8899 réponses à ce sujet

[ZJR12911]

TheSeventhJedi wrote...

Well, thanks to many of the guides here, google, a USB drive, Modio, Notepad ++, a calculator, and a ridiculous amount of effort, I have done what BioWare should've given me a button to do. I have created a reasonable facsimile of my Shepard. He's not perfect, but he looks more like my Shepard than the blue bimbo looks like my Ashley.

While I was doing BW's job for them, I had an epiphany. All of us who are infuriated enough to not play over this fiasco aren't really hurting BW's pockets. They've already got their money if you've opened your copy. So, here's my idea:

No support until we get some support. Until we get a patch that gives us our Shepards EXACTLY, no more money on BW products. No ME3 DLC (which they'll probably release before a patch,) no BW games, and if it means cancelling my SWTOR subscription, well, I'm just that incensed.

Bottom line: I don't buy for a second that NO ONE noticed this GLARING problem. I'm sure they said, "well, by the time they know about it, we'll already have their money. If enough people whine, we'll figure out a patch later." Whoever made that decision needs to get punched in the pocketbook. They care more about their bottom line than our story, so let's hurt their bottom line until they stop hurting our story. It's really the only way.

if only my friend, if only

[Polka14]

Fiery Phoenix wrote...

Guys, I'm reasonably certain this will be patched in the coming months (probably by May-June). It's not the kind of issue that you'd expect to stay; they could easily patch it since it's nothing they can't do anything about.

I'm reminded of planet scanning when ME2 first came out: people complained to no end. Eventually, it was optimized with a patch sometime in mid May. I see no reason why they wouldn't do the same with this now, especially since it's clearly something that can be dealt with with a patch.

I won't wait until May. ME3 will be gone from my house in 1-2 weeks if a patch isn't available to fix this problem. The game can't be played without a patch to solve this problem and I will not tolerate failure to fix it. It is too bad really. Bioware was a good developer; it is sad that I will have to ban their products from my house from now into the future. I can play other games...I shouldn't have to deal with this.

[ZJR12911]

stratodyne wrote...

DanTheMilkman wrote...

I know it may seem cheesy or whatever, but this is truly depressing. These past two days feel like I've just gone through some kind of break-up or something...

Like many of the others here, I refuse to play the game until this is fixed.

I was so ready for this to come out that I took work off for 2 days only to sit at home with nothing to do because I couldn't play the game. Everyone commenting on this forum has built up sentimental value for their characters. It's like your dead father giving you a "special" fork. Yeah it's just a "fork" or in our case a "face", but it means the world to us.

You've turned a bunch of avid fans into depressed/angry people. Fix this.

This is accurate to a T. Disappointing

best expression of dissapointment thusfar

[ratzerman]

OmegaSpartan91 wrote...

But take for example Bethesda with Skyrim. There were some MAJOR bugs at the beginning, and I think they fixed them within a week or something.

Bioware isn't Bethesda. Issuing regular patches and updates is part of the culture at Bethesda. Patches at Bioware take a long, looooong time.

[AssistantSensei]

Fiery Phoenix wrote...

AssistantSensei wrote...

I don't think fans are going to want to wait three to four months just to get started on ME3.

I totally know that and I agree. But unfortunately these things do tend to take a while. It would be awesome if they could patch it next month (or even this month), but I just don't see it. It took them a few months following release to patch ME2 and DA2, but it was worth it in the end.

I actually agree with you as well, I was just pointing out that people aren't going to want to wait that long. Especially to even start the game.

I hope that they can fix it in a week. But when light first shed on the issue, I was actually afraid that it was going to be a long wait. I've done a little bit of coding and this sounds like it's going to require a total rewrite of the CC script, not a few line replacements, which will probably take a while.

I'm hoping they're on it now and using all of the time they can to get it fixed in a week, but I'm becoming doubtful.

[Terror_K]

The ironic thing is, what's the bet that if they'd fixed the ME1 to ME2 imports that stopped us from editing the face and getting face codes that this wouldn't have been an issue at all? Many fans called for that, especially when there were claims prior to ME2's release that players who imported could do these two things, but then they couldn't. But it was never fixed or patched. And given the nature of the import issue, I can't help but feel that had it been sorted out then, around two years ago, we'd not be suffering now.

