8899 réponses à ce sujet

[Da-Fort]

If the fix works for everybody then I'll eat my cat. HAT!
A shame it takes a lot longer for us to wait for the patch because of certification. I understand the reasons why but it stings like a bad curry.

Hopefully the patch will fix the face issue.


On an unrelated note. 230 pages? You guys really know how to flood a thread!

Modifié par Da-Fort, 22 mars 2012 - 04:40 .

[FemShep 4 President]

Some good news on this, at last. I don't mind if it takes a bit of time, but I hope this is a true fix, and not just giving us 'ME3 versions' of our ME1/2 faces.

I'll just play Halo Anniversary while I'm waiting.

Modifié par FemShep 4 President, 22 mars 2012 - 04:42 .

[xChangox]

TAK The Voyager wrote...

Glad to see the problem is fixed!

You have the patch aleady?

[DoctorEss]

I do tend to agree with people here, that PC should get the patch first, due to the fact that there's no hurdles to jump like there is with consoles. Patching the PC is easy, consoles, not so much. I believe Skyrim's PC patches hit first for the same reasons.

I still reiterate my statement from yesterday, that what would truly set all of us at ease, is to show some images. Show Bioware's own Shepards from ME1/2 in 3, so we know that it's being fixed in the way we all hope it will.

I'd hate to get my hopes up and find out that it's not going to be that way. I've grown very attached to all of my Shepards, especially my very first "main" Shepard, and if I can't play through ME3 with them, I honestly don't want to play it.

[Criterion89]

как я понимаю патч выйдет в виде title update для xbox?

[torgoservo]

To state some of this in a different way-

When an error like this occurs you can do things to achieve a customer forgiving the mistake or making them forget about it all together. By at least announcing that they'll be fixing the problem they've finally taken the necessary step to achieve some bit of forgiveness. Having the patch working and having some sort of mea culpa are all that remain, but as a mea culpa means they'd accept fault I can't see that happening. The problem is that despite how easy it would have been for them to achieve most of us forgetting about the problem all together they chose to willfully ignore that path. All that would have taken for me is some basic communication that they were doing about the problem and appreciated how difficult it was making things for some of their biggest fans as a result. What we got was hidden glances that it'd be a problem before release and then having it release to this nasty surprise followed by them only saying they were aware of it for 2-3 weeks post-release. Is it that hard to say, we're aware of it and are actively trying to fix it? Because that alone would have alleviated a lot of stress along with a progress report every week or so as it was going on instead of actively ignoring it and all the fans it's enraged. 

If you choose to forget how you were treated during this without the common courtesy of any actual, meaningful communication during an effective crisis then you deserve the results and treatment that will undoubtedly be coming later on once they realize how meaningless your problems truly are. Despite the fact that this bug effected their loyal customers, how many people outside of this thread even bothered to care or notice it as a significant issue? Very, very few judging by other forums, news stories, etc. If you don't hold them accountable in some fashion as their consumer base then you're asking to be taken advantage of at that point.

This is the first step towards achieving a potential forgiveness. This is not the final step and even if this patch works this comes nowhere near close enough to achieve forgetfulness on any level without a mea culpa statement that explains they know that their communication failed and a commitment not to allow it to do so again considering these forums are made for such things combined with actually putting it into effect on future issues of the sort. They can keep the DLC, customer service means a LOT more to me than whatever that's worth and they truly dropped the ball there on the most easily fixed of levels. I just hope they can get that straight and if nothing else that their customers hold them accountable for it going forward after such an experience. Judging by the responses though from each side, I question if that's the case. More is the pity.

Modifié par torgoservo, 22 mars 2012 - 05:34 .

[mybudgee]

I too, am skeptical that this will be a "kevlar-one-patch-fixes-all" patch

[StMalk]

Criterion89 wrote...

как я понимаю патч выйдет в виде title update для xbox?

Он для всего выйдет и для PC и для Xbox. 

[Foxhound2121]

You are awesome Chris. Thanks for taking this seriously and getting us a patch asap. This game was seriously unplayable for me without my original shepard. Mulitplayer and youtube videos have served me well and will continue to until the patch.

[MACharlie1]

I honestly think after this patch, people will still complain.

Recall that some textures (I'm looking at you eyebrow textures) have been modified and so seemingly minor things like where they are placed on the texture can easily screw with a specific Shepard look.

[MrNiceguy976]

Imagine the patch fixes it all and we have our Shepards back as well as a fixed Character Creator

#swag

[mybudgee]

I still dont get why it was impossible to keep the CC from ME2. Was NOT broken...why completely overhaul it?!?

[BaloogyMcBoy]

I think the best part about this update is that I no longer have to come to this forum so often, for a no spoiler subforum, there is an awful lot of talk about the ending and other spoilers... sigh sigh sigh...

