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Issue importing faces into Mass Effect 3 Updated March 21


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#1776
Ryuna

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colouroflife wrote...

What we need is not patience but
what we need is PRESSURE !
Otherwise we may well have to wait for months
at least, if we are lucky. We purchased a complete software, not a beta
one and no customer has to know about software codes or how difficult
to re-write them. 


Give us our Shepards back!
VOTE HERE TO SHOW BIOWARE WERE NOT HAPPY.
http://social.biowar...20/polls/29029/

Modifié par Ryuna, 09 mars 2012 - 10:18 .


#1777
Cootie

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Now, if I'd been a menace to society, I would've told you all about Amazon.com and let you in on the fact that their Review-approval process is rather quick.

If you would take it upon yourself to review the game, please do so sensibly. If it deserves a single star review in your eyes, don't be afraid to go there, but be reasonable and articulate. Explain why you feel this or that way about the product, and so forth.
And if you can't review the game yourselves, perhaps you ought to comment on other reviews and provide feedback that way.

I must stress, though, that this should be used sensibly, or our message won't come across.

Also, this is all if you agree with the Pressure route, which sounds a bit aggressive. But hey, opinions.

#1778
desideriumrex

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I didn't realize it at first, until I had generated a face code from the ME2 character creation process by restarting ME2 and reimporting my ME1 save (ignore import face, scroll down to custom appearance, tweak) but when it gives you that can not import face error in ME3, the custom appearance is still the same shape you originally used, or at least a reasonable facsimile. The only things I wound up needing to change, all though I hadn't realized it at first because the difference in appearance looked drastic and the error message had my blood boiling, was the eye color, hair style, facial hair, eyebrows, hair color and facial hair color. Everything else was already MY custom Shepard.

Modifié par desideriumrex, 09 mars 2012 - 10:22 .


#1779
DarklinkInfinite

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Cootie wrote...

Now, if I'd been a menace to society, I would've told you all about Amazon.com and let you in on the fact that their Review-approval process is rather quick.

If you would take it upon yourself to review the game, please do so sensibly. If it deserves a single star review in your eyes, don't be afraid to go there, but be reasonable and articulate. Explain why you feel this or that way about the product, and so forth.
And if you can't review the game yourselves, perhaps you ought to comment on other reviews and provide feedback that way.

I must stress, though, that this should be used sensibly, or our message won't come across.

Also, this is all if you agree with the Pressure route, which sounds a bit aggressive. But hey, opinions.

Sounds like a Paragon or Renegade option you've handed us there.  In the game they both get the job done.  IRL, onsidering how Bioware's handled this so far, I don't know.

#1780
Kastigar

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As far as I am concerned, the game deserves a low score in its current state. I'd be happy to re-evaluate the game when it's fixed and how it should be, but until then it might as well crash when I press start.

#1781
idlehandZ

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desideriumrex wrote...

The only things I wound up needing to change, all though I hadn't realized it at first because the difference in appearance looked drastic and the error message had my blood boiling, was the eye color, hair style, facial hair, eyebrows, hair color and facial hair color. Everything else was already MY custom Shepard.


This exactly what happened to me.

#1782
Cigarette Smoking Man

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Still think femsheps have eye sizes that are too big for the realism factor, as I sorta liked the shapes and contrasts in ME2.

#1783
Ramir3zPL

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Now... I'm a bit confused. Face import of my DudeShep is not working, but my friend's FemShep loaded quite good. Except of the scars from Mass Effect 2. What gives? I clicked "Update" on ME3 and it downloaded about 25 MB of some data but it's still not the patch.

#1784
maxguevera

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When you're fixing the face bug BioWare can you throw in a weapon lower button for combat situations. Shepard's arms are getting tired and so are my eyes!

#1785
KunamiMata

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For the people who'd like to fix the issue themselves and might've missed this earlier:

KunamiMata wrote...

Here is basically what I did.

1. Start a brand new Mass Effect 2 save file with your Mass Effect imported Shepard. It has to be brand new, because you're going to need to move, not copy it, to a USB flash drive that is formatted to work on your 360. You don't want to do this with your finished game save, so make sure it's a new one (i.e. right when you wake up from your coma, save and quit).

2. Go to Settings in your dashboard, System, Storage, Hard Drive and find your Mass Effect 2 save (not "Mass Effect 2 Importer"). Inside, you should find files for all your DLC and each of your careers. They will all be named after your Shepards and dated. Move the career you just created to your USB flash drive (don't copy, because the Xbox won't allow it).

3. Download and install this program on your PC (it's best to have this version): hotfile.com/dl/143431599/02eaea8/Modio_3.zip.html

4. Plug your USB flash drive into your PC, and using Modio, select Open from a device. Click the device you see. Mass Effect 2 should pop up in that list. Select it, then select your Shepard's save file. When the following window pops up, click the File Contents tab at the top. You should see several .xbsav extensions. Right click one of them and extract them all to your desktop (or where ever you prefer).

