8899 réponses à ce sujet

[l0llerskates]

I think they should've just delayed the release, explain the situation to the fans and take their time to fix this. That is, if they were even aware of the issue, which I'm pretty sure they were.

[weremutt]

sk8terboi wrote...

The sadist day for me.
I had to wait till 4am on friday to play me3...
friday and saturday are my only off days and i'm tied morning to evening working and i don't really get time much in the evening to do anything other than eat and sleep.
Would you know what would happen to me if during my job i screw up like how bioware did?

I will be fired.
I could be fined.
I might be jailed.
I am really looking for a refund and take this game away from me because it is nothing but disappointment.
If one person had an issue , that's bad , if 10 people had same issue , coincidence, if 500 people had this same issue... someone has screwed up and it should be looked into.
I feel bioware knew this issue and decided not to mention or fix it till it got released ... i mean would you buy a car if the company making it said there's something wrong with the break system and we'll fix it for you?

If I could have gotten my money back for this broken product I would have. Sadly gamestop would not give me a full refund on my N7 Edition so I am stuck with a broken product.

[Daeion]

Majon1347 wrote...

lol. im not going to touch it until they fix this. I am really ****** off atm ive been like a kid waiting on christmas for this damn game aswell.

your shephard looks similar to mine.

Even if they fix it, it won't look right because of enging changes and what not.  I imported a ME2 custom face jsut to see what would happen and it looked like crap.

[GrandTurian]

Every day that goes by without news of a patch saddens me. It's just unacceptable at this point!

[Mirajin]

sk8terboi wrote...

Would you know what would happen to me if during my job i screw up?

I will be fired.
I could be fined.
I might be jailed.

This sounds waaay more intense than it probably is. Nonetheless, you've piqued my curiousity.

[Ansatsu RaKarth]

GrandTurian wrote...

Every day that goes by without news of a patch saddens me. It's just unacceptable at this point!

A game should not have been released with bugs and terrible controls like me3 to begin with. Its not a patch related issues its a money related issue and bioware is trying to compensate on how much in the red they are for their epic failure "The Old Republic."

I assume they had to push this forward to try to get some money back but still, I would say bioware has lost their edge and honestly this does not look good for their future.

[Scott1e]

I've tried staying silent on this, but I have to agree with the community - As the environment of videogames continue to compound into the stratosphere of massive budget AAA titles with constant release delays I think we forget how fortunate people who played video games (lets say specifically console, because I realize PC's have been patching for decades) in the pre xbox360/playstation2,3 era, as this forced developers to actually put out titles that worked as described.

Now developers can just throw products out, get paid, and then hold their hands up saying "Oh, we didn't know about that! Honest! We'll look into it". These kind of tactics only hold substance with the most ignorant types. Its a shame that Bioware has tarnished it's fantastic name by putting out a product so incongruent with its self described principles. The game Bioware put out in 2007 has evolved, and while I identify with the style of gameplay ME1 had, I've been a huge fan of the series because I begrudgingly embraced what was done with ME2 - If only because I put faith in the fact Bioware knew what they were doing, (on top of ME2's fantastic writing and direction that I think is rivled by maybe 5 other titles to date).

To be fair to Bioware, I have only played 5 hours of the story, but can't go any further. I'm hoping this is due to being disengaged from my shep, and not some questionable direction or some campy dialouge I'm gritting my teeth through (i.e. This is Vancouver and the Reapers are here, roll title: ME3, or for example sheps monologue with Ashley on Citadel after Mars). I'm going to cross my fingers that these are just miss-cues and not indicitive of the entire product.

TL DR: As someone in late 2006 begain investigating what this Mass Effect business was about pre launch late 2007 and has sunk a tonne of time into this franchise: I don't care that I can do a fancy slide across a barrier now - I'd like my face and my story. This is all very disapointing.

[asayogure]

Now that it is the day time, I would like to reiterate that I too am one of the many affected by this. I still want to encourage you to vote with your wallets, and word of mouth. The MAIN thing any business pays attention to is sales. Right now there are only 24 reviews for the XBOX collectors edition on Amazon (and 61 for the standard), and most of them are positive, and those that are negative are being uniformly voted down, and castigated.

