I typed in, and downloaded my Online Pass code that came with my Collector's Edition of Mass Effect 3 on Xbox360, the problem is that the Galaxy at War feature in the game just wont work. I was able to join a multiplayer lobby but the Galaxy at War map will not work same goes for the computer screen on the main menu.
What am I supposed to do about this?!?!?!?
Online Pass and Galaxy at War Problems!!
Débuté par
magicmulletman81
, mars 06 2012 09:09
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#2
Posté 08 mars 2012 - 05:20
Jesse Reid
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- BioWare Employees
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- 995 messages
If you are having this problem please read this thread:
http://social.biowar...6/index/9832160
http://social.biowar...6/index/9832160
Modifié par Jesse.Reid, 19 mars 2012 - 10:35 .
#3
Posté 08 mars 2012 - 09:34
Jesse Reid
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- BioWare Employees
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- 995 messages
The issue is a little technical but basically there is something missing in the Nucleus account everything is tied too that is needed by the game. When you guys message me I'm going in and manually adding it.
As J Wicker mentions it might work if you try activating your Mass Effect 3 profile here on Social. Here is a link for those of you who haven't done it yet, it should ask you for your password before it does anything:
http://social.biowar...3&page=activate
That method won't always work so if not you can message me.
As J Wicker mentions it might work if you try activating your Mass Effect 3 profile here on Social. Here is a link for those of you who haven't done it yet, it should ask you for your password before it does anything:
http://social.biowar...3&page=activate
That method won't always work so if not you can message me.
#4
Posté 09 mars 2012 - 04:35
Jesse Reid
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- BioWare Employees
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- 995 messages
Hey guys, just so you know I'm not a robot, I was sleeping. 
Will get to everyone today.
Will get to everyone today.
#5
Posté 12 mars 2012 - 04:42
Jesse Reid
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- BioWare Employees
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- 995 messages
Chris posted in the wrong thread.
I'm back in the office and will have an update shortly.
I'm back in the office and will have an update shortly.
#6
Posté 12 mars 2012 - 05:43
Jesse Reid
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- BioWare Employees
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- 995 messages
Well I haven't quite attained EDI level processing just yet.
I'm working on a page that will allow you to click a button to create the needed persona, the game team is still looking into the actual cause of the bug.
I'm working on a page that will allow you to click a button to create the needed persona, the game team is still looking into the actual cause of the bug.
#7
Posté 12 mars 2012 - 09:36
Jesse Reid
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- BioWare Employees
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- 995 messages
Hey everyone, visit this post in site help if you are having problems with the galaxy map not loading problem:
http://social.biowar...6/index/9832160
http://social.biowar...6/index/9832160
#8
Posté 12 mars 2012 - 09:38
Jesse Reid
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- BioWare Employees
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- 995 messages
Oh, and I will respond with a link to all the messages I've gotten but it will be a bit, have my regular job to get back to first.
#9
Posté 14 mars 2012 - 05:22
Jesse Reid
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- BioWare Employees
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- 995 messages
For problems with the online pass you should contact EA customer support:
https://help.ea.com/...t=mass-effect-3
The fix linked to above is only if you are having problems with your galaxy map being offline.
https://help.ea.com/...t=mass-effect-3
The fix linked to above is only if you are having problems with your galaxy map being offline.