5. Go to this website and register on it: legion.cal24.pl/me2/

6. Once you've registered at that site and logged in, click the My saves tab at the top of the page. The specific save file that you extracted to your desktop (or where ever) that you're going to want to upload here should be named Save_0001.xbsav. Go ahead and upload that save on this site.

7. You should now have one save listed at the top of that page with a string of options following it. The second to last option on that row is Morph head. Click that option.

8. Now new options show up. You want to click Export YAML. It should download a file to your computer called morphhead.yaml. Check this file in Notepad to make sure it's all in code that you can read (only read, not necessarily understand), otherwise the file is mucked up and you have to try this step again.

9. Once you have a decent YAML file to work with, upload it in one of two places, depending on the sex of your Commander Shepard -

Female Shepards will upload heremasseffecttools.99k.org/femshep_upload.php

Male Shepards will upload heremasseffecttools.99k.org/maleshep_upload.php

Remember to add your Shepard's name, because it's how you recover the face template code.

10. Lastly, you're going to want to get your Shepard's code, again in one of two places depending on the sex -

Female Shepards codes are heremasseffecttools.99k.org/femshep_code.php

Male Shepards codes are heremasseffecttools.99k.org/maleshep_code.php

All you need to do now is enter the name you typed when you uploaded your YAML file, and bam, instant Shepard readout and code for your Shepard. There will be a little tweaking required (as pointed out by the ***** asterisks), but it shouldn't be anywhere near as bad as trying to recreate your Shepard from scratch. It'll generally be little things like hairstyle, makeup color, or eye color. You know, the easy things to remember and fix. Everything without the ***** next to them should be correct, though.

And that's pretty much how I got my Shepard back without waiting for any sort of patch. You just enter that code you get at the bottom of that page into your custom character creation back on your 360 copy of Mass Effect 3 and do the necessary tweaking and you're done.


I've been playing all night thanks to this.

Modifié par KunamiMata, 09 mars 2012 - 10:50 .


#1786
HansOlo

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Ramir3zPL wrote...

Now... I'm a bit confused. Face import of my DudeShep is not working, but my friend's FemShep loaded quite good. Except of the scars from Mass Effect 2. What gives? I clicked "Update" on ME3 and it downloaded about 25 MB of some data but it's still not the patch.



it has something to do with ME1. If your original shep was created in ME1 and then loaded in ME2  it doesn't work. If it is created in ME2 only it does work.

#1787
idlehandZ

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Kastigar wrote...

As far as I am concerned, the game deserves a low score in its current state. I'd be happy to re-evaluate the game when it's fixed and how it should be, but until then it might as well crash when I press start.


I'm well into the first 7 or 8 hours of playing the game and aside from the face import bug the experience is nothing short of awesome. Don't you think you're being a bit unfair to a game you haven't even started playing? The temporary solution is out there my friend.

Modifié par idlehandZ, 09 mars 2012 - 10:55 .


#1788
Da-Fort

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HansOlo wrote...

Ramir3zPL wrote...

Now... I'm a bit confused. Face import of my DudeShep is not working, but my friend's FemShep loaded quite good. Except of the scars from Mass Effect 2. What gives? I clicked "Update" on ME3 and it downloaded about 25 MB of some data but it's still not the patch.



it has something to do with ME1. If your original shep was created in ME1 and then loaded in ME2  it doesn't work. If it is created in ME2 only it does work.


Hit and miss if you're importing your character from ME2. (s)He might have some inconsistancies.

#1789
DeadInHell

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HansOlo wrote...

Ramir3zPL wrote...

Now... I'm a bit confused. Face import of my DudeShep is not working, but my friend's FemShep loaded quite good. Except of the scars from Mass Effect 2. What gives? I clicked "Update" on ME3 and it downloaded about 25 MB of some data but it's still not the patch.



it has something to do with ME1. If your original shep was created in ME1 and then loaded in ME2  it doesn't work. If it is created in ME2 only it does work.

Again, this is not the only issue.

Many ME2 shepards are not importing properly, users on the PS3 have also experienced the error as well as the larger problem of the face codes simply not producing acceptable results. The face code does not create a character in ME3 that it would in ME2. The codes should be interchangeable, but in many cases they absolutely are not. So even those with ME2 shepards, who aren't getting the "can't load your face" error, are getting the wrong face when they import because of the changes to the CC.

This is why the "fix" that involves grabbing your face code, at length, from your save file, is not much of a fix. The problem is deeper than the error, as even if you have a face code it's likely you will not get your Shepard anyway.

#1790
Ramir3zPL

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HansOlo wrote...

it has something to do with ME1. If your original shep was created in ME1 and then loaded in ME2  it doesn't work. If it is created in ME2 only it does work.


