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Issue importing faces into Mass Effect 3 Updated March 21


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#1876
Unicorndog

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ARCTIC EAGLE wrote...

I tried using this: http://social.biowar...47811/3#9249327 but the face simply isn't long enough so it looks drastically different from the one I made


Exactly the same problem for me, I can get most of the face very close but the length is just off, although some of the perceived length is due to her narrow face/cheeks which, again, don't seem possible in ME3.

Got something close enough that I think I can play. To be perfectly honest hearing Jennfier Hale's voice come out of the face helped a bit. 

#1877
lallnutt

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I managed to create a decent likness in the ME2 creator and then copied the code into ME3. The close up camera in the ME3 creator does distort the face a little meaning that it should might look a little more accurate in the actual game. I have noticed this in other games to where the camera and lighting in the creator distort the face. I think that the face will always look a little wrong due to the changes ti the graphics engine.

#1878
1490

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For those of you who have not voted yet on how you feel about this issue, please look at this poll: social.bioware.com/1317520/polls/29029/ Over 600 people have voted so far and more than 50% say they won't play the game until the issue is fixed. I'm hoping to get 1000+ votes and send it to the devs, so they have actual numbers and percentages to look at rather than pinning the complaints on a few disgruntled fans.

I'm about to go do another 13 hour shift at the hospital, so I won't be on for a while, but if you plan on being around the forums throughout the day, please repost the link or put it in your banner for a while so more people will see it!

Modifié par 1490, 09 mars 2012 - 03:45 .


#1879
Wellington007

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Let me preface this by saying that I am completely dedicated to my Shepard as canonshep and never had any intention of playing my first playthrough without her.

Using the process described by KunamiMata (not sure where the original post is, however it was quoted in page 67 of this threat by Cigarette Smoking Man), I was able to recreate my Shepard to my satisfaction. It may not be 100% exactly the same, but I expected some very minor changes anyway due to updated graphics/new hairstyles, so this is fine with me. If this is what Bioware had given me from the start, I would have accepted it. By the way, it took me about 30-40 minutes, uploading and tweaking time all included. I should also mention that I play on the Xbox 360.

ME2 Shep:

Image IPB

ME3 Shep:

Image IPB

Part of the problem with some of the pictures posted here is that the character creation screen doesn't necessarily reflect what you're going to get in game. The biggest problem to me is that the eyes appear dead, glassy, and pale, and the skin looks plasticky. Take it from me, when the character is animated, it looks great - as lifelike or more than ever. I would take some in game shots, but I assume that you really need to see the Shepard in motion (in both ME2 and ME3) to get the full effect. I got my Shep back :). If you haven't tried this process yet, please at least try - God knows when the patch will come.

To Bioware: I am a huge fan. I have followed all your games since Kotor, and I think Mass Effect might be the finest and most important video game franchise out right now, possibly ever. Your thousands of positive attributes as a video game developer compels me to forgive this, even if I hadn't discovered this workaround. That said, this oversight is fairly astounding and irritating to the extreme. It seems almost beyond belief that your flagship feature, a character continuum you have touted since 2007, is completely broken at launch. Your fanservice has been excellent over the years, so I'm confident you are taking this seriously and are not just betting that the vast majority of consumers are content playing Sheploo. Not to sound like an overbearing father or anything, but I am profoundly disappointed by this failure. I hope that you make this right soon, and for God's sake, hire a new QA team, maybe?

Also, I should extend a huge thanks to KunamiMata for their effective, inventive, and easy-to-follow guide for 360 users :)

- Arthur

#1880
ThomasDW

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the only reason why this issue will be fixed is the fact that we are complaining - it is amazing that this should have been left to be patched after release, since ME and ME2 made it possible to customize the Shepard you would play, any one that would go to the trouble of creating a face naturally would want to import it in ME3.

I am certainly not recommending anyone to buy it until this is fixed.

