8899 réponses à ce sujet

[Holger1405]

FeministShep wrote...

Cootie wrote...

FeministShep wrote...

*snippity snip*

Bioware Damage Control is very lacking, and it seems it always has been.
From what I can tell, they tend to either ignore or censor criticism. And it looks like they're taking baby steps towards fixing that problem.
They're not ignoring or censoring us for now. The updating and transparency is still far, far away.
We're talking like, "four more catastrophically bugged releases" type of far, far away.

Fortunately for me, I won't give them any more of my money.

I know. I really used to defend them when people got all riled up over their crap customer service skills. This time it's different though. I think a lot of people who have held out making a judgement are going to turn, and this is gonna kill them next game. Forget any huge preorder sales like they have had in the past. And word of mouth is crucial for games, especially original titles Bioware might want to persue in the future. And their Mass Effect movie they're planning is doomed if their base boycotts it. I imagine people will find a way to download it if they really want to see it rather than watch Bioware suck up another dime.

 I really am sticking to never buying another Bioware game again. Maybe I will rent it a long time after release (and only if I hear good things from customers), but no more buying it the second it has come out. They've completely lost my trust. They get green lighted for new games after a huge opening for a newly released game. If they get a bad opening in sales, EA will be reluctant to let them work on a new project.

Don't let this slide guys.
http://www.fixmasseffect3.com

Rofl..  You really belief this aren't you? Let me tell you something. Bioware has a huge Fan base, simply because they make great Games.  I give you that, this Bug is annoying and inconvenient, but also not even Game Breaking.

Bioware will continue to make great Games, and a lot of People, like me, will buy them, them and as well the ME3 DLC's. Because we are appreciate their work, we remember the countless hours of amazing game play they give to us, (The Shepard, you miss so much in the moment, as well.)  and we will not condemn Bioware over one Bug, as we know that mistakes are possible.

 

FeministShep wrote...


 Be a man, speak from the heart, and most importantly let everyone know every detail you can possibly think of about how this issue is being handled (including a ball park release date). I am not exaggerating. When in doubt, inform us. No one will fault you for saying a little extra information. A lack of information is what will sink you. Do what's right and worry about what your bosses will think after you do that.

You did read Chris post, did you? And you still asking for a time frame? Well read it again, and start thinking ...
And btw, you are exaggerating.

Modifié par Holger1405, 16 mars 2012 - 06:35 .

[LorenN7]

I nearly caved and played with a Shep that was as close as I could get to mine but kept noticing the differences which took away from the whole experience for me. The wait is painfull but hopefully this won't take weeks to fix.

[Cootie]

Holger1405 wrote...

[...]and we will not condemn Bioware over one Bug, as we know that mistakes are possible.

Not condemning them over one bug. I'm criticising the way they handle the situation. The silence and the massive censorship that's been going on for a while, as well as the way they handled the whole Twitter-situation have all made me lose faith in some of their professionalism and this is just more of the same.

Holger1405 wrote...

You did read Chris post, did you? And you still asking for a time frame? Well read it again, and start thinking ...
And btw, you are exaggerating.

I'm waiting for a time frame, but I'm not demanding one.
I want details, progress reports and the respect I've seen from companies whose public relations aren't as lacking.
What's causing the problem? Are people actively working on a solution? How does it look? Bad? Good? Is something else more important? When can we expect people to start working on the face-issue and the import story bug, if that's the case?
Why are updates taking so long?

Things like that. Very basic 101 stuff. The Bioware representatives are supposed to inspire confidence in the company, among other things, and so far I remain a sceptic.
Thanks for your input though.

[Holger1405]

Cootie wrote...

blackfx wrote...

Who really cares? Get over it. Nothings so insanely important that they HAVE to fix this. I for one am extremely proud of the ME3 product they produced. Damn I wish I could work on such an awesome product.

Why, hello there, Chris.
I'm afraid I disagree with you, since this is a pretty huge import bug that has issues importing even the default Shepard's face, and messes up the choices made in ME-1 and ME-2 playthroughs.