There are still plenty of people who haven't bought the game yet. If they are encouraged to wait until a patch has been issued, by honest reviews talking about the problem we are all talking about here, then that may light a fire under EA/Bioware's feet to: #1, address the issue, and give an ETA, and #2 not ignore it and hope it will go away.

TL;DR

Review the game if you own it on places like Amazon, and honestly state your opinion of the state the game was shipped to you in, and whether you consider it playable or not as it is now.

[laudable11]

Devilishlydo wrote...

How you **** up something so fundamental to the immersion of the game is beyond me. Someone needs to do something to make good on this.

[J.R.OMEGA]

I'm putting Mass 3 on hold until I get some more info from BioWare (even though I'm not holding my breath for a fix) - Maybe it's because I feel so invested in my character and my plot through the last two Mass games that starting the final game in the trilogy with a new main character feels generic to me, like Mass is just some other generic game, but to me it's not - I def feel shortchanged by BioWare in this regard; I was promised a trilogy unlike any before it and I got that, I was promised that my decisions from the first Mass game would carry through the whole trilogy, creating a unique experience for me (the player) and I got that, I was promised that I could create a character to my liking and carry that character through the whole trilogy to make this game series so much more personal to me the player, but here is where I get kicked in the balls (and to be honest I'm not really into getting kicked in the balls) - The Mass Effect franchise is probably my most favored gaming franchise (which says a lot coming from a life-long gamer) and maybe on some level I could of accepted this fail if I had known about it 6 months ago and had time to get over the shock of not being able to use the character that I created, but for me to find out on launch day when I stick the game disk in is a horrible way to find out; all of my excitement, joy and anticipation just turned to anger, sadness and disgust - BioWare I do hope you're trolling your forums and I do hope that you keep us (the ones who hype you, the ones who have always had your back, the ones who throw $$ at you like it's going out of style) abreast of things in the future...shame on you for not telling us in advance and shame on you for not feeling as though my (and everyone elses) emotional investment in Mass Effect didn't warrant an explanation, a better reply on your part or an apology - I do hope they are working on a fix, because I don't want to have a tarnished memory of Mass Effect, I haven't had one yet and what a crap way to finish the fight and take back Earth...with some other guy - Peace !!

[Glitch007]

How do you miss something like this? Really is unacceptable, if you were a new comer you'd not notice, but because I've been loyal to BioWare and bought every game I'm penalised! I understand you need new people, but not at the expense of your core market!

Last BioWare game I buy at launch, for Dragon Age 3 I think I'll leave it until is discounted and bugs have been fixed!

Extremely poor show, won't be getting my vote for Publisher of the Year.

[zug40k]

Chris - we need an update on the patch, don't leave us in the dark. I will however leave my custom Shep in the dark because he looks so ugly and should not be looked at.

[Kazz_uk]

I was really looking forward to picking this up today during my lunch break, but I just walked past the game shop, no point in playing it if my Shepard doesn't look the same.

*sniff*

[DeadInHell]

SIRdavidTHEgr8 wrote...

BeLikeHan wrote...

SIRdavidTHEgr8 wrote...

Who are we….

If we look at the numbers I don’t think it looks good for us. Out of all the people who have played the ME series, we are the ones who chose to change our Shepard’s looks. Out of those we are the ones who use features not used in ME3. Out of those we are the ones THAT CARE if we watch Clint Eastwood play Han Solo with Harrison Ford’s voice. In that, there is not many of us in the big picture. This was not an oversight, this was a calculated business gamble. Once all the Launches are over we will get a statement of why the import doesn’t work for us.

Let’s face it, we are Gamers we won’t say we are not going to play EA/BioWare games and mean it. At best I can say I will not preorder, or only buy their games used. I love to game… always have and always will. Yes I am VERY DISAPPOINTED and I have not put ME3 back in my Xbox since I got the import warning, and I don’t want to play it without my Shep but… Who are we?

