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Issue importing faces into Mass Effect 3 Updated March 21


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#2276
JBauer24Tactics

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Ok guys i would really appreciate some help with http://masseffecttoo...rg/v2/index.php as ive been stuck for a few hours.

Basically, I am trying to locate my .xbsav files. When I use Modio,I can see is Char_Prep, then, when I go into 'File Contents', I only see 'player.sav' and 'state.sav'. How do I locate the xbsav files? This is by using the 'Mass Effect 2 Importer' file from my xbox 360.

#2277
Ryuna

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colouroflife wrote...

What we need is not patience but
what we need is PRESSURE !
Otherwise we may well have to wait for months
at least, if we are lucky. We purchased a complete software, not a beta
one and no customer has to know about software codes or how difficult
to re-write them.


Give us our Shepards back!
VOTE HERE TO SHOW BIOWARE WERE NOT HAPPY.
http://social.biowar...20/polls/29029/


And spread this around!!
http://www.fixmasseffect3.com/


#2278
feliciano2040

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Chris Priestly wrote...

DarkGin87 wrote...

Sounds like an automatic message.



Would it have been better to not reply? Because it is much easier to remain silent.



:devil:


OH SNAP !!!

In any case, thanks for the update Chris, despite our frustration, it is very much appreciated.

If possible, a response on the ETA for the fix would do A LOT to alleviate the tension and put many members at ease.

#2279
major_threat

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Chris Priestly wrote...

Update: Hi Everyone.

We want to keep everyone up to date on this issue as we know how strongly many you feel about this. I will continue to update this thread as we have more information.

We have determined that faces importing incorrectly is an error with how codes were detected when transferred from Mass Effect 1 into Mass Effect 2 and then on into Mass Effect 3 or importing a Mass Effect 2 saved game with New Game +. The Mass Effect team continues to investigate fixes for these issues and they are top priority concerns for everyone here.

Again, when we have more news, we will let everyone know. Thanks again for your patience.



:devil:


Thank you for the update, id really like to know if were talking weeks or days though.

#2280
X2three

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Chris Priestly wrote...

DarkGin87 wrote...

Sounds like an automatic message.



Would it have been better to not reply? Because it is much easier to remain silent.



A better question is firstly why did it take you so long to respond and secondly how in the hell did this issue get past you guys when you know and advertise the whole carry over between games feature.

You telling me there was not one single tester or developer who thought to make sure a carry over save file from 1 to 2 to now 3 actually worked?

And yeah it is easier to remain silent Chris but let's be honest. you took this long to respond and  almost parrot what you said at the start of the thread which doesn't really fill anyone with hope nor advance this situation any. So before asking us whether it would be better not to reply, try taking off your Bioware hat and put on this side of the fence's hat and see this from our point of view. We are holding a game that isn't as advertised, we are holding a game Bioware willfully knew had issues and released it anyway hoping for the best and we are all holding a game we paid for which we cannot play as desired.

Would it have been better had we not paid for the game if we knew then what we know now and sent you guys broke and out of a job? Just treat we the paying customer with more respect and we will stand behind this f**k up by Bioware until it's resolved.  :huh:

#2281
ThinkIntegral

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DarkGin87 wrote...

Chris Priestly wrote...

DarkGin87 wrote...

Sounds like an automatic message.



Would it have been better to not reply? Because it is much easier to remain silent.



:devil:


IMO your response was not a reply, all day you ain't spoke a word and when you did respond it just the typical robot response

i find it more insulting than reassuring that the issue is being "looked into"

i just think bit more specifics would be nice like

why did this get over looked?
did bioware know about it before the game went gold?


ETA on when we expect the issue to be resolved



just to clarify I'm not attacking you so i shouldn't get banned for making an opinion


This is what I'm saying too.  Typical PR response.  Granted maybe Chris has to be tightlipped on things at the moment but I mean come on just reiterating what you said in the first post isn't an update at all.  An update contains relevant NEW information.  Look at his own first post Chris and this "update." It's the same info.