I don't really think you're Chris, or a Bioware employee, and I'm glad you enjoy your game, but I'm very sorry and disappointed that you lack the empathy/social skills to see how most people have an issue with not being able to play the game they paid $60-75 for as it's been advertised.

Can you point me to anyone who has problems with messed up choices?     

Modifié par Holger1405, 16 mars 2012 - 06:48 .

[Cootie]

Holger1405 wrote...

Can you point me to anyone who has problems with messed up choices?     

I'm not going to jump this or that far back, possibly 40+ pages to dig up links, but I have seen reports of people who had romanced Liara, but their ME-3 imports said they didn't. Things like that.

I vaguely remember someone reporting that Wrex was somewhat living-impaired when he's supposed to be healthy, too.

Modifié par Cootie, 16 mars 2012 - 06:52 .

[Silicon Drifter 82]

Cootie wrote...

Holger1405 wrote...

Can you point me to anyone who has problems with messed up choices?     

I'm not going to jump this or that far back, possibly 40+ pages to dig up links, but I have seen reports of people who had romanced Liara, but their ME-3 imports said they didn't. Things like that.

I vaguely remember someone reporting that Wrex was somewhat living-impaired when he's supposed to be healthy, too.

The man is right.  My ME3 import tells me that my Wrex died and Kaiden died when it's the opposite

[TRUTHMACHINE]

Silicon Drifter 82 wrote...

Cootie wrote...

Holger1405 wrote...

Can you point me to anyone who has problems with messed up choices?     

I'm not going to jump this or that far back, possibly 40+ pages to dig up links, but I have seen reports of people who had romanced Liara, but their ME-3 imports said they didn't. Things like that.

I vaguely remember someone reporting that Wrex was somewhat living-impaired when he's supposed to be healthy, too.

The man is right.  My ME3 import tells me that my Wrex died and Kaiden died when it's the opposite

my 1st  several trys the import told me i killed the rachni queen. last night in the same exact import it changed to saving the rachni queen which was my actual choice. yes the decisions are broken too. seems like it randomly glitches

[FeministShep]

Holger1405 wrote...
 we will not condemn Bioware over one Bug, as we know that mistakes are possible.

You don't get it man. This isn't a "Bug". A bug is an unintentional error in the code. I've developed games. This WOULD NOT have escaped testing, period. There isn't any debate, I'm sorry, not on this point. If you want to defend some corporation (who is now ruled over by a bigger corporation) for simply being lazy, be my guest. Buy their stuff and support their bad habits.

Go to this link to understand what really happened.
http://www.fixmasseffect3.com/

Modifié par FeministShep, 16 mars 2012 - 07:47 .

[FeministShep]

Bonaven wrote...

FeministShep wrote...

Chris Priestly wrote...

Hi Everyone 

I get messages asking me when the next Mass Effect 3 patch will be coming and when "X" problem will be fixed. I thought it might be a good idea to give you some insight into how a patch is made so that you understand more about the patching process.

Everything starts with help from customers like you who report issues here on the BSN or to our EA Custmer Service people.
These issues are then reported to the Mass Effect 3 team and they begin to investigate the issue.
The team tries to reproduce the issue
They then figure out what is causing the issue
They then work to fix whatever the cause of the issue is. This can take a short or long time depending on how difficult it is to fix the issue.
Once they have a fix, they test it thoughoughly in the game. They also test to make sure that the fix does not effect the game in some unexpected manner or introduce new issues.
Once a collection of issues are fixed by the team it is put into a patch and sent off to EA and our partners at Microsoft and Sony for whats is called Certification. They also run tests to make sure that our fix works and that it does not introduce any new issues to the game or their systems.
If AT ANY POINT in this testing and Certification process a problem is detected, the patch is sent back to us and process begins again until it is fixed.
Once the patch has passed certification, it is released to the public via Origin, Xbox and Playstation.
[/list]All bugs are investigated by the team and are prioritized in a process called triage. Bugs are triaged based on how important they are to the game and how many people are encountering them. This means an issue can be extremely important if it effects a lot of people OR that an issue that effects a few people, but prevents them from playing the game can both be equally important. The team works to fix as many issues as possible in a given patch process. 