[AssistantSensei]

Terror_K wrote...

The ironic thing is, what's the bet that if they'd fixed the ME1 to ME2 imports that stopped us from editing the face and getting face codes that this wouldn't have been an issue at all? Many fans called for that, especially when there were claims prior to ME2's release that players who imported could do these two things, but then they couldn't. But it was never fixed or patched. And given the nature of the import issue, I can't help but feel that had it been sorted out then, around two years ago, we'd not be suffering now.

Yeah, I think that Bioware programmed the ME3 CC to read face codes, which only existed in ME2 for characters created in ME2. I don't know why they didn't think about programming the CC to read face morphs like they did in ME2.

Though I'm thinking that the importing process for ME2 went was that the ME1 face morph turned into a face code and that since there was no face code for ME1, it turned into a default code, but still keeping the morph. So when you imported that one to ME3, all it read was the default face code.

Although, I'm pretty sure most of us knew that. . .

Modifié par AssistantSensei, 08 mars 2012 - 06:45 .

[Polka14]

AssistantSensei wrote...

Terror_K wrote...

The ironic thing is, what's the bet that if they'd fixed the ME1 to ME2 imports that stopped us from editing the face and getting face codes that this wouldn't have been an issue at all? Many fans called for that, especially when there were claims prior to ME2's release that players who imported could do these two things, but then they couldn't. But it was never fixed or patched. And given the nature of the import issue, I can't help but feel that had it been sorted out then, around two years ago, we'd not be suffering now.

Yeah, I think that Bioware programmed the ME3 CC to read face codes, which only existed in ME2 for characters created in ME2. I don't know why they didn't think about programming the CC to read face morphs like they did in ME2.

Though I'm thinking that the importing process for ME2 went was that the ME1 face morph turned into a face code and that since there was no face code for ME1, it turned into a default code, but still keeping the morph. So when you imported that one to ME3, all it read was the default face code.

Although, I'm pretty sure most of us knew that. . .

So how can they fix the problem if our character imports do not have an actual code...if I understand that correctly? I worry that it will take a long time to fix and I am unwilling to wait.

[avmf8]

I cannot believe how badly BW dropped the ball on this. They not only dropped the ball but first dipped it in liquid nitrogen so the ball not only dropped it shattered.

See pretty much 80% of the appeal to me for mass effect is the actions going from one game to the next. This pretty much destroys 80% of the games appeal to me. I would actually return the game if I could that is how pissed I am.

Modifié par avmf8, 08 mars 2012 - 06:54 .

[rocketcat]

Well after doing the face code extraction trick from my ME2 Xbox save, using the methods provided in this thread, and staring at my Shep in the CC for nearly an hour I decided to give him a go in-game even though I wasn't entirely pleased with him in the CC. He does look better in-game and is more or less the same Shep I had before. I lost my hair color but found one close enough that it's not so distracting anymore, and it looks better in game too. Sometimes he feels off, but I think that is more attributed to new facial animations than his actual face. And that can't be changed anyhow. Really, once I saw him in action I did feel a little better overall. He's close enough.

I really wanted to hold off for a patch but the longer I wait the more at risk I am for being accidentally spoiled by someone or something. People are starting to finish the game and I just won't risk it. I think this fix might take a couple weeks (the cynical part in me thinks months though) to get out anyhow.

So if you haven't tried the ME2 save fix yet, give it a go, even if you loathe the Shep you see in the CC. It's kind of a hassle, but I think it's worth trying at the very least. Play through the first bit of the game and if you still can't bear it then wait - I totally don't blame you. I got lucky that I was able to bring nearly 90% of my Shep back, maybe some of you will be able to too.

Will not be buying ANY DLC till this is fixed though. Been burned on buying at launch too (I didn't for the first two games). I won't be buying any Bioware games at launch anymore. Thank goodness this is the last ME game.

Modifié par rocketcat, 08 mars 2012 - 06:56 .

[JKLoogie]

(Warning: Very long post incoming)

This is the first time I've felt the need to comment on the BSN.

