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Issue importing faces into Mass Effect 3 Updated March 21


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#551
obie191970

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WhiskeyKnight wrote...

Same error here, when trying to import an ME1 Shepard. Desperately wanting to play the game, I spent about an hour recreating my Shepard's face in the character editor. I even popped in ME2 and took reference pictures to work off of.

Fairly happy with the results, I started playing, and at first it looked pretty close. As the game continued however, I couldn't shake the feeling that I was playing with an impostor. It became very distracting. Every cutscene, every dialoge option, every time I saw my character, I was pulled out of the experience. I could no longer focus on the story, instead I was focusing on the stranger at the heart of it.

It really is shocking that Bioware shipped the game without fixing this. From the beginning, cross-game continuity has been at the core of Bioware's philosophy for the Mass Effect franchise. It's the one feature that really set the series apart from anything that had come before. To suddenly abandon that ethos isn't just a disappointment to the company's most longterm fans, it's a repudiation.


It seems like we went through the same levels of frustration in an exact manner last night.  I thought close enough would be good enough after spending an hour and a half with the CC, but as I kept on playing I was getting more and more critical of the experience.  I was no longer playing with Shepard, I was playing with his long lost brother.

#552
ratzerman

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WhiskeyKnight wrote...
As the game continued however, I couldn't shake the feeling that I was playing with an impostor. It became very distracting. Every cutscene, every dialoge option, every time I saw my character, I was pulled out of the experience. I could no longer focus on the story, instead I was focusing on the stranger at the heart of it.

It really is shocking that Bioware shipped the game without fixing this. From the beginning, cross-game continuity has been at the core of Bioware's philosophy for the Mass Effect franchise. It's the one feature that really set the series apart from anything that had come before. To suddenly abandon that ethos isn't just a disappointment to the company's most longterm fans, it's a repudiation.

My exact experience. My exact sentiment.

#553
dpgimenez

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I did all the work to get a facecode for my 2 Shepards. The problem is, no matter how hard I try, the eyes and the brow that I used in ME1 don't exist in ME3. There is nothing I can do. In the first cutscene, my Shepard is so ugly that I have to shut the game.

The graphics in ME2 were fantastic, the options to customize you Shepard too. Why change what was not broken? That is something you don't do. There is no excuse, no explanation possible. They started the development of the third game throwing away ME2? Obviously not. I can't think in a way to justify this, not alone that they had to face the same problem in ME2 and it was just fine.

I don't need updated textures, just copy the complete model of my Shepard from ME2 to ME3, as it is. The engine is the same. The textures in ME3 faces are exaggerated, to say the least, with too much wrinkles and spots.

I want to play the game so badly. It would have been much more respectful just delaying the release.

#554
1490

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obie191970 wrote...

It seems like we went through the same levels of frustration in an exact manner last night.  I thought close enough would be good enough after spending an hour and a half with the CC, but as I kept on playing I was getting more and more critical of the experience.  I was no longer playing with Shepard, I was playing with his long lost brother.


I've said this several times now: you can always tell a celebrity from a celebrity impersonator.   For the last couple years, people are always telling me I look like Robert Pattinson (yes, the Twilight guy), but if I walked up to you and said "Hi, I'm the actor Robert Pattinson," you'd laugh at me.  There are a lot of people who look alike in this world, and we humans can detect very subtle differences in facial structure to distinguish them.  Looking "almost like" is still light years away from being "the same."

#555
1490

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dpgimenez wrote...

I did all the work to get a facecode for my 2 Shepards. The problem is, no matter how hard I try, the eyes and the brow that I used in ME1 don't exist in ME3. There is nothing I can do. In the first cutscene, my Shepard is so ugly that I have to shut the game....


Ditto. I tried remaking my Shepard the best I could, but there are options like the eyebrows, eyes, and nose that aren't there anymore, so I can hardly get close. I spent an hour comparing to a digital photo of his ME2 self to try to approximate, but he still looks like he got beat in the face with a meat mallet.

