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Issue importing faces into Mass Effect 3 Updated March 21


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#1651
yobzobbler

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Mercedes-Benz wrote...

yobzobbler wrote...

This whole ordeal is pretty unbelievable. That they're buying themselves as much time as they can by neglecting their consumer base is very bad PR. Communication is key, guys - this is a very abusive consumer relation you've developed. You're losing my stock if this isn't fixed by tomorrow.



Yes, they have 24 hours to fix it, otherwise this is the last game I will buy from them. Enough is enough.


They don't "have" 24 hours, they've *had* months. They were assuredly conscious of this before releasing the demo, and surely have known about it for months prior. They had to fit their release date - and they had to turn their homework in without running spellcheck.

#1652
spirosz

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I don't even think the main issue is not being able to import our Shepards anymore, even if we do, the graphics are still different and some of the people in the game look different - take Captain Bailey for example - he looks younger, from what I remember in the SS, or Udina. Our Shepard's aren't going to look the same... which is depressing. This wasn't the case for ME2, at least if there was, it was a slight notice, nothing huge, compared to what we're dealing with in ME3.

Honestly, the game is just sitting here and I've been waiting two years to play it and I can't because it doesn't feel right, I can't even blame Bioware anymore, it's my fault for buying the game. ****, I know the game will be amazing as well, but as others have stated, it's really not the same experience without our Shepard.

#1653
ThinkIntegral

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spiros9110 wrote...

I don't even think the main issue is not being able to import our Shepards anymore, even if we do, the graphics are still different and some of the people in the game look different - take Captain Bailey for example - he looks younger, from what I remember in the SS, or Udina. Our Shepard's aren't going to look the same... which is depressing. This wasn't the case for ME2, at least if there was, it was a slight notice, nothing huge, compared to what we're dealing with in ME3.

Honestly, the game is just sitting here and I've been waiting two years to play it and I can't because it doesn't feel right, I can't even blame Bioware anymore, it's my fault for buying the game. ****, I know the game will be amazing as well, but as others have stated, it's really not the same experience without our Shepard.


Amen to that.  Utterly frustrating. I'm also fearful it goes straight to the animations

#1654
Wrex Krogan POWAAA

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I PMed you back

#1655
AtlAggie

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Sektion9 wrote...

AtlAggie wrote...

So I tried the Modio/Mass effect tools file edit thing posted a few pages back to get my Shepard's (femshep) facecode. Plugged it into ME3, and suprisingly enough it was very close. Lost my original eye color and hairstyle, but everything else is right.

Previously I'd played about 3 hours with a Shep I created that was in the ballpark but still off. My sense of relief at finally seeing MY Shepard back was visceral. Finally I can dig in and start enjoying this game, and see my Shepard's story through to the end, without being constantly distracted by Stranger Shepard Syndrome.

I'm just posting this in case anyone out there is on the fence about trying the workaround. It isn't that complicated, doesn't take a ton of time, and if it works for you it is totally worth it. I'm really sorry for those of you who have tried the work around and still weren't able to get good results. Hope Bioware fixes this snafu sooner rather than later.


Are you on the 360 or PC ?


360. I should have mentioned that in my original post.

#1656
Cigarette Smoking Man

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KunamiMata wrote...

Here is basically what I did.

1. Start a brand new Mass Effect 2 save file with your Mass Effect imported Shepard. It has to be brand new, because you're going to need to move, not copy it, to a USB flash drive that is formatted to work on your 360. You don't want to do this with your finished game save, so make sure it's a new one (i.e. right when you wake up from your coma, save and quit).

2. Go to Settings in your dashboard, System, Storage, Hard Drive and find your Mass Effect 2 save (not "Mass Effect 2 Importer"). Inside, you should find files for all your DLC and each of your careers. They will all be named after your Shepards and dated. Move the career you just created to your USB flash drive (don't copy, because the Xbox won't allow it).

