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Issue importing faces into Mass Effect 3 Updated March 21


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#4201
Dimensio

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DOCTOR CHA0TICA wrote...

If thats the case, then why doesn't everyone whos havin problems recreate "their" Shepards... =/


We should not have to do so.

#4202
DoctorEss

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Can't believe this has gone on this long with nothing. I give up. I'll be uninstalling the game tonight, untouched and unplayed. To ignore it and push it to release knowing this was a problem is bad enough, but to then sit on it this long after release is ridiculous.

Considering this was known to be an issue prior to release, something should have been started before the game was released, so a patch could be out promptly.

Unconscionable to sell a product that you know doesn't work as advertised, while reassuring everyone it does, and leave it broken for this long.  Almost 10 days now since release, and nothing.  I also don't care if they want to patch lots of things at once.  

This should have been marked high priority (NOT LOW!) and given actual attention, instead of being treated like a minor concern.  The other broken aspects of the game could have been fixed afterwards, because they're not preventing people from playing entirely.

Modifié par DoctorEss, 15 mars 2012 - 04:53 .


#4203
RealStyli

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DOCTOR CHA0TICA wrote...

If thats the case, then why doesn't everyone whos havin problems recreate "their" Shepards... =/


Because they've removed or changed a lot of the assets. For example, my complaint that there's no longer ginger hair colour (They have fake red and brown)

#4204
element eater

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still no news. ehh its going to take ages for this fix to come out given that they still havent said anything regarding the fix and on top of that the console versions will have to go thru authentication. Hopefully they wont waste time rolling them all out together and will just release them as soon as they can on each platform

i personally attempted to remake my Shepard from scratch cycling through each of the three games. which took an absolute age (pretty much all my free time last night). The likeness is pretty good and usable. At least for now, ill play abit and see how much it bugs me.

on the whole its pretty difficult/impossible to make decent similarities in me3 because the cc simply does not like angular faces. I also noticed over the trilogy just how many hair colours, noses, eyes, hair styles and hair colours seem to have been altered or removed between games. Realy bizare realy considering items that were removed are generaly pretty standard opitons in a CC.

Modifié par element eater, 15 mars 2012 - 04:54 .


#4205
Clarian

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Dimensio wrote... 
Because you created a "new" face in Mass Effect 2, thus generating a Mass Effect 2 face code, the known issue will not affect you.


That's not the only known issue.  I did the exact same thing as the good doctor, but my face didn't import correctly.

It is the only officially acknowledged issue, though.

Well, come to think of it, unless you count that "facial features no longer supported" customer service email.  But they didn't say there that they were investigating it toward a fix.

Modifié par Clarian, 15 mars 2012 - 04:55 .


#4206
RealStyli

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element eater wrote...

still no news. ehh its going to take ages for this fix to come out given that they still havent said anything regarding the fix and on top of that the console versions will have to go thru authentication. Hopefully they wont waste time rolling them all out together and will just release them as soon as they can on each platform


It's general but this post by Chris was promising. It is at least an acknowledgement that they are working on a patch.

 social.bioware.com/forum/1/topic/345/index/9948071

#4207
element eater

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^ yes thats always good to see i'm sure theyr'e working hard on the issues with the game, i just dont think we'll see it for a little while

Modifié par element eater, 15 mars 2012 - 05:02 .


#4208
Gothmog_Ultra

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Well, patch is not out yet but they said something, that's what I was expecting, just keep informed customers that you are constantly working on it and they will calm down cause they will not feel ignored. Simple rule ^^

#4209
Beanstalk

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RealStyli wrote...

DOCTOR CHA0TICA wrote...

If thats the case, then why doesn't everyone whos havin problems recreate "their" Shepards... =/


Because they've removed or changed a lot of the assets. For example, my complaint that there's no longer ginger hair colour (They have fake red and brown)


If that's were the case, it would be possible to circumvent the bug by editing the ME2 save to switch the offending assets for ones that still work.