Unlike most people commenting on this thread, I have not yet purchased ME3. I've been very very excited about the game for quite a while, but current circumstances have not allowed me to buy the game yet. Many people are frustrated by the lack of communication from Bioware about this problem, and certain people have posited that it is because you've already purchased the game and Bioware has that money so why should they care? In an effort to get some response from Bioware regarding this issue, perhaps other people should be commenting on this thread. People like me, who haven't purchased the game yet, and don't intend to until this problem is fixed. And those who have purchased the game can perhaps follow TheSeventhJedi's idea and comment on how they won't buy any ME3 DLC until this is fixed.

Some have commented that this issue with the face codes not working isn't that big of a deal, and those bemoaning the situation are just making things harder on themselves. Personally, I disagree with that. This face code problem is a huge deal. Just because some don't feel as affected does not mitigate the proportions of this issue.

That's actually one of the best things about the Mass Effect universe. The diversity, depth, and detail. Some people play FemShep, others played a male Shepard. Some people hated Ashley, others Kaiden. Some got the hots for Tali, others dug Thane or Jack, or heck, even Jacob. Some people aren't particularly attached to their custom Shepard, while others are.
Bioware spent a whole lot of time on creating all this content. All the details were important even knowing that some people might not like or be interested in some of it. We know it was important to them from the first game since that was one of the biggest, if not the biggest draws to the game; having your own protagonist and making your own decisions, and seeing your personal protagonist and those decisions persist through three games. This freedom to create your own Shepard was important enough to them to make sure that Shepard could be male or female. It was important enough to have TWO separate voice actors for the part.
That's why this face code bug is so unbelievable. They knew this was fundamental to the games so how could they not fix it? They can't possibly say that they didn't know about it because SOMEONE had to write the error message in English (and I'm assuming that message was localized into other languages too). The game didn't just become sentient and write its own error message.

So why did they let this happen? Why did no one stop to think that it is a bad idea to remove options from the character creator? I read somewhere that there were options removed from ME2 that were in ME1, yet transferring the face from ME1 to ME2 had no problems, so how could they screw up face transfers from ME2 to ME3? They've done it before so why didn't they just do the same thing again?

This needs to be fixed. Not just acknowledged and addressed. Fixed. Carrying over your own Shepard – that includes decisions made as well as the face – was the absolute biggest feature of the games. This was spoken of since before the first game came out. If the devs ignore this problem, it isn't just a huge disservice and perhaps even an insult to their most avid fans, but also to themselves and to the work they've done. We've seen the effort they put into the past titles. We saw how they patched ME2 to make resource gathering easier. We know they take pride in their work by fixing problems like that in the past. This face code problem isn't a small inconvenience or minor bug. It is a massive shortcoming. I would say it could even be suggested to be false advertising (Hey! Make your own hero and carry him or her through an epic saga spanning three games. ...except for the third game. You may have to make a new hero.) So as nice as it is that Chris acknowledged the problem, I think a lot of people here want a commitment to fixing the issue however long it takes.
I would like to say that to Bioware's credit, they are known for listening to their fans more than most companies. People complained about the Mako in ME1, so no Mako in ME2. Fans wanted to romance Tali, so that was also made an option in the second game.

The fear many of us have is not that they're not listening, but that they won't make the effort to fix the problem. Like the problem with Garrus' face in the PC version of ME1 not displaying in high res (very minor issue). They said they couldn't fix that as it would be too much of a hassle. Need to change the way everything renders or something. Then there is the problem with Verner in ME2. He will always say you stuck a gun in his face no matter what you did in the previous game(bigger issue because your action didn't carry over, but not a HUGE deal because, you know, it's just Verner). That was never fixed either. Now this problem with the face. People are afraid that it might not ever get fixed because Bioware will say, 'sorry guys, we're super busy on other important things pertaining to ME3 (read: paid DLC) to deal with the face thing. It's just too much work.'

But please Bioware, fix it even if it does take a long time. It would show that you do care about your fans and do take pride in your work. I may be just like a grain of sand, and saying I won't buy ME3 until this is fixed won't matter much because you already have a bucket full of sand (your fans who already bought the game), but your bucket has a hole in it, and you will lose that sand until that hole is fixed.