3. Download and install this program on your PC (it's best to have this version): hotfile.com/dl/143431599/02eaea8/Modio_3.zip.html

4. Plug your USB flash drive into your PC, and using Modio, select Open from a device. Click the device you see. Mass Effect 2 should pop up in that list. Select it, then select your Shepard's save file. When the following window pops up, click the File Contents tab at the top. You should see several .xbsav extensions. Right click one of them and extract them all to your desktop (or where ever you prefer).

5. Go to this website and register on it: legion.cal24.pl/me2/

6. Once you've registered at that site and logged in, click the My saves tab at the top of the page. The specific save file that you extracted to your desktop (or where ever) that you're going to want to upload here should be named Save_0001.xbsav. Go ahead and upload that save on this site.

7. You should now have one save listed at the top of that page with a string of options following it. The second to last option on that row is Morph head. Click that option.

8. Now new options show up. You want to click Export YAML. It should download a file to your computer called morphhead.yaml. Check this file in Notepad to make sure it's all in code that you can read (only read, not necessarily understand), otherwise the file is mucked up and you have to try this step again.

9. Once you have a decent YAML file to work with, upload it in one of two places, depending on the sex of your Commander Shepard -

Female Shepards will upload heremasseffecttools.99k.org/femshep_upload.php

Male Shepards will upload heremasseffecttools.99k.org/maleshep_upload.php

Remember to add your Shepard's name, because it's how you recover the face template code.

10. Lastly, you're going to want to get your Shepard's code, again in one of two places depending on the sex -

Female Shepards codes are heremasseffecttools.99k.org/femshep_code.php

Male Shepards codes are heremasseffecttools.99k.org/maleshep_code.php

All you need to do now is enter the name you typed when you uploaded your YAML file, and bam, instant Shepard readout and code for your Shepard. There will be a little tweaking required (as pointed out by the ***** asterisks), but it shouldn't be anywhere near as bad as trying to recreate your Shepard from scratch. It'll generally be little things like hairstyle, makeup color, or eye color. You know, the easy things to remember and fix. Everything without the ***** next to them should be correct, though.

And that's pretty much how I got my Shepard back without waiting for any sort of patch. You just enter that code you get at the bottom of that page into your custom character creation back on your 360 copy of Mass Effect 3 and do the necessary tweaking and you're done.


Pushing this further up. This helped me replicate my character....I'm also lucky that most of my options where originally available. Might have an issue with the eyes still, and maybe I am just sick of it ruining my potential to play this game and go through the same crap in the CC over and over and over again...but this works. Thanks.

Modifié par Cigarette Smoking Man, 09 mars 2012 - 03:07 .


#1657
ZoMbIEx23x

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I would suggest everyone attempt the fix KunamiMata posted, it's really easy. Hopefully most of us who use it will be able to get our shepards exactly the way they should be. I got mine to replicate extremely well.

#1658
Mercedes-Benz

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yobzobbler wrote...

Mercedes-Benz wrote...

yobzobbler wrote...

This whole ordeal is pretty unbelievable. That they're buying themselves as much time as they can by neglecting their consumer base is very bad PR. Communication is key, guys - this is a very abusive consumer relation you've developed. You're losing my stock if this isn't fixed by tomorrow.



Yes, they have 24 hours to fix it, otherwise this is the last game I will buy from them. Enough is enough.


They don't "have" 24 hours, they've *had* months. They were assuredly conscious of this before releasing the demo, and surely have known about it for months prior. They had to fit their release date - and they had to turn their homework in without running spellcheck.






True, their incompetence is mind boggling. Bioware are just lucky that they work in the gaming industry, in most other industries they would be out on the street after making a mistake this huge, falsely advertasing and outright lying to their customers.

Modifié par Mercedes-Benz, 09 mars 2012 - 03:15 .


#1659
KunamiMata

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Oh, I came here to quote it for this page, since I figured it had been a while since anyone had seen it. I guess I don't have to!

