Issue importing faces into Mass Effect 3 Updated March 21
#1376
Posté 08 mars 2012 - 06:35
I've been a little more than devastated over the past week, so last night I spent about a good three hours refining my Shepard face with pictures, trying to get as close as humanly possible. The end result makes me more comfortable than I've been with any other face so far, but my disappointment is still there. This has just been a nightmare to deal with.
I'm so very disappointed in Bioware. This was not how upgrading our characters should have been handled. There was not enough care in making sure the translation from one version to the other would be accurate. Even when the fix comes out, I doubt now my Shepard will simply not look like she's supposed to, and being asked to wait for a month for a patch because they only decided to address it on launch day is completely unacceptable.
I just don't know what to do. I don't think I can get a reimbursement back for a digital copy, but I guess I'm going to have to try.
#1377
Posté 08 mars 2012 - 06:37
weremutt wrote...
This is not something like the From Ashes DLC. This is a major problem with the game and I am pretty sure that this falls under false advertising. The product does not work as it was stated to work. The fact that this is now onto 52 pages with no response from anyone in Bioware is rather disheartening. There is not even a comment on their facebook page about this. The company boasted about keeping the same character through all three games. Having to recreate the character on the third game because he/she did not import properly is a major problem. From what I have been reading on the web it either transfers over nearly perfectly or not at all. Bioware; you need to come out with a statement on this subject, not just was you have at the start of this topic. I really hope all of this is being read. After this and the poor choice of one or two dialog options in the main game, I am pretty disappointed. I am playing on RPG on hardcore with an imported save that actually worked and I am surprised by the good and equally surprised by the bad. In short fix your broken game before a class action law suit gets filed on the company for false advertising or at the very least, release a press release stating when a fix will become available. I do not think the company needs to loose money on this so I would hate to hear that it has a class action law suit against it for false advertising. And No I am not suing the company.
I know what you mean, and soon, European gamers will face the same thing
Modifié par daholyone11, 08 mars 2012 - 06:38 .
#1378
Posté 08 mars 2012 - 06:38
zegota wrote...
The problem remains, though, that many of us can't get anywhere close to our Shepards even using this method. The assets simply aren't there.
Close is a pretty subjective term. I think it gets my Shepard more than close. Exactly the same as in the last game? No, but the transfer wasn't exact from the first game to the second game, either.
If they release new tools specifically for ME1 transfers, I'll consider redoing my Shepard for them. Otherwise, this is going to give you your Shepard in ME3 as of today. And as I'm not expecting them to do anything more than cut all these steps out so you get these results in the game, I'll take it. It's my Shepard.
Modifié par KunamiMata, 08 mars 2012 - 06:38 .
#1379
Posté 08 mars 2012 - 06:45
Modifié par Mistrzu, 08 mars 2012 - 06:47 .
#1380
Posté 08 mars 2012 - 06:45
Now, I am pretty happy with that. I was disappointed when it just didn't "work" like the transition from ME1 to ME2. I thought that there was something wrong with my file! Anyway, I expected this to be a feature of ME3 like the rest of you. But I am very glad there is a workaround. Yes, it's a pain , but the Shep you have played with can be imported.
I love the series. I still love Bioware, since they do make games that I have really enjoyed. That's why I play Mass Effect; I enjoy it. The people who develop the game have the right to set parameters, release DLC, change the gameplay, etc. I am playing "their" game, not mine. Their game just happens to really appeal to me personally.
Sorry, didn't mean for a TL;DR post!
Happy hunting.
#1381
Posté 08 mars 2012 - 06:48
#1382
Posté 08 mars 2012 - 06:49
KunamiMata wrote...
zegota wrote...
The problem remains, though, that many of us can't get anywhere close to our Shepards even using this method. The assets simply aren't there.
Close is a pretty subjective term. I think it gets my Shepard more than close. Exactly the same as in the last game? No, but the transfer wasn't exact from the first game to the second game, either.
If they release new tools specifically for ME1 transfers, I'll consider redoing my Shepard for them. Otherwise, this is going to give you your Shepard in ME3 as of today. And as I'm not expecting them to do anything more than cut all these steps out so you get these results in the game, I'll take it. It's my Shepard.