#556
PupSup

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WhiskeyKnight wrote...

Same error here, when trying to import an ME1 Shepard. Desperately wanting to play the game, I spent about an hour recreating my Shepard's face in the character editor. I even popped in ME2 and took reference pictures to work off of.

Fairly happy with the results, I started playing, and at first it looked pretty close. As the game continued however, I couldn't shake the feeling that I was playing with an impostor. It became very distracting. Every cutscene, every dialoge option, every time I saw my character, I was pulled out of the experience. I could no longer focus on the story, instead I was focusing on the stranger at the heart of it.

It really is shocking that Bioware shipped the game without fixing this. From the beginning, cross-game continuity has been at the core of Bioware's philosophy for the Mass Effect franchise. It's the one feature that really set the series apart from anything that had come before. To suddenly abandon that ethos isn't just a disappointment to the company's most longterm fans, it's a repudiation.

Articulate, polite, and accurate.  Exactly how I feel.

#557
BDelacroix

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I received 2 copies late in the evening. Installed on mine and my wife's computer. When importing I ran into the problem of the face from ME2 not being able to import. So, she not wanting to have to work through it herself, waited until I went through the process. Which, I might add worked. I used the process of making a YAML file on the supplied web link. Then had to manually adjust the sliders to the settings indicated in the output. Only the hair didn't come out right, but I found a color close enough.

So, she finally got around to importing and had absolutely no problem at all. Her face imported without an issue.

There was an update that ran some time after I installed the two copies. After I started the game but before she started it. I don't know if that update "fixed" the issue or if it is just the case she is lucky and I was not.

The gist of the story is, this face import problem may not happen to you.  If it does, the web link work around does work. Forget about the long instructions using a save game editor and what not.

Modifié par BDelacroix, 07 mars 2012 - 04:28 .


#558
TowMartinez

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Exactly ... if we wait for the patch. The Xbox does not have to edit

#559
Haron50

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a patch for fix this?

People:fix the faces imported!!!

Bioware:ah yes,facecodes....

This need a patch urgent!!

#560
Mirajin

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I hope this is fixed by April when my girlfriend gets home. She will be pretty ticked that she has to recreate her Shepard. I don't mind so much, re-creating a face doesn't take too long. My only complaint is that something seems....different about this CC. Like it was less customizable that the prior two games somehow.

#561
DOCTOR CHA0TICA

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Seeing as release was pushed back...this should have been noticed...not after release.... I wanna play as "my" Shepard! Not the one created for all the adverts....

#562
1490

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Haron50 wrote...

a patch for fix this?

People:fix the faces imported!!!

Bioware:ah yes,facecodes....

This need a patch urgent!!


Us: Bioware, our Shepards' faces won't import!"

Bioware: Ah yes, "facial imports": we have dismissed those claims.

Modifié par 1490, 07 mars 2012 - 04:31 .


#563
DOCTOR CHA0TICA

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dpgimenez wrote...

I did all the work to get a facecode for my 2 Shepards. The problem is, no matter how hard I try, the eyes and the brow that I used in ME1 don't exist in ME3. There is nothing I can do. In the first cutscene, my Shepard is so ugly that I have to shut the game.

The graphics in ME2 were fantastic, the options to customize you Shepard too. Why change what was not broken? That is something you don't do. There is no excuse, no explanation possible. They started the development of the third game throwing away ME2? Obviously not. I can't think in a way to justify this, not alone that they had to face the same problem in ME2 and it was just fine.

I don't need updated textures, just copy the complete model of my Shepard from ME2 to ME3, as it is. The engine is the same. The textures in ME3 faces are exaggerated, to say the least, with too much wrinkles and spots.

I want to play the game so badly. It would have been much more respectful just delaying the release.


I agree!! 

#564
Kub666

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At the risk of repeating myself, I can't believe nobody on the team played both ME1 and 2 with the same Shepard. The only other explanation is they knew about the issue but did not care too much, as their prime target are console people who did not play ME1 at all.