#1881
ARCTIC EAGLE

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Unicorndog wrote...

ARCTIC EAGLE wrote...

I tried using this: http://social.biowar...47811/3#9249327 but the face simply isn't long enough so it looks drastically different from the one I made


Exactly the same problem for me, I can get most of the face very close but the length is just off, although some of the perceived length is due to her narrow face/cheeks which, again, don't seem possible in ME3.

Got something close enough that I think I can play. To be perfectly honest hearing Jennfier Hale's voice come out of the face helped a bit. 

Agreed, the facial animation are off too, there's far too much movement and the UE3 just can't do facial animations so it just highlights the issue. A lot of poor design choice went into this game

#1882
Ryuna

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colouroflife wrote...

What we need is not patience but
what we need is PRESSURE !
Otherwise we may well have to wait for months
at least, if we are lucky. We purchased a complete software, not a beta
one and no customer has to know about software codes or how difficult
to re-write them.


Give us our Shepards back!
VOTE HERE TO SHOW BIOWARE WERE NOT HAPPY.
http://social.biowar...20/polls/29029/


#1883
DJRackham

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Wellington007 wrote...



ME3 Shep:

Image IPB



- Arthur


Not to derail, but that's not bad. Care to paste the code for her? :)

#1884
1490

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Ryuna wrote...

colouroflife wrote...

What we need is not patience but
what we need is PRESSURE !
Otherwise we may well have to wait for months
at least, if we are lucky. We purchased a complete software, not a beta
one and no customer has to know about software codes or how difficult
to re-write them.


Give us our Shepards back!
VOTE HERE TO SHOW BIOWARE WERE NOT HAPPY.
http://social.biowar...20/polls/29029/


Thank you for posting the poll.  I appreciate it, and I think a lot of other people here do too!

#1885
J.R.OMEGA

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1490 wrote...

I'll post again the link that proves the developers DID know about this:

https://help.ea.com/...3?showhome=true


Complete fail (as far as I'm concerened) - I purposly haven't started the game because of the "face" importing issue - A little honesty would of been nice ahead of release so that I wouldn't feel completely bamboozled at time of launch - I have an emotional attachment to my Shepherd and with countless hours of gameplay between Mass 1 & 2, why would I want to just finish the game with someother

#1886
Clarian

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Wellington007 wrote...

Part of the problem with some of the pictures posted here is that the character creation screen doesn't necessarily reflect what you're going to get in game. The biggest problem to me is that the eyes appear dead, glassy, and pale, and the skin looks plasticky. Take it from me, when the character is animated, it looks great - as lifelike or more than ever. 

- Arthur


For me it's the other way around.  In the cc and squad screens, my Shepards look fairly close to their old selves.  In-game, they...don't.  

#1887
obie191970

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Wellington007 wrote...
Also, I should extend a huge thanks to KunamiMata for their effective, inventive, and easy-to-follow guide for 360 users :)

- Arthur


Not to take anything away from KunamiMata who has been doing a great job keeping this going, but it should be noted that the process was first posted by Janus Prospero in the original thread.  

#1888
ARCTIC EAGLE

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Im on the first combat part and I died of laughing, because of the shadows my character looked like a frickin chipmunk. I mean damn Bioware WTH?

#1889
Wellington007

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DJRackham wrote...

Wellington007 wrote...



ME3 Shep:

Image IPB



- Arthur


Not to derail, but that's not bad. Care to paste the code for her? :)


Not sure how to get the code for the finished product... the ME2 code was:
331.TCI.EF8.H7F.H8K.61M.79N.423.A51.5B6.1G1.111

You'd need to change the hair, nose, iris color, and makeup. I also made a few smaller tweaks to get the image above.

Sorry - let me amend my previous statement: thank you very much to Janus Prospero and KunamiMata.

To Claria: I'm sorry to hear that. I suppose that certain facial characteristics translate fairly well while others do not... it's likely the luck of the draw. That's a very poor reflection on Bioware, if true.

