8899 réponses à ce sujet

[RealStyli]

Clarian wrote...

I've had a CSR say "I acknowledge your concern."  But that's a long way from a dev saying "Yes, we agree that this is a defect."  They haven't said that yet.

The headline of the article I linked to in my precious post (click on "How did I miss this?")

computerandvideogames.com wrote...

BioWare has issued a statement to confirm its working on a fix for Mass Effect 3's troubled character importing feature. 

[StMalk]

rapchill wrote...

Something's telling me awareness isn't the issue. This is a time vs. ability gig now. They're either knee deep in code trying to figure out where they went wrong, or they're knee deep in recoding how the face imports. Then again, the alternative is that they're knee deep in PR ball****...

It's not a code that causes a problem. It's meshes, 3d models that were made different and that makes matching of faces impossible. 

[Clarian]

RealStyli wrote...
The headline of the article I linked to in my precious post (click on "How did I miss this?")

The first sentence of the article you linked: 

"It seems a significant number of users who attempt to load in Mass Effect 2 save files are getting an error message declaring the game's inability to import their character's custom face."

I'm not getting an error message.  But, like many people, my Sheps look like completely different people from ME2 due to missing assets, the meshes being significantly altered so that face shapes are a lot different, etc.

They haven't said anything about fixing that.

[cheezbaalz]

Can someone give me an update, if you have the time please. Just if we have heard anything new from bioware other than "were working on it"

[Nosvertu]

It's absurd that they would make the face-meshing different when they had to know that would cause import-errors. Surely they didn't think everyone would be content with remaking the face? I tried the best I could, but some options simply aren't the same, and every expression my "new Shep" makes drives me mad - and as such, I refuse to play the SP campaign until this is fixed. Two weeks later, and the wait is comparably maddening - especially with all these people complaining about the ending, when I haven't even really started the game.

[AGoodGeek]

StMalk wrote...

rapchill wrote...

Something's telling me awareness isn't the issue. This is a time vs. ability gig now. They're either knee deep in code trying to figure out where they went wrong, or they're knee deep in recoding how the face imports. Then again, the alternative is that they're knee deep in PR ball****...

It's not a code that causes a problem. It's meshes, 3d models that were made different and that makes matching of faces impossible. 

if the meshes are the problem that just makes this whole situation more rediculous.  How can they go with new meshes/models and NOT anticipate or test for compatibility issues?  I really want to know how the heck something like this slipped testing.  Oversight? Laziness? Ignorance?  The lack of communication is borderline hubris.  They've already made money on us but we're stuck with the broken game.  I can almost hear someone in EA upper management saying "What are they gonna do? Return the game?"

[Mingolo]

RealStyli wrote...

Apparently, they said on day one that they were working on a fix for the import issue... How did I miss this? That was March 6th and no update since the 9th on this thread.

Hey, Chris, we know you said you were listening but could you please just update the post to tell us where the "fix" stands or if it's even possible?

You can find and article, posted on March 2nd, buried in the EA site technical support section, saying that "some faces will not import into ME3" and that you have to recreate them from scratch. It has been linked multiple times in this thread.

They knew about the issue long before release, but kept it quiet.

Modifié par Mingolo, 20 mars 2012 - 05:16 .

[ArthurBDD]

What I don't get is how come the new meshes are a problem with ME1 faces but not ME2 faces.

Surely a fix would just be to use ME2's subsystem to import the ME1 face, analyse it, generate a code from it, and then use that code to make the ME3 face?

[Emphyr]

I posted this in the Hold the Line->

Hello liners.
Sorry for my English  i am dutch)

I also want (again) to state that many many many gamers still are not in this line. They are still waiting ( 14 days now) for a fix from Bioware that let them import the face of the shepard they are used to in ME1 and ME2. The majority of them didnt play yet !!!

Because this topic is also on how Bioware responds to there fans...... WELL the fans that were with them from day 1 and bought Me1 and giving Bioware the chance to devellop ME 2 and then Me3 are still in the cold!

It was Chris Priestly from Bioware that gave them all hope in creating a topic that Bioware would look into the Face import Bug and that topic has 60k views and more then 200 lines now.

Ppl there are loosing their patience., They feel betrayed by Bioware espacially because they think (me included ) that there is no way the Beta test team could have missed this Bug.

