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Issue importing faces into Mass Effect 3 Updated March 21


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#1526
ladyvader

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I want my Shepard as well because the one I created is just off and I don't know what I need to do to fix it. When you create something years ago, you tend to forget exactly how it got done. Or at least that is the case with me. The new engine isn't helping because Kelly looked off and so did Miranda.

#1527
snakeboy86

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man Im so relieved, just got the game today, imported my Shepard from mass effect 2 and it looked the same!!! had to change the hair but I found the one it had in mass effect 2!!!! god I'm so relived

#1528
Razious Mezorah

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I don't even have my Sheps to begin with, crappy recognition software. Its my Shepard and I want him NOW!!

#1529
Cody Konior

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I feel sad. I had my Shepard from ME 1 and ME 2, though he doesn't look 100% like me he was the closest I got, and I've done multiple playthroughs like that so that he is, "me".

Import into ME 3? Failure. I also went through the community tool to extract a face code, and when I used that in ME 3 to alter the face, it looks nothing like the original.

What a HUGE fail. C'mon, "Oh this is the only trilogy in the world you can import everything from one game to the next", and then you **** it up by failing on the face, THE FIRST THING YOU DO IN THE GAME! How does that even happen?!

Then I went into the character creator and tried to create the face again. What a piece of garbage, I could not get a good face from it at all. It seems extremely limited and intent on popping out thick-neck faces with very little variation. I got as close as I could and started the game, then rage quit about 15 minutes in. That is not Shepard, that is not me, I want my proper face back in.

Modifié par Cody Konior, 08 mars 2012 - 11:46 .


#1530
jbg927

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still no word from bioware, this is frustrating

#1531
geckosentme

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Dan Dark wrote...

Hopefully someone from Bioware is keeping track of this thread... there've been some ideas thrown around that could help the programmers sort things out. And, on that note, I have three new[ish] suggestions I'd like to put out there:

1) One of the most glaring differences between ME2 and ME3 is the eyes - if Bioware were to add the original shapes and colors from ME2 back into the game, that would go a long way towards making it easier to make acceptable recreations of our characters. Along with this, though, it'd be great if they would also add the missing hair colors back in, even if they skip adding all of the hair styles. This isn't an ideal solution, as it likely would not allow for exact matches for some characters, but it would enable us to get much closer than we can currently, and, because it involves only adding a limited number of assets, it should be -somewhat- simple to do within a reasonable timeframe - I'd guess three weeks, tops, including time spent going through certification.

2) This is basically the same as 1, except it would involve recreating ALL of the assets that were present in ME2, and were either changed for ME3, or not carried over at all. This would be a better option, as it would allow almost all characters to be recreated accurately... the problem is just that it would probably take a while.

3) This is actually my ideal solution, but, unfortunately, I have no idea how complex it could be to implement. I honestly don't care about even being able to use the ME3 character creator; I just want to be able to import my characters as they are. Would it be possible, then, to bypass the CC completely, and just directly import the face morph - directly copy over all of the geometry, textures, etcetera? That's the way it worked for ME1 to ME2, isn't it? The only reason I can think of that could cause problems for this is that, if I've heard right, ME3 has more complex facial animations... which might not match up with a face from ME2. If that is the case, though, I have to wonder - ignoring animations for a second, is it at all possible to import the face morph correctly? Can the game display it? And if so... would it then be possible to have a second set of animations, that would be used for a face imported this way? Especially since I imagine they're all built around manipulating a framework, a skeleton, that all of the meshes and textures are applied on top of - would it be possible to just create a modified skeleton, so the animations match up? Even if they wouldn't look perfect, if it can be done primarily by just modifying a base skeleton like that, that should decrease the amount of work that would need to be done considerably, compared to having to attempt to redo every animation individually.