Yeah, I'm pretty happy with my Shepard now. I actually get to play the game.

#1660
trypr

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I think this is an extraordinary oversight for a series like Mass Effect; though thank you for the links.

Having played around a little in the early stage of the game, as a screen test, I followed the instructions in the links and after a hiccup or two I'm looking at Siobhan's face again! (N.B. all - you'll need to tweak the nose and mouth, as well as hair, makeup, eye colour and skin complexion).

I know this is cold comfort for people with 360s but I wanted to add my voice here because seeing her again made *such* a difference. Not only do the scenes look better because I took time, way back, to tweak her design based on animation morphs but I'm engaging with the story and setting better, I know the place I am coming from once again; comfortably back in her head. If the team at Bioware are not already aware (and I can't believe they shipped this without knowing about the bug) or if they need feedback to convince others to be more aware; then they should be aware of the impact of leaving an obstacle between fans and their characters and how detrimental it can be to their experience of the game. Please try to fix it asap.

When the dust has settled I'd also like an explanation for the bouffant up-do obsession and lack of proper ponytails ;o

Modifié par trypr, 09 mars 2012 - 03:16 .


#1661
zegota

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All right, so I went ahead and used the code provided 10 or so pages back. It's not perfect by any means, but it'll do. Enough to for me to play without a huge cognitive dissonance.

I have betrayed you all. I'll pick up my Renegade points on the way out the door.

#1662
KunamiMata

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Wrex Krogan POWAAA wrote...

I cant even get close to my Shep using the tools provided. Anyone willing to help? I would love you forever.

http://img.photobuck...shepardcode.jpg

5FAIL1.AFA.GD4.G6V.MLA.S1A.SD7.3SQ.3D1.6S1.141.1 


Anywhere that you get "FAIL" in your code, you're probably going to have to calibrate that particular slider yourself. If you'll notice on the page that you got that code, it shows what slider every single letter or number represents. You can also type the code into the game and just tweak whichever slider it may be.

Don't hold me to it, but I'm pretty sure your "FAIL" slider is your skin color one.

#1663
Moon Elk

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How did this slip by QA? It's like shipping the game without a button to fire your gun with.

#1664
Darth Tardness

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If this isn't fixed very soon, I'm going to make my Shep black and pretend he got a little re-vitiligo like Uncle Ruckus... Oh, and it'll be the last time I pre-order a Bioware game.

#1665
Jaime_Wolf

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I'm not sure which idea is worse:
(1) That they didn't playtest the most heavily advertised aspect of the franchise by having someone play through all three games.
or
(2) That they did know about this prior to launch and played dumb when it got brought up.

Either way, I'm not angry so much as disappointed. I was -so- excited when the disc came in the mail. I popped it in immediately and got ready to enjoy the game I've been waiting so long to play, only to discover that it couldn't import part of my save file (again, probably the most advertised feature of the series). I went poking around online to see if this was an issue particular to me and it turns out that it's a general issue, and that BioWare has made vague postings about looking into it. And here we are several days later without anything resembling an update.

I pre-ordered a game so I could play it as soon as possible and I still haven't gotten the chance to play it and, worse yet, I still have no idea when I might be able to play it. Indeed I could play it with another face, but this is like ordering and paying for a steak dinner, only to be told that they're "working on it" and that they heard some guy around the corner will make you a free steak before they disappear for several hours with no word of the steak. Yes, I could accept that my steak isn't coming anytime soon and enjoy the lobster, but I didn't order the lobster and it's just going to make me full in case the steak ever does arrive.

I'm sure they don't care, but if this does indeed go unfixed, BioWare will have lost a very disappointed customer who's enjoyed every other game they've made.

#1666
hartman3532000

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The thing that really makes this worse is just the total lack of communication. Things happen and mistakes happen. The important thing is how you handle the mistake. The simple idea of just giving some updates so people know what is going on andhow long the ETA is could go miles in making people less angry. I just shake my head at just how stupid they seem to be right now.