Sure it is, and I'm trying to give them the benefit of the doubt. Some people have gotten a pretty good fascimile, and that rocks. I'm not one to freak out because the lips are slightly smaller or the haircut is different. But honestly, my Shepard isn't anywhere within a reasonable definition of close. She has red hair and is female, and that's about where the similarities end.
#1383
Posté 08 mars 2012 - 06:50
KunamiMata wrote...
zegota wrote...
The problem remains, though, that many of us can't get anywhere close to our Shepards even using this method. The assets simply aren't there.
Close is a pretty subjective term. I think it gets my Shepard more than close. Exactly the same as in the last game? No, but the transfer wasn't exact from the first game to the second game, either.
If they release new tools specifically for ME1 transfers, I'll consider redoing my Shepard for them. Otherwise, this is going to give you your Shepard in ME3 as of today. And as I'm not expecting them to do anything more than cut all these steps out so you get these results in the game, I'll take it. It's my Shepard.
Then someone at Bioware should do it for me. Why should I go through this trouble because they were lazy? I am not willing to do all of that. I should not have too I paid Bioware to do it for me. I don't have a flashdrive I have meory crads but I don't think those can be formatted since my 360 reffuses to format it.
#1384
Posté 08 mars 2012 - 06:51
Modifié par Kali073, 08 mars 2012 - 06:54 .
#1385
Posté 08 mars 2012 - 06:54
vahnfox wrote...
I just don't know what to do. I don't think I can get a reimbursement back for a digital copy, but I guess I'm going to have to try.
here here... I want my money back.
#1386
Posté 08 mars 2012 - 06:57
I can't play, and I am tired of waiting, so I am giving up for now. The fact that they did not have the courtesy to even make a statement about the situation is worse than the problem itself. I can't understand that, so I will return the game and try to forget about it.
Good luck to you guys, see you in the future.
#1387
Posté 08 mars 2012 - 07:00
But I do wonder how this didnt show durring testing? This was the selling argument for buying the first game. And it is sad that I have to wait longer before I get to continue "my" adventure with "my" caracter. I have to question the way you test the game if you missed to test that the import your caracter did work for players who supported your game from the start. For me I cant play right now the singleplayer.
I will think a second time before buying a Bioware product again, because I cant accept a neglect like this. Normal bugs like textures or dialog missing can be missed but something that is the first thing 80% of players may do (stats from ME2) havent been tested fully is not okay.
#1388
Posté 08 mars 2012 - 07:01
zegota wrote...
Some people have gotten a pretty good fascimile, and that rocks. I'm not one to freak out because the lips are slightly smaller or the haircut is different. But honestly, my Shepard isn't anywhere within a reasonable definition of close. She has red hair and is female, and that's about where the similarities end.
Same for me.
The "can't import your face" error should be fixed, and I think chances are good they will fix it. But I think the bigger problem is that for a lot of people, it's simply not possible to get something that looks like their Shepard in the current game, whether by importing or manually tweaking the parameters. I'm less optimistic about this being fixed, just because it seems like a big thing that would take a lot of work.
But, I still won't play unless it's fixed.
#1389
Posté 08 mars 2012 - 07:05
LOLdpgimenez wrote...
The irony is what Anderson says to Shepard in his first line:
"Looking good Shepard."
#1390
Posté 08 mars 2012 - 07:05
I had this issue. It annoyed me for about 5 minutes. I re-created my Shepard and got on with the game.
Should it have come up in testing? Yeah.
Is it a game-breaker? Hardly.
#1391
Posté 08 mars 2012 - 07:06
It's annoying that the FemSheps are the ones getting hammere--um...being most affected by this. Personally, ever since KOTOR, I play as a female character(ohh, the concept of a female Revan...the mind spins with the possibilities). The reason for this in the previous gen was pretty straightforward: in this style of RPG, you're running around for 50+ hours with a behind-the-back camera. And as a guy, if I'm going to be looking at someone's ass for that long, I'd prefer it to be a woman's ass.
