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Issue importing faces into Mass Effect 3 Updated March 21


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#751
Draythe

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I will bet cash money that EA's testers absolutely found that Mass Effect 3 face import bug and someone up above marked it "Known Shippable".

#752
Jade Elf

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Dan Dark wrote...

twitter.com/#!/BioEvilChris/status/177431919133327361

@BioEvilChris wrote...

@stonesoundjam I love Aussies and have the relliea there to prove it. The face issue is being worked on, but no eta on a fix. Sorry.


Reposting this from the previous page, for thos who missed it, bolded for emphasis.

#753
wombat_stalker

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I'm afraid it's pride on the line that prevents the importing of faces. A lot of the reviews the game has been getting 10/10 on notes the very high quality of the textures, characters, faces, etc. If the game had allowed importing faces as-is from a game released several years ago, the first thing these professional reviewers would have done is nail Bioware's art department to the wall for looking outdated.

In comparison, pissing off fans doesn't reduce a developer's reputation.

#754
vahnfox

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Totally Not Swaggacide wrote...

Still can't understand why this was never tested


It likely was. There was probably some minor thing coded near the end of the bug fixing problem that caused it to stop working after it had already been tested thoroughly. That much will be fixed probably soon.

But it seems we're experiencing more problems than just importing the face details - the major issue seems to be that our Shepards simply don't translate visually into ME3's new facial rigs. I think this was an aesthetic decision that someone at Bioware decided to approve without realizing it would make so many people angry.

Modifié par vahnfox, 07 mars 2012 - 08:24 .


#755
1490

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ratzerman wrote...

VileQuasar wrote...

What I'm afraid of is that some irreversible decision in technology used will make a fix impossible. As I said, I do not believe one bit that they missed this problem. That would be test case #1 for any quality assurance team. This means they've know about it for a while. That they chanced their core fanbase not noticing and accepting this crap tells me they have no solution. I hope I'm wrong.

I hope you're wrong too, but I'm pretty sure you're right. This isn't a simple coding error. The character creator has been drastically changed. In its current form, my Shepard cannot be remade.


There are a couple of NPC faces in the game that look a lot different too, Anderson and Udina, for instance. That seems to suggest that they did indeed change the face coding system and pretty much did what we have had to do: copy the character faces the best they could and approximate them.   If this is true, I think a complete fix may be impossible; even if the code transfer issues are fixed, our Shepards will always look "not quite right"

#756
Kastigar

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The fact that no reviews even give this issue a serious looking at (the Kotaku one mentions it, but the reviewer chocks it up to some kind of pre-release lock) is baffling to me.

How can you score a game perfectly when it doesn't import older characters correctly? How can an honest review be given if you didn't bother to test that?

#757
XidZen

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MCMaG.jp wrote...

 
 Tried to play after recreating face. It's look same but a little different. So I cannot play. I know that it's not same Shepard that I played whole 4 years before. Argghhh. I'm wating patch. 
And how this BUG passed throught testing?

P.S.
Sorry for bad english.

ME2:
Image IPB


LoL dude your Shepard looks similar to mine but mine cannot be recognize in ME3

img26.imageshack.us/img26/8205/dsc00113ax.jpg

Modifié par XidZen, 07 mars 2012 - 08:33 .


#758
DoctorEss

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wombat_stalker wrote...

I'm afraid it's pride on the line that prevents the importing of faces. A lot of the reviews the game has been getting 10/10 on notes the very high quality of the textures, characters, faces, etc. If the game had allowed importing faces as-is from a game released several years ago, the first thing these professional reviewers would have done is nail Bioware's art department to the wall for looking outdated.

In comparison, pissing off fans doesn't reduce a developer's reputation.


Who needs fans when you have Metacritic, right?

#759
1490

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wombat_stalker wrote...

I'm afraid it's pride on the line that prevents the importing of faces. A lot of the reviews the game has been getting 10/10 on notes the very high quality of the textures, characters, faces, etc. If the game had allowed importing faces as-is from a game released several years ago, the first thing these professional reviewers would have done is nail Bioware's art department to the wall for looking outdated.

In comparison, pissing off fans doesn't reduce a developer's reputation.