Now, again, I don't know if you guys will even read this, and, frankly, I don't know if this is any help - my programming experience is limited to a couple college classes and some basic modding in Oblivion and Fallout: New Vegas, so, these are primarily just educated guesses on my part... even so, though, I can't help but think at least one of these options should work. Granted, even with me trying to find the simplest possible solution, it'll still require a fair bit of work... I'm hoping you guys are willing to accept that, though! You issued an official apology over Mass Effect: Deception, after all - I've NEVER heard of a company doing something like that before. The fact that you did suggests to me that you do at least care a bit about what your fans think... so just think how happy you would make them by implementing a solution like this!

...Also, on a darker note, if the higher ups need some extra persuasion: If you need to pull people away from working on DLC or other projects to do this, DO IT. Because, well... if so many people aren't even playing the game AT ALL because of this... somehow, I don't think those people will be buying any DLC, either; not until this problem with the main game is fixed first.


Not a dev, obviously, but done a lot of graphics programming in OpenGL:

Regarding point 1 & 2:  Pretty sure that the eye models themselves haven't actually changed.  What's changed is the lighting & texturing, particularly the specular lighting, which is totally gone.  This is why Sheps look so bad in the CC, the lighting is just completely flat.  In game, most Sheps are recognizably themselves, once you acclimate to the new art direction.  Also notice that hairstyles go from being multicolor textures in ME2 to a maximum of 3 color textures in ME3.  This was probably done to lighten the rendering load on the GFX side of the house.  Not saying these choices were right or the best decisions,  just saying.

Point 3:  You are almost certainly right that a new head rig/frame was put into place for manipulating characters emotions/talking/etc.  In a perfect world, I think the decision is obvious, maintain continuity at the expense of cool new powerful emotive rigs.  Clearly that was not the design decision Bioware made, and other considerations such as, demoing a new more powerful emotive digital acting experience prevailed.    It might certainly be possible to switch over to the old rig for old characters, thus maintaining "look" continuity, but this would undoubtedly be a multi GB patch to the game and frankly a waste of time and resources from EA/Bioware's perspective.   I would be for it, but it's not gonna happen.

I think the best that one can hope for is to think of it like this:  ME3 has a different graphics/style/flavor/art direction, whatever you want to call it, you Shep will not look like your Shep in ME2, it will look like your Shep in ME3.  There's a certain kind of animey googly eye girl thing going on for Femsheps in ME2 which was not carried over into ME3 and the lighting of the game doesn't support it either and won't ever without GBs of patches--because the beauty of the ME2 eyes and face is derived from the lighting.

My bet: 

The most that is gonna happen is that the core issue (the importer chunks on importing certain faces from previous games) will be fixed such that the closest possible representation of that face in the ME3 CC is built without regard to anything else in the same way that  typing an ME2 code into ME3 gives you a face that is sort of the one you intended, mostly.

#1532
GrandTurian

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so just to clarify, we've had no news on a patch yet?

I was able to get a somewhat close replica but want my Shep's face back...

#1533
DanTheMilkman

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A lot of the posts on here are starting to get redundant. Lets put more effort into getting an ETA out of BioWare

#1534
major_threat

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Hell, I wouldn't mind an update by page 60

#1535
Freizeitpirat

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Epic Fail

#1536
Clarian

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geckosentme wrote...

This is why Sheps look so bad in the CC, the lighting is just completely flat.  In game, most Sheps are recognizably themselves, 


I find the opposite.  My Sheps looks most like themselves in the CC and squad screen, even though, yeah, the lighting is bad.  It's once they get in-game that things get...just...hideous.

#1537
MrXBob

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Had to come and add my comments to the growing anger. I haven't got my game yet (UK release tomorrow) but I'm shocked at how such a huge and important feature of the series has been screwed up so badly.

A major selling point is that your character will go with you through the entire game, importing is something you marketed to gamers a LOT. Having it be so broken right now, and the fact that you seem to be fine with it, is utterly sickening.

Updating the graphics engine is obviously something you want to do and something we all enjoy to see - but when it breaks such a fundamental feature of the game, it is absolutely not cool. And totally removing things from the character creator?? What the hell were you thinking? How could anyone at Bioware possibly believe that was a good idea? How on EARTH can you expect the fans to attempt to keep some kind of continuity between ME2 and ME3 when we can't even re-create our characters??

