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Issue importing faces into Mass Effect 3 Updated March 21


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#6726
Tigercml

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cApAc aMaRu wrote...

Dragon_Nexus wrote...

cApAc aMaRu wrote...

Dragon_Nexus wrote...

cApAc aMaRu wrote...

Dragon_Nexus wrote...

cApAc aMaRu you say you expect some kind of compensation...
How would that work exactly? How can you expect Bioware to compensate *only* those who bought the game on release and didn't play it until the first patch came out?

How could they even find those people? How do you differentiate them from the people who simply bought the game late? And then how do you compensate them? With some exclusive DLC? I gaurentee you now that no DLC they offer would be good enough for you. And what of everyone else who was annoyed by the bug but "stupidly" went ahead with a new Shepard anyway. Should they be compensated? If not, why not, they were just as annoyed as we are. And if they are compensated, how can Bioware track them down?

And what of people who didn't care either way? Why should they be excluded content just because they didn't sit on a forum for a month and complain?


The game shipped with a fault that prevented me from using it as advertised. Under Australia consumer law that is a major fault and I am entitled to compensation for its depreciation in value from the time of purchase to the time it is fixed. Whether or not my usless government enforces such things is another matter, but it is up to the customer to seek such things out, not the company to go look for people with the problem.


Neutral question here, not a rhetorical one, but does it say anywhere on the box or in any documentation that came with the product that you could import your Shepard from Mass Effect 2 and that said Shepard would look identical to that game?

Because if it doesn't, you have no case at all.
The game functions. It works. You can play it from start to finish without massive game breaking issues (showstopper bugs or catastrophic crashes for example).

"I dun wanna play as a different looking Shepard" is not a universal game breaking bug. It's a personal choice, and Bioware cannot be held responsible for your personal choices.

Still though if you really feel strongly about this issue, go ahead and make a case. And I'm being deadly serious, if you pave the way and this case actually wins, we can all get our money back and continue to play the game once it's patched.


It was an advertised feature of the series before the FIRST GAME was released. 


So it's not actually on the game box, inside with any documentation or displayed on any of the games, in fact.
So yeah, you have no case what-so-ever.


You're a lawyer now are you? The fact that there is an error message in the game saying it didn't work isn't enough to claim that the product isn't working as intended?


Capac Amaru don't even waste your time talking to Dragon Nexus. He's just a Bioware fanboy and he'll never believe his precious Bioware did anything wrong. With the way Dragon defends Bioware I wouldn't be surprised if he was Chris Priestly in disguise. This guy Dragon was bad mouthing Bioware and the second they announced they fixed the problem he was praising them again real fast. Do you really want to argue with someone like him. He's too blinded by his ignorance for Bioware. He's the same as the Bethesda fanboys who think Skyrim has 0 bugs and works flawlessly.

Modifié par Tigercml, 01 avril 2012 - 08:02 .


#6727
Rasofe

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Hey, hey, hey! Break this up, now!

#6728
your-friendly-noggin

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Tigercml wrote...

Capac Amaru don't even waste your time talking to Dragon Nexus. He's just a Bioware fanboy and he'll never believe his precious Bioware did anything wrong. With the way Dragon defends Bioware I wouldn't be surprised if he was Chris Priestly in disguise. This guy Dragon was bad mouthing Bioware and the second they announced they fixed the problem he was praising them again real fast. Do you really want to argue with someone like him. He's too blinded by his ignorance for Bioware. He's the same as the Bethesda fanboys who think Skyrim has 0 bugs and works flawlessly.


Dragon nexus isn't even really defending bioware, just stating that there is barely any reason to still be ranting at bioware any more, although i'm damn sure every one would be just as up in arms as you two should the fix not work properly. Problem is that you guys are going a bit overboard, we all feel screwed over but this hostility is part of what is making it so unpleasant to visit this thread. You guys seek out arguments with people not quite as irate as you, when everyone is stuck with this one stinking thread for the measly amount of information we get on the fix.

If you guys want support from people to rise up against the EA/Bioware corporate monster maybe this isn't the place to get it. It's just a suggestion though, you guys are perfectly within your rights to stay, just maybe think about everyone else stuck here too.

#6729
sandman023

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I`m waiting...

#6730
Tigercml

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your-friendly-noggin wrote...


Dragon nexus isn't even really defending bioware, just stating that there is barely any reason to still be ranting at bioware any more, although i'm damn sure every one would be just as up in arms as you two should the fix not work properly. Problem is that you guys are going a bit overboard, we all feel screwed over but this hostility is part of what is making it so unpleasant to visit this thread. You guys seek out arguments with people not quite as irate as you, when everyone is stuck with this one stinking thread for the measly amount of information we get on the fix.

