8899 réponses à ce sujet

[Lady Levias]

I'm due to get this today.

I'm so worried this issue will ruin the whole experience for me.
Spending 2 games building up my FemShep, to have her image changed for the final chapter... Not good.

[Mistrzu]

I AM STILL WAITING BIOWARE !!! I AM NOT PLAYING UNTIL I HAVE MY SHEPARD BACK. Sorry for all caps rage but I'm really pissed.

[Wes Finley]

The game is done and the DLC is just bonus, Vido said.

Bunch'a g'ddamn greedy terrorists, I said.

[tango jack]

I got ME3 yesterday and installed my copies (PC/360) and i now spend my time installing updates and hope that 1 of them might be.....

THE ONE!

no luck yet though only - " mass effect 3 cannot successfully determine the custom  face code blah blah.... "

[Deganis76]

Do not despair peeps. It took me about 3 hours of research and experimentation, but I got my exact Shepard face (and IMO, he looks even better!) using this guide: http://social.bioware.com/forums/forum/1/topic/323/index/9247811/3#9249327

What the OP says is truth: your character looks slightly different during design but as soon as I watched the first cut scene I knew it was my Shep!

Modifié par Deganis76, 09 mars 2012 - 09:02 .

[Cootie]

It's been three days without a single piece of new information. So what we're left to assume is that it's a major issue and they messed up badly, or just didn't feel like telling us and now they're rolling their thumbs. So hey, months.

That's what we're left to assume, anyhow, due to the lack of communication.

[ThinkIntegral]

Deganis76 wrote...

Do not despair peeps. It took me about 3 hours of research and experimentation, but I got my exact Shepard face (and IMO, he looks even better!) using this guide: http://social.bioware.com/forums/forum/1/topic/323/index/9247811/3#9249327

What the OP says is truth: your character looks slightly different during design but as soon as I watched the first cut scene I knew it was my Shep!

Well it's good to hear you're one of the lucky few. I think the rest of us aren't because the characer assets from the previous CC aren't in ME3

[foundthisway]

wtf still nothing...been lurking on this thread every day hopin for a update or just something been waiting patiently not much else me or anyone else can do about it

"I AM NOT PLAYING UNTIL I HAVE MY SHEPARD BACK"

Modifié par foundfukedup, 09 mars 2012 - 09:08 .

[Deganis76]

Cootie wrote...

It's been three days without a single piece of new information. So what we're left to assume is that it's a major issue and they messed up badly, or just didn't feel like telling us and now they're rolling their thumbs. So hey, months.

That's what we're left to assume, anyhow, due to the lack of communication.

Have you ever done software development?  One wrong piece of code and you could make the game unplayable.  I know some will say "but the game is already unplayable without my Shepards face!" but I mean, really, truly, non-bootable unplayable.   Plus, console patches have to go through certification before they are released.  I know patience is a rarity in gaming forums but it's been only 3 days...

Not saying I was not a little miffed by this bug, but I found a workaround that functioned for me (see previous post) and have been enjoying the game ever since.  To quote Axl Rose:  what we all need is a little patience.

Modifié par Deganis76, 09 mars 2012 - 09:10 .

[vlight]

Just launched the game for the first time. And the experience for not being able to import the face is much worse than i thought it will be!!! Although i knew that i will not be able to import the face, it still sucks so much!! Argh...  

Modifié par vlight, 09 mars 2012 - 09:11 .

[jack3auer]

 my copy arrived yesterday,  the import process did not work too well,  the custom face didn't transfer and it looks like my romances thing didn't come across correctly.

I had practiced the character creator in the demo in case this happened and within 10 minutes i was able to get my shepherd back (more or less)

He looks like my shepherd 99% of the time so far, occasionaly he will look a little different during very up close situations, but overall i am very happy that IT IS my shepherd i certainly dont have the "disconnected feeling" i was worried about.

Loving the game so far, the normandy feels weird because at the moment i dont have a lot of crew, but the N7 hoodie and robot dog are wicked.  

Cannot wait to continue,  its one of those games which is so good you dont want to end, whilst at the same time you can't wait to finish to find out what happens.   only mass effect games have had this effect on me.