TL; DR: If you think Bioware won't listen because you already bought the game, boycott ME3 DLC.

[X2three]

I think what is making the situation worse is the dead silence coming from Bioware in the past 24 hours. Besides that very pitiful initial comment by Chris Priestly at the start of this thread that sounded more like a P.R. comment then someone who cares, 45 pages later and what have we heard from Bioware?? Nothing. Not a single damn thing. Not an ETA for a patch, not an update saying oh we found this or that or a status update. Hell even an apology wouldn't go astray at this point which might help placate SOME gamers. But no, Bioware cannot see that they f**ked up here by letting this glaring bug through to launch day and we are left with copies of games many of us won't play. And no apologies for it either!!

And it's simple really. Bioware has all our money already. We are now hostage to Bioware and the vultures at EA. They know full well that the chance of a massive majority of us returning the game is ZERO so they will take their sweet time with the patch (IF AT ALL!!. Everyone is assuming they will fix it but might I remind one and all that Bioware never did fix the Sticky Wall bug from ME2!!). And hell even if we all did take our games back for a refund, we would really only be hurting the game shops we bought them from, not Bioware. Bioware sold their stock around the world, so they got what they wanted.

And to all those who expect a fix in the next 48 hours??? Not gonna happen. Speaking from experience, "IF" they find a way around the issue (Which appears to be quite a major oversight and I would love Bioware to step up and tell us how the hell they made their ME1 & 2 Shepards transfer without a hitch during testing or didn't they?), they will have to write or change the coding in the game to make it happen, test it (And let's be honest here, who the hell has any faith in the Bioware Testing Team after all the bugs in their games) and see if it checks out, then release it.

I can see this taking more then a week so I think I will just enjoy my two wasted days off now doing something else because playing Mass Effect 3 is no longer in the schedule.

Then Game companies wonder why no one wants to pay for their games and pirate instead when they are released with so many bugs and so overpriced and that's not including the cash run that is DLC!!

Bioware, grow some testicular fortitude and start with an apology for this f**k up ffs!!

[favoritehookeronthecitadel]

OMG....if you haven't beaten ME3 yet....don't go to Mass Effect wiki.

[MatrixTheRenegade]

Rocketcat, do you think you could point me to the xbox fix? I keep looking around when people mention it, but I can't find it at all. It also doesn't help that things of this nature assume a lot about your knowledge of how to edit savegames and format USBs and all that nonsense when I've never done anything of the sort, heh.

I'm dying to start ME3 but after managing a best case scenario of a guy that looks like a 10 years younger, 10x more asian, chubbier and nicer looking abomination of my proper shepard (who is none of those things), I played for a few hours and just couldn't take it anymore. I've got my shepface branded in my mind but I just don't think the CC allows for its recreation.

[BenjaminR00]

Why on earth, why on earth was this ever a problem? Why would anyone think that not preserving these faces was not an absolute priority? I mean it's the stock and trade of the damn franchise.

[X2three]

Following on from my previous comment, check out Chris Priestly's bio (social.bioware.com/46/) . Happy to comment on the small issues (Mostly by locking down threads and telling people to log it in the tech thread) but has no time to update all of us on this Major issue?? Warped Priorities perhaps? Would be nice to hear from you again Chris. Or will we only hear from you once (Assuming there is) a fix is released?

[rocketcat]

MatrixTheRenegade wrote...

Rocketcat, do you think you could point me to the xbox fix? I keep looking around when people mention it, but I can't find it at all. It also doesn't help that things of this nature assume a lot about your knowledge of how to edit savegames and format USBs and all that nonsense when I've never done anything of the sort, heh.

I'm dying to start ME3 but after managing a best case scenario of a guy that looks like a 10 years younger, 10x more asian, chubbier and nicer looking abomination of my proper shepard (who is none of those things), I played for a few hours and just couldn't take it anymore. I've got my shepface branded in my mind but I just don't think the CC allows for its recreation.

Sure. Someone on Tumblr wrote up a nice little guide based on the one here so I'll just link that.

http://tinyurl.com/7skvhtu

Not everyone has good results with this though, it really depends on what features your Shep had to start with. But it's totally worth trying me thinks.

