8899 réponses à ce sujet

[SmokeJaguar11]

I created this account solely to share in the mutual frustration everyone is having with this. I also took off two days off from work, so it wasn't like I wasn't going to play the game. But it's not the same. I didn't think anything could ruin the incredible amount of excitement I had for this game coming out, but this issue definitely did. I just cannot fathom how such a glaring issue that is literally the first thing that occurs in the game could have been overlooked. There is just no way this could have been unnoticed. I suspect that Bioware and EA didn't want to hurt their pre-order and day one sales by revealing such an issue before the game's release. But it still just doesn't make sense how this could have happened.

[Cootie]

And please, to the people comparing this to Bethesda's Skyrim, trying to defend ME-3's terrible bugs by saying Skyrim had it worse, stop it.
Skyrim did not ship with a major selling point being completely borked. The dragons did not look like massive oysters, and it had mod support even without the toolset.

So hush. Stop trying to defend these people. They're big guys, and they should be able to handle this way better than they are. There ought to be more transparency in the face of so many complaints, especially since the massive hysteria is more about what they're NOT saying.
Tell us you're working on it, okay. Tell us about the progress, let us know how big of a mess it is, and tell us when we might expect an update. It doesn't need to be precise, just tell us something along the lines of "Hey, guys, this might take a while, but we'll make sure to compensate you."
And maybe give people a percentage off the next piece of DLC, depending on when they registered their products?

By staying so silent, you open the door for speculation and it looks suspect. You come off as arrogant and untrustworthy, so please do step it up.
Fans are more inclined to forgive people, rather than faceless corporations.

[Kali073]

Cootie wrote...

There ought to be more transparency in the face of so many complaints, especially since the massive hysteria is more about what they're NOT saying.
Tell us you're working on it, okay. Tell us about the progress, let us know how big of a mess it is, and tell us when we might expect an update. It doesn't need to be precise, just tell us something along the lines of "Hey, guys, this might take a while, but we'll make sure to compensate you."
And maybe give people a percentage off the next piece of DLC, depending on when they registered their products?

By staying so silent, you open the door for speculation and it looks suspect. You come off as arrogant and untrustworthy, so please do step it up.
Fans are more inclined to forgive people, rather than faceless corporations.

^ This. Come on Bioware, just tell us something, anything. I for one would be able to forgive if I could just get regular updates and some assurance it won't take half a year before this is fixed. It's the not knowing that drives me up the wall.

[FeministShep]

I'm another person who created an account simply because of the frustration I feel. I spent about an hour editing and wrtiting down these thoughts because I think they are important. I think you guys stopped listening to your fans. I'm not talking about the wack jobs who think every game should have no dlc or make any profit or are still pissed off over a game you made a half decade ago. I have loved your games since I was kid playing Baldur's Gate. But I think you guys really need to have a long hard look in the mirror and decide if you guys really want to make games, or if you are just trying to create blockbuster movies in an unfit medium.

I was worried when the demo failed to recreate my sheps face, but I gave you guys the benefit of the doubt. I'm not a fanboy pirate troll like the user base on metacritic (the user rating was 3.0!!) but seriously, this is a major disappointment. Importing the faces should have been a top priority. I can't think of any logical reason you guys would not have had this issue down unless you just ignored it altogether or if had you had your eyes soley on new players. This reminds me a lot of how the Dragon Age 2 developers thought they could get away with recycled level design. Yea, you guys are good, but I think the success of Dragon Age and ME and ME2 got to your heads a little. Ever since EA bought Bioware, the standards have gone down dramatically. The new Star Wars game was ok, but I cancelled my subscription because of the same recycled level crap that was going on in DA2.

People want to play their main character. They don't want to watch your trailer for your future movie. I think that Bethesda may have picked up the ball when you dropped it after Dragon Age. They are creating "games", not a wannabe movie. They are creating organic, player driven worlds. They know they are making games, not fake movies. They use the strengths of the medium, they're not ashamed of them. 

Again, I wanted to give you guys the benefit of the doubt, but I think it's bull when you act like you didn't know this problem would happen. Games are debugged endlessly before they are released - I'm sure if you wanted to fix it, you would have. I've supported you guys when the fan base started to turn, but this "oversight" is something that seems to support the theory that you guys really lost your game making souls after mixing it up with EA. I am not anti corporate - I just think EA's head is not in the right place when it comes to making games better.
You can't ignore your base.

Modifié par FeministShep, 08 mars 2012 - 09:31 .