[mybudgee]

I know...not cool people...some of us are waiting to use our REAL Shep for our 1st complete playthrough!

[zacgodbold]

It's nice to know that they actually came up with something.

[Corbinus]

tango jack wrote...

A patch in the pipeline thankyou!

1 of my shepards inported somehow but the other 7 did not so this is good news. 

Why on the Earth would you need 8 Shepards? Do you play each class and then a paragon\\renegade\\mix for every one of them?
You, sir or ma'am, a  true hardcore fan. I praise your determination. I made like 2 or three  and then I was bored...

[mybudgee]

I have 5 Sheps, waiting patiently on the patch. First into the fire- Female Liara loving renegade Vanguard badass Lolita Shepard
When? Soon...

Modifié par mybudgee, 22 mars 2012 - 06:19 .

[sic transit gloria mundi]

so when this patch will be out in a week or two, i'll finally be able to play me3. -- kinda feels like celebrating christmas in july though.

[kjir]

Chris Priestly wrote...

Edit: Update March 21

Ok, I have what I hope is some good news.

We have fixed the issue of faces not correctly importing into Mass Effect 3. It will be included as part of the next Mass Effect 3 patch.

The not completely good news is that I do not yet have a confirmed date for when the patch will be available. A new patch gets heavily tested by BioWare, EA, Microsoft and Sony before it can be released to the public. We all want to be sure that it fixes the issues it is supposed to fix and doesn't start any new issues (this is called testing or certification testing ). If a patch fails during testing, it is sent back, fixed again and retested until it passes. Then it is released to gamers. Until we know that the patch has passed certification testing, I don't want to give even a rough idea of the date, to prevent disappointment should it need further testing.

So I'm sorry I don't have the full answer you all want and are waiting for yet. When I can give you the date when the patch will be available I will.

Thanks, Chris. It's really good to hear that there's been some progress on this head-canon breaking bug.
I might just do another playthrough for this.

I might. 

Seriously though, good to hear. *thumbs up*

[DannieCraft]

 great news.

[Bronxboy]

mybudgee wrote...

I still dont get why it was impossible to keep the CC from ME2. Was NOT broken...why completely overhaul it?!?

[tango jack]

Corbinus wrote...

tango jack wrote...

A patch in the pipeline thankyou!

1 of my shepards inported somehow but the other 7 did not so this is good news. 

Why on the Earth would you need 8 Shepards? Do you play each class and then a paragonrenegademix for every one of them?
You, sir or ma'am, a  true hardcore fan. I praise your determination. I made like 2 or three  and then I was bored...

I cant help myself! every time I start a new playthrough i just had to create a new shepard and that made it feel fresh you know. I also changed classes and paragon/renegade as you said.



I do love mass effect so this issue hit me hard and I,m really hanging for this patch!

[Tigercml]

I don't know why they can't just release the fix now. We shouldn't have to wait for a patch. We've waited long enough. By the time the patch comes out it will be over a month since the games release. Bioware you already gave us a big middle finger by releasing the game with a problem you knew existed before release but didn't fix. And then spat in our faces when we tried to get a simple answer on a fix. Throw us a friggin bone here and give us the fix. Don't you think we've waited long enough.

Modifié par Tigercml, 22 mars 2012 - 07:36 .

[RealStyli]

Tigercml wrote...

I don't know why they can't just release the fix now. We shouldn't have to wait for a patch. We've waited long enough. By the time the patch comes out it will be over a month since the games release. Bioware you already gave us a big middle finger by releasing the game with a problem you knew existed and then spat in our faces when we tried to get a simple answer on a fix. Throw us a friggin bone here and give us the fix. Don't you think we've waited long enough.

What part of the testing process do you not understand? How about they release it to you and you can test it in your machine? Let us know if this fix bricks your machine then.

Seriously, we have to wait for a patch because it HAS to be tested to make sure it doesn't do more damage than good. In Sony and Microsoft's cases, they certainly won't release an untested patch on their systems.

Considering this issue came about from sub-par QA, I don't think they want to repeat that.

It's good that we finally know that this issue is definitely being addressed. I know I wasn't the only one a bit worried we were being ignored.

[ItsNotMyProblem]

For me, it uploaded fine for my first playthrough. Went back, played again, just tried to upload and it couldn't. I tried to recreate the face as best I could...no such luck. It just looks like a different actor with "similar" looks playing the same character in a movie. I just can't do it. Tried..but...no. I will be waiting, I guess.

Tigercml: I see where you're coming from. A lot of us preordered, purchased DLC, just to be told we have to wait another undetermined length of time before we get to use our characters. That's a staple of the ME series if you ask me...having that identical same character. Maybe BioWare, being graceful as they are, may offer us some free DLC in the future or something. Who knows? Maybe doubtful.