This is pathetic. Absolutely awful. Get it sorted. I, like many here, purchased all three collectors editions and have pumped hundreds upon hundreds of hours into these games - all to have it destroyed because you can't be bothered to make the imports work right.

Absolutely unreal. To us loyal fans, this is like seeing Morgan Freeman playing John McClane in Die Hard 3. Not acceptable and completely removes you from the experience.

Modifié par MrXBob, 08 mars 2012 - 11:56 .


#1538
Cigarette Smoking Man

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Add another one to the effected user base, and someone who had to wait for 24 hours to say it.

My eye is saying there are some in here with male shepards that are almost pitch perfect in their representation, saying "this looks nothing like him" when he indeed does. It's the female variants that get mangled, a lot of it having to do with no matter what size eye you use, it really doesn't seem to matter because in game they all become horse sized.

I understand the graphics showing a tonal shift, I really do. I don't understand, however, how technology used in a game two years ago couldn't have just been improved upon rather than gutted/retooled. The people buying Mass Effect games aren't the goobers who want LA Noire face tech in their game this deep into it. Look, you guys could've done a bit of uprezzing with ME2 and I'd been happy as a pig in crap because what I want is the core tenants of the experience; facial imports that are nearly 1 to 1, decisions carrying over from game to game, and the solid character writing you guys put into ME2 that made it my favorite gaming experience of my life.

I want a patch. I've played multiplayer and the variety of enemies and the outright bleakness that is carrying through makes me want to play this game so much, but I can't keep myself from booting up the demo to muck around with the importer, saying "so close...so close...so close" and then going from the CC only to see the narrowest eyes I put on my character not seeming to matter because they suddenly all look like the same darn horse eyed animated crap. I get people wanting their old choices. That's what makes this franchise what it is.

It's not SOME of the player base. Anyone that played ME1 is getting this message. Every person I know who played ME2 straight out on the XBox? They get this message. The only people unaffected, I am sure, are those that use your default male, and even then, you people have the statistics that state that that player base isn't remotely as large as those that decide to edit.

Modifié par Cigarette Smoking Man, 08 mars 2012 - 11:57 .


#1539
Bacon_00

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A little story that I think is very telling of how big of an issue this face import fiasco is:

My (non-gamer) Dad came over today, and I mentioned to him that I've been playing a new video game. I asked if he remembered the name -- Mass Effect -- as I'd been a big fan of the series since 2007. He said he remembered me talking about it, and then I told him the new game is great save for a bug that doesn't allow you to import your old face from the previous two games (and explained that this was a neat feature that made these games unique). He IMMEDIATELY got a little miffed and started saying how ridiculous that was. He said that the game makers obviously didn't understand how important it was to have the exact same face in all three games. He said "You probably keep thinking 'that's not me!'" and I was like "EXACTLY!" I told him about the 140-page thread about the problem and how Bioware ignored it for a week, and he said "Ha, I bet they weren't ignoring it within the company! Probably a bunch of panicked memos flying around."

Anyway, tl;dr: My non-gamer Dad who has never touched an Xbox in his life totally understands how big of a deal this is.

Come on, Bioware. Get with the program! You guys are making many of your longest, more loyal fans rather upset with these odd "oversights" or whatever they are. The changes to the Dragon Age series are a bit concerning, and while ME3 is a great game, this face import decision has definitely dampened the experience for me. I don't want to get all dramatic about how I will never buy another Bioware game -- that isn't true yet -- but I may not be pre-ordering so blindly next time I see the Bioware label on a game.

Modifié par Bacon_00, 08 mars 2012 - 11:58 .


#1540
Varrek

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If they will not released it till Monday I will never buy enything again from Bioware and EA.

Modifié par greenhood, 08 mars 2012 - 11:58 .


#1541
Lee T

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I had read about it and didn't think it would matter to me.

Experiencing it is another story.