Let all off you that could play the game and do not agreee with the endings also think on this HUGE group of old time ME1 ME2 players that STILL are not able to play ME3 with the Commander Shepard they are used to play with.

Please sympathize with all that Shepards also!

And still NO WORD at all from Bioware about this since the opening of that topic 14 days ago.

This does really upset many many many many of them ( Including me)

Personally in no way Bioware can defend this in my opinion! Its the group ME1 players from day 1 of Me1 that all are having problems now...

Bioware could at least update them and apologize!

Now dont say well play a default shep.. I did that.. It was not fun at all.
Nicole Shepard is a level 50 in me 1 and Level 30 in Me 2 Adept! and it is she that must do Me3. Not a default complete stranger!

and PS Bioware gave us a fan made solution , but that doesnt work on a majority of the faces that should be able to be imported in ME 3.

The way Bioware is now supporting this group just is ......... ( i better not type any further)

Modifié par Emphyr, 20 mars 2012 - 05:27 .

[Clarian]

ArthurBDD wrote...
What I don't get is how come the new meshes are a problem with ME1 faces but not ME2 faces.

They are a problem with the ME2 faces.

[ArthurBDD]

Oh god why.

How on Earth did QA miss this?

[Mingolo]

ArthurBDD wrote...

What I don't get is how come the new meshes are a problem with ME1 faces but not ME2 faces.

Surely a fix would just be to use ME2's subsystem to import the ME1 face, analyse it, generate a code from it, and then use that code to make the ME3 face?

The problems are basically this:

1. The slider positions in the character creator stand for variables in ME's internal face morpher. Each slider position has a set of variables associated with it, that the game uses to create the face. The values of these variables change from game to game though (an ME2 slider position may have different variable values for the exact same slider position in ME1, resulting in a slightly different face from the same slider position). How ME2 handled this, was instead of copying the slider positions for your character, it ignored them and actually directly copied the internal variables that you can't see, resulting in the exact same face (this was also the reason your ME1 character had no face code and couldn't be modified if you accepted the imported face, there was no equivalent for your character's face in the ME2 character creator, as it is with the ME3 character creator as well). ME3, however, does this completely different. Instead of copying the variables directly, it's lazy and only looks at the ME2 face code and gets the slider positions (ignoring that ME1 faces have no face code, thus the error message many get), and ignoring the very innaccurate results that you get doing that (which they were aware of, since ME2 worked around this).

2. Many textures and meshes have been changed (notably, the eyes, many eye shapes look completely different, especially for femsheps, many hair styles also look completely different from before) and others completely removed from the character creator (as with many hair styles).

ArthurBDD wrote...

Oh god why.

How on Earth did QA miss this?

They didn't, you can find an article in EA's support site speaking about the issue, last modified on March 2nd. They just thought it was an acceptable bug to release the game with.

Modifié par Mingolo, 20 mars 2012 - 05:42 .

[ArthurBDD]

Yeaaah... very very glad I kept hold of my money there.

[nhk3]

Well, with a bit of tinkering after using the mass effect tools I got pretty close to my original, it looked better ingame btw. So I went with it and after a while didn't bother me at all. Can't say it's perfect though. Really wish there was a patch or something.

On another note, to everyone who's still waiting for the face import bug fix - wait 'till you get to the ending.

[Emphyr]

Clarian i posted your picture in Hold the Line.
So in that line also the face import bug will be issued to EA/Bioware there.

Take Care

[Chrischn89]

Clarian wrote...
attention****2.jpg

Dude... you couldn´t even last 20 hours without posting your miserable fail of a Shepard... and hell I´m not talking about your ME3 import Shep, I´m talking about your ME2 face!

Stop attention whoring with your butt-ugly Shep and use an easy-to-ignore link if you reply to someone!

Emphyr wrote...

Clarian i posted your picture in Hold the Line.
So in that line also the face import bug will be issued to EA/Bioware there.

Take Care

Oh god... it´s spreading out...

Modifié par Chrischn89, 20 mars 2012 - 05:46 .

[Clarian]

Emphyr wrote...

Clarian i posted your picture in Hold the Line.
So in that line also the face import bug will be issued to EA/Bioware there.

Take Care

Thanks...yeah, anyone who wants to post those anywhere else, feel free!

[Emphyr]

Chrischn89 wrote...

Clarian wrote...
attention****2.jpg

Dude... you couldn´t even last 20 hours without posting your miserable fail of a Shepard... and hell I´m not talking about your ME3 import Shep, I´m talking about your ME2 face!

