53 réponses à ce sujet

[taugan]

As soon as i find the Prothean artifact on Eden Prime, and the cutscene ends with Shepard talking to Liara, my game crashes every time. I've tried 3 different times now, normal and running as admin. Still happens.

[Knightsaber2010]

Same. And my Shepard likes to stop walking on the Normandy and become a statue.

Oddly, my two friends playing that don't own the DLC have no issues at all with the game and are playing just fine.

Mine is bug riddled with crashes, sound problems, freezes and sudden visits to my desktop. Worst day one Bioware game so far for me.

[taugan]

Until now, I've had no problems whatsoever with the game. I've played maybe 6 or so hours of multiplayer with no issues, and there was none up until this point in the main game. Just stops working and sends me to the desktop. When I try to get back into the game, it puts me right before I activate the switch that shows the little movie with the old Protheans and the reapers attacking, and as soon as that's done and I'm back to 3rd person view, the game crashes. I know it's not my video card, because it would have shown some sort of problem before now. I even tried restarting my comp to see if that would help, which it didn't.

[Thomas Abram]

Hey everyone,

We are aware of this issue and are currently working to resolve it. If you could post the following information it would be greatly appreciated:

- Gender
- class
- Armor
- Loadout (including any modifications)

Thanks!

[ArmyKnifeX]

Male
Sentinel
Reckoning-Knight
Vindicator II, Eagle II, Shuriken I if I remember correctly.

There's a workaround if you visit the SECOND memory first, which does not crash the game (how to open the pod). Then you can freely visit the first memory (the signal) without it crashing your game.

[Knightsaber2010]

Female
Soldier
N7 Customized
Default pistol II, Mantis II, forget the name of the assault rifle default at III

Did the 'workaround' for the DLC, and my Shepard freezing on the Normandy just got worse.

[taugan]

Male
Vanguard
N7 customized Armor
N7 Crusader III with sabilizer and mag capacity
Vindicator I with no mods

[Templar_Blademaster]

Male
Soldier
Reckoner-Knight
Avenger, Eagle, don't remember the shotgun, Vindicator

Thought it was because I was in combat when I rushed to the signal, and the game just couldn't compute and work with it. Then my second time I cleared all of the area before triggering the scene. Still crashed at the exact same point.

[shep214]

yep running into this crash as well,

male shep
soldier
n7 defense armor
shuriken
vindictor
the turian semi auto sniper rifle
the sidearm with the explosives

[BlueberrieEQ]

Thomas Abram wrote...

Hey everyone,

We are aware of this issue and are currently working to resolve it. If you could post the following information it would be greatly appreciated:

- Gender  -  FemShep
- class - Soldier
- Armor - N7
- Loadout (including any modifications)

have the purple hair. no mods. nvidia 570 for the MSI laptop
also get errors everytime I load the game. It has issues connecting to the mass effect 3 servers. have to reboot for it to work.
Thanks!

[BlueberrieEQ]

also wanted to add that I did a repair on it from origin and am still crashing. my boyfriend played through it just fine with no problems. he has an ati video card.not sure if that is the issue. he is playing a female shepard

[Knightsaber2010]

Redownloading and reinstalling right now. I have little faith it will work, though.

[sinewav]

Hello I believe I found a workaround that's not perfect but got me through the Eden Prime mission after numerous crashes.

In the mission you need to find data for the prothean pod from two locations. Without getting too spoilery try going to the pod data FURTHEST from the pod FIRST, save, then go to the pod data closest to the pod LAST.

I kept going to the closest pod data first and I always crashed. When I went to the other one first I was able to complete the mission on the first try.

Also because it was requested
male shep
engineer
N7 armor
Avenger
N7 sniper rifle

Hope this helps.

Modifié par sinewav, 06 mars 2012 - 09:21 .

[Knightsaber2010]

That does work, but after the mission is over, I can no longer walk around the Normandy, which is a bigger concern for me.

[BlueberrieEQ]

I tried deleting the atiags.dll file from binaries/win32. disabled origin overlay and still crashed. updated origin, still crashed. disabled and enabled cloud, still crashed.
the bf logged into my origin account and was going to complete that part of the mission for me via cloud but it would of written over his save file so he couldn't do that.

the only diff between the bf and i is he is playing on hard mode and i am on narrative. we're both femshep soldiers. oh and he has ati and i nvidia. gonna try sinewav's suggestion.