I want to reassure you all that BioWare IS working on fixing the issues you are reporting and we are working on patching to get you the fixes ASAP. We appreciate your patience and assistance as we work to resolve these issues.

This was posted in a xbox 360 forum under a new post "a note on patching"

I guess "X" problem is this one? Why don't you just admit it. Why would you hide the very details people are demanding by filing it under problem "X" and posting it on a new thread very few people will likely even read. The number of responses in THIS thread are huge compared to the others. The biggest issue by far is this one (i haven't read any other technical problems that generated a 200+ and growing facebook group and forum thread with 3000+ replies).

Did you ever even study PR? I'm not joking, you are breaking every single rule I can think of... The first thing to do in any scandal (whether perceived or real) is to be completely honest and explain exactly what is happening. You need to admit you guys messed up by not informing us of this before we bought the game. If you would have admitted up front that you guys handled this the wrong way people would have forgiven you. And if you would have explained the complexity of the patching proccess in the original post or update, most people would be less worried and angry that they wasted their money. I can't stress enough how important it is to be completely transparent. If people think you are hiding something or avoiding communication, you will build resentment. I mean this is 101 stuff man.

I am not attacking you personally. I don't even know who you are or what control, if any, you have over what you can say or not say in these forums but this is the wrong way man. You could have easily stopped this a week ago in my opinion. Don't patronize us and tell token customer service lines like "you appreciate our patience". Especially when it is obvious we are anything but patient. Be a man, speak from the heart, and most importantly let everyone know every detail you can possibly think of about how this issue is being handled (including a ball park release date). I am not exaggerating. When in doubt, inform us. No one will fault you for saying a little extra information. A lack of information is what will sink you. Do what's right and worry about what your bosses will think after you do that.

Wow relax.

I see him as only an informer and not actually a dev (and seems you are treating him like one)

he's just doing what he was told to do. Nothing more nothing less.

It's the "high command people" of bioware who's in charge of whether releasing "info about the udpates" or not so blame them instead of him. In that case , Bioware is the one who's using bad his RP guys.

So relax,try to see the positive point

it's been almost 2 weeks since we don't have any news and now we have one (barely) but we have one and that's what it matters.

So wait and you will,i and all of us will get the patch that we are waiting for .

I don't think you read the last paragraph of my quote.

[DanTheMilkman]

FeministShep wrote...

Holger1405 wrote...
 we will not condemn Bioware over one Bug, as we know that mistakes are possible.

You don't get it man. This isn't a "Bug". A bug is an unintentional error in the code. I've developed games. This WOULD NOT have escaped testing, period. There isn't any debate, I'm sorry, not on this point. If you want to defend some corporation (who is now ruled over by a bigger corporation) for simply being lazy, be my guest. Buy their stuff and support their bad habits.

Go to this link to understand what really happened.
http://www.fixmasseffect3.com/

Exactly.

[Sxio]

Look I gotta say. 10 hrs in and I'm pretty damn disappointed. It's not just the face thing, but I did waste about 3hrs playing the game, then finding it just wasn't right and building another shep until I pretty much completely reconstructed my shep.

it's just everything. Why all the stupid changes? It was perfect before, I just wanted more! Not a crappy action game with a wash of mass effect on the top.

Pretty damn disappointed. But as bioware now have a great reputation for completely ignoring their fan base, even on their own forums, I'm not holding my breathe for this.

But you can bet I will be thinking long and hard about purchasing any DLC. I just want 2 things. The ability to holster my weapon (look I really miss it alright!) and the ability to change my FOV. This damn view gives me a headache. I WOULD PAY FOR DLC TO DO THIS!

But I'm not holding my breathe. I've been playing bioware games since NWN, back when they used to patch things more than once before moving on to the next big thing.

[mybudgee]

Bioware is dead to me...