Stop attention whoring with your butt-ugly Shep and use an easy-to-ignore link if you reply to someone!

Emphyr wrote...

Clarian i posted your picture in Hold the Line.
So in that line also the face import bug will be issued to EA/Bioware there.

Take Care

Oh god... it´s spreading out...

Thanks for your Input! Higly appreciated.
Its always nice to have a Troll aboard.

[Emphyr]

ArthurBDD wrote...

Yeaaah... very very glad I kept hold of my money there.

Exactly and that is the ugly thing... EA/BW  KNEW!  first get our money.. and then when thay have it declare that there is a problem.

Its UGLY and mean marketing!

[Clarian]

Chrischn89 wrote...
Dude... you couldn´t even last 20 hours without posting your miserable fail of a Shepard... and hell I´m not talking about your ME3 import Shep, I´m talking about your ME2 face!

True...but Bioware has now gone two weeks without any word on that issue.

There's one sure-fire way to stop me...get them to say something!

[Emphyr]

nhk3 wrote...

Well, with a bit of tinkering after using the mass effect tools I got pretty close to my original, it looked better ingame btw. So I went with it and after a while didn't bother me at all. Can't say it's perfect though. Really wish there was a patch or something.

On another note, to everyone who's still waiting for the face import bug fix - wait 'till you get to the ending.

On the other hand... ppl are now aware. they can fully play the game and stop it before the final and create their own ending in their head and will not be so dissapointed in it as 95% of the players are.

I cant give spoilers here , but for you that do play...

Dont play the Final.

[Emphyr]

Clarian wrote...

True...but Bioware has now gone two weeks without any word on that issue.

There's one sure-fire way to stop me...get them to say something!

Hold the line in this topic also!

Put pressure on EA/BW

I agree with you Clarian

Take Care

[massblacker]

Clarian wrote...

ArthurBDD wrote...
What I don't get is how come the new meshes are a problem with ME1 faces but not ME2 faces.

They are a problem with the ME2 faces.

I understand how little you think your ME3 character looks from your ME2 character, but you don't need to link to your pictures in almost every post...  We get it.

I'm in the same boat as nearly everyone else here.  My ME3 Shep looks nothing like my ME1 & ME2 NG+ character aside from the fact that both are male...  Honestly, there are zero similarities.

The rest of this post is addressed as an open letter to Bioware.

I'm really trying to give Bioware the benefit of the doubt because I have really enjoyed their games, particularly the Mass Effect series up to this point.  I do not understand why the game was released with this problem.  It gives the impression that the game was rushed!  I'd MUCH rather wait longer for a great game than get an inferior and hastily packaged (last?) game to an amazing series.  Since it was released with problems, I understand the patching process takes a while.  I understand it has to go through certification.  I understand you (Bioware and/or EA) want to fix as many problems as possible within a single patch.  This will undoubtedly take a while.  Truly, you owe it to the Mass Effect fans to get a fix for the character import out ASAP regardless of other issues which need to be fixed.

I'm also upset though that there haven't been more frequent updates even if they're just one-liners like "Hey guys, we appreciate your patience and we're hoping to provide a more substantial update in a week or two."  At least then we'd feel like we're being included in this topic and not ignored.  We don't need specifics, although that would endear you to us even more.

I won't even address the game's (or series') ending(s) at this point as I and many others are unable or unwilling to complete the game without "our" Shepards.

For such a popular and well received series I would love for there to be other Mass Effect games.  Since this was conceived of as a trilogy, don't add more games in the trilogy.  That just cheapens the experience.  If you folks do make more games, just use the established universe and lore, without trying to fit Shepard into it.  A prequel involving Anderson would be fun.  Something to do with the First Contact war would be neat.  I'm sure I don't speak only for myself in saying I really enjoyed the whole galactic setting you've created.  We would love to see more but, with respect, don't @#!$ it up if you do continue to make games set in the same universe.  <_<

Modifié par massblacker, 20 mars 2012 - 07:22 .

[Silicon Drifter 82]

Bioware apparently has an F rating with the Better Business Bureau according to an earlier thread

[Clarian]

massblacker wrote...
I understand how little you think your ME3 character looks from your ME2 character, but you don't need to link to your pictures in almost every post...  We get it.

Until Bioware says that they get it...I'll keep posting.