If you guys want support from people to rise up against the EA/Bioware corporate monster maybe this isn't the place to get it. It's just a suggestion though, you guys are perfectly within your rights to stay, just maybe think about everyone else stuck here too.


I come here in hopes to eventually here an update to the situation. Instead I have to hear people say were not supposed to be mad at Bioware and we are children because were upset. He comes into a room filled with upset consumers about an issue and then calls us whinner's and we need to grow up. Well to hell with him. Why else would he say such things to a room full of people who all feel the same way if he wasn't trying to get a rise out of us. People coming here and saying "Oh well just recreate your Shepard no big deal." And you expect us not to get angry. Not only do we have to deal with the fact that Bioware could care less but now we have to deal with fanboys who played the game with the default Shepards saying that the game works fine. So yea I'd say we have every reason to be mad. Mad at Bioware and mad at the trolls lurking around here.

Modifié par Tigercml, 01 avril 2012 - 08:51 .


#6731
JBauer24Tactics

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The next post will most likely be: thanks for your patience, the patch is expected to be released within 1-2 weeks.

#6732
Rasofe

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If you're here for the updates on the situation, then you're certainly not here to establish argumentation. It takes two to argue. Yes, it is expected that you will not get angry. Anger is never justifiable. Distrust, disillusionment, dissapointment - but not anger.

#6733
Tigercml

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Rasofe wrote...

If you're here for the updates on the situation, then you're certainly not here to establish argumentation. It takes two to argue. Yes, it is expected that you will not get angry. Anger is never justifiable. Distrust, disillusionment, dissapointment - but not anger.


Thanks Dalai Lama. I'll try to remember that.

#6734
DPika1849

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Tigercml wrote...

your-friendly-noggin wrote...


Dragon nexus isn't even really defending bioware, just stating that there is barely any reason to still be ranting at bioware any more, although i'm damn sure every one would be just as up in arms as you two should the fix not work properly. Problem is that you guys are going a bit overboard, we all feel screwed over but this hostility is part of what is making it so unpleasant to visit this thread. You guys seek out arguments with people not quite as irate as you, when everyone is stuck with this one stinking thread for the measly amount of information we get on the fix.

If you guys want support from people to rise up against the EA/Bioware corporate monster maybe this isn't the place to get it. It's just a suggestion though, you guys are perfectly within your rights to stay, just maybe think about everyone else stuck here too.


I come here in hopes to eventually here an update to the situation. Instead I have to hear people say were not supposed to be mad at Bioware and we are children because were upset. He comes into a room filled with upset consumers about an issue and then calls us whinner's and we need to grow up. Well to hell with him. Why else would he say such things to a room full of people who all feel the same way if he wasn't trying to get a rise out of us. People coming here and saying "Oh well just recreate your Shepard no big deal." And you expect us not to get angry. Not only do we have to deal with the fact that Bioware could care less but now we have to deal with fanboys who played the game with the default Shepards saying that the game works fine. So yea I'd say we have every reason to be mad. Mad at Bioware and mad at the trolls lurking around here.


He's is not trying to say you shouldn't argue about the situation, just that if your willing to be mad that this isn't the best place for it.  I do agree with him with how you are handling the situation though, we understand your anger, it's just that you appear to be using more anger than needed to deal with your issue.

#6735
Tigercml

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DPika1849 wrote...

Tigercml wrote...

your-friendly-noggin wrote...


Dragon nexus isn't even really defending bioware, just stating that there is barely any reason to still be ranting at bioware any more, although i'm damn sure every one would be just as up in arms as you two should the fix not work properly. Problem is that you guys are going a bit overboard, we all feel screwed over but this hostility is part of what is making it so unpleasant to visit this thread. You guys seek out arguments with people not quite as irate as you, when everyone is stuck with this one stinking thread for the measly amount of information we get on the fix.

If you guys want support from people to rise up against the EA/Bioware corporate monster maybe this isn't the place to get it. It's just a suggestion though, you guys are perfectly within your rights to stay, just maybe think about everyone else stuck here too.


I come here in hopes to eventually here an update to the situation. Instead I have to hear people say were not supposed to be mad at Bioware and we are children because were upset. He comes into a room filled with upset consumers about an issue and then calls us whinner's and we need to grow up. Well to hell with him. Why else would he say such things to a room full of people who all feel the same way if he wasn't trying to get a rise out of us. People coming here and saying "Oh well just recreate your Shepard no big deal." And you expect us not to get angry. Not only do we have to deal with the fact that Bioware could care less but now we have to deal with fanboys who played the game with the default Shepards saying that the game works fine. So yea I'd say we have every reason to be mad. Mad at Bioware and mad at the trolls lurking around here.