#1667
ARCTIC EAGLE

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They'll probably give as a announcement tomorrow but no patch, they'll keep doing that for a few weeks till people give up and forget and then they won't have to patch it. Its pretty simple, tells people "in the next two weeks" over and over so people just get bored and sell the game or just play it.

#1668
sixthnewkid

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Moon Elk wrote...

How did this slip by QA? It's like shipping the game without a button to fire your gun with.


Thats what makes this worse than missing this.  They did know.  Why else would they have programmed in the error screen that your character wouldnt load.

#1669
Zmidponk

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This is very disappointing.  Even with using the 'get face code, tweak in ME2, then copy ME2 code to ME3 and tweak some more' method, I can only get a Shepard that looks as if my original Shepard lost some weight, had plastic surgery done and is wearing tinted contacts.  In my opinion, it would have even been better if Bioware had announced, fairly early in development, they were simply not bothering to put an import function in ME3, rather than attempt to do so and end up with one that only half works - that way, we would have known that we needed to start a new Shepard anyway, rather than have this strange character that both is and isn't the Shepard we've played in ME1 and ME2.

#1670
Gram64

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I gave up waiting and tried the script, it worked alright, I'm betting whatever fix they do is going to end up with the same results, since getting it perfect requires features that aren't in the game.

#1671
Freizeitpirat

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It´s an labelling swindle..Maybe a class action against Bioware?..all gamers from all over the world? Hmm Maybe...

#1672
sixthnewkid

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Freizeitpirat wrote...

It´s an labelling swindle..Maybe a class action against Bioware?..all gamers from all over the world? Hmm Maybe...


I really wish someone would.  These kind of business practices by these companies need to stop. I usually dont like to hear about a class action but in this case I am disgusted that a game I purchased is unplayable and broken, so ya I hope to god someone puts them in their place.

#1673
Ryjis

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Need help with the Mass Effect tools part of the workaround. Doesn't seem to respond when I upload, try get a code, or manually try to copy/paste the code. Don't know if it's still high traffic, something wrong with the site, or my stupidity, but any help would be great.

#1674
MikeWiz

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First, I want to say that I'm disappointed. To some, it's not a big deal. Too many others it is. It doesn't matter. It's something that should've never been overlooked or ignored.

I have the CE version for the 360 and followed the instructions floating around in this thread. The face code gave me an entirely different face. Instead of using the face code, I used the indexing of the sliders. For areas like the nose and eyes, I carefully tweaked it. It worked fairly well and is worth a shot and worth another mentioning since someone went out of their way to post it.

It doesn't help that the initial appearance isn't flattering, no matter what face you are staring at. I don't know if it's the shadows, but all the Shepards look chubby. Again, that's just the CC screen. I played the intro and my Shepard looked much better and I did a pretty good job replicating him...with some help. It didn't help that the animations look a bit stiff.

Anyway, make of it what you will. I have no idea when we'll hear of a patch or some other kind of tool to help. I think it will be something close to what everyone has done themselves, so far. Since I manage to replicate mine fairly well, I'm moving on.

Oh...and this is the last pre-order I purchase from Bioware. I have no plans on pursuing DA3. I'm treading carefully from now on. Obviously, many of us want to finish our ME story. Best of luck to us all!

#1675
MikeWiz

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Ryjis wrote...

Need help with the Mass Effect tools part of the workaround. Doesn't seem to respond when I upload, try get a code, or manually try to copy/paste the code. Don't know if it's still high traffic, something wrong with the site, or my stupidity, but any help would be great.


I had the same issue and used any of my PCs which had FireFox and typed my name in lowercase then everything worked.

So, it's either my 2nd machine (doesn't help you), different browser or make sure to type in lowercase.  It could be traffice.  Also, just trying closing the browser and opening it again.  It does work.