#2282
Jae Are

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Yeah, no ish Sherlock. It's because you took half of the CC options out of the game! Oh but you put Kinect voice commands in there so it's ok. ....???<_<



Chris Priestly wrote...

Update: Hi Everyone.

We want to keep everyone up to date on this issue as we know how strongly many you feel about this. I will continue to update this thread as we have more information.

We have determined that faces importing incorrectly is an error with how codes were detected when transferred from Mass Effect 1 into Mass Effect 2 and then on into Mass Effect 3 or importing a Mass Effect 2 saved game with New Game +. The Mass Effect team continues to investigate fixes for these issues and they are top priority concerns for everyone here.

Again, when we have more news, we will let everyone know. Thanks again for your patience.



:devil:



#2283
BmB23

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Well I figured if they were going to reimagine the character creator then I was going to reimagine my character. I started with the converted code and rebuilt it with reference from ME1. However I took a slightly new direction and added another influence. I'm not entirely happy with it but the spirit is there?

Posted Image

Or what?

Posted Image

Modifié par BmB23, 10 mars 2012 - 06:33 .


#2284
MasterShepardN7

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Yeah I just tried loading my Renegade file which is just the default/Sheploo and it's not recognizing my scars from ME2 :( I've had the file since ME1.

#2285
zug40k

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Chris Priestly wrote...

Update: Hi Everyone.

We want to keep everyone up to date on this issue as we know how strongly many you feel about this. I will continue to update this thread as we have more information.

We have determined that faces importing incorrectly is an error with how codes were detected when transferred from Mass Effect 1 into Mass Effect 2 and then on into Mass Effect 3 or importing a Mass Effect 2 saved game with New Game +. The Mass Effect team continues to investigate fixes for these issues and they are top priority concerns for everyone here.

Again, when we have more news, we will let everyone know. Thanks again for your patience.



:devil:


I appreciate any updates, even if nothing new is said.  That being said, i'm sure you had a good laugh typing out "Thanks again for your patience" - i know i did when i read it. Posted Image

#2286
Mighty_BOB_cnc

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ARGH. *rips hair out* So very frustrating to install ME3 and then have this happen...

#2287
Acedeals

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Could you Please just give us a time frame Bioware. I want to know if I can go out and do something productive with my life, but only if this facial code failure is keeping me from playing.

#2288
Kastigar

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It's likely we'll never see an ETA on this. If development, testing or any other stage of this patch delays it past the ETA window, people will go nuts. They won't put themselves in that position.

What ultimately is more important in my eyes is what this patch is actually going to do. If all it does is the same thing as the work around, everyone is going to still wind up with an approximation. Some will be good, some will be...well you've seen those in the thread. Truthfully I'd rather not wait for weeks for an approximation, I'd rather just try and return the game if that's all we're getting.

#2289
Ryuna

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They're just trying to cool the fire when there's really no water to put into use. What Chris "updated" everyone with seems to have been figured out by us sooner than them. Are they really that slow? If so, then without pressure, there won't be another fix for months. They know that it's starting to damage them and people are talking about it everywhere on the net, no wonder an "update" is in place.  We don't want an "update" on the problem, we want one for the fix. Bioware has always marketed their type of communication with fans as two ways and promoted how they're always aware of their fans (Femshep voting and all), but it doesn't really show when we're in dire need of communication. I mean, 90 pages of rants and complaints opposed to one "update". Fail.

The parade continues, don't be fooled.

colouroflife wrote...

What we need is not patience but
what we need is PRESSURE !
Otherwise we may well have to wait for months
at least, if we are lucky. We purchased a complete software, not a beta
one and no customer has to know about software codes or how difficult
to re-write them.


Give us our Shepards back!
VOTE HERE TO SHOW BIOWARE WERE NOT HAPPY.
http://social.biowar...20/polls/29029/


And spread this around!!
http://www.fixmasseffect3.com/

Modifié par Ryuna, 10 mars 2012 - 06:53 .


#2290
Latin Mafia III

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Here's my recreation of my Shep using the face code in ME 2

http://img853.images.../1816/shepq.png 

It's not exactly the same but it's pretty close. Still, I would like to play through with my regular Shep

Modifié par Latin Mafia III, 10 mars 2012 - 07:05 .