Then this gen: it just seems to me like the female characters get the better voice talent. It pissed me off when ME1 made MaleShep the default, for two reasons. 1, Mark Meer's voice does not look like it ought to come from Mark Vanderloo's mouth. 2, I wanted to see a kick-ass female heroine held up as a gold standard. Additionally, I was annoyed that the voice of the franchise was not one of the best voice actors of this generation(Jennifer Hale) but, IMO, one of the worst(Meer). However, as Rufus the 13th Apostle would say, "That's just my pet peeve." Let's get back to the real issue at hand.
Now, as to the facial importing...I'm still annoyed. This is, as I said yesterday, a heavily-publicized cornerstone of the franchise: the ability to create a custom character, whether it be an avatar of yourself or just how you think the character 'should' look. And now it's broken. This needs to be fixed, and fixed soon. When we longtimers spent hours getting our Sheps 'juuuust right', I for one really didn't want to have to do that again.
But...*sigh*...I did, as an experiment. Which is why it's almost two EST and I'm just now getting on, even though I got off work 7 hours ago. And let me point out: while I've come to a very slighter degree of acceptance as it relates to re-creating my Shep, I am still not okay with my story choices being wrong. They need to fix that now.
Okay, here's the situation. My parents went away -- no, no, sorry. Tired, no caffeine.
On ME1 release day, I spent several hours(not sure how many -- it was most of the morning shot to hell, though) creating a FemShep that I thought was both attractive and that -- to my ears -- fit how I envisioned her voice. This is her(Normandy bridge shot-squad shot). When posting pics before, I've heard everything from "She's hot" to "She looks like David Bowie", but it's just my personal taste.

ME2 release day, I was pleased as punch to find out that the 'import your character's face' had NO problems whatsoever. There were, as I've said, some very minor differences, but that was only to be expected with a graphics upgrade. This is her(talking to Chakwas shot-squad shot)
http://i299.photobucket.com/albums/mm311/DiScOrD_tHe_uNaTiC/ME2FemShep.jpg
ME3 release day, I came home, waited for GameStop to open, then got the game. Installed it, selected 'Import ME2 character'...and felt my heart sink as I saw that several of my story options for my original, primary FemShep(I have 3 Fem, 4 Male) were wrong(as noted before, my game went LI-Liara--Virmire-kill Kaidan--ME2LI-stay faithful. The import thought it was LI-Kaidan--Virmire-kill Ashley--ME2LI-stay faithful). I got so pissed at that, that I quit the game and went to bed.
Then, yesterday. I happened to mention the debacle to a buddy of mine at work who is a regular on sites like Kotaku, and he informed me of the glitch. I came here and met all you wonderful people:) and contributed my $0.02. And by the time I was finished researching the problem, trying the workarounds(I used Janus', if you're wondering), it was again time for bed. To be honest, it was a little early for me, but the last thing I felt like doing was messing with the game more.
Which led to this morning when I got home. Started up ME3 and input the code I got from the Modio/Mass Effect 2 Saves website/YAML rigamarole. And this gave me...her.
[img]http://i299.photobucket.com/albums/mm311/DiScOrD_tHe_uNaTiC/ME3coderip.jpg[/img]
Kill it, kill it!
I sighed, back out of the CC, and thought for a moment. Then I picked 'Import ME2 character' and progressed past the screen showing my wrong story options, figuring I'd see what my no-longer-valid-facecode FemShep looked like. This is her.
[img]http://i299.photobucket.com/albums/mm311/DiScOrD_tHe_uNaTiC/ME3import.jpg[/img]
That's...actually, that's not really so bad. I mean, she's not my FemShep, but she's no Rooney Mara as Lisbeth Salander knock-off like the coderip Shep was. So then I spent...around 3 hours working on a 'new' FemShep to use as a last resort if they come out and say "Oh, the patch is gonna take 'till May". This is her.
[img]http://i299.photobucket.com/albums/mm311/DiScOrD_tHe_uNaTiC/ME3FemShep.jpg[/img]
And that's as close to my original as I could get, as it seemed like some of the options I used for her didn't work on this one. Now, I have to say I'm fairly happy with this face. I can easily imagine that a month or so of downtime has reduced her stress level, she's not eating Rupert's cooking anymore, growing out her hair a little...I could play through the game with this face if I had to.