[FlyingWalrus]

Guys, Bioware is not your ****. You aren't ENTITLED to an update every 24 hours or whatnot. You do not need to know every detail of the process they are going through right now, if there is one at all.

I can understand why people are upset, but the audacity of some of you, sheesh.

[FeministShep]

"Guys, Bioware is not your ****. You aren't ENTITLED to an update every 24 hours or whatnot. You do not need to know every detail of the process they are going through right now, if there is one at all.

I can understand why people are upset, but the audacity of some of you, sheesh."

No,the fact there are no updates doesn't bother me. What bothers me is that they knew this was going to happen. If they didn't, they need to fire whoever debugged the game, cause they're incompetant. They ignored a critical aspect of the Mass Effect experience. It's beneath them to ignore something like this.

Modifié par FeministShep, 08 mars 2012 - 09:09 .

[Cootie]

FlyingWalrus wrote...

Guys, Bioware is not your ****. You aren't ENTITLED to an update every 24 hours or whatnot. You do not need to know every detail of the process they are going through right now, if there is one at all.

I can understand why people are upset, but the audacity of some of you, sheesh.

I'm sorry?
Did you pay the exact same amount of money as the rest of us? Because if you got your game for free, I'd love to know how. Please enlighten us.

But more to the point.
I did not demand an update every twenty-four hours. I was listing the reasons why keeping up a certain amount of transparency on a regular basis is a good idea, especially in these cases. If you cannot understand the frustration of not knowing that some people feel, something I don't really share all that much (I'll live), I don't really see how you expect me to take you seriously.
Instead, try telling me how NOT keeping up that level of transparency is a good idea. I'm very open to suggestions, as I'm not quite omniscient yet.

But from where I'm standing, this doesn't look good at all.

Modifié par Cootie, 08 mars 2012 - 09:16 .

[Vosch]

FlyingWalrus wrote...

Guys, Bioware is not your ****. You aren't ENTITLED to an update every 24 hours or whatnot. You do not need to know every detail of the process they are going through right now, if there is one at all.

I can understand why people are upset, but the audacity of some of you, sheesh.

When a game is sold to me missing a critical key feauture that was advertised as being in the game, you can damn well bet I have a right to know what they're doing about it and why it isn't already in the game.

Modifié par Vosch, 08 mars 2012 - 09:16 .

[sic transit gloria mundi]

like 'some' others here in this thread, this is my first post too. i cannot believe that this bug went unnoticed during the whole development-/testing-process.

probably this whole thing is a karma-payback, because i bought my copy at european retailer, who had put it up for sale 3 days ahead of the official european release, but honestly: i tried recreating the face, this hideous visage i created in me1 mostly because i wanted to see how ugly it can become, but after saving humanity 2 times, i came to realize that he's my ultimate hero.

and the whole ~1 - 1.5 hrs i've played so far .. well .. i mostly felt betrayed, cheated on. as if they'd switch actors in a moie-trilogy-finale. i wasn't emotionally connected to this 'new' shepard. not. at. all.

so BOOH! bioware, for missing this *BIG* issue!

[avmf8]

FlyingWalrus wrote...

Guys, Bioware is not your ****. You aren't ENTITLED to an update every 24 hours or whatnot. You do not need to know every detail of the process they are going through right now, if there is one at all.

I can understand why people are upset, but the audacity of some of you, sheesh.

This is not a small bug this is an almost 100% bug and its the core of the game. The core of the game is playing your character. If they were not going to support custom faces from the first game to the last it should have been just deffault faces.

I am entitled to a game that is working out of the box. Considering I and others paid money and bought on release day or pre ordered every one is entitled to something. I was entitled the moment I paid money for this game. They cared more about making DLC to get some more money then they cared about QA.

This character import thing was what made me actually like Mass Effect. The  biggest reason I bought the game is 100% broke and I am supposed to be OK with this? I don't think I am going to far expecting this fixed fast or to be compensated. They should not have changed the CC at all except adding more parts. All they really needed to update was the hair that was it.

But they fixxed something that was not broken and now its broken and they post a small PR piece and then nothing.

I can not beleive you would deffend Bioware on this.

[Kastigar]

Seriously transparency =/= them giving us play by play for the lines of code being written or w/e to fix the issue.

But I'd be willing to just sit back and chill if they just popped off with "we done f**ked up bad. it's going to take some time (re: more than a few days) to fix. hang in there".

Silence is almost always perceived as bad by the community, regardless of what's actually going on that we can't see. The tiniest bit of an update could go a long way.