#2291
Nethalar

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Based on Chris's update, it might be possible that...
1. we are understating the problem. However many people we think are complaining about this, it's actually quite a bit more. So Bioware may be flooded with so many comments, they just can't respond. If this many people are truly outraged, then...
2. They have to focus on fixing the issue ("...are top priority concerns for everyone here.")

If that's really the case, I may not like the fact that no time frame has been given for the fix, but I wouldn't expect they won't give us an ETA until next week sometime. They probably don't know yet how many days (or even weeks) it will take to fix this. I'm not saying anyone should be happy, nor am I defending anyone. Just suggesting what I think could be taking place, assuming Chris's last comment is genuine (the "top priority" part).

Modifié par Nethalar, 10 mars 2012 - 06:57 .


#2292
ThinkIntegral

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Latin Mafia III wrote...

Here's my attempt at recreating my Shep using the face code

<img src="
http://img853.images.../1816/shepq.png"/>

Although I had to tweak the nose, hair, cheeks & mouth. It's pretty decent. Although I would prefer to use my original Shep.


Third pic looks like a total stranger to me buddy

#2293
Mighty_BOB_cnc

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If my own experience at work is any point of reference, I'm sure there's someone at their QA department who is receiving some justified evil pleasure that this is coming back to bite BioWare in the redacted, because they brought it up months ago and BioWare decided it 'wasn't a big deal' and shipped it anyway, then it blew up in their face.

#2294
Druscylla

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vahnfox wrote...

Whole Particle wrote...

vahnfox wrote...

This exactly what I was afraid of.
The fix is going to merely change ME1 faces into face codes.
This is not going to make our Shepards look the right way. It will do the exact same thing as the workaround we have been using.

So I am returning this game and getting a refund.

I'm sorry, guys. This just isn't acceptable.


Were the codes that the fan-made solution  was generating as accurate as they could be?

I hadn't tried it, so I'm just wondering how well it works compared to the codes the dev team is likely working on.


They're going to be exactly the same.
I have tried to replicate my Shepard's face with the ME3 CC. They removed key assets from the options in the Character Creator that will make it impossible to recreate your Shepard. 
It is not possible. 

So I quit. The Tali fiasco, the disappointing endings, the awful bugs, the demo containing complete files of their day one DLC, and now I can't play my Shepard.

I won't be buying any more Bioware games.

Just pointing out that we ALL have to make allowances for the new graphics - everyone's Shepard will look a bit different. Bioware chose to update the graphics to meet with the times, so we have to bear that decision. Also my character had an asset not found in ME2 from ME1 - purple eyes. But when I transfered her, she still had purple eyes. So its feasible to assume my Shep would retain this - even though it is not a slider choice in ME3 as it was not an option in ME2.

The closest I can get is this really dark blue that looks kinda weird - hope THAT isn't intended to be purple. But my Shep looks different than she did in ME1 and that's okay - she's supposed to. I know they won't revert back to ME1 or ME2 style graphics. But I want to have my Shep look like she is supposed to at any rate. I know where you are coming from but if people are expecting their Sheps to look identical to ME2 in terms of graphics they will be disappointed :(

#2295
Jorec

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So I sucked it up and started playing and after awhile the new face grew on me. It is pretty damned close to my ME1 shep's face. But if Bioware finds a way to make the import look exactly like my ME1 shep then I would start my game over again in a heartbeat.

#2296
Latin Mafia III

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I'm not trying to defend Bioware but maybe it was just a design oversight. There have been many cases where games get glitches where it would literally make the game unplayable. Take a look at Skyrim for instance. That game shipped with tons & tons of glitches despite all the work they put into it.

While this is a serious issue, it's not something that can be fixed within a couple of days. This type of issue this requires them to go back into the ME3 code & compare it with the ME1 & 2 code to see what went wrong.

When I played the ME3 demo, my Shep looked exactly like he did in ME2) when I used the face ID code. He didn't have the same hair style but he had the same facial structure & everything. When I used the face ID in ME3, the guy looked nothing like he did in ME1 & 2.