[ThinkIntegral]

Have you ever done software development?  One wrong piece of code and
you could make the game unplayable.  I know some will say "but the game
is already unplayable without my Shepards face!" but I mean, really,
truly, non-bootable unplayable.   Plus, console patches have to go
through certification before they are released.  I know patience is a
rarity in gaming forums but it's been only 3 days...

Not saying I
was not a little miffed by this bug, but I found a workaround that
functioned for me (see previous post) and have been enjoying the game
ever since.  To quote Axl Rose:  what we all need is a little patience.

I don't think he was being unreasonable at all. I much like everyone else just want small informational updates every now and then besides, "We're looking into it."

And while incremental updates might not bear a whole lot of information, they could at least alleviate users by saying, "Hey guys, we understand we screwed up so we're gonna credit you guys on the next DLC" or something ease the tension.

Saying nothing beyond "We're looking into it" doesn't help. Even a rough guess of "It might take a month" is better than nothing.

Modifié par ThinkIntegral, 09 mars 2012 - 09:13 .

[Cootie]

Deganis76 wrote...
Have you ever done software development?  One wrong piece of code and you could make the game unplayable.  I know some will say "but the game is already unplayable without my Shepards face!" but I mean, really, truly, non-bootable unplayable.   Plus, console patches have to go through certification before they are released.  I know patience is a rarity in gaming forums but it's been only 3 days...

Not saying I was not a little miffed by this bug, but I found a workaround that functioned for me (see previous post) and have been enjoying the game ever since.  To quote Axl Rose:  what we all need is a little patience.

Now, now, the point wasn't "URGH IT'S BEEN TOO LONG WHY ISN'T THERE A FIX YET" which would be unreasonable unless it was an extremely minor issue.
My issue is with Bioware's communication, communication being something I do have experience with, and it has been faulty since well, forever.

The hyperbole is justified simply because they allow it to exist.  A bit of assurance every now and again, and the mob would pipe down just a little bit.
This doesn't look good, and keeping up appearances is important. I don't even want an ETA. I want them to assure their fans that they're looking into it, and continually updating them about the status of their faulty product.
It's mindboggling from my perspective, but I don't have all the facts. If there's a reason as to why they shouldn't keep us updated, do share, and it has to be a reason that isn't "because they suck at what they do and they don't want people to know," pretty please.

Edited for more commas that are absolutely necessary, yes-yes.

Modifié par Cootie, 09 mars 2012 - 09:19 .

[wmthzet]

I AM NOT PLAYING UNTIL I HAVE MY SHEPARD BACK

[Kastigar]

Yup, ETAs are unlikely anyways. If they missed the ETA the fan base would go nuts. But something updated in the OP would go a long way. The longer they go without any further comment, the more people will feel that they are being ignored and the attempt to fix is being abandoned.

[shenryo1983]

asayogure wrote...

I too am one of the many affected by this. I thought I would drop you all a line to encourage you to vote with your wallets, and word of mouth. The MAIN thing any business pays attention to is sales. Right now there are only 19 reviews for the XBOX collectors edition on Amazon, and most of them are positive. And there are currently only 56 reviews for the standard edition, again mostly positive. There are still plenty of people who haven't bought the game yet. If they are encouraged to wait until a patch has been issued, by honest reviews talking about the problem we are all talking about here, then that may light a fire under EA/Bioware's feet to: #1, address the issue, and give an ETA, and #2 not ignore it and hope it will go away.

TL;DR

Review the game if you own it on places like Amazon, and honestly state your opinion of the state the game was shipped to you in, and whether you consider it playable or not as it is now.

Asayogure is right. We must all go to Amazon.com and give the game 1 star because of the face bug. Doing that will get EA to say something.

[reverandjames]

Wow, just slept for 7 hours and wake up to find that this is still not resolved.

I booted up Mass effect 2, imported my character from mass effect 1, then made the face look identical, and copied the code into ME3.

With a bit of tweaking he looks almost exactly the same, but I'm finding the game difficult to enjoy because I'm not really paying attention to the story, instead I am looking at Sheppard's face to see if he looks the same. Really frustrating because I really want to get into the game.