[Pheonix52gx]

woodbyte wrote...

Still nothing? 

My result from messing around with gibbed's editors:

AWESOME

Still not looking quite like my old char, but it is getting there. Anyone know how to tweak eyebrow thickness?

Anyway, my thanks to all who have taken the time to document the available methods, wouldn't have come this far without their help. (Pheonix52gx, ELE08, jkthunder & others).

This attempt looks great. I'm having trouble with finding issues with yours. In regards to eyebrows, if you're using the correct style, I don't know what to say; its a texture, the only way to change it would be to change which texture you're using (but I think you're using the correct one) or change the texture itself.

[MainAXE]

Thanks Chris for keeping us informed with this information I am heppy to know that this probelm is being worked on.

[Malcroix]

mybudgee wrote...

I e-mailed EA and they answered with a bunch of stuff about cloud, and how I can still 'recreate my Shepard' from scratch. I was stunned, and had to let loose. I replied with an e-mail saying I have never mentioned or used cloud, and how I am not going to re-create my Shep from scratch, I want the option to IMPORT my Shep, as promised by the Devs since the announcment of ME2, and how I was sickened by the impersonal stock answers I was recieving. I am serious when I say that Bioware and EA are now on my Wal-Mart list (boycotted)

You could also say that it's IMPOSSIBLE to "recreate" your Shepard "from scratch" due to the limitations of their Character Creator, which misses a number of options from ME1-2.

eternalnightmare13 wrote...

nope.jpg wrote...

i dont feel like reading through 170+ pages, can anyone fill me in on whats going on? i just bought this for the 360, can we expect a fix soon? the importer does not work and this ruined the game for me. i want to finish the series with the same character that ive been using since me1

Read the first post of this thread, and that's all we know.  Be patient.  Ignore the rampant immature little haters that have their panties in knot over this...

OMG Chris Priestly alter ego? Should be banned for abuse against other Community members. Zero tolerance policy, IIRC.

[Clarian]

Pheonix52gx wrote...
In regards to eyebrows, if you're using the correct style, I don't know what to say; its a texture, the only way to change it would be to change which texture you're using (but I think you're using the correct one) or change the texture itself.

Yeah, I saw someone who had to use Texmod to fix their male Shep's eyebrows.  I would check the projects section to see if anyone has posted any textures for that.  (I haven't looked yet myself...I'm not going to take the trouble unless things aren't fixed, or the fix is inadequate.)

But to warn you (in case you didn't already know): apparently Origin disables the normal functionality of texmod, so there are some extra hoops you have to jump through to get it to work, compared to other games.

Modifié par Clarian, 16 mars 2012 - 10:13 .

[Chugster]

mybudgee wrote...

Bioware is dead to me...

and yet more over-dramatic, over-reactions....what a drama queen...this isnt Eastenders or Days of our Lives

Modifié par Chugster, 16 mars 2012 - 12:41 .

[Emphyr]

Hi all,
When i was playing i was not pleased with the New Nicole. Since i have 3 days free from work now i decided to again recreate my Nicole. ( I can do the mars session over easily) with warp and singularity and casual level

I first did the Yaml method and all went well. Since they adviced not to im port the code directly into ME3 but first start a new Me2 game i did that. At the point Nicole woke up and i was at the construction part i Imported my level 60 Nicole into ME2

GUESS WHAt Huh??? It gave me a face Code!!
Is that because i played it already? is it a bugfix that bioware did in ME2 that i overlooked?

here is my screencap->


The Yaml method gave me a different code but also a lot of **** wich means this value was not calculated please choose the number that matches your Shepard.
The Yaml code = 741.78J.BWQ.58P.PFS.21V.1KA.111.891.435.121.111

Ok now i have a facial code after importing ( wich i still dont understand why i did not have it before when i start playing ME2 with import)
what do i do now?
If i import this first save i am level 1.. But i want to import my level 30 adept.

I will try some things now to see what happens... Reload my level 30 Nicole to see if she does have the code ( I dont think so) Manualy put the code in ME3 to see what happens.

