerse and play. For me, that's the 'canon run': even if I struggle with a surprise outcome, well that's the RP part. If I do play through again, it will be with a very different character or it will be months or years later. For me, the first playthrough has to be with the character I began in ME and continued in ME2, otherwise there's really no point.

Yup, I completely agree. That's the other part of why I'm holding off. I don't want to go through a 2nd time with my original face because I'll know what's coming and what choices I may need to take and I could alter it to my advantage, having known the outcome or cost of the decision. With the first time, I won't know - it's more natural.
When I was playing ME2 for the first time, I lost about 4 main people on the suicide run, so about a year later I went back and saved them all, so there's an alternate reality where I saved them and couldn't save them.

When I play ME3 with my OriginalShep, I'm going to stick with the man that couldn't save his cute little redhead assistant and a few others, because that was my decision and I have to live with it - and it's astounding how you feel that weight.

For a company that prides itself on its interaction with fans, they're not doing very well in updating us and calming our anger and fears. I don't want to sound like a broken down record though so I'll just patiently wait for the release of Silent Hill HD Collection to play until this is sorted out.

[Fedorcyclops]

Jokerine wrote...

 Today I convinced my husband to let me try to import his Shep in ME3 after chatting with him about this whole ordeal with the failed face imports. He was not taking the whole thing very seriously, since my Femshep came out pretty much flawless - just needed some very slight tweakings on the CC:

ME1/ME2: http://i41.tinypic.com/5ufhq9.jpg 
ME3: http://i41.tinypic.com/5k394y.jpg 

So, there we went. We started a new game and imported his Shepard. Game froze a bit,  but his choices imported fine. So far so good. And then, the moment of truth - importing his face. And wow, he did not get the error message! Yay! It all went well... Or did it? This is what came out on the screen: 

ME1: http://i44.tinypic.com/zmfbci.jpg
ME2: http://i39.tinypic.com/34j7zw2.jpg
And...
ME3: http://i40.tinypic.com/2mnhu1k.jpg

We stared at the screen in disbelief, and then he, bless his kind heart, laughed his ass off while I tried my best to tear my eyes away from the abomination in the screen. He shook his head and said he'd wait for a patch before even considering trying out his Shep.

So, all in all, even though I didn't have problems with mine, I'm hoping for an ETA on this fix. Hope we get one eventually... 

Lol the male is hilarious.

[Spruso]

We're at 160 pages now and still no real answer, no statement about the direction the fix will go, not even an apology.

Unfortunately I get the impression, that this thread is a bit cooling down and I think, that's exactly what they are waiting for. As soon as it is cooled down enough, they unsticky is, let it get buried and "forget" about this issue.

So I hope, the discussion will keep up, till we get a fix, or at least an answer.

I for my part, will not play the SP, till i got my Dana Shepard back.

[RHINOK 9]

Time for another update gents. If Epic games can inform their fan base about fixes and tweaks, so can you.

[Chugster]

Commander Raiden wrote...

So would anyone here consider playing with the default shepherd? for the time being till the patch comes out?

i have, and am enjoying it....i never consider my first playthru as my main one....you always miss something....plus default femshep isnt miles away from my Shep.....my second run will be with my manshep....who was a default as well

and if the worst comes to the worst and this isnt fixed then i have a few facecodes that are close enough for me not to worry too much

I know people are upset...but jeez...its just a game....all things being equal....just play the damn thing....all these posts about replacing actors in TV and film...well FFS...they DO IT ALL THE DAMN TIME......

[Eain]

Just curious why anyone here expects Bioware to fix this, considering they would literally have to patch in new face options. The ones used by your old Shep are not in the game. My own Shep looked awesome in ME1 and 2, and while I tried to the best of my ability to remake her in ME3 it's just not physically possible. Nothing to do with facecode errors, far more to do with Bioware deciding to ship a game with different facial customisation options.

Modifié par Eain, 14 mars 2012 - 11:33 .

[woodbyte]

With all this talk of possibly no patch coming to fix this issue (hope it isn't so), I got a little worried and decided to use the suggested fan tools to recreate my Shepard before purchasing the game.

With a friend's help I was able to follow the instructions and take a few screens. Here's the comparison:



It does look like my Shepard from some angles but overall the face seems rounder / less defined.
Also there was no matching hair in the new CC, and the closest one while looking more natural just isn't the right shape (see second pic from the left, it's huge on the back compared to ME2 more narrow version).

I'm going to mess with gib's editors next and see if a closer resemblance is possible but from what I read so far in this topic it is mostly useful to change colors so I'm not very hopeful..

[Tigercml]

Eain wrote...