[DenrO_911]

I AM NOT PLAYING UNTIL I HAVE MY SHEPARD BACK
_________________________________________________

And you now what?From now one i wouldnt buy any of it.

[idlehandZ]

I got frustrated at first, but then I went to the site posted and was able to recreate my male custom shepard's face; tweaked it a little bit so that it looked better than with the previous games. Hopefully, the "face patch" will be available before I start with my femshep.

[Kali073]

My copy arrived yesterday and after five gruelling hours I finally managed to install it. I really wanted to play so I thought I'd just try to rebuild my Shep from scratch and hoped the difference wouldn't be too obvious. However, my main Shep is blonde.

I know many people have been saying the main issue with the ME3 CC is the eyes but for me the hair was equally disturbing. It wasn't the hairstyles themselves, since I could always pretend my Shepard got a haircut between ME2 and ME3, but the texture and look of them. The hair is so shiny and smooth it looks plastic or like my Shep is wearing a weird-looking helmet.

With black or dark hair the problem isn't that noticeable but with blonde hair it's a nightmare. It isn't helped by the colours of the eyebrows. Some of the blonde eyebrows look like they're made of paint, not hair.

I just reached the Citadel and I'm actually surprised how much it bothers me. I knew I wouldn't be happy but I thought I'd be able to ignore it.

I guess I'll have to try again. I just wish Bioware would tell us if they think this is going to take a long time to fix or not, or if it's unfixable, I'd welcome any news really.

[Ryuna]

I can't believe that it's not just the face that won't import right, some have tried and said that there's also a chance that your choices and romance is jumbled up as well. If that's true, then I'm definitely not playing. I don't want to take that chance.
This is the most disgusting mistake I've come across in my gaming history.

Edit: And since some ppl are forgetting about this poll, I'll be doing the link reposting thing until we get some numbers.
VOTE HERE TO SHOW BIOWARE WERE NOT HAPPY.
http://social.biowar...20/polls/29029/

Modifié par Ryuna, 09 mars 2012 - 09:49 .

[Kysi]

After reading quite a few comments about the face looking worse in the CC than in the actual game I thought I'd give it a try.
Still absolutely unacceptable...what a letdown. That's NOT my Shepard ....AT ALL.

I'm not playing this game unless they find a way to fix it!

Modifié par Kysi, 09 mars 2012 - 10:10 .

[Bobs22]

I wonder if the patch will update faces of current games or if you have to restart the game. I'm guessing restart the game, so after playing the first hour and just not enjoying it because my guy looks TOTALLY different...I guess I will just sit and wait.

I simply cannot believe this made it through testing. Did not a single tester not try and import a ME1 save into ME2 and then into ME3?? Surely that would be an obvious thing to test. Incredible.

Name and shame the QA team I say.

[colouroflife]

What we need is not patience but what we need is PRESSURE ! Otherwise we may well have to wait for months at least, if we are lucky. We purchased a complete software, not a beta one and no customer has to know about software codes or how difficult to re-write them.

I,personally, expect some information, an apology, a constant communication and a warranty, an assurance that they will solve this problem.

[DarklinkInfinite]

Bobs22 wrote...

Staggering that this got past QA. They should all be fired for such an obvious bug.

To be fair, I'd be surprised if QA didn't catch it.  Its their job to find bugs, after all.  Its the developer's jobs to decide to fix them or not.

I also haven't started my game yet and I'm one of those who won't until this thing is fixed.  The fact taht there's a glitch isn't what upsets me.  Glitches happen, I understand that, but the fact that this was one of the major features of the series as a whole, you'd think they would've gotten that right.  On top of that, its not like the glitch is buried deep in the game somewhere where most people probably won't find it.  Its right at the start of the game.
  I understand that there are work arounds but I don't see why I should have to bother.  Its not like you buy a new car only to find out when you get it home that you have to put work into it yourself to get it to work like it should've in the first place.

Unfortunately I think Bioware's just gonna come back after a week or two and just point at what the EA FAQ said; "Some [read: most if not all of customized Shepards] ME2 saves will not be able to import the face-file of your Shepard. You will need to re-create the appearance when importing the file."

Modifié par DarklinkInfinite, 09 mars 2012 - 10:07 .