I want to play!
So ill first start a new ME 3 game and import the code and see what happens.

Ill be back with a screenshot.

Modifié par Emphyr, 16 mars 2012 - 10:35 .

[thmszpy]

romance liara is simple : always be conciliant whith her.

[ThinkIntegral]

Chugster wrote...

mybudgee wrote...

Bioware is dead to me...

and yet more over-dramatic, over-reactions....what a drama queen

on a related note, how can you tell if your Liara romance imported correctly? She and Shep shared a tender moment when they met on Mars but later she talked about being friends before you had the option to re-kindle things....and i wanted to know if this was the correct dialogue for a 'romanced' Liara?

First, does it really matter whether budgee is or isn't acting overly dramatic? What's it to you?

Second, thanks ****** for spoiling ME3 for me just a little bit.  What about a No Spoilers Sub-Forum is not understood?

[Emphyr]

mybudgee wrote...

edit.

Go play somewere else please instead of polluting this great topic.
Thanks

[Beanstalk]

FeministShep wrote...

Holger1405 wrote...
 we will not condemn Bioware over one Bug, as we know that mistakes are possible.

You don't get it man. This isn't a "Bug". A bug is an unintentional error in the code. I've developed games. This WOULD NOT have escaped testing, period. There isn't any debate, I'm sorry, not on this point. If you want to defend some corporation (who is now ruled over by a bigger corporation) for simply being lazy, be my guest. Buy their stuff and support their bad habits.

Go to this link to understand what really happened.
http://www.fixmasseffect3.com/

Frankly, I think this whole mess comes from the same old problem with setting fixed release dates months in advance, and then doing a massive marketing campaign targetting that date, making it financially ruinous to push back the release, no matter how bad the backlash.
I'd bet you anything that, though they'd never admit it in public, the developers are just as unhappy with the current state of face-importing, but they aren't the ones in charge.

[TjM78]

Any word on a fix

[Clarian]

ThinkIntegral wrote...
Second, thanks ****** for spoiling ME3 for me just a little bit.  What about a No Spoilers Sub-Forum is not understood?

Yeah, really...let's see, off-topic...spoilers...personal attacks...did I miss anything?

[essefar]

Zmidponk wrote...

fruton wrote...

To those of you clamoring for refunds due to the face import bug, I hate to be the bearer of bad news, but i'm pretty sure buying licenses don't get you covered buy the Sales of Goods Act (UK), and many other consumer laws in other countries.

essefar wrote...

Just a quick update that I'm not getting
answers from a quick and superficial internet search so I'll try and
take some time next week to do some proper research, read the terms of
sale, licence conditions and possibly-hopefully-relevant laws, and also
figure out what the relevant organisational bodies are and chase up an
official answer from them. If no-one else gets around to it first. What
fun! I'll report back - I have no problem with getting an eggy face in a
good cause - but it might take some time.

In the meantime,
I'm sticking with my matter-of-fact approach. It's pretty clear what the
UK consumer protection laws on goods and services are trying to
achieve. If there is wriggle room for software, I don't suppose it's
because our law-makers got together and decided it was exempt - do
correct me i'm wrong! - but rather that software is a new-ish technology
product presented in a novel form (the licence) and that the law hasn't
caught up yet.

Well, I can't speak for other countries, but, in the UK, there's the Unfair Terms in Consumer Contracts Regulations 1999.  This holds that:

A contractual term which has not been individually negotiated shall be
regarded as unfair if, contrary to the requirement of good faith, it
causes a significant imbalance in the parties' rights and obligations
arising under the contract, to the detriment of the consumer.

It goes onto say that:

A term shall always be regarded as not having been individually
negotiated where it has been drafted in advance and the consumer has
therefore not been able to influence the substance of the term.

Obviously, a 'licence agreement' which has the effect of nullifying consumer protection laws as you haven't bought the game, merely licenced it, despite all appearances to the contrary, would fall foul of this bit of law.

Interesting - thanks!