I'd only start a new ME2 game if you are realllly nervous using your main ME2 save (you won't be doing any modding though so you should be fine but crap can still happen). Be sure to select Move not Copy when on your Xbox (which is why I think the guide suggests making a new save, just in case). All you need is a save with a face so you can get the code.

Modifié par rocketcat, 08 mars 2012 - 07:20 .

[RanceJustice]

I am another player that is waiting for a patch to begin my ME3 game. I posted about this regarding the demo and was assured that the retail version wouldn't be limited to the codes and would read my history and face, no matter the fact it hailed originally from ME1 and was imported to ME2 (with minor changes along the way, of course). It is even worse that there seems to be a Shepard VI in game somewhere, that players say, has the "old" face included! This is just not acceptable.

Personally, since this is the conclusion of the Shepard trilogy of Mass Effect games, this is an absolutely necessary feature. On top of that, I'd like to see a new import list with a COMPLETE list of tracked history, because the current one seems to be really limited for reading past choices. For instance, my Shepard managed to get his Spectre status OK'ed again after his resurrection in ME2, and Anderson mentions it in the early part of the ME3 prolog (This is demo-shown gameplay so I see no harm in mentioning it here, but a non-import Shepard or one who made other ME1 and ME2 decisions would NOT be a Spectre reinstated at the end of ME2), but this is not present on the list of import decisions recorded. Likewise, my relationship with Liara during LotSB - I'm unsure if this was even recorded in ME2 to BE imported (another thread on this) but so far ME3's import thinks I romanced nobody.

Faces are a clear, major problem but the entire Import system needs considerable work to know exactly what we're getting. Swiftly, immediately.

[coletrain12]

Hoping Bioware can pull out a quick fix to this problem. I am just playing multiplayer/ME2 in the mean time lol.

[avmf8]

X2three wrote...

I think what is making the situation worse is the dead silence coming from Bioware in the past 24 hours. Besides that very pitiful initial comment by Chris Priestly at the start of this thread that sounded more like a P.R. comment then someone who cares, 45 pages later and what have we heard from Bioware?? Nothing. Not a single damn thing. Not an ETA for a patch, not an update saying oh we found this or that or a status update. Hell even an apology wouldn't go astray at this point which might help placate SOME gamers. But no, Bioware cannot see that they f**ked up here by letting this glaring bug through to launch day and we are left with copies of games many of us won't play. And no apologies for it either!!

And it's simple really. Bioware has all our money already. We are now hostage to Bioware and the vultures at EA. They know full well that the chance of a massive majority of us returning the game is ZERO so they will take their sweet time with the patch (IF AT ALL!!. Everyone is assuming they will fix it but might I remind one and all that Bioware never did fix the Sticky Wall bug from ME2!!). And hell even if we all did take our games back for a refund, we would really only be hurting the game shops we bought them from, not Bioware. Bioware sold their stock around the world, so they got what they wanted.

And to all those who expect a fix in the next 48 hours??? Not gonna happen. Speaking from experience, "IF" they find a way around the issue (Which appears to be quite a major oversight and I would love Bioware to step up and tell us how the hell they made their ME1 & 2 Shepards transfer without a hitch during testing or didn't they?), they will have to write or change the coding in the game to make it happen, test it (And let's be honest here, who the hell has any faith in the Bioware Testing Team after all the bugs in their games) and see if it checks out, then release it.

I can see this taking more then a week so I think I will just enjoy my two wasted days off now doing something else because playing Mass Effect 3 is no longer in the schedule.

Then Game companies wonder why no one wants to pay for their games and pirate instead when they are released with so many bugs and so overpriced and that's not including the cash run that is DLC!!

Bioware, grow some testicular fortitude and start with an apology for this f**k up ffs!!

I did get a bioware employee to repond to me that is untill I asked about this face code bug. Now it appears to be silence. So I really don't think they give a crap. I am about ready to demand my money back from Bioware under false advertising. I thought it imported my face. I call it my face since I made it look exactly like me. Bassically I am white and medium build.

The game made my face code into a large build mexicain.  Oh and when I teid that code trick the face looked like me if I had been bashed in the head with a brick a few times.