All I'm saying is that a lot of time & effort has to go into finding what's wrong & fixing it. Don't blame Bioware as a whole for this. Blame the guy who was assigned with the importing the Shepards from ME3.

Modifié par Latin Mafia III, 10 mars 2012 - 07:19 .


#2297
Jorec

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Druscylla wrote...

vahnfox wrote...

Whole Particle wrote...

vahnfox wrote...

This exactly what I was afraid of.
The fix is going to merely change ME1 faces into face codes.
This is not going to make our Shepards look the right way. It will do the exact same thing as the workaround we have been using.

So I am returning this game and getting a refund.

I'm sorry, guys. This just isn't acceptable.




Were the codes that the fan-made solution  was generating as accurate as they could be?

I hadn't tried it, so I'm just wondering how well it works compared to the codes the dev team is likely working on.


They're going to be exactly the same.
I have tried to replicate my Shepard's face with the ME3 CC. They removed key assets from the options in the Character Creator that will make it impossible to recreate your Shepard. 
It is not possible. 

So I quit. The Tali fiasco, the disappointing endings, the awful bugs, the demo containing complete files of their day one DLC, and now I can't play my Shepard.

I won't be buying any more Bioware games.

Just pointing out that we ALL have to make allowances for the new graphics - everyone's Shepard will look a bit different. Bioware chose to update the graphics to meet with the times, so we have to bear that decision. Also my character had an asset not found in ME2 from ME1 - purple eyes. But when I transfered her, she still had purple eyes. So its feasible to assume my Shep would retain this - even though it is not a slider choice in ME3 as it was not an option in ME2.

The closest I can get is this really dark blue that looks kinda weird - hope THAT isn't intended to be purple. But my Shep looks different than she did in ME1 and that's okay - she's supposed to. I know they won't revert back to ME1 or ME2 style graphics. But I want to have my Shep look like she is supposed to at any rate. I know where you are coming from but if people are expecting their Sheps to look identical to ME2 in terms of graphics they will be disappointed :(



Yea its the purple eyes that bummed out about the bug. If I could get those back i would be happy

Modifié par Jorec, 10 mars 2012 - 07:19 .


#2298
ThinkIntegral

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Druscylla wrote...

Just pointing out that we ALL have to make allowances for the new graphics - everyone's Shepard will look a bit different. Bioware chose to update the graphics to meet with the times, so we have to bear that decision.


For me, I get this.  Yet at the same time why is it that they updated the armatures, textures, etc for Anderson, Ashley keeping them relatively looking the same but couldn't/didn't do it for custom made Shepards? That's what bugs also about this entire fiasco.

Druscylla wrote...
I know where you are coming from but if people are expecting their Sheps to look identical to ME2 in terms of graphics they will be disappointed :(


I wouldn't  mind if they just admitted this, personally.  It'd ruin the ME3 experience but at least i wouldn't be sitting here twiddling my damn thumbs wondering what's going on behind the silent wall they've setup between us and them.

#2299
JBauer24Tactics

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When I am using the YAML method I cannot locate any .xbsav files, only .sav files. Anyone else have this issue?

#2300
Mighty_BOB_cnc

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ThinkIntegral wrote...

Druscylla wrote...

Just pointing out that we ALL have to make allowances for the new graphics - everyone's Shepard will look a bit different. Bioware chose to update the graphics to meet with the times, so we have to bear that decision.


For me, I get this.  Yet at the same time why is it that they updated the armatures, textures, etc for Anderson, Ashley keeping them relatively looking the same but couldn't/didn't do it for custom made Shepards? That's what bugs also about this entire fiasco.


Well to be perfectly fair, NPCs like Anderson and Ash only have ONE possible look so it is a lot easier from the technical and art department side to update them while still having them mostly the same.


-edit-

JBauer24Tactics wrote...

When I am using the YAML method I cannot locate any .xbsav files, only .sav files. Anyone else have this issue?


Afraid I can't help you there.  PC user only.:unsure:

Modifié par Mighty_BOB_cnc, 10 mars 2012 - 07:25 .