Just curious why anyone here expects Bioware to fix this, considering they would literally have to patch in new face options. The ones used by your old Shep are not in the game. My own Shep looked awesome in ME1 and 2, and while I tried to the best of my ability to remake her in ME3 it's just not physically possible. Nothing to do with facecode errors, far more to do with Bioware deciding to ship a game with different facial customisation options.

Because we were told since before the first game even came out that our characters features and choices would carry over through all 3 games. We are mad because we are the loyal fans that started from the beginning and all they did was slap us in the face. It's clear they only care about new customers and not the loyal fans.

It's all because they got bought out by EA which is the biggest problem. EA had no way to release Mass Effect 1 on the ps3 and they knew they would lose out on ps3 sales because people won't be able to play ME1. Thats why ME2 and 3 are more close then 1.

They basicly neglected 1 all together beacuse they couldn't put it on PS3.

[Rytowar]

i expect two outcomes.. short term... a patch that at least just eliminates the facial features not used but still makes our shepards look as close as possible and a message letting us know..instead of just scraping them altogether.. ...in long term.. nothing.. maybe a patch that adds them back.. but that might take a while... and you think they would have done that already if they were going to

Modifié par Rytowar, 14 mars 2012 - 11:44 .

[RealStyli]

Eain wrote...

Just curious why anyone here expects Bioware to fix this, considering they would literally have to patch in new face options. The ones used by your old Shep are not in the game.

It's not impossible to do. The tricky bit might be to make sure they don't mess up characters created in ME3, so it might have to be an optional update or else they just don't touch existing codes. They could assign additional codes to new assets and tell ME3 what equals what in ME2. I could be wrong, I'm not a programmer. Simply adding in the missing assets would go a long way, at least we could recreate our sheps.

[ratzerman]

I honestly don't think we'll get the missing pieces added back, and it's incredibly depressing. The way the ME2 facecodes work, inserting more options into each slider would break the codes, wouldn't they? I think the most we can hope for is a facecode of our own, but that's not really going to help. :-(

I finally gave up, and remade my Shep as best I could. After 8-10 hours, it did get a little better. I still don't have that connection I did to my old Shep, but the shock of losing her has started to wear off.

[Yobel]

woodbyte wrote...

With a friend's help I was able to follow the instructions and take a few screens.

Wow, you've created a very beautiful Shep... in Mass Effect 1 and 2 of course...

[Zmidponk]

Spruso wrote...

We're at 160 pages now and still no real answer, no statement about the direction the fix will go, not even an apology.

Unfortunately I get the impression, that this thread is a bit cooling down and I think, that's exactly what they are waiting for. As soon as it is cooled down enough, they unsticky is, let it get buried and "forget" about this issue.

Well, if that's what ends up happening, I, for one, will "forget" about any future paid-for DLC and any future games by Bioware and/or EA.  I dare say that, at the very least, quite a few others will also be quite hesitant to buy any DLC/games in the future as well.

Chugster wrote...

I know people are upset...but jeez...its just a game....all things being
equal....just play the damn thing....all these posts about replacing
actors in TV and film...well FFS...they DO IT ALL THE DAMN TIME......

Actually, it doesn't happen all that much, and, with very few exceptions, such as the Bond films, when it does, the film/TV show ends up being a bit crap, unless there's some solid in-universe explanation for it (such as The Doctor's regenerations in Dr. Who).  Not only that, there's usually some off-screen reason for the change that fans may make allowances for.  Here, there apparantly is no reason for this, or, if there is one, it's one that Bioware/EA can't be bothered to communicate to theier customers, and, from what little has been communicated, it looks like those who are most affected are the most loyal customers of at least the Mass Effect series - those who have been playing since the original Mass Effect.  If there is any group of customers that Bioware/EA should make an extra effort to keep informed about what's going on with things like this, it's these fans, but they should really be making an effort to keep all their customers informed.  Two fairly generic messages and what is, quite frankly, a smartass reply to somebody else making a smartass comment in a 160 page thread about this issue isn't much of an effort.

EDIT:Also, considering there's been all sorts of things stated in this thread, such as claims of e-mails from EA stating that imports of character's facial features is not supported (which seems quite bizarre, quite frankly, as why put a function in game that does this very thing, even if it currently doesn't work properly if this is true), and the claim I saw a few pages back that Bioware consider this a 'low priority', so it's been outsourced to another team at EA, the silence from Bioware/EA could very easily be taken as affirmation that such things are true, even if they're not, so, if nothing else, Bioware/EA posting here a bit more serves a 'rumour control' function.

Modifié par Zmidponk, 15 mars 2012 - 12:08 .