8899 réponses à ce sujet

[weremutt]

Chris Priestly wrote...

Ok, I have what I hope is some good news.

We have fixed the issue of faces not correctly importing into Mass Effect 3. It will be included as part of the next Mass Effect 3 patch.

The not completely good news is that I do not yet have a confirmed date for when the patch will be available. A new patch gets heavily tested by BioWare, EA, Microsoft and Sony before it can be released to the public. We all want to be sure that it fixes the issues it is supposed to fix and doesn't start any new issues (this is called testing or certification testing ). If a patch fails during testing, it is sent back, fixed again and retested until it passes. Then it is released to gamers. Until we know that the patch has passed certification testing, I don't want to give even a rough idea of the date, to prevent disappointment should it need further testing.

So I'm sorry I don't have the full answer you all want and are waiting for yet. When I can give you the date when the patch will be available I will.

I'm editing the OP to reflect this info as well.

Thank you for the update Chris! I hope this patch comes out soon. I enjoy the game and I was wondering if there is an email address that I can email my praise for the game and questions or reccomendations for future DLC for the Game?

Thanks!

[NinjaRican]

Hip hip!!!

[Ross42899]

Sounds good. Thanks for the update.

[The Invisible Commando]

THANK YOU!

This is all I ever asked for. News that you fixed it. My Shepards thank you. I feel a greater sense of closure. This is the first step in making amends to your customers. I never been so vocal about a video game issue ever. Its important that we continue our ME1 characters journey to its final conclusion. Holding off paid off.

Once again thank you finally for responding.

[DARKWUN]

Just finished the game and checking in to see when I could play with my more important Sheps whos faces I wanted to keep... this is AMAZING timing and news... thanks Chris

[Ragke]

NinjaRican wrote...

Hip hip!!!

Hooray!

[RHINOK 9]

about feckin time. Can't wait.

[your-friendly-noggin]

Between the NHS reform and GAME dragging Gamestation into administration hell with them, this is the only happy news of the week for me, but gosh darn it i'm as happy a bear in honey!

[Derbydog]

I sat down and watched my buddy play through the entire game, it really is incredible and I thought the ending was sheer genius, a true culmination of Mass Effect's main themes. In fact, it was so good, I may be willing to overlook this face import issue. Everybody gets one.

[Hysler]

Awesome! This is good news, thanks for updating!

[Psiward]

Interesting that an update was given less than an hour after my Twitter post apprising @masseffect of the situation in this thread.

Hope this fix is the one everyone's looking for and I tip my hat to you chris on bringing this news!

[Wado1]

THANK YOU!!! Just needed an update.

[Loegi]

Wow, this is really good news. Almost feel like dancing.

Now to hope it will get through those channels quickly enough.

Modifié par Loegi, 21 mars 2012 - 09:31 .

[JBauer24Tactics]

Good update. See how happy people become with you update them Chris?

We expected not to get specific dates, so I'm cool with that.

[fatalboss]

Chris Priestly wrote...

Ok, I have what I hope is some good news.

We have fixed the issue of faces not correctly importing into Mass Effect 3. It will be included as part of the next Mass Effect 3 patch.

The not completely good news is that I do not yet have a confirmed date for when the patch will be available. A new patch gets heavily tested by BioWare, EA, Microsoft and Sony before it can be released to the public. We all want to be sure that it fixes the issues it is supposed to fix and doesn't start any new issues (this is called testing or certification testing ). If a patch fails during testing, it is sent back, fixed again and retested until it passes. Then it is released to gamers. Until we know that the patch has passed certification testing, I don't want to give even a rough idea of the date, to prevent disappointment should it need further testing.

So I'm sorry I don't have the full answer you all want and are waiting for yet. When I can give you the date when the patch will be available I will.

I'm editing the OP to reflect this info as well.

ABOUT TIME.

[KrazyKiko]

If you need a tester, I'm game.

[Quizlibet]

Psiward wrote...

Interesting that an update was given less than an hour after my Twitter post apprising @masseffect of the situation in this thread.

Hope this fix is the one everyone's looking for and I tip my hat to you chris on bringing this news!

Given that essentially EVERYONE in this thread twittered/contacted bioware and @masseffect I'd say it's more "coincidental" than "interesting".

[res27772]

Thanks for the update on the fix - hopefully it'll do what it says on the tin instead of just removing the error message. Sorry for being a bit skeptical, but I don't think anyone can blame me.

Just hope it's released sooner rather than later.

[The Invisible Commando]

Before I go, I should also thank everyone who brought this to Bioware's attention with Websites, Twitter and this thread. Let them know this was important to us, worth fixing and could even boost sales. I will keep here to see how the ending DLC is coming along, but at least this battle is won. Thanks to the community as well and looking forward to playing single player.

[fruton]

Guess it's time to stop playing again Only 4 hours in hehe

Thanks for the update Chris, but any chance of not leaving us in limbo so long again please? It kinda felt like we'd been forgotten about there. Just a quick note saying your still on top and what stage you guys are at every couple or three days would be amazecakes.

[wombat_stalker]

/salute

Thanks for update. Waiting for patch-integrity checks is fine with me.

[torgoservo]

The update is VERY much appreciated. I would preferred more frequent and detailed updates in the future for note, as a simple update on it weekly or so for such things would make everyone (including yourself, retail sites that have to handle returns and even customer review sites for the games given some of the actions by people with such issues as a result at the lack of any information whatsoever) a much, MUCH happier camper.

I find the wait time between information still to be unreasonable and as such I can't rejoice in it per se, as it's what should be expected instead of praised imo, but late is better than never and I'll simply hope BW learns a few lessons for the future on it. If there's any delay or announcement on the patch or anything happens with it on this or any other game in the future.... please, for all our sakes, inform us*.

*and then keep us informed at some sort of reasonable interval 

Modifié par torgoservo, 21 mars 2012 - 09:43 .

[Ice Cold J]

Thanks C.P.!!!

[HunLevente]

The Invisible Commando wrote...

Before I go, I should also thank everyone who brought this to Bioware's attention with Websites, Twitter and this thread. Let them know this was important to us, worth fixing and could even boost sales. I will keep here to see how the ending DLC is coming along, but at least this battle is won. Thanks to the community as well and looking forward to playing single player.

Let's just wait for the patch before you speak of victory.

[ThinkIntegral]

The Invisible Commando wrote...

Before I go, I should also thank everyone who brought this to Bioware's attention with Websites, Twitter and this thread. Let them know this was important to us, worth fixing and could even boost sales. I will keep here to see how the ending DLC is coming along, but at least this battle is won. Thanks to the community as well and looking forward to playing single player.

Don't go just yet. We don't know for a fact if it'll fix the look versus just properly issuing a face code for ME3 to interpret.  Until then the battle isn't over.