But so far, I haven't seen anyone identify such a "toxic" asset.

#4210
RealStyli

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element eater wrote...

^ yes thats always good to see i'm sure theyr'e working hard on the issues with the game, i just dont think we'll see it for a little while


Yep, all we wanted was the promised "update" on what is happening. We knew it akes time. I'd be surprised if we see it within the next month as I expect they'll want to address a number of issues with one patch to save on certification costs and compatibility issues.

#4211
SirCrypt

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DOCTOR CHA0TICA wrote...

If thats the case, then why doesn't everyone whos havin problems recreate "their" Shepards... =/


Well some times you really can not do it. Simply due to a lot of the stuff that was taken out. Take a look around the forums and see other peoples ME2 to ME3 faces and you shall see

#4212
m0gwa1

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RealStyli wrote...

Yep, all we wanted was the promised "update" on what is happening. We knew it akes time. I'd be surprised if we see it within the next month as I expect they'll want to address a number of issues with one patch to save on certification costs and compatibility issues.


Yah but they already released one patch that fixed different bugs across different platforms.

#4213
RealStyli

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Beanstalk wrote...

RealStyli wrote...

DOCTOR CHA0TICA wrote...

If thats the case, then why doesn't everyone whos havin problems recreate "their" Shepards... =/


Because they've removed or changed a lot of the assets. For example, my complaint that there's no longer ginger hair colour (They have fake red and brown)


If that's were the case, it would be possible to circumvent the bug by editing the ME2 save to switch the offending assets for ones that still work.

But so far, I haven't seen anyone identify such a "toxic" asset.


I think someone recently pointed out that the ME1 assets are imported into ME2 with the save and I guess that's kind of what we expect, that they "fix" the import so that it works like the importer from ME1>ME2. Personally, I don't care how they do it - I can see a few solutions that they might try.

#4214
Tigercml

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This reminds me of all the problems with Skyrim on PS3 and how the game was unplayable after a certain amount of hours and large save files. Bethesda knew about the problem before the game even launched and yet they didn't care. Not only did they not care but it took like 2 months before a fix came out.

I'm starting to think our problem will be the same.

#4215
evmiller

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I can understand Bioware might have had a good reason to change the CC and I don't think they'll have to remove it but I think they should have the game use the old ME2 CC code for imports only maybe? Otherwise, I doubt the problem with be completely fixed. They'll just fix it to the point where the error doesn't show up.

another complaint with the new CC is that you can't turn your Sheps head to get a full profile view like you could in ME1. This is vital if we will be expected to redo our Sheps. Also the lighting is too even across the whole face so it's hard to see the subtle shadows and highlights that aid you in sculpting your Shep. The ME2 CC conditions should be matched as close as they can. Hope they'll able to make a satisfactory fix for this.

Modifié par evmiller, 15 mars 2012 - 05:31 .


#4216
RealStyli

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m0gwa1 wrote...

RealStyli wrote...

Yep, all we wanted was the promised "update" on what is happening. We knew it akes time. I'd be surprised if we see it within the next month as I expect they'll want to address a number of issues with one patch to save on certification costs and compatibility issues.


Yah but they already released one patch that fixed different bugs across different platforms.


Yep, but I think Microsoft, for one, allows one patch for free (usually at launch to address any issues that were found post Gold certification) and then they charge for additional patches.

#4217
Loegi

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These daily posts in this thread are getting old...

At least we got some information now.

#4218
Pheonix52gx

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Beanstalk wrote...

RealStyli wrote...

DOCTOR CHA0TICA wrote...

If thats the case, then why doesn't everyone whos havin problems recreate "their" Shepards... =/

Because they've removed or changed a lot of the assets. For example, my complaint that there's no longer ginger hair colour (They have fake red and brown)

If that's were the case, it would be possible to circumvent the bug by editing the ME2 save to switch the offending assets for ones that still work.