- Arthur

#1890
Unicorndog

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ARCTIC EAGLE wrote...

Unicorndog wrote...

ARCTIC EAGLE wrote...

I tried using this: http://social.biowar...47811/3#9249327 but the face simply isn't long enough so it looks drastically different from the one I made


Exactly the same problem for me, I can get most of the face very close but the length is just off, although some of the perceived length is due to her narrow face/cheeks which, again, don't seem possible in ME3.

Got something close enough that I think I can play. To be perfectly honest hearing Jennfier Hale's voice come out of the face helped a bit. 

Agreed, the facial animation are off too, there's far too much movement and the UE3 just can't do facial animations so it just highlights the issue. A lot of poor design choice went into this game

Aye, I've started the game with each successive attempt and that's where most fell apart. The 'longest' face I was able to make ended up bugging in the animations. Whenever she'd talk her lower cheeks would bulge out in time with the muscles. That was disconcerting because of  how unnatural it was. 

Three hours of trying and failing resulted in a femshep that looks a fair bit like my original as far as cutscenes go. Still not perfect but a far cry from those first few failures. And a lot more work than I'd expect to play a game.

#1891
Wellington007

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Double Post Sorry

Modifié par Wellington007, 09 mars 2012 - 04:03 .


#1892
Guest_bladeofwoe_*

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So, burning question....

should I go and get Mass Effect 3 or not?? So far I've read the import doesn't work, the journal doesn't show an indepth explination of side-quests, and you can't holster weapons like you could in 1 & 2....

I hope the game isn't like this because of the Multi-player being added.... I was scared MP would ruin the game....looks like I was right =(

Dammit!! I love Mass Effect aswell!

#1893
ARCTIC EAGLE

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bladeofwoe wrote...

So, burning question....

should I go and get Mass Effect 3 or not?? So far I've read the import doesn't work, the journal doesn't show an indepth explination of side-quests, and you can't holster weapons like you could in 1 & 2....

I hope the game isn't like this because of the Multi-player being added.... I was scared MP would ruin the game....looks like I was right =(

Dammit!! I love Mass Effect aswell!

I'd recommend waiting for it to go 40-75% off its not worth much, the dialgoue feels stilted, the CC is totally screwed up, so far I've enjoyed the bugs more than the game. Wait for a few patches and a slash in prices 

#1894
brianpk80

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MrSuperCrazyAwesome wrote...
So for everyone waiting for handouts, stop it. Handouts are no match for hard work. Woah, I should run for the republican nomination.


How on earth is requesting a $60 game to be functional an appeal for a "handout"?  It isn't.  The company defrauded the buyers.  A consumer is not supposed to "work hard" to fumble around makeshifting an imitation of a key feature that was supposedly in-built.   

There's no way this was an oversight by QA.  It seems the strategy was to continue representing the title as the continuation of the personalized Shepard and let the buyers discover the glaring defect post-sale.  That's called fraud.  It's probably insanely difficult to get it right now, so they appear to be hoping the outrage will blow over.  I don't expect a patch soon.  However, admitting that would take a degree of candor that's become very uncharacteristic of this corporation in the past two years. 

If this was an honest oversight or a minor feature, I'd be fine.  It's the deceit and information suppression that I can't abide as easily.  I'll be telling friends, avoiding DLC, and returning it at some point. 

#1895
Draig013

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At this point, like many here, I'd just welcome a rough eta for the patch. I appreciate it can't be exact, but is it possible it'll be this weekend? A week's time? Two? A month? Knowing roughly at least allows us to make an informed decision about what we're going to do.

#1896
MikeWiz

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Wellington007 wrote...

ME3 Shep:

Image IPB


It looks a bit like Olivia Wilde.  Nice Shep!

It also took me close to an hour to go through each asset and tweak.  Yes, the CC screen isn't flattering and difficult to see your true Shep.  It's best to let the intro play just to see your results in action, although, some animation are stiff looking at times.