[Geowil]

taugan wrote...

As soon as i find the Prothean artifact on Eden Prime, and the cutscene ends with Shepard talking to Liara, my game crashes every time. I've tried 3 different times now, normal and running as admin. Still happens.

This happened to me the first time but after reloading it was fine.  With some of the stuff I have been seeing so far it makes me wonder if Biware Managment forgot to give their Quality testers non-decaf coffee because they missed some really obvious problems that any tester worth his or her salt could have found easily (EDI dialog movement glitch after rescuing the female Krogan, heards getting stuck locked onto the glyph, monitors tha rotate with shepards orientation, etc).

[Bendok]

This crashed for me 100% repeatable until I watched the "pod" flashback" BEFORE watching the "signal" one. Natural progression will lead you to the signal one first, so you gotta go past it and get the pod one

[Murphy Nox]

- Gender: Male
- class: Sentinel
- Armor: Blood Dragon
- Loadout: SMG and Pistol

[BlueberrieEQ]

Bendok wrote...

This crashed for me 100% repeatable until I watched the "pod" flashback" BEFORE watching the "signal" one. Natural progression will lead you to the signal one first, so you gotta go past it and get the pod one

yep it's going to the wrong pod first. my bf went to the second pod first with no issues. i went to the first pod with issues. when i went to the second pod first everything resolved itself AND i'm able to walk around my ship~

VERY AWESOME DLC~!

[taugan]

sinewav wrote...

Hello I believe I found a workaround that's not perfect but got me through the Eden Prime mission after numerous crashes.

In the mission you need to find data for the prothean pod from two locations. Without getting too spoilery try going to the pod data FURTHEST from the pod FIRST, save, then go to the pod data closest to the pod LAST.

I kept going to the closest pod data first and I always crashed. When I went to the other one first I was able to complete the mission on the first try.

Also because it was requested
male shep
engineer
N7 armor
Avenger
N7 sniper rifle

Hope this helps.

I did this and it worked flawlessly.

[Miths]

Just ran into the same problem with repeated crashes every time I replayed the section.

FemShep (imported ME2 save)
Infiltrator
N7 armor
Shuriken SMG
Starter sniper rifle (can't remember its name)

[Ectosage]

sinewav wrote...

Hello I believe I found a workaround that's not perfect but got me through the Eden Prime mission after numerous crashes.

In the mission you need to find data for the prothean pod from two locations. Without getting too spoilery try going to the pod data FURTHEST from the pod FIRST, save, then go to the pod data closest to the pod LAST.

I kept going to the closest pod data first and I always crashed. When I went to the other one first I was able to complete the mission on the first try.

Also because it was requested
male shep
engineer
N7 armor
Avenger
N7 sniper rifle

Hope this helps.

Can I just say, thank you so so so very much! I had tried so so many different things with no success. I had once thought of doing this, but had so little hope I hadn't bothered. (Also, had save issues >.<)

Anyhow, endless thanks, this worked.

[Kaedan94]

Thomas Abram wrote...

Hey everyone,

We are aware of this issue and are currently working to resolve it. If you could post the following information it would be greatly appreciated:

- Gender
- class
- Armor
- Loadout (including any modifications)

Thanks!

Same for me, crash during the long cutscene at the end of the mission (specifically at the part where the Prothean says, "Yes, which..." and his face gets close to the screen.  Looks like it's trying to transition to pre-rendered cutscene or something).

-Male
-Sentinel
-"Covered" N7 helmet and the chest piece that starts with a K.  Everything else normal.
-Default pistol with no mods, Shuriken Submachinegun with no mods.

Modifié par Kaedan94, 07 mars 2012 - 01:24 .

[InfiniteCuts]

- Male
- Infiltrator
- Armor Set 1; All N7 parts
- M-23 Katana I with High Caliber Shotgun Barrel I; M-3 Predator I with no mods.

Happened only once. After restarting, I just went to the other objective first then returned to the one that had caused the crash (signal objective) without problem. Hope this is isolated.

[Miths]

Taking the pods in the opposite order worked for me as well, so that should be a workaround until they patch it. It's not the logical order to visit them in though, so I imagine there's going to be a lot of people running into this bug.