I Hope I’m Wrong

Unfortunately I'm sure that's true for some, but I know for me it's not something I'm considering as a "punishment" for Bioware. It's not a threat I'm making, I'm just stating the inevitable outcome of a continued lack of support. If Bioware really shrugs this off and refuses to deliver on the promise of carrying our Shepard into this game, then I see no reason to continue supporting them. The Dragon Age series has become an affront to the fans at this point already, if Mass Effect is going to follow suit then I'll continue to support developers who deserve it and who respect their fanbase, such as CDProjekt Red. 

I do not think that “We” can punish BioWare. Our demographic is too small. They would not even notice if WE don’t buy the DLC. In some way I don’t feel like this was personal, it was just business, they had to make a call, they looked at the numbers, like how many people will this effect? Then they made the call. That call was to change the game in a way that affected “US” but allowed them to have the graphics and game play that would pull in new players and that critics would like (Profit). When they looked at stats on how many people changed to a custom face and what were the most popular mods, those of us not in that group got the short end of the stick. Doesn’t make it better, I am still Very Disappointed. 
I feel that No Way this was an oversight, they tried to deliver on their promise, and they did for the majority, WE however are the minority here.  
Like J.R. Omega said: " A little honesty would have gone a long way."

I think you missed the point of what I said, but that's fine.

If this outrage leads to a drop off of support for Bioware and that actually causes them step up and do right by us, that would be tremendous. But that isn't why I'm considering moving on with my money. It's because I dislike being cheated.

With that said, in response to your comment about "who are we", it's worth noting that according to Bioware themselves only 13% of players use the default Shepard. Everyone else customizes their Shepard in some way, be it appearance, class, background etc. Those who wish to create their own experience and have that reliably consistent throughout the series are not a minority. They are, in fact, the very people this series has been marketed to from the start. It's very easy to write off every group of unhappy people as a "vocal minority" and pretend that they don't have legitimate concerns. But we do, and for every person who has come here to this thread or elsewhere on the net about this issue you can guarantee there are plenty of others who are having the same discussions and making the same complaints somewhere that *GASP* isn't an internet forum. Rest assured, this is not a problem only a handful of people are encountering. And we won't be the last wave of it either, as the game is still making its way into more and more hands, and future launch dates in other regions will turn up more and more people dealing with this problem. This is a serious issue, and the only way it's getting swept under the rug is if we all give in to the people who are trying to convince us that it is somehow less important than it is. The number of people who have encountered or will encounter this issue is not negligible, and if Bioware wanted to avoid further weeks or months of this kind of unrest then they'd address the problem fully and communicate to us clearly that they understand the problem and that they are dedicated to solving it.

Standard business practice for any company these days seems to be "screw the existing customer base, we're expanding! We'll make new money from newer, better customers!". And generally, the response to those getting screwed is usually, "deal with it, no one is listening to you and nothing will change". Tell that to Netflix's stock. Reed Hastings is living proof that insulting your customers is bad business. This may not be the last straw, or the second to last, but if Bioware continues to ignore and insult its customers and fans then they are only digging themselves a deeper grave. We've seen countless developers and game companies who were once giants reduced to nothing in our time. There is no reason to believe that Bioware is immune, especially if they insist on alienating longtime customers.

[intellego]

One would think that they would have tested importing characters throughout the series as it is not an unusual situation.

As someone who was brought into the fold of Bioware products by the richness and roleplaying opportunities presented in Dragon Age: Origins I am yet again disappointed by a subsequent release. My first disappointment was Dragon Age II in which the storytelling and role-playing elements were nothing like Origins. Now I am stuck with a game in which I cannot continue with the same character I've played for years? Unbelievable!

[Mole267]

I think the problem is, they appear to have stripped out a lot of options for customizing Shepard's face in ME3... That's probably why it's broken. I did a custom Shepard face that looks almost exactly like the one I had before. The main problem is, his face is too narrow compared to ME1 and 2, no way to make it wider. There are also no eyes that match what my Shepard had before.

[Ansatsu RaKarth]

asayogure wrote...

Now that it is the day time, I would like to reiterate that I too am one of the many affected by this. I still want to encourage you to vote with your wallets, and word of mouth. The MAIN thing any business pays attention to is sales. Right now there are only 24 reviews for the XBOX collectors edition on Amazon (and 61 for the standard), and most of them are positive, and those that are negative are being uniformly voted down, and castigated.

