8899 réponses à ce sujet

[Dunebain]

Guyzengals, I have a suggestion:

I just tried again to use the method described here: http://fuckyeah-mass...s-face-into-me3

And it worked much better the second time!

The difference? I did NOT over-tweak my Shep in the ME3 face generator after pasting in the improvised ME2 face code.

See, the face in the face editor looks very different from the face in the game. If you change too much of the ME2 face code generated by The Method above, you will not be happy with your Shep in the game. The key for me was to TRUST this face code, except for obvious things like hair color, nose shape (I lucked out and had a distinctive one), and facial hair.

All the subtle things like cheek gaunt, mouth depth, etc. should be left alone until you at least try the Shep in-game for a while.

*****

Summary: After pasting in the improvised code, the face didn't look like my Shep in the face-generator closeup, but once in-game it turned out to be a pretty good facsimile (after tweaking the obvious stuff ONLY).

Disclaimer: I still agree the face generator in ME3 is bad (i.e., even if they fix the code import, your Shep won't look quite the same), and this import bug is inexcusable. But the key point is, you may be making it worse without realizing it (because of the difference between in-game Shep and the face-generator closeup).

[Liaras]

I will not play ME3 .

I want to finish the campaign using MY SHEPARD.

Modifié par Liaras, 20 mars 2012 - 05:55 .

[Hysler]

MrAnthonyDraft wrote...

Hysler wrote...

Honestly I'm completely fed up here. Two weeks since the game's been released and I haven't been able to play it yet because my Shepard (even using the YAML method with some tweaking) looks like a freak. I can't believe there hasn't been an update on this situation yet aside from a "Yeah we know there's a problem.". I'm gonna see if I can return my copy to Amazon tomorrow and buy something I can actually play and enjoy, I'll rent it from Gamefly if/when this horrible "oversight" is fixed. I'm sad to say that Bioware has lost a very loyal customer after all of their ****ups.

Oh boy. Someone isn't patient enough. You know, looking for and fixing a bug takes more time then you think it does. Sure it was an oversight, but not a reason not to enjoy the game. Be patient, they'll fi it....someday.
The workaraund is pretty much the best way of importing our Shepard atm, which works rather good.

Believe me I am patient enough and I understand that looking for and fixing bugs takes time, I code myself.  My problem is that there hasn't been any status/progress update at all and it wouldn't be a very hard thing to do.  That's a huge negative in my eyes and it shows that they don't respect or really give a **** about their fans.  They let this huge topic just keep piling up with posts without any update as their customers get more and more agitated.  I know for a fact that they can tell us a ballpark estimate of how long it's going to take to fix this issue or how much progress has been made and that would definitely calm people down and alleviate the tension that's been building in this topic since release.

Modifié par Hysler, 20 mars 2012 - 05:59 .

[m0gwa1]

For those of you having trouble understanding why this is a
problem...including Bioware.



Imagine going to your favorite steak place. In fact, one of the top steak
restaurants of the last 15 years. They've recently had a change in ownership
but the food is suppose to be just as good. Your hopes are very high.



You order your steak rare. You even splurge for the "special deluxe"
steak dinner since this is your favorite place. Then you notice the dinner no
longer comes with a standard baked potato. Instead, its "cheesy
southwest" potatoes. You think eh, might be okay. They are just trying to
appeal to a bigger audience is all.



Your steak comes. Its medium well. And the cheesy SW potatoes? They are okay at
first but quickly boring. This has never happened before. What do you do? Eat
it anyway? It's not what you ordered or expected but its "edible".
Then again, you paid a lot and this is/was one of the most respected restaurants
around.



You send it back. The waiter appears and says that they are "aware"
of the situation and working on it. You are disappointed but willing to wait.



2 hours go by. No steak. No waiter either. He hasn't stopped by at all to see
how you are doing or give you a status update. You notice others around you
also waiting, and also unable to flag anyone down. It seems they won't even
acknowledge any of you.  You've already
paid...So what would you do?



Does this make sense now? This is how we feel, upset and disappointed. Would
you demand your money back? Would you ever go back to that restaurant? This is
the point we are at now. Even if your steak came now...it would no longer be
enough.

Modifié par m0gwa1, 20 mars 2012 - 06:16 .

[MrNiceguy976]

Awesome analogy!

Now if Bioware could actually SEE and CONSIDER that analogy...

[Rudy Lis]

MrNiceguy976 wrote...

Awesome analogy!

Now if Bioware could actually SEE and CONSIDER that analogy...

Second that! As an analogy guy I give you huge round of applaud. And I'm serious right now.

[Sabliesus]

it has been 2 weeks already.............................my hopes are dying

[JBauer24Tactics]

Great analogy indeed.