#565
Violins77

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I kind of agree with what you guys said. It is really weird that Bioware didn't catch that in beta testing, and this is alienating their longest running fanbase....

Also, just wanted to mention this, my Shepard is actually not loading anything face related, it just gives me an error saying "could not import face data" or something like that (I'm at work so I don't have the exact words). I'm sure this is related...

#566
Darth Pastor

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i was really excited to play this game. but was so mad that my face wouldn't import i really just didn't want to play with any other face. will go back to Gears of War 3 until patch is available for download. have waited this long to get the game, guess i can wait a bit longer.

#567
HBC Dresden

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How long would a patch take? In two weeks, my university starts Spring Quarter and I won't be able to play ME3 then...

#568
TrueHD

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Pretty ironic how Clint Mansell's ME3 theme, "Leaving Earth," perfectly represents the frustrations of anyone who hasn't been able to import their Shepards. I can hear that loud electronic Reaper noise play when that import error message pops up on the screen.

Modifié par TrueHD, 07 mars 2012 - 04:57 .


#569
vahnfox

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dpgimenez wrote...

I did all the work to get a facecode for my 2 Shepards. The problem is, no matter how hard I try, the eyes and the brow that I used in ME1 don't exist in ME3. There is nothing I can do. In the first cutscene, my Shepard is so ugly that I have to shut the game.

The graphics in ME2 were fantastic, the options to customize you Shepard too. Why change what was not broken? That is something you don't do. There is no excuse, no explanation possible. They started the development of the third game throwing away ME2? Obviously not. I can't think in a way to justify this, not alone that they had to face the same problem in ME2 and it was just fine.

I don't need updated textures, just copy the complete model of my Shepard from ME2 to ME3, as it is. The engine is the same. The textures in ME3 faces are exaggerated, to say the least, with too much wrinkles and spots.

I want to play the game so badly. It would have been much more respectful just delaying the release.


I also was not able to use the facecodes to get an accurate Shepard. It just wasn't the same face. :( I feel your pain.

#570
Kankatsu

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gah! this is a let down, went to a midnight launch, come home then pop in all my collectors edition redeem codes, download the dlc. Then I finally go too start my game and this happens. Im really disappointed. And I cant for the love of me, even trying the whole moving my save and uploading and get code stuff, make my poor Shepard not look Asian. :(

Hopefully it wont take too long for them to fix this, and in the meen time i'll just have to play as this stranger iv created.

#571
Alchera7

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Ok so from what I can tell there are 2 major issues with Facial Importing.

1. ME1 save games (which have no face code in the savefile) that were imported into > ME2 are unable to be imported into > ME3. The story choices may transfer over, but the face is lost because Bioware never implemented a ME1>ME2 face code conversion process.

Notes: This problem existed way back in ME2, and still exists now. Once people import their ME1 save, they never get a facecode to write down on the squad screen, as it is totally left blank. This really should of been fixed in preparation for ME2>ME3 imports.

2. A bunch of ME 1 & 2 facial options/variables are totally missing from the character creator. While some options such as Femshep Eyes look nothing like the past 2 games.

Notes:  This is probably the most rediculous bug, because even if people manage to use the current workaround for the bug mentioned above; their Shepard won't look a thing like their first 2 Sheps because they will be stuck having different facial features. I think this bug should be top priority. If they can put back in the rest of the facial options, people will actually beable to have their old Shepard's back, until they fix this we are left with severley altered Sheps. And I refuse to play single player until this is FIXED.

Modifié par Alchera7, 07 mars 2012 - 05:09 .


#572
Mingolo

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WhiskeyKnight wrote...

Same error here, when trying to import an ME1 Shepard. Desperately wanting to play the game, I spent about an hour recreating my Shepard's face in the character editor. I even popped in ME2 and took reference pictures to work off of.

Fairly happy with the results, I started playing, and at first it looked pretty close. As the game continued however, I couldn't shake the feeling that I was playing with an impostor. It became very distracting. Every cutscene, every dialoge option, every time I saw my character, I was pulled out of the experience. I could no longer focus on the story, instead I was focusing on the stranger at the heart of it.