He's is not trying to say you shouldn't argue about the situation, just that if your willing to be mad that this isn't the best place for it.  I do agree with him with how you are handling the situation though, we understand your anger, it's just that you appear to be using more anger than needed to deal with your issue.


So where is the place to do it exactly? All of Bioware and EA's sites give you the run around when trying to contact someone. All paths eventually lead here to Biowares Social website. We are arguing here because we have no place else to go. I don't live anywhere near Bioware HQ so its not like I could try there. I don't have millions of dollars and an amazing lawyer to do anything legally against Bioware or EA. So you tell me what were supposed to do.

Modifié par Tigercml, 01 avril 2012 - 09:13 .


#6736
Rasofe

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Tigercml wrote...

Rasofe wrote...

If you're here for the updates on the situation, then you're certainly not here to establish argumentation. It takes two to argue. Yes, it is expected that you will not get angry. Anger is never justifiable. Distrust, disillusionment, dissapointment - but not anger.


Thanks Dalai Lama. I'll try to remember that.


Damn it, I know an Illusive Man quote would be perfect right now but I just can't think of one...
How about "I'm not looking for a dance partner." Nah, not quite...

#6737
MetzgerGeorg

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Tigercml wrote...

So where is the place to do it exactly? All of Bioware and EA's sites give you the run around when trying to contact someone. All paths eventually lead here to Biowares Social website. We are arguing here because we have no place else to go. I don't live anywhere near Bioware HQ so its not like I could try there. I don't have millions of dollars and an amazing lawyer to do anything legally against Bioware or EA. So you tell me what were supposed to do.


Yes, I think, this is why they can do this with us: We are all far too far away from their headquarters.
Maybe some people living near them could just walk in and *tell* them that this is not acceptable?
It is easy to ignore us if we are typing texts and reading others texts and get mad against each other, although we all have the same goal?
Maybe Bioware is planning this to be able to close down this thread because of aggressive wording?

#6738
JBauer24Tactics

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A new month == update needed.

#6739
cApAc aMaRu

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Dragon_Nexus wrote...

I maintain that if you're THAT sure you're in the right and you have a case, why don't you take it to court?

And I'm being deadly serious, if it goes to court and you win then we're all winners in this thread and can start claiment proceedures.


1. Good luck with international precedent.
2. You don't maintain ANYTHING, you just think it would be funny if I failed.
3. I'm going to do what it can, and see how it goes.

Part of the reason this is all so much bull**** is because EA can afford the worlds best lawyers, and we can't. No country has a working system established that gives any kind of reasonable balance to these issues. Just like anything else, the more money you have to throw at something to make it go away, the better off you are.

I believe we can do MORE damage to them by making their investors nervous. We do this with the volume and anger I talked about before. Investment is the ONLY thing EA cares about other than profits.

EA would likely settle, or dominate court, resulting in no precedent or change. Investor issues WILL cause EA to make efforts to rectify things, although I'm almost certain it will be band-aid type 'cover up the wound to make it look like everything is fine' type stuff.

The moral of the story is: Don't buy EA, tell your friends to not buy EA, tell EVERYONE not to buy EA, and just MAYBE we will have enough impact that EA will stop churning out garbage and selling it at a premium.

#6740
nycmode75

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Tigercml wrote...

Rasofe wrote...

If you're here for the updates on the situation, then you're certainly not here to establish argumentation. It takes two to argue. Yes, it is expected that you will not get angry. Anger is never justifiable. Distrust, disillusionment, dissapointment - but not anger.


Thanks Dalai Lama. I'll try to remember that.


LOL :o

#6741
cApAc aMaRu

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Tigercml wrote...

Rasofe wrote...

If you're here for the updates on the situation, then you're certainly not here to establish argumentation. It takes two to argue. Yes, it is expected that you will not get angry. Anger is never justifiable. Distrust, disillusionment, dissapointment - but not anger.


Thanks Dalai Lama. I'll try to remember that.


THIS.

Anger is more than justifiable. There are REASONS that we feel anger. Anger is a powerful force that can be shaped into magnificent things for the betterment of mankind. That it can also be abused is no different than any other emotion.

That people feel they cannot express their anger is one of the reasons why people end up going on shooting rampages, and serial murderings.

Pretending anger doesn't exist is far more detrimental to society than anger itself.

*edit* Other things that pretending they don't exist damages society: Consumer Rights, Criticism, Ethics, Responsibility, Humility

Modifié par cApAc aMaRu, 01 avril 2012 - 10:31 .