This is potentially true  Bioware (or perhaps parent EA, more likely) was more worried about not drawing in new buyers due to outdated graphics.  They may have figured that they needed an edge to get non-fans to buy the game, while figuring the long-time fans would buy the game no matter what.  And because it's the last game in the series, they don't really need to be worried about people coming back to buy the next game.

Modifié par 1490, 07 mars 2012 - 08:32 .


#760
Guest_Hello Man_*

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All I can say is I really do hope they fix the Character Creator overall. The texture lighting looks very weird compared to ME2, this one I feel like you have to guess with trial and error. Overall I am enjoying this game/

Modifié par Hello Man, 07 mars 2012 - 08:33 .


#761
Scary Shepard

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Just re-created my Sheps in ME2 (using the ME1 import face as a comparison) and grabbed the face code. My ME3 sheps do look different in the demo CC, but it's mainly due to the graphical changes.

Personally I can't see how they'll be any different after this is patched- I assume even once this is fixed it'll still be using the face code in order to import Sheps.

Can I just take the time to say thanks again to you forumites for bringing this up- if I hadn't known, I wouldn't be ready come release day here in the UK. So, thankyou :happy:

Modifié par Scary Shepard, 07 mars 2012 - 08:34 .


#762
Guest_Hello Man_*

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I think that maybe the face graphics change is to why we feel uncomfortable with are sheps. If you think your worried about your shep import ha, wait until you meet some familiar characters they look overall the same but slightly different.

Modifié par Hello Man, 07 mars 2012 - 08:36 .


#763
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DoctorEss wrote...

Who needs fans when you have Metacritic, right?


Speaking of Metacritic, look how many fans rated the game negatively compared to the reviewers:

http://www.metacriti...0/mass-effect-3

#764
JedTed

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I couldn't believe it when i imported my save and it didn't load my custom face. Fortunatly i had re-created my Shepard in ME2 for the face code so i was able to enter that(i also recreated him in ME1 cause i wanted the sense of consistancy). My Shepard looks pretty much the same in ME3 so i don't have much problem with it(just had to change the hair color).

I still can't believe Bioware missed something this big especially when they talk so much about importing your save from previous games.

#765
1upD

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I'm bothered a lot by this not because I can't play until I get my old face back, but because I can. The story is more important to me than anything, even my character's stats and appearance. The decisions are there, and that's what matters, so I could just keep going with the ugly face I mashed together yesterday and try to forget it. Now, however, I know that if I wait a while I can restart the game with my real character and enjoy ME3 that much more. The story is so compelling that I want to keep going without having to redo everything, but if it's just a few days, it's worth the wait. Part of what made ME2 so great was seeing the same character I made in Mass Effect on an upgraded graphics engine. It was surreal seeing a character I made in a different game existing in such a new and different environment, and that's something I might completely miss out on.

I guess what I mean to ask is if there's any estimation of how long it will take. Yes, I know, there's no ETA. But is it a small problem, or something fundamental about the game that might not even be possible to change? I can wait a little while, but I just wish I knew how soon we were talking about.

#766
Guest_AwesomeName_*

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Pappi wrote...

Given he fact that the graphics of the game have improved, I didn't expect the import to be perfect. To solve this, they should do a black emporium from DAII move and have a place where you can change your face at any time in the game so people can tweaked until they get desired results. This way their save file imports over and they can iron out the niggles.


Thing is, the faces of: Kaidan, Ash, Liara, Thane, Garrus, TIM, Joker, default male Shep, etc. all look pretty much exactly the same as before.  Anderson and Udina would be the exceptions, I think.  So how can they look the same in this game but not our custom Sheps?  It should be possible - at the moment their CC makes that rather difficult because they left out so many of the original traits of the previous CC's... eye colour, eye makeup.. even the eyes themselves have been changed :/

#767
quartzedge

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By utilizing the demo for ME3 on my laptop PC and starting up ME2 on my 360, carefully finding a lighting angle that reveals a significant amount of features and outlines the face well, I was able to sit in front of my television and reconstruct my femshep from scratch. Then I saved the code to a .txt and started up ME3, imported my femshep from ME2, and used the code I created. She still gets that crinkle above her brows when she'd mad, she still has a slightly amused quirk in her lips, and, best of all, I've been able to utilize a new hair style for her.

All in all, I'm actually surprised how well she turned out and may, quite possibly, be happier with my almost-the-same-but-just-barely-off Shepard. I blame the time between ME2 and ME3 on her slight adjustments to her physical appearance.