There are still plenty of people who haven't bought the game yet. If they are encouraged to wait until a patch has been issued, by honest reviews talking about the problem we are all talking about here, then that may light a fire under EA/Bioware's feet to: #1, address the issue, and give an ETA, and #2 not ignore it and hope it will go away.

TL;DR

Review the game if you own it on places like Amazon, and honestly state your opinion of the state the game was shipped to you in, and whether you consider it playable or not as it is now.

Go look at metacritic.com, the game recieved extremely positive reviews from the "big name reviewers" but user reviews rate it at around 3.1 out of 10. Mostly negative with over 400 negative votes and only slightly under 200 positive with 31 mixed. Metacritic is used by a lot of people over amazon when it comes to gaming related reviews, especially user reviews. My only concern is that some people state it doesnt work on my pc/console and give it a zero out of 10 in some cases. But in the case of mass effect 3 the reviews all tend to sync up quite effectively.

The best thing you can do is go to your local game store and say to the owners that they need to give a warning when buying this product. It is broken for the following reasons, it should have been released at this time.

I am friends with the manager at my local gamestop, and I know the person who manages my specific State on a personal level. Getting them to give a warning is no big issue and it might alter their sales a little. Honestly bioware, this was a mistake to release this product at the time you did. You screwed up the same way you did on "The Old Republic."

I know I keep using the old republic as another example but it was terrible on release and bioware needs to get their minds in gear.

[Devilishlydo]

It's like Bioware is a world-class chef who expended enormous time and effort to make a meal that is the pinnacle of fine dining. It looks great (heh), it smells great and it tastes wonderful. The only problem is that the chef failed to notice that his fly was open and that his dangly bit was waving around and touching everything he prepared!

[Murdario]

jesus ****ing christ! how ****ing incompetent you have to be to let something like this happen!?!?!?! unbelievable horse****. this was the last ****ing bioware game im going to buy for a looooong while. the whole ****ing point was to let us play the same character for 3 games and you ass clowns managed to **** that up. didnt it occur to anyone to actually try if this **** works at all? if i was this ****ty at my job i would be so ashamed i would probably have to shoot myself.

[therealdeal77]

It looks like to me that EA has finally affected the quality of our most beloved franchise by pulling a Madden on Mass Effect 3. I'm not sure how many Madden fans are out there but EA is notorious for adding new features that are mostly gimmicky to the following Madden football game every year but then they also remove features from the prior version that fans actually enjoyed.

I could not believe it when I got the error message when I was trying to import my ME1 female Shepherd that is the face of my voice. I mean, how difficult could it of really been to add this feature like they did flawlessly in ME2? It's like a previous poster mentioned that EA was probably behind removing this feature so that they can "focus" on new gameplay elements since they are trying to attract the hardcore shooter crowd.

With that said, the only choice I have is to spend another 2 hours trying to replicate my Shepherd so that my playthrough will actually be engaging which is supposed to be the draw of the game in the first place. Thanks for reading my rant!

[Mole267]

therealdeal77 wrote...

It looks like to me that EA has finally affected the quality of our most beloved franchise by pulling a Madden on Mass Effect 3. I'm not sure how many Madden fans are out there but EA is notorious for adding new features that are mostly gimmicky to the following Madden football game every year but then they also remove features from the prior version that fans actually enjoyed.

I could not believe it when I got the error message when I was trying to import my ME1 female Shepherd that is the face of my voice. I mean, how difficult could it of really been to add this feature like they did flawlessly in ME2? It's like a previous poster mentioned that EA was probably behind removing this feature so that they can "focus" on new gameplay elements since they are trying to attract the hardcore shooter crowd.

With that said, the only choice I have is to spend another 2 hours trying to replicate my Shepherd so that my playthrough will actually be engaging which is supposed to be the draw of the game in the first place. Thanks for reading my rant!

EA was probably more focused on putting Jessica Chobot in the game... and that guy who looks like The Rock.

[FirstOfTheFallen]

Teran235: Would you be insulted if I said your Shep(especially in 3) looks like Al Snow?