Which leads to another thing I don't get: why they arbitrarily removed or altered some values instead of just adding new ones. The DA:O character creator had 46 option sliders, ME1 had 37. Why keep that number of options unchanged unless you're going to keep them THE SAME across the series? I don't mind them adding new stuff(although, the full-right female hairstyle -- really? that's what you replaced my cute jaw-length right-side parting with? eugh), but it's a big pet peeve of mine that games/movies/tv shows add new things but take away old ones.
As to this being fixed by a patch, I hope most fervently that it is. With that last face I did, I wouldn't be so upset about playing the game, but like I said, some of my story options were screwed over too, and there's no way to change them like ME2 had(the Shepard-Jacob-Miranda in the shuttle convo). But patches are just a symptom of the sickness. When the 360 was about a year into its life cycle, I started seeing lots of release-day patches for games. I mentioned this to a buddy, and he informed me that as a PC gamer, he was so used to it that he didn't even care anymore. That, unfortunately, is what this generation was moving towards and is now in, and the next gen is going to be even worse. They find a bug late in the development cycle, the release date and promo materials are already printed out, and instead of saying "Hey, we found a bug and we're gonna delay shipping the game until we make it right", they just write a patch and have it on the servers on release day. If I had my way, I'd have the game companies always pad their schedule by three months minimum. For instance, ME3. Say it would be out in June, even though you plan to have it out in March. That gives you time to release a demo-beta, listen to feedback, find-fix-address stuff, and if you get it all fixed soon enough, ship it in April. If it meant having a working CC that could flawlessly import everything, I would have gladly waited a couple extra months, and from reading this topic, a lot of you would have too. Otherwise, you run the risk of it turning into a Dilbert strip: "All the bugs were reclassified as security features just to make the ship date!"
I know the devs, by and large, worked tens of thousands of hours on this game, had sleepless nights worrying about it, neglected personal hygiene and familial obligations for it. As a gamer, I always have the utmost respect for those who create the games I love, both for the amount of work they put in, and because I know I couldn't do it myself in a million years.
"We do three kinds of jobs: good, fast, and cheap. You can have any two. A good fast job: won't be cheap. A good cheap job: won't be fast. A cheap fast job: won't be good."
Publishers want to grow the existing audience, which is only rational. More audience = more money. If you want to change a game to make it 'more accessible', that is a justifiable business decision. But there's no reason to alienate the original audience in doing so. All of the changes that have been made from ME1 to 2 and now from 2 to 3 could have been implemented without leaving out original stuff. Like removing certain options in the CC and replacing them with new ones -- come on, you've got two discs, almost 14GB of storage, and can't leave in a few MB of hairstyles, noses and mouths? That's the kind of thing that peeves people. And it leads to this, perhaps the greatest thing that's been written about this gen.
"We tend to be very critical of the video game industry here at Cracked, and damn it, the industry deserves it. They charge more per-copy of their product than any home entertainment medium, and are always looking to squeeze us for more. If they don't like being held to a high standard, tough ****."
Anyway, I'll be going now. Gotta keep blazing through ME2 -- again -- hoping that my story options don't glitch -- again.
But before I go: may I just say how genuinely moved I am that so many of you are using I AM NOT PLAYING UNTIL I HAVE MY SHEPARD BACK as your tagline. I'm not being sarcastic here, that really is pretty freakin' cool. I'm not trying to take credit for the phrase itself, I want to make clear that VAHNFOX SAID IT FIRST, but it WAS my idea to put it in the taglines. And now, barely 24 hours later, thirty pages of posts, that tons of people have said it. That, to me, is the best of the gaming community, where one person(or two people, again, vahnfox said it first) start something grassroots-y and it builds. Makes me feel like part of something, and that's what the gaming community should be about.
Modifié par FirstOfTheFallen, 08 mars 2012 - 07:36 .
#1392
Posté 08 mars 2012 - 07:06
#1393
Posté 08 mars 2012 - 07:06
First of all, I'm not very happy to see there's a DLC on the first day, it's like "if you want the full game, you'll have to pay more"... What a shame :/
But ok, I bought a Collector one and my DLC is kind of already paid.
THEN
I want to take my ME1 > ME2 character and I can't?
Is that a joke? Don't you have a tester team or something else?
Regards,
PS:sorry for bad English, I'm French
Modifié par ll.MuLoT.ll, 08 mars 2012 - 07:07 .