Chris dude if you are listening- you need to communicate now.

[Rudy Lis]

Sabliesus wrote...

it has been 2 weeks already.............................my hopes are dying

Hope is the first step on the road to disappointment, although some says that hope dies last.

JBauer24Tactics wrote...

Chris dude if you are listening- you need to communicate now.

And what you expect from him? It's been two weeks, no response, no patch, nothing. I think it's very clear communication.

Modifié par Rudy Lis, 20 mars 2012 - 07:30 .

[Hellebore5000]

Finally broke down and tried to figure out the player fix.

On some angles... ITS ME!! at other angles.. WHO IS THAT

Modifié par Hellebore5000, 20 mars 2012 - 08:11 .

[DanTheMilkman]

JBauer24Tactics wrote...

Great analogy indeed.

Chris dude if you are listening- you need to communicate now.

2nd it as well

[IPraetoriaNI]

How did the game even released with such a bug? And yeah, 2 weeks since release, still no solution...

http://goo.gl/oZ9A8

Modifié par IPraetoriaNI, 20 mars 2012 - 08:35 .

[olly_ryles]

I 3rd and 4th the analogy! Please Bioware - give us some bit of info... if not just to say no... put us out of our misery.

[Quigonquinn]

Guys I'm sure by now Bioware are considering this a real issue. Yes its strange that not one dev realised/worried about this aspect, but the fact that there has not been another response from Chris yet is because hopefully they are busy on a patch.

I too screamed abuse at my monitor in disbelief and at one stage lost faith in such a great franchise, but I'm sure they're on it. 

This is their first major stuff up after all.

Modifié par Quigonquinn, 20 mars 2012 - 08:41 .

[Kertsang]

DanTheMilkman wrote...

JBauer24Tactics wrote...

Great analogy indeed.

Chris dude if you are listening- you need to communicate now.

2nd it as well

Your analogy needs one minor addition...before you get a chance to order your rare steak, the waiter gives you a small speech on why steak tastes better well done and why you should in fact order it well done.

Everything I have read thus far has told me one thing: Bioware, under pressure from EA most likely, rushed the game to meet the March 6 deadline. The result? A broken face import system, alongside a host of other problems that people are up in arms over, such as this supposedly sub par ending (I say supposedly because I'm not playing till I have my Shepard back).

A lot of these problems, including the day one DLC and the very suspect practice of using real money to buy random unlockables, stink of EA's claws trying to milk a respected franchise of as much profit as possible.

[kj0600]

Still waiting. Strange thing happened, my ME1-ME2 character worked in ME3 until I finished playing that character in ME2. As soon as I did that it wouldn't recognize the face import anymore. (I should have wrote down the face code while it was working.) Still though, I hope this problem is fixed soon.

[res27772]

Y'know, the longer this wait goes on the less likely it is they'll do anything about it - they're hoping we'll get get so fed up of waiting we'll give up, then they won't have to do anything.

Fat chance. I've had issues with games before, but I've never been so emotionally invested in a game in my life, and I know I won't let this slide - such a shame it's happened on what I believe is Bioware's flagship game series. (And I'm refering to all the issues with this game here, not just the import problem)

[rapchill]

DOCTOR CHA0TICA wrote...

Like I said, I had no problems at all with the import function.....

"Oh good for yooou~...and how was it?!"

Where's Christian Bale when you need a quick and pointed comment?

If you didn't have to problem, great for you. But why are you constantly commenting on this thread about your fortune with a lot of angry and frustrated people?

[ThinkIntegral]

Kertsang wrote...

Everything I have read thus far has told me one thing: Bioware, under pressure from EA most likely, rushed the game to meet the March 6 deadline. The result? A broken face import system, alongside a host of other problems that people are up in arms over, such as this supposedly sub par ending (I say supposedly because I'm not playing till I have my Shepard back).

I too believe this has EA's hand or upper management.  The amount of bugs speaks completely of a rushed product.  Quite probably because of the addition of multiplayer which pushed the release date back.

[vahnfox]

As an update, guys, I have since returned ME3 for a full refund from EA, and have no plans to purchase it again until this is resolved. And something tells me it won't be.

I'm more than disappointed in Bioware and EA. I'm downright disgusted.

Let me explain:

EA Support, specifically, has been more ugly with me than any other customer service representative provider I have EVER EVER EVER have the displeasure of dealing with, and I happen to be an extremely cordial and understanding person.
When I called about my issues with Mass Effect 3 (there were several, this being key), instead of being assuaged or offered some free Bioware points, DLC, anything, I was told I could be given a full refund.

For those of you who haven't taken Customer Service 101 (I have):
1) You NEVER offer the customer their money back immediately. First, you try to fix their problem. It makes them feel insulted if you don't even try.