#6742
JBauer24Tactics

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This thread has basically turned into a meditation on emotional intelligence.

#6743
Tigercml

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I would also like to add a big reason for my frustration towards all of this. I just went through all of this with Skyrim and Bethesda. I had the freezing problems and was unable to play my game shortly after I bought it and I had to wait 2 months for a patch before I could play it again. And now all this with Bioware and ME3. So to have two highly anticipated games have game breaking bugs. I know they are two separate developers but looking at it from a gamers perspective it shows the lack of respect we get as consumers. And it shows a sign of bad things to come. To be let down by two highly respected game developers is upsetting. So maybe now you can understand my frustration.

#6744
Flederman64

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Tigercml wrote...

cApAc aMaRu wrote...

Dragon_Nexus wrote...

cApAc aMaRu wrote...

Dragon_Nexus wrote...

cApAc aMaRu wrote...

Dragon_Nexus wrote...

cApAc aMaRu you say you expect some kind of compensation...
How would that work exactly? How can you expect Bioware to compensate *only* those who bought the game on release and didn't play it until the first patch came out?

How could they even find those people? How do you differentiate them from the people who simply bought the game late? And then how do you compensate them? With some exclusive DLC? I gaurentee you now that no DLC they offer would be good enough for you. And what of everyone else who was annoyed by the bug but "stupidly" went ahead with a new Shepard anyway. Should they be compensated? If not, why not, they were just as annoyed as we are. And if they are compensated, how can Bioware track them down?

And what of people who didn't care either way? Why should they be excluded content just because they didn't sit on a forum for a month and complain?


The game shipped with a fault that prevented me from using it as advertised. Under Australia consumer law that is a major fault and I am entitled to compensation for its depreciation in value from the time of purchase to the time it is fixed. Whether or not my usless government enforces such things is another matter, but it is up to the customer to seek such things out, not the company to go look for people with the problem.


Neutral question here, not a rhetorical one, but does it say anywhere on the box or in any documentation that came with the product that you could import your Shepard from Mass Effect 2 and that said Shepard would look identical to that game?

Because if it doesn't, you have no case at all.
The game functions. It works. You can play it from start to finish without massive game breaking issues (showstopper bugs or catastrophic crashes for example).

"I dun wanna play as a different looking Shepard" is not a universal game breaking bug. It's a personal choice, and Bioware cannot be held responsible for your personal choices.

Still though if you really feel strongly about this issue, go ahead and make a case. And I'm being deadly serious, if you pave the way and this case actually wins, we can all get our money back and continue to play the game once it's patched.


It was an advertised feature of the series before the FIRST GAME was released. 


So it's not actually on the game box, inside with any documentation or displayed on any of the games, in fact.
So yeah, you have no case what-so-ever.


You're a lawyer now are you? The fact that there is an error message in the game saying it didn't work isn't enough to claim that the product isn't working as intended?


Capac Amaru don't even waste your time talking to Dragon Nexus. He's just a Bioware fanboy and he'll never believe his precious Bioware did anything wrong. With the way Dragon defends Bioware I wouldn't be surprised if he was Chris Priestly in disguise. This guy Dragon was bad mouthing Bioware and the second they announced they fixed the problem he was praising them again real fast. Do you really want to argue with someone like him. He's too blinded by his ignorance for Bioware. He's the same as the Bethesda fanboys who think Skyrim has 0 bugs and works flawlessly.


Not really, he just did the math. Belive me, I looked into it as a grounds for return after opening the game. Its not advertised anywhere. Yes we all feel its pretty bad what they did. Conniving and somewhat deceptive yes, outright false advertising, no.

#6745
Zmidponk

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OK, as I'm STILL not seeing an answer to a question that should be simple and straightforward to answer, I'll ask it again:

Does the forthcoming 'fix' in the next patch merely fix the error message popping up, or does it also fix the imported faces simply not looking the same as they did in ME1 & ME2?

#6746
nycmode75

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From what i read it is supposed to fix both

#6747
Zmidponk

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nycmode75 wrote...

From what i read it is supposed to fix both


Did that come from Bioware?  I ask, because this question has been asked several times in this thread, and the only information Bioware are giving is that there's going to be a fix for the 'the issue of faces not correctly importing' in the next patch, which might refer to both, but might not.

#6748
cApAc aMaRu

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nycmode75 wrote...

From what i read it is supposed to fix both


They haven't said anything about the content of the patch, because they don't give a :pinched:, so what you have read is not reliable.

#6749
Liaras

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I will not play ME3 .

I want to finish the campaign using MY SHEPARD.

#6750
JBauer24Tactics

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I cannot believe I bought a game I cannot play.