It's very disheartening to have the third and last Shep game force you to rebuild a face you built five years ago from scratch.

I suppose I'm gonna continue my ME2 Insanity chore and play some Amalur and Fallout : Vegas waiting for a face patch.

#1542
Kastigar

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X2three wrote...

You know, I think Bioware expected this to happen. Just look at their little draconian rule change in this forum that says no abuse can be hurled at Bioware staff DESPITE they putting themselves in the line of fire. Clearly Bioware can't take it on the chin nor any criticism.


I think that maybe....just maybe this change was made in light of the thrashing that one female Bioware writer took (wish I could recall her name). I'm as pissed as the next person. And I don't honestly believe Bioware "just missed this". This issue is totally inexcusable, and their silence on the matter is almost equally so. But I doubt the rule change was in anticipation over the backlash of this issue.

Modifié par Kastigar, 09 mars 2012 - 12:15 .


#1543
foundthisway

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well if BW IS tryin to fix this bug then BW should be trying to account for other bugs as well to add in

but some of the bugs r funny as hell saw a Banshee get stuck in a wall cuz they orb

#1544
Bacon_00

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foundfukedup wrote...

well if BW IS tryin to fix this bug then BW should be trying to account for other bugs as well to add in

but some of the bugs r funny as hell saw a Banshee get stuck in a wall cuz they orb


I'd rather they get the face import thing figured out ASAP rather than working it into a full-on title update. After about 10 restarts I've finally gotten a Shepard that doesn't completely ****** me off with his different look, but I've got a Renegade Shep waiting in the wings who needs his scars to transfer over =)

#1545
Apple_NdiB

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After using a combination of the various methods for recreating a ME1 Shepard in 2 I managed to make  a Shepard completely indistinguishable from my original. Unfortunately the code resulted in a slightly but noticeably different Mass Effect 3 Shepard. At this point I'm pretty much at the same stage as the people who imported a Shepard made in 2, and I honestly don't expect to get any further.

Oh yeah, this has all been done with the demo but I haven't seen anything to lead me to believe that the full game is any different in this regard.

Modifié par Apple_NdiB, 09 mars 2012 - 12:12 .


#1546
weremutt

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Hey Bioware can we get some new on a patch regarding this?

#1547
geckosentme

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Clarian wrote...

geckosentme wrote...

This is why Sheps look so bad in the CC, the lighting is just completely flat.  In game, most Sheps are recognizably themselves, 


I find the opposite.  My Sheps looks most like themselves in the CC and squad screen, even though, yeah, the lighting is bad.  It's once they get in-game that things get...just...hideous.


That's the new emotive/face rig--causes facial expression that just don't seem quite as as Shepard as they used to look.  Look wise shepard is recognizable, but when they act it looks really like a different person talking/emoting.

#1548
darth shango

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Ok, my galactic readiness is at 100% and I'm ready to start the campaign now, patch please...

#1549
deathwing107

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This is yet another unhappy camper about the import face feature. Both of my saves were from Mass Effect 1, carried into Mass Effect 2, and both will not transfer the face to Mass Effect 3. I refuse to play the single player until this is fixed, and if such a highly marketed feature does not get fixed, it questions my opinion on Bioware's reliability on releasing a quality product and I will seriously consider questioning whether purchase of future Bioware and Mass Effect titles is a good purchase. I consider this unprofessional.

#1550
Clarian

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geckosentme wrote...

That's the new emotive/face rig--causes facial expression that just don't seem quite as as Shepard as they used to look.  Look wise shepard is recognizable, but when they act it looks really like a different person talking/emoting.


It's more a matter of head and face contours rather than expressions.  One of mine is semi-recongizable looks-wise, one pretty much isn't recongizable looks-wise at all.

Unless they're by definition always acting in cutscenes and it distorts their faces.  I haven't played through the game far enough to see their faces outside of a cutscene, since you can no longer holster your weapon and pan the camera.  And it's unlikely I ever will.

Modifié par Clarian, 09 mars 2012 - 12:24 .