How can I go from a medium build white guy to a muscular build hispanic? What am I going to get if I upload my main femshep? Am I going to get a big muscular black guy?

The game could not even make my guy the same race. Common at the very least make the guy the same. Maybee I should use my actual mexican shepard maybee it will come out with one that looks like me. Oh and with the face editor in ME3 I no longer can make it look like me. I literally looked in the mirror for 2 hours making that and now its gone.

I also spent hours making my femshep look like a super model guess that work is just gone too. I feel like a fool buying this game. Now I wished I lived in the UK so I could uuuse that not fit for purpose law.  

[HolyAvenger]

One of the things I've noted playing ME3 with my recreated Shep is that facial animations such as shock or whatever are really much, much better in 3 than in the previous two games. So maybe the CC got overhauled in order to make improvements for that.

Not an excuse for what BioWare did, just an observation.

[AssistantSensei]

Polka14 wrote...

AssistantSensei wrote...

Terror_K wrote...

The ironic thing is, what's the bet that if they'd fixed the ME1 to ME2 imports that stopped us from editing the face and getting face codes that this wouldn't have been an issue at all? Many fans called for that, especially when there were claims prior to ME2's release that players who imported could do these two things, but then they couldn't. But it was never fixed or patched. And given the nature of the import issue, I can't help but feel that had it been sorted out then, around two years ago, we'd not be suffering now.

Yeah, I think that Bioware programmed the ME3 CC to read face codes, which only existed in ME2 for characters created in ME2. I don't know why they didn't think about programming the CC to read face morphs like they did in ME2.

Though I'm thinking that the importing process for ME2 went was that the ME1 face morph turned into a face code and that since there was no face code for ME1, it turned into a default code, but still keeping the morph. So when you imported that one to ME3, all it read was the default face code.

Although, I'm pretty sure most of us knew that. . .

So how can they fix the problem if our character imports do not have an actual code...if I understand that correctly? I worry that it will take a long time to fix and I am unwilling to wait.

You understood it correctly. 

I'm not sure. If ME2 was able to read and import the face morph, then maybe somehow they'll be able to write the ME3 code to detect and import face morphs.

I'm just afraid that this whole situation would require a patch for ME2 (so when you import ME1 Shepard, it'll configure a face code), requiring to replay ME2, THEN import to ME3. . . Although, I'm about maybe 75% sure it won't happen, but the 25% of me is.

Modifié par AssistantSensei, 08 mars 2012 - 07:32 .

[karushna5]

TheSeventhJedi wrote...



Bottom line: I don't buy for a second that NO ONE noticed this GLARING problem. I'm sure they said, "well, by the time they know about it, we'll already have their money. If enough people whine, we'll figure out a patch later." Whoever made that decision needs to get punched in the pocketbook. They care more about their bottom line than our story, so let's hurt their bottom line until they stop hurting our story. It's really the only way.

I have to say the last part is ridiculous. You want to boycott their product that is your right. But don't say they don't caret. For some the Shepard import is working. They worked tirelessly on this game.

The Inside jokes, and in later play how your decisions affected things. The various endings. This was hard worked on. There is no way they can have alternatives to so many endings, give you so many options, which I might add is incredibly difficult to do in a game and they not care. If they didn't care except to get your money the game would be 7 hours long, there would be NO dialogue options and those who lived and died would be determined by a preset.

They care. It is impossible to make a game this indepth and for there not to be mistakes and glitches. Yes they are a franchise but their mistakes are just that mistakes. On this problem I agree with you. Horrible mistake to make. But it didn't happen because they didn't care about the game. Look into it a little on the production. Many of them sacrificed alot to do it. Just saying

[Brannon]

I'm going to be replaying ME 1 & 2 as an idealized paragon and renegade, so hopefully by the time I finish at least the first 1&2 play-through this issue will have been patched.

Quick questions since I haven't read this thread in detail and haven't played ME3: (I have the Xbox 360 versions)

1. What exactly happens when you import a custom Shepard into ME3? How far off are the faces "generally" coming out?

2. If you write down your ME2 face code and input it into ME3 during character creation, is this an issue at all?