But so far, I haven't seen anyone identify such a "toxic" asset.

In the case that RealStyli is refering to, no, there is no longer a ginger hair colour available in the character creator. If the fix imports the data properly, you should be able to get that colour back for that Shepard, subject to lighting (the data allowance is there; I've done it). There are also methods using Gibbed to change the hair colour to one beyond the character creator (I went for blue, for example).

In addition, Beanstalk, you may wish to refer to this user blog: http://social.biowar...362/blog/211693. It makes reference to several assets that, as you say, could be used as replacements. That said, the original assets, such as Cute, (the old Chakwas hair) have unfinished textures and while they can be replaced by the new versions, they are significantly different enough to certainly annoy myself.

I have to say, I don't know of any actual assets (meshes, textures) that don't exist in some kind of replaceable format as you say, but I'm sure someone will (and should) correct me. Things like colours (hair, eye, etc.) aren't missing, they're just not visible in the character creator.

#4219
Clarian

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Beanstalk wrote...
If that's were the case, it would be possible to circumvent the bug by editing the ME2 save to switch the offending assets for ones that still work.


In cases where they don't match, the ones that still work are the offending assets - because they don't give you the appearance of that attribute from your former Shepard.  So switching to them wouldn't circumvent the problem at all.

Example: Ginger hair no longer exists, so the import replaces it with auburn.  Sure, going back and changing your ME2 Shep's hair to auburn would technically enable it to import correctly...but...

Modifié par Clarian, 15 mars 2012 - 05:32 .


#4220
Pheonix52gx

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evmiller wrote...

I can understand Bioware might have had a good reason to change the CC and I don't think they'll have to remove it but I think they should have the game use the old ME2 CC code for imports only maybe? Otherwise, I doubt the problem with be completely fixed. They'll just fix it to the point where the error doesn't show up.

I do hope that isn't the case. If it is, I fixed that in about 2 minutes, using Notepad. It didn't change the face, but the error doesn't appear. That would be a terribly lame fix.

#4221
Ragke

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That post by Chris is so subtly haughty. I have a feeling he is a machine; he has no people-skills. "Hey look dumb-people. Patches are hard. It takes a million steps to make a patch. I will bullet-point them for you since you're so stupid kthx." That's how I felt when I was reading that post.

#4222
SirCrypt

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How much longer do you guys think it will take for the patch to come out? I was honestly just going to start playing it tonight because I am really bored of my other games.

#4223
Loegi

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Ragke wrote...

That post by Chris is so subtly haughty. I have a feeling he is a machine; he has no people-skills. "Hey look dumb-people. Patches are hard. It takes a million steps to make a patch. I will bullet-point them for you since you're so stupid kthx." That's how I felt when I was reading that post.

Yeah, even though they are originally at fault.

Well, at least they're still working on it. I almost began to think they just ignored it.

#4224
Dimensio

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RealStyli wrote...

m0gwa1 wrote...

RealStyli wrote...

Yep, all we wanted was the promised "update" on what is happening. We knew it akes time. I'd be surprised if we see it within the next month as I expect they'll want to address a number of issues with one patch to save on certification costs and compatibility issues.


Yah but they already released one patch that fixed different bugs across different platforms.


Yep, but I think Microsoft, for one, allows one patch for free (usually at launch to address any issues that were found post Gold certification) and then they charge for additional patches.


I am unaware of Microsoft ever charging or requiring charges for game patches.

#4225
darth shango

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I think it will take a few more weeks for the patch that fixes this issue to come out since they're including it with other fixes. It sucks to wait, but it's even worse trying to avoid spoilers while waiting. I wanted to attend the Mass Effect panel at PAX East, but I doubt I'll have even started ME3 let alone beat it. Although the PAX East panel will be rotten with spoilers it may be worth it just to see the panelist react to fan backlash over this and other issues LOL