I come back here today, lo and behold there's another 20+ pages since I left.  And of course, no one at BW has said so much as "Go **** yourselves."  Which in itself would be an improvement, because at least it would be something.

Honestly, if it was just the face import glitch, I could deal with that.  Because I was able to take my ME1 Femshep

http://i299.photobucket.com/albums/mm311/DiScOrD_tHe_uNaTiC/ME1FemShep.jpg


And, with a lot of tweaking -- probably at least as many hours as I spent creating her in the first damn place -- she became this.

[img]http://i299.photobucket.com/albums/mm311/DiScOrD_tHe_uNaTiC/ME3FemShep.jpg[/img]


And if that's all it was, I could, as I said, deal with it.  But I, unfortunately, was also hit by the glitch that alters some of  my story choices.  And without those getting fixed, I'm not going to play this game.

It saddens me that BW has let things come to this.  They need to realize that we are asking for, in descending order:
1 - a patch that fixes the import glitch to be released
2 - OR confirmation that such a patch is even being written
3 - an ETA on the patch's release date
4 - an apology for this error

Let's look at those again.
1 - Patches take time, we get that...
2 - ...but say SOMETHING, for ****'s sake.
3 - And if you're unsure of an ETA, then pad the damn estimate.
4 - Now.  On your knees.

The thing that pisses me off is how BW is treating its longtime fans.  If we hadn't made ME1 a success, would EA have even looked twice at them?  I'm sorry, but as it stands right now, I will never ("You know how they say 'never say never?'  I'm sayin' never!" -- Chris Rock) buy another BW game unless they somehow sever ties with EA and become an indie again.  And I've been a fan since KOTOR, which was the game that enticed me to buy my original Xbox.  Then Jade Empire, which was, if possible, even more impressive, mainly because it proved they didn't need a big name to make a great game.  DA:O is the best fantasy-style RPG I've played this gen, and when ME1 came out, by the time Shep became a Spectre, I was like "THIS IS AWESOME!"

But missteps have been the rule of the day since EA came into the picture.  DA2...it's not that it was a bad game, from any other studio, people would have been "This is kickass!", but by BW's standards, it was a huge comedown.  ME2 should have warned us; there were too many arbitrary changes.  Some of them were great(Interrupts), some of them bad(altering the leveling system) and some of them were WTF(thermal clips, anyone?).  But they all smacked of one thing: money.  Interrupts were a way to change a scene as it played out, but they were just a dressed up QTE.  Ripping the leveling system to shreds was a way to simplify the game for action-RPG'ers.  Thermal clips were a disgrace and a knee-jerk reaction to people actually COMPLAINING about, for one time in history, having access to infinite ammo without a cheat code.  Seriously, who were these idiots?  All thermal clips did was force ME2 to conform to the same old 'your enemies will always have infinite ammo but you will not' crap present in every single FPS ever released.  You don't want Shepard(who was the ONLY character in the game affected by this) to have infinite ammo?  All you have to do is part of what they did anyway(the clips being the second part): remove weapon customization.  Without customizable weapons, the overheat limit cannot be gotten around and infinite ammo is not an issue.  Problem solved.



Um...okay, that was a tangent.  Sorry, back to the issue at hand.


Anyhow, the thing that's making this difficult for a lot of people is, again, arbitrary changes.  It's the same problem I have with films of books: while it is impossible to keep everything in, there is no excuse for leaving stuff out and replacing it with new stuff.  If they wanted to change the CC, fine, change it.  But they could have done that without doing what they did, which was removing older options and replacing them with new ones.  And if they couldn't, if, as others here have postulated, there was simply no way to keep the older face models in, they needed to be up front about it, not this wall of silence we've been getting.  I work in customer service, and I've dealt with pissed-off people on a regular basis for the better part of my working life.  Here's what you do to make them happy.

1 - Listen to their problem
2 - Apologize for their inconveniance
3 - Attempt to rectify their problem

Psych 101.  It's easy, if a bit mercenary.  First, you gain points by being sympathetic.  Then you calm them down by admitting the fault was yours(your company's, actually).  Finally, you try to help them, ensuring that they know you're working to remedy the situation, so that even if you can't, they remember you tried.