#1394
Posté 08 mars 2012 - 07:07
This.Ryuna wrote...
It's amazing how some are still arguing that the issue was been missed. Here's news:
In any basic testing phase of a system's cycle, we're always told that game developers play the whole thing from A to Z and test every single feature, let alone the most important one in the ME franchise, the save import. I mean, this is no random "issue" we're talking about, this is the reason many got hooked on the game. Say that they were actually dumb enough to miss it while testing, then there's no chance they missed how fans clearly pointed it out during the demo. So yeah, it feels like we've been cheated, since they knew about it and were probably too lazy now that the launch was near. There's always a price to pay for fast money, and they chose their customers' sanctification. Not smart.
I test video games for a living and let me assure you that no QA team would ever forget to test something as vital as the import! Also, QA has no influence on what the developers/designers are doing. So if some idiot got the idea to mess up the CC and didn't think of the consequences, the testers can scream about it as much as they like. They are not the ones who decide what gets fixed and what doesn't.
BW clearly knew about this and wasn't able or willing to fix it.
Let me also assure you that the patch might take time. A lot of time. Don't be so impatient! First they need to make the import work which might be a lot more difficult than any of us can imagine. Fixing one thing can easily lead to new bugs. So they need to test it again. Then it needs to be validated and approved. It's a long process.
I will start playing as soon as my copy arrives. The face code generator is far from ideal but I won't let this disaster ruin the most anticipated game of my life.
I am quite upset, though. Hence my new banner ^^
#1395
Posté 08 mars 2012 - 07:08
#1396
Posté 08 mars 2012 - 07:09
avmf8 wrote...
Then someone at Bioware should do it for me. Why should I go through this trouble because they were lazy? I am not willing to do all of that. I should not have too I paid Bioware to do it for me. I don't have a flashdrive I have meory crads but I don't think those can be formatted since my 360 reffuses to format it.
You should go through the trouble if you want to play the game. Yes, it sucks. Yes, BioWare royally screwed the pooch this time. Yes, I agree with you on all points. But I want to play this otherwise awesome game, and I refuse to wait for them to fix it, so I took a couple of hours this morning to figure out how to do it myself. I shouldn't have had to, but that doesn't mean I can't or won't.
#1397
Posté 08 mars 2012 - 07:09
thinkingnebraska wrote...
I just wanted to chime in and say that the instructions given way back on page 4(?) worked great for me on PC. Now, I had to change the hair style and color, and tweak the nose just a bit, but I have "my" Shepard in ME3.![]()
Now, I am pretty happy with that. I was disappointed when it just didn't "work" like the transition from ME1 to ME2. I thought that there was something wrong with my file! Anyway, I expected this to be a feature of ME3 like the rest of you. But I am very glad there is a workaround. Yes, it's a pain , but the Shep you have played with can be imported.
I love the series. I still love Bioware, since they do make games that I have really enjoyed. That's why I play Mass Effect; I enjoy it. The people who develop the game have the right to set parameters, release DLC, change the gameplay, etc. I am playing "their" game, not mine. Their game just happens to really appeal to me personally.
Sorry, didn't mean for a TL;DR post!
Happy hunting.
It may be their game, but it's suppsoed to be my story with my shep.
#1398
Posté 08 mars 2012 - 07:09
bubu0100 wrote...
hope it will be solved soon
Probably not
#1399
Posté 08 mars 2012 - 07:09
I am fortunately one of the very lucky ones - using the USB stick trick, I managed to get a virtual carbon copy of my Shepard into ME3. His lips are pursed the exact same way, his nose is identical to the old one, his hair color and style are still around, and he still has that kind-of sunken look to his eyes. There was a little guesswork involved, but I am incredibly happy with the result.
I am also incredibly disappointed in Bioware. It might not be a game breaking bug, but it's a game breaking bug.
#1400
Posté 08 mars 2012 - 07:17
sfam wrote...
I played 7 hours with this game yesterday - that said, I will try the insanely complicated method KunamiMata shares above. If it comes out close, I will probably restart. Its worth a try, as I eventually gave up and went with a totally different look, that 7 hours in, I really don't like.
It's really not that complicated and it worked wonders for me. I initially gave up playing two hours in because I was so frustrated prior to doing it.




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