[Kali073]

FlyingWalrus wrote...

Guys, Bioware is not your ****. You aren't ENTITLED to an update every 24 hours or whatnot. You do not need to know every detail of the process they are going through right now, if there is one at all.

I can understand why people are upset, but the audacity of some of you, sheesh.

I don't think I'm especially entitled to anything but I'd just like a statement. "We're working on it but it seems like it'll take a while." is enough for me. Considering what a huge flaw this is I don't think I'm being unreasonable in wanting to know if this is an easy fix or if it's going to take weeks, perhaps even months, to fix it.

Bioware isn't  our (what you said) but we're their customers, it's in their best interest to keep us happy with their products. Not everyone is going to like everything and Bioware can't bend to suit every little whim of every fan, I know that, but this is such a basic thing.

Also, if I'm not expressing myself right (since misunderstandings between posters seems so rampant on this forum), I'm not looking for a fight I just want to explain my side of things.

[chainsawgutsfuck]

I guess the depressing thing is not many games tend to be made with the same love and affection, or attention to detail as they used to be... gaming is big business if you go for the right market, generally speaking the younger market.

Look at the games of antiquity, when a buggy release for something like N64 or PSX would of meant an unplayable game - developers weren't blasé about bugs, they couldn't shove a crappy product out the door and patch it back up at a later date, it had to be 99.999%. And they were, besides the odd funny glitch (MissingNo. anyone?) Those same games would tend to cram in as much effort and detail as they could - look at games like Final Fantasy 7, where they made entire minigames just for a 5 minute section of the entire story (submarine, snowbard, bike chase etc). You wouldn't get that as much now since the passion is gone and it's just megabucks for the company directors - you release that game on time, and you sell as many as you can, however you can.

Why would they admit problems, when they can keep it on the hush and (probably) patch them up later? That'd lose them instant money. I'm afraid these "fat cats" who have always took people for rides in big business deals, company take-overs, resource fights etc. throughout the ages, are now pushing their way into video games, and it's upsetting the balance between passion and profit to the point where it's all profit.

Witcher 2 got a patch a week or so after release to address major bugs - this, from a relatively small Polish developer. They WANTED their game to be enjoyed and fully operational. Mass Effect 3? Sure, we'll probably get a half-patch in the next month or two to make people shut up, but don't think the problem will be fixed. They'll subvert and redirect complaints and basically say nothing that could be used against them; we have to either "deal with it" or just not support them by not buying their product, it's that simple.

[Cootie]

chainsawguts**** wrote...

I guess the depressing thing is not many games tend to be made with the same love and affection, or attention to detail as they used to be... gaming is big business if you go for the right market, generally speaking the younger market.
/snip (eventhoughtherestwasreallygoodtoo)

I believe this proves the point that communication is key in these situations, or you'll end up looking like, well, this.
They've already acknowledged the bug. The best thing to do now is to follow through with it, no? Keep us updated, make things sound positive, excite us!

Instead, there's this gloomy silence promoting rather dark assumptions.

[GODzilla]

All in all I spend a good three to four hours to recreate my Shepard. I think the outcome is pretty good, but I also think this should not have been necessary!

For myself I believe that, if I'd ever play Mass Effect from the beginning with another character then it's going to be the standard male Shepard, since I've actually never done this (only MY custom FemShep *g*).

But there are people, some with an almost crazy amount of different custom Sheps. I've read a guys post who claims he has 15. 15!!! ^^ Must be a pain trying to recreate them all. -.-

Bottom line: I'm almost certain, I don't expect this to ever get fixed. But go ahead Bioware, surprise me!

[Lincoln MuaDib]

Like I said, after the DAII fiasco of the go-slow Hawke that was less capable of combat than an arthritic sloth, you would have thought BioWare would try not to make their first bug so obvious, game-crushing and ridiculous.

Also-has anyone at BioWare said "sorry" yet?

Interesting that the new rules for the forum prohibit abuse of developers. I think they knew there'd be rage.

The BEST patch would be if we could change our Shepard, or at least tweak her. I mean, sure, Shepard isn't being reconstituted after death like in ME2 so changing her skin colour is out, but... surely changing her hair is something she'd have done once in a while?

"Oh, no. You can't change imported Shepard's hair style."- BioWare
"So where's the hairstyle I gave her?"- me
"You misunderstand. YOU can't change her hairstyle. We can, though. In fact, we just did. U mad bro? *troll face* "

[avmf8]

GODzilla_GSPB wrote...