It really is shocking that Bioware shipped the game without fixing this. From the beginning, cross-game continuity has been at the core of Bioware's philosophy for the Mass Effect franchise. It's the one feature that really set the series apart from anything that had come before. To suddenly abandon that ethos isn't just a disappointment to the company's most longterm fans, it's a repudiation.


Wow, that describes my feelings exactly. I actually went through the long 9 step process to make the PC fix work for the Xbox, and thought I had it close enough (the face code is horrible, you need make some major adjustments after you use it, and there's many options either missing or changed in the ME3 CC)....but the more I played, the more the face kept bothering me and destroying my immersion, I just can't shake the feeling that it is not my Shepard. And now I don't think I can play anymore until this gets fixed.

Modifié par Mingolo, 07 mars 2012 - 05:04 .


#573
marcgravelballer

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I agree with Darth Pastor, some of us have been the same Shep(s) for almost 5 years now. I'm not going to play until the problem is patched.

#574
Grey21

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WhiskeyKnight wrote...

Same error here, when trying to import an ME1 Shepard. Desperately wanting to play the game, I spent about an hour recreating my Shepard's face in the character editor. I even popped in ME2 and took reference pictures to work off of.

Fairly happy with the results, I started playing, and at first it looked pretty close. As the game continued however, I couldn't shake the feeling that I was playing with an impostor. It became very distracting. Every cutscene, every dialoge option, every time I saw my character, I was pulled out of the experience. I could no longer focus on the story, instead I was focusing on the stranger at the heart of it.

It really is shocking that Bioware shipped the game without fixing this. From the beginning, cross-game continuity has been at the core of Bioware's philosophy for the Mass Effect franchise. It's the one feature that really set the series apart from anything that had come before. To suddenly abandon that ethos isn't just a disappointment to the company's most longterm fans, it's a repudiation.


I've been there as well...

It is rediculous and EAware deserves the full fury of the fanbase, unfortunatly Bioware fans are too forgiving..

For what it is worth, you should check this semi-solution: http://social.biowar...47811/3#9249327

I was able to create a facecode for my ME1 character who didn't have one through this method. The facial structure was almost spot-on, except the nose.

I then proceed to start a new ME1 import game in ME2 (note: part 2) and than enter the code. That way I could compare the face with how it should be in ME2. I was able to develop a code that had a face that looked 100% like my ME1 face in ME2.

I then entered this code in ME3 and it looked a little different but since it looked exactly the same as how the face should look in ME2 I am certain that not even Bioware could have done a better job (considering ME3's creator has less options).

So I can highly recommend the method from the link as a means to create a face that feels like it is your character's. I'm now happily playing the game without being annoyed.

#575
MarkcusD1

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obie191970 wrote...

WhiskeyKnight wrote...

Same error here, when trying to import an ME1 Shepard. Desperately wanting to play the game, I spent about an hour recreating my Shepard's face in the character editor. I even popped in ME2 and took reference pictures to work off of.

Fairly happy with the results, I started playing, and at first it looked pretty close. As the game continued however, I couldn't shake the feeling that I was playing with an impostor. It became very distracting. Every cutscene, every dialoge option, every time I saw my character, I was pulled out of the experience. I could no longer focus on the story, instead I was focusing on the stranger at the heart of it.

It really is shocking that Bioware shipped the game without fixing this. From the beginning, cross-game continuity has been at the core of Bioware's philosophy for the Mass Effect franchise. It's the one feature that really set the series apart from anything that had come before. To suddenly abandon that ethos isn't just a disappointment to the company's most longterm fans, it's a repudiation.



It seems like we went through the same levels of frustration in an exact manner last night.  I thought close enough would be good enough after spending an hour and a half with the CC, but as I kept on playing I was getting more and more critical of the experience.  I was no longer playing with Shepard, I was playing with his long lost brother.


These sum up how I feel. The release day was basically ruined for me. I'm very disappointed.