Modifié par MikeWiz, 09 mars 2012 - 04:11 .


#1897
Clarian

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bladeofwoe wrote...

So, burning question....

should I go and get Mass Effect 3 or not??


All I can say is, if I had known I would not be able to get the appearance of my Shepard from the first two games, I wouldn't have bought it.  I'm not playing it at all, not single player, not multi-player, nothing.

#1898
Unicorndog

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MikeWiz wrote...
<snip the pic>
It also took me close to an hour to go through each asset and tweak.  Yes, the CC screen isn't flattering and difficult to see your true Shep.  It's best to let the intro play just to see your results in action, although, some animation are stiff looking at times.


This is great advice, if you're not going further than the CC you're really not testing enough. On top of your suggestion I'd also try and play through to the point you assume control of Shepard. There's a fairly steep difference between CC. cutscenes & actual gameplay Sheps. 

Personally it took quite a few goes through all three areas to even start feeling a bit content with my 'new' femshep.

#1899
weremutt

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I am starting to think that many of the things that have happened with this game maybe contributing to why so many key figures have either left Bioware or moved onto other project completely not associated with this franchise. They new the S**tstorm that was coming over the issues they decided to leave in and possibly never patch.

I would really like for a comment update on the facial import problems. This length of silence is now to the point of just wrong.

On a positive note I still enjoy the game and I am playing with my one female Shep. that imported over perfectly.I can post pictures later on.

#1900
vahnfox

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Stonesoundjam wrote...

Takes 5 years to build up immeasurable goodwill.

Takes 5 seconds of negligence to ****** it down the drain.

Bioware up to a couple of years ago I used to count among the gaming industries' "good guys". A company that seemed to care and cherish it's fanbase and eager to build a catalog of games built around a genuinely emotional experience that was framed around some version of high adventure.

I count the Bioshock guys and Bethesda among those as well.

Then when EA bought them over, I seriously jumped back a little and winced. Images of Bobby Kotick rubbing his pighanded mitts with glee as he bought Blizzard/Infinity Ward. It was a similar flash of spleen curdling horror.

This happened I think just prior to Mass Effect 2 launch. And little gripes aside, ME 2 is Empire Strikes Back levels of win.

Then Dragon Age 2 happened. I won't elaborate as I'm under doctors orders to stay away from machetes and post offices.

Then this thing. All this time I'm wondering... "Don't these guys have a PR department? Don't they understand the concept of business goodwill? Customers are willing to let a lot slide as long as they know a company cares, or at least pretends to care with some level of veracity."

Instead we get a halfhearted reply and a stonewall response since the thread started.

The astounding levels of neglect to the eldest of fans for this franchise is simply gobsmacking. We were the ones who took a chance on an original IP. Something that wasn't based in George Lucas' chin or Saving Throw vs Poisons. I still remember the original mantra behind mass effect. Create a unique character of your own, and blaze through an epic trilogy.

The whole point in what they were selling is a deeply felt personal experience. So how any pencil pusher could take this problem as a negligible or acceptable loss in order to meet deadlines and space balloon launches still angers me.

Whether or not the fix comes soon, it just shows by the actions or lack thereof, that the tenets behind BioWare have changed. It's no longer to develop an intrinsic and personal experience for the beloved fan. It's impersonal unit shifting, where acceptable loss margins and bottom line gains supercede the need to actually remain right there with the fans with the same passion and commitment to quality as when they first started.

That's probably the most disheartening thing of all. That our enthusiasm is now taken to as an opportunity to exploit rather than a motivation to deliver.

My Shepard was killed and blown out adrift into space. And so far. There's no Lazarus project.


Hear, hear. This is essentially how I've felt through this whole process. I thought I could trust Bioware, but I suppose acquisition changes your priorities.

Modifié par vahnfox, 09 mars 2012 - 04:20 .