All in all I spend a good three to four hours to recreate my Shepard. I think the outcome is pretty good, but I also think this should not have been necessary!

For myself I believe that, if I'd ever play Mass Effect from the beginning with another character then it's going to be the standard male Shepard, since I've actually never done this (only MY custom FemShep *g*).

But there are people, some with an almost crazy amount of different custom Sheps. I've read a guys post who claims he has 15. 15!!! ^^ Must be a pain trying to recreate them all. -.-

Bottom line: I'm almost certain, I don't expect this to ever get fixed. But go ahead Bioware, surprise me!

I am not sure but you may be talking about me I do have 15 Sheppards. None of them sucesfully imported into ME3. I did 15 because I wanted to see every consiquence and decission pan out. Varriations like I save Wrex or kill him or tell ash to stay with the bomb or tell kaiden. to stay with the bomb. I made saren kill himself but another time did not every major choice youcan make I did to see them all.

That is why I am very pissed off at this. I think I am the most pissed off person here. 

[Kertsang]

"Guys, Bioware is not your ****. You aren't ENTITLED to an update every 24 hours or whatnot. You do not need to know every detail of the process they are going through right now, if there is one at all.

I can understand why people are upset, but the audacity of some of you, sheesh."

There is nothing audacious about it. People are extremely upset that one of the franchise's defining features is broken from day one; a feature that hinges on the player's emotional connection to his/her Commander Shepard. This is a crippling issue unlike anything I have ever, ever seen from a developer of this caliber. I've played plenty of games that were released with constant freezing, crashing, graphical and AI issues and everything in between. I'm sure many people in this thread have as well.

But this is a disaster that is groundbreaking in the history of game glitches for so many reasons, one of which is that it specifically hurts the players who have stuck by the franchise the longest. The developers should be thankful that all people are asking for is an update and an apology.

[FlyingWalrus]

Cootie wrote...

FlyingWalrus wrote...

Guys, Bioware is not your ****. You aren't ENTITLED to an update every 24 hours or whatnot. You do not need to know every detail of the process they are going through right now, if there is one at all.

I can understand why people are upset, but the audacity of some of you, sheesh.

I'm sorry?
Did you pay the exact same amount of money as the rest of us? Because if you got your game for free, I'd love to know how. Please enlighten us.

I don't even know what the hell you're trying to say. But yes, I did drop for a CE same as many people on this forum. US$79.99 plus 9.75% tax.

And I'm just going to make a general response since I don't want to bulletpoint a response for everyone.

You're free to go running around screaming your head off about how Bioware knew that this was going to happen, spouting inane conspiracy theories and basically making yourself look like you wear tinfoil hats as a matter of habit nowaday, but that's not going to make either Bioware or your fellow forum-goers take you seriously. The fact is that bugs happen. Anyone who has spent an hour working with code knows that she is a fickle mistress and that it can be straight up gymnastics trying to get a program to behave exactly as you want it.

Were it so easy, do you not think that Bioware would rather avoid the possibility of an enraged and heartbroken fanbase? The fact is that somewhere between three game engines and five years, something is not gonna align. It seems so simple to us standing from the outside and minutely critiquing every design choice, but we weren't the ones laboring under a deadline. Frankly, I can see how it would have been easy to miss if they thought they had it in the early stages. For doing other things, the feature mysteriously breaks or derails or something or the other.

I'm not here to be Bioware's defense attorney. Like I said, I can't be mad at people for being mad. I'm just trying to be a voice of reason and rationality here.

Oh yeah, and isn't Chris just a community guy? That means he actually has to try and get info from other people, which as anyone who has ever worked as part of a company knows isn't always an immediate possibility.

Modifié par FlyingWalrus, 08 mars 2012 - 09:45 .

[avmf8]

FlyingWalrus wrote...

Cootie wrote...

FlyingWalrus wrote...

Guys, Bioware is not your ****. You aren't ENTITLED to an update every 24 hours or whatnot. You do not need to know every detail of the process they are going through right now, if there is one at all.

I can understand why people are upset, but the audacity of some of you, sheesh.

I'm sorry?
Did you pay the exact same amount of money as the rest of us? Because if you got your game for free, I'd love to know how. Please enlighten us.

I don't even know what the hell you're trying to say. But yes, I did drop for a CE same as many people on this forum. US$79.99 plus 9.75% tax.

And I'm just going to make a general response since I don't want to bulletpoint a response for everyone.