I did the same with my male shep and he looks practically the same, if not better. I'm not saying it doesn't take an hour to tweak, but it is possible and I'm happy with both my results!

At least I can play the game without staring at someone alien to me and thinking, "Why? WHY?!"

#768
DoctorEss

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1490 wrote...

DoctorEss wrote...

Who needs fans when you have Metacritic, right?


Speaking of Metacritic, look how many fans rated the game negatively compared to the reviewers:

http://www.metacriti...0/mass-effect-3


Oh, indeed, but from what I've heard, the only thing that's really cared about is the overall metascore.  I've read enough pieces from disgruntled former employees of various game studios that said the parent companies were killing innovation, and doing a lot of harm to IPs, because everything was centered around getting that 90+ metacritic score.

#769
Totally Not Swaggacide

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ME3 is seriously a blast but it's just not the same without my real Shepard since ME1 launch day.
The game really is great but seeing my Shepard in ME3 was at the top of my list so when I came home from midnight launch I raged when I saw it wouldn't imported my face.

#770
Guest_Hello Man_*

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No ETA yet. Game just came out in NA and its going to take awhile. I just hate vague responses though.

#771
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I can't trust metacritic after they are so maturely giving everything a zero.

#772
fourfourfun

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I think I am happy with my FemShep, as she now looks like what the ME2 FemShep looks like in the ME3 engine. Everything looks different in this engine, but thats ok,

#773
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1upD wrote...

I'm bothered a lot by this not because I can't play until I get my old face back, but because I can. The story is more important to me than anything, even my character's stats and appearance. The decisions are there, and that's what matters, so I could just keep going with the ugly face I mashed together yesterday and try to forget it. Now, however, I know that if I wait a while I can restart the game with my real character and enjoy ME3 that much more. The story is so compelling that I want to keep going without having to redo everything, but if it's just a few days, it's worth the wait. Part of what made ME2 so great was seeing the same character I made in Mass Effect on an upgraded graphics engine. It was surreal seeing a character I made in a different game existing in such a new and different environment, and that's something I might completely miss out on.

I guess what I mean to ask is if there's any estimation of how long it will take. Yes, I know, there's no ETA. But is it a small problem, or something fundamental about the game that might not even be possible to change? I can wait a little while, but I just wish I knew how soon we were talking about.


I'm no expert, but from  my observations, it looks like it's going to be a while or possibly not at all.  The reason I think so is that a lot of the returning NPC's faces don't look the same either.  You won't even recognize Udina when you see him again.  If the facial codes don't exist in the game for them to port over their own NPCs, I don't think it will be possible to convert a lot of Shepards with 100% accuracy either.  They would have to redesign a lot of textures for use in ME3.  That would not only take a lot of time, but a lot of money: money they may not want to spend.

#774
abnocte

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1490 wrote...

wombat_stalker wrote...

I'm afraid it's pride on the line that prevents the importing of faces. A lot of the reviews the game has been getting 10/10 on notes the very high quality of the textures, characters, faces, etc. If the game had allowed importing faces as-is from a game released several years ago, the first thing these professional reviewers would have done is nail Bioware's art department to the wall for looking outdated.

In comparison, pissing off fans doesn't reduce a developer's reputation.


This is potentially true  Bioware (or perhaps parent EA, more likely) was more worried about not drawing in new buyers due to outdated graphics.  They may have figured that they needed an edge to get non-fans to buy the game, while figuring the long-time fans would buy the game no matter what.  And because it's the last game in the series, they don't really need to be worried about people coming back to buy the next game.


The 3 games use the same engine, and importing a face from ME1 to ME2 you could clearly see and upgrade in the graphics, something I'm not seeing at all from ME2 to ME3, hell! I even think that ME faces looked better than ME3 ones!!

I'm talking about faces only, while the rest seems to have upgraded faces look.... I don't know, bland?

Can anyone with the actual game, preferably PC, tell us if the graphics look better in the release?

#775
Rrezz

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honestly, is it really so hard? it seems like such a simply thing. I was able to recreate my face, and am so far loving the game, however, I'm going to have to do this 5 more times. it's really annoying, but I'll be patient and wait for you to fix it Bioware, because I know you worked hard on ME3 and will continue to work hard to fix this issue.