And now the best thing... his FemShep was also created in ME1...

I'm not angry or furious, since I'm aware how complex game development is. I just hope that Bio team will finally tell as whether they're gonna do something with that! I don't want to know the exact date. Just say "we are working on it. Don't worry!"

#1791
Ramir3zPL

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BeLikeHan wrote...

Many ME2 shepards are not importing properly, users on the PS3 have also experienced the error as well as the larger problem of the face codes simply not producing acceptable results. The face code does not create a character in ME3 that it would in ME2. The codes should be interchangeable, but in many cases they absolutely are not. So even those with ME2 shepards, who aren't getting the "can't load your face" error, are getting the wrong face when they import because of the changes to the CC.

This is why the "fix" that involves grabbing your face code, at length, from your save file, is not much of a fix. The problem is deeper than the error, as even if you have a face code it's likely you will not get your Shepard anyway.


Face codes from ME2 are not working, since there are more face features in ME3. More hairstyles, beard colors etc.

#1792
idlehandZ

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Ramir3zPL wrote...

HansOlo wrote...

it has something to do with ME1. If your original shep was created in ME1 and then loaded in ME2  it doesn't work. If it is created in ME2 only it does work.


And now the best thing... his FemShep was also created in ME1...

I'm not angry or furious, since I'm aware how complex game development is. I just hope that Bio team will finally tell as whether they're gonna do something with that! I don't want to know the exact date. Just say "we are working on it. Don't worry!"


I think that was clearly stated in the OP. :lol:

#1793
maxguevera

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I have a Shepard created in ME2 with a code which doesn't really look the same as my original and then I have one from ME1 which doesn't work at all.

#1794
DeadInHell

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Ramir3zPL wrote...

BeLikeHan wrote...

Many ME2 shepards are not importing properly, users on the PS3 have also experienced the error as well as the larger problem of the face codes simply not producing acceptable results. The face code does not create a character in ME3 that it would in ME2. The codes should be interchangeable, but in many cases they absolutely are not. So even those with ME2 shepards, who aren't getting the "can't load your face" error, are getting the wrong face when they import because of the changes to the CC.

This is why the "fix" that involves grabbing your face code, at length, from your save file, is not much of a fix. The problem is deeper than the error, as even if you have a face code it's likely you will not get your Shepard anyway.


Face codes from ME2 are not working, since there are more face features in ME3. More hairstyles, beard colors etc.

Yeah that's...what I said?

Problem is they didn't just add, they altered and removed things as well. Some facial structures have been changed to the point of making characters unrecognizable. And since facial structures control some things that we have no way of editing (nose width, for example) it's quite impossible for many to recreate their Shepards even after long hours of editing and tweaking. Some people's characters have had better luck, as they just happen to have chosen features that were not removed or significantly altered in a way that changed the fundamental look of their character. 

#1795
Lord Exar

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I just wanted to say that I did the fix with the Save Editor and everything with my XBox save file and it worked out really well. I can accept some changes because, hell, look at Ashley or Kaiden. Or anyone from the previous games. They all look at least a little different.

Thanks to everyone who came up with this! I hope it's as successful for all my imports or that they just fix this damn problem before I start any more playthroughs.

#1796
-Rastrack-

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Ok, just looked for a refund because i preordered my digital deluxe edition, got to a faq-page where it is described, followed the link there and guess what, it returned me the the help-mainpage.
I guess i'll visit my bank next week and forcefully get my money back if EA lacks the possibilities.

And i advise all those who refuse to play without their Sheps to do the same, reclaim your money, take it away from them, and the will notice us.

Modifié par -Rastrack-, 09 mars 2012 - 11:16 .


#1797
sk8terboi

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Could you just let us know about the update?
I'm not playing the single player game because of the fact that i can't import my me2 save.
now , how come this issue wasn't at all seen during development of the game?
Was it to promote multiplayer playing or was it just sheer ignorance of the issue?
I'm in a sucky mood is because the day the game gets released i'm on my weekends and i can't play.
please do understand the fustration i'm on right now.
and it's not helping since the game advisors gave some wierd answers like end tasks on the taskbar and edit the GamerSettings on my me3 folders.

#1798
cabester07

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 ok so what about 360 owners?????

#1799
Murloc Knight

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Can someone please asnwer me. Is there a way to import my me2 shep with headmorph to me 2? i used kaidans headmorph. and he is my canon shepard

#1800
cabester07

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ive been playing since mass effect one (xbox 360) and im very disappointed that such a large part a off the game could be over looked. what i dont understand is how is it even possible, they have people test the game, did no one ever think to see if the import character look worked properly?? honestly its so annoying that i dont even want to play mass effect 3 because it doesnt feel like real my character.

Modifié par cabester07, 09 mars 2012 - 11:33 .