You're free to go running around screaming your head off about how Bioware knew that this was going to happen, spouting inane conspiracy theories and basically making yourself look like you wear tinfoil hats as a matter of habit nowaday, but that's not going to make either Bioware or your fellow forum-goers take you seriously. The fact is that bugs happen. Anyone who has spent an hour working with code knows that she is a fickle mistress and that it can be straight up gymnastics trying to get a program to behave exactly as you want it.

Were it so easy, do you not think that Bioware would rather avoid the possibility of an enraged and heartbroken fanbase? The fact is that somewhere between three game engines and five years, something is not gonna align. It seems so simple to us standing from the outside and minutely critiquing every design choice, but we weren't the ones laboring under a deadline. Frankly, I can see how it would have been easy to miss if they thought they had it in the early stages. For doing other things, the feature mysteriously breaks or derails or something or the other.

I'm not here to be Bioware's defense attorney. Like I said, I can't be mad at people for being mad. I'm just trying to be a voice of reason and rationality here.

"There is no excuse for a almost 100% glitch. I can understand a few having an issue but common almost everyone has an issue with this "bug"

I am not a consipracy theorist I just figure that Bioware simply did not test the game. No way they tested it if they did this would not have happened. The game was either not tested or tested poorly for that gapping hole to get un noticed.

[Terror_K]

The fact is simply this: this should never have got past QA. Not in a million years. Not with what the Mass Effect trilogy was supposed to be. It's either carelessness, laziness or incompetence (or all three). The game going gold in this state is about as forgivable as it going gold with Shepard not being able to shoot because they screwed up mapping the ability to fire your gun to anything and didn't catch it. I'd rate this worse than any bug I've seen from Obsidian or Bethesda over the years, and up there with the likes of the original AvP and GTA III on PC that until patching didn't allow players to save their games.

[Kastigar]

Bugs certainly do happen, and can happen for a huge variety of reasons. I'm sympathetic to a degree. But do you truly believe this (which comes up after like...3 button presses) made it through somehow? This is Mass Effect where dozens, if not hundreds of variables are tracked and carried over successfully. Do you honestly believe they are competent enough for that, but they let a "bug" that happens before 1 line of the story is spoken go unsquashed?

[FlyingWalrus]

Glitch, bug, they're the same thing aren't they? When a program does not respond or act as it is intended to due to unknown or unforeseen variables?

Be reasonable. QA is a very demanding job and the debugging process is often a horrifying laundry list of hilariously obscure and inexplicable things. It is more often than not impossible to clear the list completely—bugs are prioritized. Like I said, I bet this one is just one that happened to go awry at just the wrong place in the process where it was overlooked or missed. Unfortunate indeed that it had to be such a prominent feature.

[mlouden03]

Cootie wrote...

And please, to the people comparing this to Bethesda's Skyrim, trying to defend ME-3's terrible bugs by saying Skyrim had it worse, stop it.
Skyrim did not ship with a major selling point being completely borked. The dragons did not look like massive oysters, and it had mod support even without the toolset.

I wouldn't mind killing a giant oyster XD

Figured I'd at least try to get some humor in here. Honestly to me ME 3 hasn't come out yet, as I can't play the way I'm supposed to be able to.

Side question:

Is the galactic readiness thing only available in MP? I heard you could get the same things in SP as well. Or was that also a erm "mistatement"  by bioware?

[Cootie]

FlyingWalrus wrote...
*snips a bunch, hope you don't mind*

Doesn't that prove my point though? The point of interacting with the community in a transparent manner is to avoid tinfoil-hatting. Ignorance is really just a lack of information, and we're suffering from it lots.
Even if it's just "We're working on it, seriously. I don't have any specifics right now, but I promise I'll try to get back to you," it'd prove to be an efficient way to get rid of the constant frothing.

The rest of your post is just the opposite of tinfoil hatting, because we don't know anything.
Why?
Nothing's been said. And nothing's been said regarding the whole "they must've known about this"-issue, either.
It's just leaning towards renegade, and it's easily fixed. That's what's really frustrating.

And if Chris is just a community guy, and I don't assume his job is easy, taking the time to just repeat the same thing over and over has worked well for other companies, like Activision Blizzard, because it looks like they care and are actively looking into it.
I can't be sure he's working hard to find answers, either, because we haven't heard from him.

I'm just saying, communication is good. I don't want to sound like I'm demanding very much, or constant attention or somesuch. But from where I'm standing, it really doesn't sound so bad to just retype the same statement over and over.
Again, I should stress that I don't know, and I'm not an expert.