BW hasn't exactly failed on these, they at least admitted they know there's a problem, but the lack of communication is hurting them.  They need to realize that they're dealing with gamers, a notoriously capricious and fickle group.  We're extremely loyal to companies and franchises by nature, but glitches annoy us.  Major glitches like the face import/wrong choice data glitches ****** us off.  And when our questions and comments about said glitches elicit nothing but silence, resentment starts to build.  We begin to think that we, the longtime faithful customers who supported this studio through its lean years, have been thrown under the bus in favor of a new, larger group of players who don't care about these things and are perfectly happy to ignore any minor issues as long as stuff blows up real pretty.

We've been waiting for this game for 2 years, and for the end of this story for 5 years.  We know there's not some magic wand they can wave and fix everything instantly, but someone at BW can take literally 1 minute out of each day and post something along the lines of "We know there's an issue, and we're working on it."  We're not looking for blow-by-blow technical updates, but anything is better than the mausoleum-like stillness emanating from north of the border.  What's going to happen if this keeps up is that BW is going to cost themselves a lot of goodwill capital that's taken them a hell of a long time to build up.  The glitch is bad enough on its own, but this refusal to talk to the fans about it is what's really hurting things.

Modifié par FirstOfTheFallen, 09 mars 2012 - 06:39 .

[ARCTIC EAGLE]

Where is Bioware? Tell us something even if its a lie, it'll make us feel better (like "this release was a joke the actual ME3 will release next year at this time, we just did this for teh lolz")

[SIRdavidTHEgr8]

[quote]BeLikeHan wrote...

[/quote]



I think you missed the point of what I said, but that's fine.

If this outrage leads to a drop off of support for Bioware and that actually causes them step up and do right by us, that would be tremendous. But that isn't why I'm considering moving on with my money. It's because I dislike being cheated.

With that said, in response to your comment about "who are we", it's worth noting that according to Bioware themselves only 13% of players use the default Shepard. Everyone else customizes their Shepard in some way, be it appearance, class, background etc. Those who wish to create their own experience and have that reliably consistent throughout the series are not a minority. They are, in fact, the very people this series has been marketed to from the start. It's very easy to write off every group of unhappy people as a "vocal minority" and pretend that they don't have legitimate concerns. But we do, and for every person who has come here to this thread or elsewhere on the net about this issue you can guarantee there are plenty of others who are having the same discussions and making the same complaints somewhere that *GASP* isn't an internet forum. Rest assured, this is not a problem only a handful of people are encountering. And we won't be the last wave of it either, as the game is still making its way into more and more hands, and future launch dates in other regions will turn up more and more people dealing with this problem. This is a serious issue, and the only way it's getting swept under the rug is if we all give in to the people who are trying to convince us that it is somehow less important than it is. The number of people who have encountered or will encounter this issue is not negligible, and if Bioware wanted to avoid further weeks or months of this kind of unrest then they'd address the problem fully and communicate to us clearly that they understand the problem and that they are dedicated to solving it.

Standard business practice for any company these days seems to be "screw the existing customer base, we're expanding! We'll make new money from newer, better customers!". And generally, the response to those getting screwed is usually, "deal with it, no one is listening to you and nothing will change". Tell that to Netflix's stock. Reed Hastings is living proof that insulting your customers is bad business. This may not be the last straw, or the second to last, but if Bioware continues to ignore and insult its customers and fans then they are only digging themselves a deeper grave. We've seen countless developers and game companies who were once giants reduced to nothing in our time. There is no reason to believe that Bioware is immune, especially if they insist on alienating longtime customers. [/quote]



 
If I am wrong about how small "we" are hopefully more people start talking, maybe even get this in front of the same reviewers that have been singing the praises of this game, maybe even the main stream media...

I hope I am wrong and this gets fixed

[QuickGaming]

 Still waiting on a fix.

But I spent more time in the editor after using the code I got from the temp fix people have been posting online. 
Still doesnt look right.... what do you think?

Edit: They wont let me post pics.

Modifié par QuickGaming, 09 mars 2012 - 06:44 .