2) Don't note in your FAQ that you don't offer refunds and then offer a refund. It is hypocritical, and it makes you look like a complete two-faced worm. People will stop trusting anything you say.

3) BEFORE you offer a refund, you offer some kind of OTHER form of compensation.
Psychologically, when you say "Here is a refund right away" the customer is hearing "We don't need or want your money." It is an insult.
If you offer something smaller as compensation, like DLC, or a free small game, or Bioware Points, or an upgrade to a Collector's Edition, what you say to the customer is "We really like you and we want you to play our game. Here's some things for free to make you feel better."
Not only do you keep the original $60-$90 the person spent on the game (sans a measly $10-$30 difference for whatever DLC you handed them), but you may gain back some loyalty by encouraging them to enjoy the product they purchased, and from there lead to them actually want to spend MORE money on your company instead of LESS.

That being said, furious, I took the damn refund, and I'm not particularly in the mood to give EA or Bioware any more of my money, nor will I be for some time, unless something really changes in this equation.

Honestly, guys, what the ****? Hire someone capable, Jesus Christ.

I'll be reposting this in an alternate forum post and emailing EA about this.

Modifié par vahnfox, 20 mars 2012 - 10:22 .

[Inquisitor Recon]

Still waiting, this sucks.

[DanTheMilkman]

vahnfox wrote...

As an update, guys, I have since returned ME3 for a full refund from EA, and have no plans to purchase it again until this is resolved. And something tells me it won't be.

...

I'll be reposting this in an alternate forum post and emailing EA about this.

Nice! Taking real action! When EA and BioWare start to see literal refunds like this, they will actually do something about the problem because it's hurting their wallets 

[rapchill]

vahnfox wrote...

As an update, guys, I have since returned ME3 for a full refund from EA, and have no plans to purchase it again until this is resolved. And something tells me it won't be.

I'm more than disappointed in Bioware and EA. I'm downright disgusted.

Let me explain:

EA Support, specifically, has been more ugly with me than any other customer service representative provider I have EVER EVER EVER have the displeasure of dealing with, and I happen to be an extremely cordial and understanding person.
When I called about my issues with Mass Effect 3 (there were several, this being key), instead of being assuaged or offered some free Bioware points, DLC, anything, I was told I could be given a full refund.

For those of you who haven't taken Customer Service 101 (I have):
1) You NEVER offer the customer their money back immediately. First, you try to fix their problem. It makes them feel insulted if you don't even try.

2) Don't note in your FAQ that you don't offer refunds and then offer a refund. It is hypocritical, and it makes you look like a complete two-faced worm. People will stop trusting anything you say.

3) BEFORE you offer a refund, you offer some kind of OTHER form of compensation.
Psychologically, when you say "Here is a refund right away" the customer is hearing "We don't need or want your money." It is an insult.
If you offer something smaller as compensation, like DLC, or a free small game, or Bioware Points, or an upgrade to a Collector's Edition, what you say to the customer is "We really like you and we want you to play our game. Here's some things for free to make you feel better."
Not only do you keep the original $60-$90 the person spent on the game (sans a measly $10-$30 difference for whatever DLC you handed them), but you may gain back some loyalty by encouraging them to enjoy the product they purchased, and from there lead to them actually want to spend MORE money on your company instead of LESS.

That being said, furious, I took the damn refund, and I'm not particularly in the mood to give EA or Bioware any more of my money, nor will I be for some time, unless something really changes in this equation.

Honestly, guys, what the ****? Hire someone capable, Jesus Christ.

I'll be reposting this in an alternate forum post and emailing EA about this.

I'm finding this quite ironic. The very stance EA is taking and the comments and feedback people have given about their customer support seems to replicate the very franchise they bought the rights to, and so up-frontly endorse. Renegade EA is currently at 100%...worst possible outcome predicted.

That's not to say I'm hopeful for a patch. But I think BioWare's hands are tied. As someone mentioned in a previous page - I'm not going to trudge through them all to find the quote - this is a small slice of a bigger corporate pie. EA are "The Man" and BioWare are the slave, and we are the pions. I honestly believe BioWare feel **** about this, and EA just doesn't give two ****s while they roll around in their capital profit...

[Major Crackhead]

I tried importing a face MADE in ME2, and even that didn't ****ing work!

Screw you Bioware. No more preorders for you, jackasses.

[cl4ym4n1337]

EvilCecil4th wrote...

I tried importing a face MADE in ME2, and even that didn't ****ing work!

No idea what your problem is... putting my ME2 facecode into ME3 worked perfectly fine.




NOT. <_<

This is beyond ridiculous.

Modifié par cl4ym4n1337, 20 mars 2012 - 11:25 .